We didn't receive the appliance dolly or our blankets! I need a refund for both
DOMINIQUE M.- Géorgie GA
- Lawrenceville
- 30046
Moving Truck Rental in Lawrenceville, GA at Sunbrite Supply
(Concessionnaire U-Haul dans le voisinage)
259 Grayson Hwy
Lawrenceville,
GA
30046
Services dans cet établissement :
Pour nous contacter
259 Grayson HwyLawrenceville, GA 30046
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 2h pm
- Dim : 10h am à 2h pm
One-Way and In-Town Local Rentals in Lawrenceville, GA 30046
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 5.0
Customer Service was great. I particularly liked the fact that I didn't need much interaction with an agent after Service, because I could provide all information by phone. Great service.
MARGARET W.- Rating:
- 5.0
Another level of compromise from the store manager Kevin, he went above and beyond explaining every detail in regards to what was needed for us to use the dolly correctly - easy and fast transaction - we are definitely coming back!
LILIANA P.- Rating:
- 1.0
The truck they have no AC and stop one time with me all I did was go down the street
COLBY S.- Rating:
- 2.0
12 ft utility trailer needs lubrication or service at hitch brake spring assembly….was always a hard bump at stop and take off..can ruin my vehicle's transmission…
KIERON H.- Rating:
- 5.0
Ensure AC is fully charged with freon.
FREDERICK M.- Rating:
- 5.0
The guy there at the drop off location was very nice and helpful.
JUDE M.- Rating:
- 3.0
i set a guaranteed reservation for this location once arrived they said they had no 10 foot i had to up grade at my own expense to a 15 foot truck u haul owes me money
SCOTT G.- Rating:
- 5.0
Great customer service.
ANNASTECIA B.- Rating:
- 3.0
Overcharged for my rental
JERRY J.- Rating:
- 5.0
Nothing
JAMES B.- Rating:
- 2.0
The truck had not been wiped down on the inside from the previous renter. The mileage was way off on the truck, the fuel was way off. The ramp was torn up and caused us 2 and a half hours of time lost trying to get it corrected before we just disconnected the ramp from the truck. We missed out on two of our jobs fooling around with that raggedy ramp. The air works when it want to. It gets hot then cold, so we were burning up most of the time. It was a horrible experience
TOMEKA H.- Rating:
- 5.0
Please deodorize the truck due to smokers. Had to deodorize myself.
CORNELL P.- Rating:
- 1.0
The truck we were given failed to start multiple times over the course of 100 miles and 36 hours. The cup holders and drivers side door were filled with ashes and the cab reeked of cigarettes. We were charged for 24 blankets when we were only given 12, then when we returned those 12 received a phone call saying they only had 6 and we were being charged for the cost of replacing 18. We had to argue on the phone for hours over the course of the past week for the charge to be dropped (after them giving us a 50% discount on the charge-how sweet). THEN, somehow were charged a third time today. I have now been charged more than $300 on what should have been about a $170 rental, with no responses to my inquiries about the receipts I was emailed this morning. We were double charged for the rental, mileage, and the blankets and dolly we rented. Not only did we encounter all of these frustrating inconveniences and charges, but the truck we rented was just unreliable and dirty. It has been an all around terrible experience. I suggest using another company. Even if their initial rates seem cheaper, uhaul will double charge you and give subpar equipment and service.
Zachary M.- Rating:
- 5.0
This was by far the best UHaul experience we have ever had. Audrey at pickup was great and the truck was well kept and clean! Thank you for making a stressful day so much easier!
REX B.- Rating:
- 1.0
The 1st of the transaction was pleasant, when u went back to return the truck the lady the works there overcharged me. When she ask me if I wanted to add insurance coverage for $14 , I clearly stated No , when I went to pay she charged me for the $14 for the coverage when I clearly stated to her that I didn't want that. She refused to refund me my $14 and told me that she didn't hear me when I refuse the coverage which I know was a lie. She told I had to call the 1 800 number to get a refund, I left the store because I didn't feel like arguing with her. I felt robbed because I clearly said no on the insurance but she claims it was a miscommunication witch is bull because it was just me and her in her shop and there was no loud noise. I will be giving her company a bad review on google and Yelp also ,Thanks
CARLOS M.- Rating:
- 5.0
Staff was very friendly and helpful. I'll be back as soon as I have another need for the services. Thanks.
blaine N.- Rating:
- 5.0
Very friendly helpful!
DWAYNE J.- Rating:
- 2.0
Vehicle needed to be cleaned on the inside. It was extremely dirty and smelled. Otherwise the location was convenient and the staff was friendly.
GLENN B.- Rating:
- 5.0
Every thing was great keep up the good work
EKENEDILICHUKWU A.- Rating:
- 3.0
Clean it better before giving it to a customer & have it ready for the appointment time a customer sets..not make a customer wait. Be more courteous & professional of a customer schedule that was set.
TRAVERS S.- Rating:
- 5.0
Excellent service keep it up
YOSIEF M.- Rating:
- 3.0
Lady in front was not pleasant at all.The black guy in front was super rude and short spoken when we asked a question.
LATASHA E.- Rating:
- 5.0
Excellent customer service
BOBBY C.- Rating:
- 5.0
Nothing I can think of. I had great Customer Service but I could of do with a discount but all and all service was excellent. Thanks
MARGARET H.