Please listen for your own good. This is not a petty comment about manners or how the facility looks; it's a matter of life and death. If you get the UHaul with plate number AE 30390, the breaks do not work 1/10 of the time. We told them about it after me and my father were almost killed 3 times today because of this, but after returning it, they said there was nothing wrong with it after driving it around for just a block. They informed us the truck has just come out of repair for faulty breaks, but didn't inform us until after we had issues. Again, the people were not spectacularly rude, but that's not the point. They will continue renting out this vehicle until someone gets seriously injured.Kafayat O.
Customer Reviews for Sunbrite Supply
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lawrenceville, GA 30046
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 2h pm
- Dim : 10h am à 2h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Keep the same employee assistant Kevin I think!! He went above and beyond in making my move experience Great! The owner was not so bad either..marie S.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Gilberto H.
Le client n'a pas laissé de commentaire.anbrea R.
Every aspect of this experience was excellent. Including pricing. Well done Uhaul.Terry S.
The man at the front desk was very rude. I returned the truck for him to inspect and let me go, he bluntly told me, do you think I will go in the rain to inspect a vehicle? No way ever! As if I caused the rain or was it my fault?Grace O.
Le client n'a pas laissé de commentaire.Tylo B.
Drop of quick and easyDERRICK D.
Got there on time to use the app to get the truck and it was completely blocked in AND the key wasn't in the lockbox AND the blankets and dolly weren't in it. We had help booked and paid for through u haul as well. Calling the location numbers got no answer and had to call u-hual who put is in touch with the owner/operator. Had to wait and additional 30 minutes for him to get there which pushed us back an hour total. Movers were nice enough to come later but put them in a bind too because they had 2 jobs after us. Owner was very apologetic and said to not worry about putting gas in since I was only putting 30 miles on it. I actually only put 28 miles on it and you guessed it, got charged $54 dollars for gas!!! Not good.RIchard D.
How the location and equipment looked, although it wasn't good, did not bother me at all. My main concern was the on-line check-in wasnot working and caused a significant delay. I had to wait for the location to open; I think this was U-haul and not specific to the location. Other than that, the workers were nice, friendly and helpful. They offered me water and a snack.Kawana H.
Le client n'a pas laissé de commentaire.mohammad M.
Le client n'a pas laissé de commentaire.Andrew M.
Customer service was great and the truck was pretty new and in excellent condition. Great experience!James M.
Le client n'a pas laissé de commentaire.Laverne E.
Excellent établissementRaymond G.
Le client n'a pas laissé de commentaire.Hazel C.
Le client n'a pas laissé de commentaire.Audwin H.
Service was fast and professional. The staff was helpful and friendly.Maneka S.
Nice and sweet. Very professional and courteous service.Seb W.
Le client n'a pas laissé de commentaire.arley P.
Le client n'a pas laissé de commentaire.Michael R.
Customer service was awesome and the gentleman working there know there equipment. Made it truly easy to get the job done. Thanks a bunchBenjamin L.
Le client n'a pas laissé de commentaire.Martha J.
GREAT serviceAllan L.
Le client n'a pas laissé de commentaire.patrick K.
Billing me for not returning with similar fuel level which it was at same level in which was received. I took pictures of receiving and returning. AC ran hot and cold for 5 hrs trip. Reserved a 20' and got 26'. Very disappointed after using for 3 previous trips. One return was with an addition 1/4 tank of fuel. Not one thank you!John C.
Le client n'a pas laissé de commentaire.Nancy B.
I should not have to pay for anything the truck broke down I was in the middle of the highway scared for my lifeAlexander M.
They gave me a trailer that would not release after the use had to call of work to go next day to return the trailer then the owner told me to hurry up because he was leaving before they closed very unprofessional . Had to hook up the trailer myself then inconvenienced me because I had to wait on someone else to come help because trailer was connected to another trailer took over an hour for a trailerDeMarion W.
good experience - thank yousimon M.
Le client n'a pas laissé de commentaire.Xinyang T.
Le client n'a pas laissé de commentaire.Michael R.
Super fast check in. Lots of rental options here. Totally recommend.Peter C.
Le client n'a pas laissé de commentaire.Edward P.
You guys have improved so much just continue make sure if you are hooking up to tow find out if car is two wheel drive or all wheel we said one towed car now have spend$600 to get computer in car back on linedonna B.
Le client n'a pas laissé de commentaire.ROLANDO S.
Le client n'a pas laissé de commentaire.Darion B.
Le client n'a pas laissé de commentaire.Yolanda L.
Great Service at this locationSCOTTIE G.
Easy to work with.Larry L.
Le client n'a pas laissé de commentaire.Miguel L.
Drop off was easy.Patsy W.
Please improve the wait time for roadside assistance. A tire blew out on the trailer and we waited 40 minutes before we spoke to someone, a total of 3 hours, on a busy highway, before we received help. It was a frustrating and anxious time.Ruth-joy R.
Le client n'a pas laissé de commentaire.ISAAC A.
Absolutely great customer service!!Cecily B.
Personal was very helpful, thank you!Diana V.
Le client n'a pas laissé de commentaire.Carrie B.
Le client n'a pas laissé de commentaire.Meredith J.
This place is awesome. I have used this Uhaul location twice and I am always beyond pleased. I will always used them for any of my moving needs.Michia C.
Le client n'a pas laissé de commentaire.SHARON B.
The gentleman who helped me check in was amazing.Deondria P.
Le client n'a pas laissé de commentaire.DASHARN B.
Le client n'a pas laissé de commentaire.elaine M.
Le client n'a pas laissé de commentaire.Elmin S.
I love coming to this location because you're always ready for youROSA T.
Le client n'a pas laissé de commentaire.Quenequa R.
Le client n'a pas laissé de commentaire.Lisa W.
Le client n'a pas laissé de commentaire.SAUL C.
Le client n'a pas laissé de commentaire.Pablo G.
Very friendly and responsive staff.Devon W.
Le client n'a pas laissé de commentaire.Tracy D.
I think Robin did a great job handling the amount of customers that were there, she was short handed and stil did a great job.chuck B.
I feel that wherever you place your reservation for a truck, it should be the staff's responsible to see that the truck is at THAT location. It should NOT be my responsible to run over town to get the size truck or appliance I need and for that reason and reason alone, I will not use Uhaul again. The staff was awesome and so caring,GERE P.
Staff was very responsive to my requests and even swept out the trailer in addition to helping me hook up!RALPH W.
Excellent and very friendly!!!Nancy A.
Everyone was friendly. I've been living in Lawrenceville for 5 years and never notice this uhaul place what a gem. They had the right sides truck I needed.Melissa W.
Le client n'a pas laissé de commentaire.Jeffrey C.
Le client n'a pas laissé de commentaire.mohammad M.
Le client n'a pas laissé de commentaire.ROSA T.
Le client n'a pas laissé de commentaire.ryan N.
This location is excellent!!! They have great customer service and always have equipment available and ready. I only use this location, I drive from Buford to rent there because it is always a pleasure. From the people to the owner. Excellent team!vanessa T.
The employees provided great service!KAREN E.
Le client n'a pas laissé de commentaire.Louise E.
There should be a line for customer service that doesn't go straight to voicemail.John J.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.Dwayne C.
Le client n'a pas laissé de commentaire.Anthony P.
Le client n'a pas laissé de commentaire.Efrem H.
The hand cart provided was not a U-Haul standard red hand cart. It was a broken cart from the store that was held together by rope at the top. Completely useless hand cart. If you put boxes on it the top would come off when pulled up or back. Other items that are not related to the location: 1. Truck had a light on for doing oil change and had me nervous on whether I should drive it. 2. The cover over the fuse box in the dash had come apart and could not be pushed back to closed position.Mohammad M.
Keep on doing what you are doingDOUGLAS O.
Le client n'a pas laissé de commentaire.Julius L.
The team here at this location is so on top of things, that I make certain that I rent from their location even if it means that I travel further to pick up my truck!STEVE W.
Le client n'a pas laissé de commentaire.DALE W.
The truck I rent was clean after I return the truck back. Why are you guys still charge the cleaning fee?MANH T.
Good experience from picking up to dropping off. The gentleman in the backlot was super helpful and provided great customer service.GARY D.
When an appointment is made a week prior a truck should be available. This was not my case. After going to four locations and having customer service involved I â€œfinally â€œ was able to get a truck. Uhaul person, Paul, was extremely helpful in finally helping me get a truck.ROGER S.
Super nice and helpful. Thanks!LARRY E.
Great spot. Always reliable and they don't try to nickel and dime you. Always easy to do online checkin and drop off. One flaw for this visit was the trucks alignment seemed off so made difficult to drive. Especially on the interstate.MATTHEW C.
Great customer service. Professional attitude.Tabatha L.
Friendly and helpful staff. It transaction could not have been any easier. 5 STAR LOCATION!RAYMOND G.
I had a blow out on one tire and ended up having to have a second one swapped out because the tire was worn to the point of wires poking through the rubber. Completely unacceptable.JAMES B.
The worst customer service. Unsanitary. Poor and reliability. Not dependable. Inconsiderate. Unreliable.TAMARA W.
Very friendly agents.MIKAEL G.
Y'all are Awesome just keep doing what your doingBRANDON W.
Le client n'a pas laissé de commentaire.THAYER G.
Desk Attendant(female) ignored me when I walked in. I had to make her acknowledge my presence. The truck they provide was new with less than a 1 000 and ended up having no working taillights. We had to end up using hazard lights from Atlanta to Mississippi. I called the store on Monday, someone(gentlemen) answered like they were still in bed and had no interest in my concerns. *Meridian- Drop Location-Was updated about the issue.VICTORIA H.
The lady at the desk was really nice and super helpful.BRANDON A.
Le client n'a pas laissé de commentaire.FREDY F.