Le client n'a pas laissé de commentaire.
BILLIE J
Customer Reviews for Sunnys One Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Very nice customer services at both locations
EARL CThis dealership openly sells crackpipes and water pipes. There are stacks and cabinets of synthetic Marijuana, diet pills, and sexual enhancement pills. U Haul dealership belong to garages where you're greeted by the family dog, or the cat is lounging on the counter. They do not belong in seedy gasoline stations full of counter culture memorabilia.
KATHY LHave the truck ready on time, not almost an hour late.
EDWARD DThe process was easy and the truck was clean and ran smoothly.
STEVEN RHave the clerk effectively trained and prepared.
GLENN KGreat customer service, very kind staff
jason hDriver side window kept getting stuck when winding it up & it was freezing out. Location did not have the larger furniture dolly offered online during reservation. As far as U-Haul, it seems a bit unfair that you get charged $4,99 for the gas being just slightly off when you return truck 12 hours early and under the 20-free-miles. I understand the truck not being available for others to book-but still. I'm sure there wouldn't have been credit given if the gas gauge was higher than where it started. (Per U-Haul agreement you have to sign.) On the positive side, the U-Haul was clean & mechanically ran well. The inside shelf & lights in back came in very handy.
CARRIE BImprove the online process
Clare GAttendant was excellent. Great customer service!!!
NILSA BI left my EZ pass in the uhaul and the guy who helped me yesterday said it wasn't there. Yeah because it was removed by someone who worked there yesterday.
MALCOLM SThe rep was rude then gives a truck that has the check engine light on and says he dont know anything and that he is part of uhaul but rents uhauls.
SILVIA GTruck was low on gas and I still got charged for gas
ROBERT HIt was OK. He was decently nice. The place was sketchy and super shady. Price was OK.
Chastity MDirty, could not understand and communicate with the employee. Drug dealers out front. Did not have the reserved equipment. Utility dolly was broke. Employee did not check equipment with me, a pretrip. No instructions. Just gave me the key. No receipt.
Donald BA/C stopped working the second day. It was a 3 day trip from WV to Florida in 85 to 90 degree heat. With a dog. Not a very pleasant experience.
NANCY ENothing. I will never go there again
Kenneth NWaited 20 mins to get a key. Truck had old food in it. I did not opt for insurance yet they charged me. I drove 30 miles and filled the tank back up and I was charged over $130
Kelly HThe guy behind the counter was helpful but My reservation wasn't showing in the system even though that was my drop off place, which was futher away then I wanted to drop it off in. Had to do the self turn in and the session kept timing out I had to call customer service thank God for that angel.
Lydia HThis place is trying to charge my card 65 for gas that never was in the truck. I will not be doing business with you anymore
WILLIAM GI get there and the employee didn't know what to do. He had to get his manager on the phone. I ordered 12 blankets. They didn't reserve them for me so we had to go to Walmart to spend $120 on quilts. He did refund the money for the blankets but cost me way more. Also didn't have the dolly I reserved but didn't luckily have an appliance dolly. Gas was on empty.
BRANDON BThe owner of the gas station was great, but it took us about 30 minutes each time to pick up our trucks.
Tyler HYou can check the order in advance and when the customer orders an Appliance dolly do not just give them a utility dolly which is too small to be useful. You can also get them in and out sooner than 30 minutes when they have a reservation and are on time. Also you can pull the vehicle out or at least make it accessible so you don't have to drive in the grass to get around other uhauls that are blocking the one that is being rented
Steve Y