While convenient to my location, this "store" resides within a gas station and is not "manned" with a U-haul representative. I had no way to complete the transaction and have evidence of the return. A completed bill did come later via email a few days later but I was operating upon faith they "accepted" my return.AXEL H.
Customer Reviews for Sunshine Food Mart #133
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Merritt Island, FL 32953
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h pm
- Sam : 10h am à 1h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Gary H.
I rented a car trailer...the staff at the location was excellent and very helpful. The overall condition of the trailer was not good --- the fender was bashed in, the ties downs for the front tire we all rusted and would not release as they should, in general, it need work.David B.
Could not find key to unit. Waited over 2 hrs to pick up truckRichard D.
Le client n'a pas laissé de commentaire.David E.
Le client n'a pas laissé de commentaire.DANIEL V.
Make sure the hours posted on the website for each location are accurate.ANTHONY R.
Just provide a bit of customer service other than here is the trailer # parked in a sand lot and no help to lift the tongue to control the truck!! No pads that were ordered. No assistance with insuring the tail lights worked properly.Clay K.
none of the phone numbers attached to the location were valid. I needed to make adjustments to my reservation and the regional/national phone worked but they could not help me. They also had an invalid phone number on file for that location. When I returned the trailer, nobody was there and there was a sign that just said "at bathroom break for next half hour"......i wasted a half hour waiting and then finally just left. equipment was fine. service and process was horrible.MATTHEW S.
Le client n'a pas laissé de commentaire.Annette R.
The guy was super nice but again in a gas station and the guy didn't seem to know what to do. I gave him the uhaul keys and he said he'd handle the rest. Which he did, I got the final bill which is what I was expecting. He just seemed unsure and couldn't answer my questions.Icabeth H.
Le client n'a pas laissé de commentaire.alexander B.
Le client n'a pas laissé de commentaire.ANDREW P.
Le client n'a pas laissé de commentaire.JA VONTAY B.
When I picked up the trailer I didn't realize the tires were in very poor condition. I had reserved a trailer at the Rockledge dealer and they were unable to fill my order. They found another trailer at the dealer on Merritt Island. The tires are in poor condition. One of the tires shredded the next day and delayed us 2 to 3 hours. The representative named Doug did a very good job in finding us someone to fix the tire. However, I Missed my elevator reservation at the condo in Atlanta.PAUL O.
Le client n'a pas laissé de commentaire.Jonathan F.
Le client n'a pas laissé de commentaire.David F.
Employee was extremely rude, talked down to me, overcharged me, won't do a refund.BRIDGETT B.
Le client n'a pas laissé de commentaire.DAVID N.
Le client n'a pas laissé de commentaire.KEVIN C.
Le client n'a pas laissé de commentaire.JACQUELINE W.
Le client n'a pas laissé de commentaire.Jamie R.
Le client n'a pas laissé de commentaire.Delrika C.
Le client n'a pas laissé de commentaire.TIMOTHY C.
Maybe list the drop off location as the shell gas station and not the food mart because that ended up being confusing. When you look up the food mart on Google, it also says it is permanently closed.Emily K.
Walked in handed off keys. took awhile for my Lyft to come.susan C.
Le client n'a pas laissé de commentaire.PATRICIA K.
Le client n'a pas laissé de commentaire.James E.
Le client n'a pas laissé de commentaire.JOHNJOSEPH M.
Le client n'a pas laissé de commentaire.Steven L.
Le client n'a pas laissé de commentaire.Hollie G.
Le client n'a pas laissé de commentaire.STEPHEN T.
Le client n'a pas laissé de commentaire.Anthony T.
Le client n'a pas laissé de commentaire.Mark S.
owner should not be a dealer. truck was filthy, in poor condition. Yard was a mess. Handed us the key and said good by.GREGORYKEVIN D.
Rented the truck to drop off in PCB across the street from our home I was asked if I would take it to FortWalton beach and I did took it to the location as asked of me got to the location then I was asked to take it somewhere else and I did they did not want to except the truck and asked me to take it to the location that was shown on the contract I did not I told them I have already gone 2 hours out of my way and expressed my frustration about going back and forth and finally the young man said he had to contact his boss they we leftTRENT P.
Horrific experience from beginning to end. Forced to hunt for location to drop off the truck as contract location refused to accept. Then charged for two days!!MELONY R.
Le client n'a pas laissé de commentaire.BRIAN L.
Have something to lift up the trailer to hook it up to the hitch.Brandon R.
Easy process to return and efficient.Mary H.
Le client n'a pas laissé de commentaire.Joseph A.
Le client n'a pas laissé de commentaire.Bruce M.
Le client n'a pas laissé de commentaire.LARRY C.
Sunshine foods location was easy to get to. Less than a mile from my destinationArnold B.
Everyone was very efficient and courteous and helped me with everything I needed. Would recommend to help make your move a and storage needs hope easier. Janicejanice M.
Have the right equipment that is ordered, don't charge for gas after it was filled up to where the gas line was left at pick upSteven S.
Guy was very rude. Was an hour and 39 min late. We had to wait a long time. I would never get an uhaul from this place againWillie B.
Drop off trailer, they said was checked in but refused to give receipt. 2 days later they had not check in my trailer. Called 800 number to solve. The checked in equipment for me. Learned my lesson the hard way.Clark K.
Store manager was very rude, like I was bothering him to turn in a truck. He was very hard to understand. He brushed off my questions and turned and walked away while still talking to me. Not a nice person.Cheryl C.
CLEAN YOUR VEHICLES! (ESPECIALLY WITH THIS VIRUS GOING AROUND). IT SMELLED LIKE FISH AND PEE. I COULD BARELY LEAVE OR ENTER THE LOCATION OF WHERE THE VEHICLE WAS PARKED DUE TO OTHER UHAUL VEHICLES BEING IN THE WAY. VEHILCES WERE NOT MAINTAINED AND WAS SHAKING THE WHOLE TIME DRIVING UNTIL A TIRE POPPED.Sharlon K.
Interior needed to be clean but overall great experienceNicholas H.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.John T.
All was good. Experience was pleasant.Thomas C.
Please make sure the truck bed is clean. It was dirty when we picked it up and took 30mins to sweep out before I returned it. Also, the additional equipment we rented i.e. dollies and moving pads were not inside the truck. A trip back to the rental place to retrieve them was necessary. The truck could use a wheel alignment too. We picked this location because of the location and convenience. We did the online express check in but still had to go inside and wait for the salesperson to finish with their gas customers before we could get the keys.Shannon C.
Le client n'a pas laissé de commentaire.Michael J.
Le client n'a pas laissé de commentaire.JAMES R.
Great staff, very helpful!Craig M.
The lady on the gas station was not helpful. The truck leaked rain all over my furniture.Matt K.
Le client n'a pas laissé de commentaire.Danny M.
Le client n'a pas laissé de commentaire.Zeth L.
Better signage to show where it is. I now live very close to it but drive by it because I couldn't see it. Also google maps doesn't come up with it unless You use exact addressZeth L.
Very helpful.Jacki T.
First, I scheduled the pick up for 9am, then U-haul changed to 10am. We I came to the pickup location at 10am, the guy that was working wasn't there so the people at the gas station told me to come back again later at 11am-11:15am. For that time I went to do breakfast and after 20 minutes the U-haul guy called telling me to come at the location to pick up the truck. So, once U-haul changed the scheduled time, once the guy at the location moved from 10am to 11am, so pick up time changed twice. And the U-haul guy used just the credit card magnet reader which is NOT SECURE, he have to have the CHIP READER to do a secure transaction! Bad service, U-haul never ever again!Stevan M.
Le client n'a pas laissé de commentaire.Edward T.
Le client n'a pas laissé de commentaire.JENNIFER M.
Truck was used to carry animals by the previous renter. Not clean covered in animal poop and smelled terrible. Took me a few hours to clean it out. The truck was very dirty in the cab and smelled of cigars and animal crap.Scott C.
Le client n'a pas laissé de commentaire.Virginia K.
Le client n'a pas laissé de commentaire.Janice P.
Le client n'a pas laissé de commentaire.Wenona L.
No the absolute worst experience I have ever had at a uhaul. The person helping me was rude and trying to rip me off. Then tried to change my reservation, then tried to cancel my reservation. Then wanted me to wait forever for him to take the trailer off my truck. HorribleJacqueline S.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Robert B.
They always force you to take the biggest truck that you don't need cause they want to get rid of it.JOE G.
Le client n'a pas laissé de commentaire.BERNICE T.
I was charged extra for absolutely no reason when I dropped off on the same day. I couldn't understand the person helping me, and he wouldn't explain why I was charged extra.Peytonlynn D.
This place does a great job and it is close to home.LEON K.
Le client n'a pas laissé de commentaire.Bruce M.
Very easy to find and the staff was helpful and friendly.BONNIE S.
Le client n'a pas laissé de commentaire.Nancy B.
Le client n'a pas laissé de commentaire.DEBRA H.
Friendly rep, easy pick up.Kevin H.
I think the app needs to be updated. I uploaded all my pics of drivers license and put my credit card info in and I had to do it all again when inside the store to pick up my order.bauss S.
The people at the location were very nice and helpful. I would recommend double checking the maintenance on the vehicles. While my husband was driving across the state (in the pouring rain) the back tire blew on the trailer we had rented. Thank goodness he was not injured. Roadside assistance was on target and very helpful but this interrupted our moving schedule and caused a lengthy arrival delay.Ivan A.
Le client n'a pas laissé de commentaire.Kenneth M.
Le client n'a pas laissé de commentaire.Dany G.
Le client n'a pas laissé de commentaire.Heather O.
Awesome service and great experience!!!??Dirk P.
Required to drop off by 5:39. Arrived at 5;32 to find the gas station attendant tell me the uhaul people already left for the day. No instructions for after hour returns.James W.
Couldn't understand the employee and didn't get any assistance.Monroe C.
Le client n'a pas laissé de commentaire.Brenda A.
Very helpful, fast, efficient. Will use them again.jackie K.
Le client n'a pas laissé de commentaire.christena H.
Le client n'a pas laissé de commentaire.Leon K.
Le client n'a pas laissé de commentaire.Leon K.
I rented a dolly and they didnt give it to me??Melissa Y.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Theresa H.
Le client n'a pas laissé de commentaire.Jose A.
Le client n'a pas laissé de commentaire.Vincent S.