Évaluations des clients Sunshine Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sunshine Self Storage

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Jorge C.
Évaluation :

Customer Service needs much improvement. I waited too long to get someone on the line through the day. However. I would like to highly praise Latasha Mc Master from Tennessee , for the outstanding customer service quality she provided me. Also, make the entire rental process easier to navigate and certainly less reliable n your Customer service.

Courtney M.
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I didn't interact with anyone here, it was simply a key drop off location with instructions on how to move forward. It was easy and straightforward, except that the location's address wasn't on the actual street the address was listed as. It was on a side street with minimal signage.

NICHOLAS J.
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Possibly the worst experience I've ever had with renting a vehicle. Also the dolly didn't have a green wire tie on it so if you charge me I'll sue. Thanks.

Raymond F D.
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The lock to get the key was difficult. I was unable to open it. I called the number for assistance. The woman was very helpful. Apparently those locks you need to line up exactly for the bolt to open. Well that's an understatement. Maybe using an electronic keypad would be better than the bolt with lining up letters

Samantha A.
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Le client n'a pas laissé de commentaire.

Reginald L.
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Nothing.

Peter B.
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Le client n'a pas laissé de commentaire.

Alexei B.
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The van smelled like cigarette smoke upon entry. The mileage on my contract was a higher mileage than the actual mileage of the vehicle (I have photo evidence of this). Also, the renter told me the gas gauge was full. Upon entry, it was just about 3/4 of a tank.

michael F.
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Le client n'a pas laissé de commentaire.

Esmeralda M.
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Le client n'a pas laissé de commentaire.

David C.
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Le client n'a pas laissé de commentaire.

Andrew C.
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The gentleman who ran the office was so helpful and kind. Helped three people at once while still having us all keep social distance. Very good experience would definitely go there again.

Sidney B.
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Le client n'a pas laissé de commentaire.

Nathan W.
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A great place to get your Uhaul needs I will definitely use them again.

Dave C.
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Easier and quickest trailer pickup I've ever had at Uhaul. Nicest guy too.

John C.
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Very poor

Brandon E.
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Great service! Fast and easy drop off!

Stephen D.
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Except for electronic return website it went very well!!!!!

David D.
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Le client n'a pas laissé de commentaire.

Robert D.
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No improvement needed

Stephen O.
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Safe and easy l.

Demetrius N.
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Friendly and courteous services

Paul T.
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Overall it was very much the average UHaul experience. The only negatives was that when we arrived to pick the truck up, the office was closed (at least 30 minutes before their scheduled closing, and 15mins before our scheduled pick up time). In addition to this, the truck was entirely frozen and covered with 1-2 inches of ice, which I understand after the storm that we have had, but the fact that no one had even attempted to prepare the truck for dispatch, and us as the customer having to spend a good hour to defrost just did not seem right.

Mark G.
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I always come here & the staff and service they provide is awesome. Thankyou.

Nicholas A.
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The inside of the truck had puddles of water. Had to sweep it all out then use moving blankets to try and dry it.

Deborah C.
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Pl update your records - the address is 289 OLD Bridgeport Ave, Shelton - not easy to find.

Henry D.
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Le client n'a pas laissé de commentaire.

Charles M.
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Very, very hard to find. We arrived two hours before closing but the clerk was leaving and told us to do it by computer. Computer didn't work, and we had to call Lynn to complete the transaction. The good news was that the truck worked great.

William H.
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A bit remote, not obvious to locate, poor signage. Very friendly though.

gina M.
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I had trouble with the 24/7 mobile pick up of the uhaul but was thankful the office was open to help me out. Idk what I would Of done in the parking lot without the employees help.

Thomas C.
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Le client n'a pas laissé de commentaire.

Charles J.
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N/A The rep was amazing!

Charles B.
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Le client n'a pas laissé de commentaire.

Carl T.
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The transmission on the truck hung in low gear for far too long, being very slow to shift.

Bradley D.
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The remote return process never seems to work. It asks to share your location and it never gets past that step. We've never been overcharged because of it but it is something you should look into.

Carole D.
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Le client n'a pas laissé de commentaire.

MARK A.
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Le client n'a pas laissé de commentaire.

Mark V.
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Le client n'a pas laissé de commentaire.

Ronald M.
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Le client n'a pas laissé de commentaire.

Nick D.
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Nothing

Felicia P.
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Le client n'a pas laissé de commentaire.

Robert M.
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Le client n'a pas laissé de commentaire.

Robert G.
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Le client n'a pas laissé de commentaire.

Nathan L.
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Le client n'a pas laissé de commentaire.

Janice Z.
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Le client n'a pas laissé de commentaire.

ryan D.
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Sunshine was great from start to finish. Some of the best service and nicest people around.

Michael P.
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Le client n'a pas laissé de commentaire.

Doug H.
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Always amazing customer service and well maintained vehicles. Thank you again

Dian O.
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I rent the cargo van each time I have to move my son in and out of college. I have never had a problem with anything from the reservation to the return. The van is always ready and clean, the staff is always very friendly and helpful, and the whole experience is always very easy and pleasant. I highly recommend Sunshine Self Storage for any UHaul rental.

Matthew V.
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Great experience. Professional, helpful. Highly recommended !

Paul O.
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Donna was terrific - extremely helpful.

victoria K.
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This particular establishment went over above and beyond..no improvements needed. Great people, awesome customer service!

Louise S.
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Need outside lights at dusk and perhaps a posted phone number to call for instructions. Ran into problems with after hour return and it is pretty isolated. Also, it is on a hill so you cannot get an accurate read of how much gas you are returning the vehicle with. It showed less than what was actually in the tank.

Lucille M.
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Van was great. The woman in the office was very helpful.

Larry F.
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Le client n'a pas laissé de commentaire.

Matthew T.
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The agent was very friendly and helpful. I'm sorry I did not get his name

Durl P.
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Le client n'a pas laissé de commentaire.

dave B.
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Le client n'a pas laissé de commentaire.

Tammy H.
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They are wonderful there. Always a great experience when renting there!

Daniel N.
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Friendly Staff

Jeff P.
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Le client n'a pas laissé de commentaire.

Bianca A.
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Le client n'a pas laissé de commentaire.

Victoria W.
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Le client n'a pas laissé de commentaire.

Chris M.
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Le client n'a pas laissé de commentaire.

Steve D.
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Le client n'a pas laissé de commentaire.

GUY S.
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The people were very helpful and walked me through everything I would need and the truck was great

Ralph S.
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Le client n'a pas laissé de commentaire.

fabio S.
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Le client n'a pas laissé de commentaire.

Mark S.
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Le client n'a pas laissé de commentaire.

Erik L.
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Staff was so friendly and willing to go above and beyond.

Mark S.
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Le client n'a pas laissé de commentaire.

Mark S.
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Le client n'a pas laissé de commentaire.

corliss M.
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This comment has no bearing on Sunshine Self Storage. It is the U-Haul company that made this experience very difficult. I reserved a truck three weeks in advance but the U Haul representative didn't let me know until the DAY BEFORE pickup that we had the truck for certain. Next time I need a rental, I won't be calling your company as you let customers wait to the last minute. This is extremely inconvenient, let alone poor business.

James M.
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Le client n'a pas laissé de commentaire.

Laurence G C.
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Thanks, the Gentleman at the front desk was very helpful.

Mark D.
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Excellent and very accommodating customer service.

Lawrence T.
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Great experience everything went great

Mark S.
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Le client n'a pas laissé de commentaire.

Frederick F.
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Had a good experience as always, did not affect me as I only went a short distance but the truck has an antifreeze leak

Michael Y.
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Le client n'a pas laissé de commentaire.

Mark S.
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Le client n'a pas laissé de commentaire.

Michael B.
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Le client n'a pas laissé de commentaire.

Danielle L.
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Le client n'a pas laissé de commentaire.

Jami S.
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Le client n'a pas laissé de commentaire.

Christine T.
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Donna is fantastic - was able to exchange my truck for a larger one with no problem

nicholas C.
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Le client n'a pas laissé de commentaire.

Sandra L.
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Le client n'a pas laissé de commentaire.

Gary K.
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Just keep up the good work. Everyone was polite and friendly. Price was reasonable and truck was well kept. Would definitely recommend Sunshine Self Storage.

SUSAN B.
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The 2 workers at this location were GREAT, helpful, courteous, professional and fun!!

Doug H.
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Amazing professional and courteous customer service! Absolutely a wonderful experience and will gladly recommend Sunshine Self Stirage to everyone. Thankyou Doug Hayden

GABRIELA R.
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Great service team. Great customer service!

Jianquan C.
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I think he cheat me on the price per mile, I told him that I rented a same Van in the branch of orange CT and the price per mile is $0.59 on Sunday but he told me no the prices are same because his office is very close to the one in the orange town. he billed me $0.99 per mile for the van although I told him that the one in orange town may charge me 0.59$ per mile. I will never recommend this office to any of my friend.

Tammy H.
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The people here are great! I love working with them!

Philippe L.
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Le client n'a pas laissé de commentaire.

William J.
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They were great. It was ready on time. No problems at all. Quick and easy.

Kirk M.
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Le client n'a pas laissé de commentaire.

Benjamin O.
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Le client n'a pas laissé de commentaire.

Brian H.
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Le client n'a pas laissé de commentaire.

Christopher A.
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Overall rental experience was very good - from start to finish.

Scott M.
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There was Noone there online the location was open till 7pm..got there st 5:30 .noone was there

Bill R. | Réservation |
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Consedating I was trying to rent a storage box in London Ontario Canada I would say service was very very pore

Monica T. | Réservation |
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my card was charged 6.95 after i canceled the unit. I feel like my money was held hostage

Non reviews have been submitted for this location.

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