Le client n'a pas laissé de commentaire.
CHARLESLLOYD B
Customer Reviews for Supercars
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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fine as it is
Charles JTruck had check engine light on. It idled rough. Radio didn't work. Inside the cargo area was dirty with wood and paper pieces. The cab had soda spilled and dried in it. Cup holders were gross from the spills. The truck needs to inspected and maintained properly.
Gary KFriendly helpful team
Rajeshkumar TClean inside of uhaul truck. Better pricing.
Raquel CChange oil Light was on since the last time I rented this van.
Gary Kwas hard to close the trailer door, but everything was fine.
Richard CFriendly and quick
Yuriy SThis location was excellent. Very friendly and helpful. Excellent experience. The app is annoying though. The location detection does not work - and the instructions are too much to have to deal with after a day of moving. It would be better to just send a text with the photo of the vehicle parked at the location to a #. Location services on my iPhone did not work- I had to call u-haul…easy enough though.
RAYMOND BYes he was very helpful to setup the trailer it would be great if the would sale UHAUL hitch and accessories for towing so we don't need to worry about run down Home Depot. But everything was excellent and service. Would rent it at same location
Eli MPut just about 1/2 tank of gas back in - road only 33 miles so $12 of gas was put in by me....I was charged extra - over $15 to move that needle a mico slot --- - WAS Overcharged and should be reimbursed. Please respond if you can do this .
jean jIt was a pleasant experience
Mazhar QThe agent made the drop off process easy.
Leslie HSTOP OVERCHARGING FOR FUEL COSTS…. 10 GALLONS OF FUEL FOR 50 MILES????? IMPOSSIBLE….!!!!!! I WANT THISE CHARGES RESCINDED OR I WILL CONTACT CORPORATE…. IT IS UNFORTUNATE ONE FRANCHISER RUUNS IT FOR A GREAT COMPANY… VERY DISAPPOINTING….!!
James BEasy drop off, staff kind and friendly.
Tim NFor the pickup process using application, it takes 2 hours waiting with the support to pickup which i loose time and efforts, Application and overall gateway response need to be revised.
Waleed GIt took 1,5 hours just to take the uhaul the App was not responding properly. I had to call customer service and they also were not able to help properly. The Truck was in bad condition. Brakes were not working fine, the Gas was also almost empty when we picked up. The windshield of driver's seat was broken and was scary while driving as it was falling off again and again
Nirali PBetter parking options.
robert hThe place was closed.
Hayeisha L1. The Van was not clean enough to be used for the next time. It had a weird smell. 2. The U-Haul app was so poorly made and it was a hassle to upload license and other details. Sometimes the screen just freezes and when we open it back again, it starts fresh and everything has to be uploaded all over again.
Lakshmi NIncredibly convenient location and process
Aleksandr BI appreciated the friendly service and the ease with which I was able to rent a van and return it.
Joel KCharged more amount .
Shiva AEquipment was cleaned but Too old for Long distance
Ankit BKeep up the goid work
Michal ON.D.
Domenick IThe Vehicle was not in condition. The check engine light was turned on
Vamsee KFriendly owner excellent customer service!
Laura CThey moved the original location to this one. Paid for mattress cover that i never received. Paid 6 bucks extra for nothing.
Trong LEasier way to return vehicle after hours.
herman wWhen I went to pick the cargo van the gas tank was totally empty I called the dealer about it he told me to take the photo which I have if needed
Gulam HI requested a furniture dolly. It was not in the van upon rental, and since pick up was outside of business hours, I was left stranded and I had to load without dolly. I was disappointed
Oubote SVehicle was below half a tank of gas at pick up. It should be ready for pick up with a full tank of gas.
Gregory HSuper cars staff are beyond helpful and nice. Great location to take on Uhaul!
Kristin STrailer had a flat tire - could have caused some serious issues had i not noticed.
claude mI was just upset because I was charged for a utility dolly and there was no utility dolly in my uhaul. I was still charged for this - this is not the first time this has happened. Inconvenience.
BRYAN SThe truck had its check engine light on and the steering was grossly out of alignment, the truck pulls hard to the right to the point it's dangerous to drive. I am not concerned about aesthetics or comfort but safety should not be compromised and this truck was unsafe.
Brian MThis was the best experience I have ever had in renting a vehicle. Service was fast, efficient, and friendly. The service people were fantastic. I succeeded in renting the vehicle and accomplishing my task in a very short time frame and I am extremely grateful. Thank you very much! You are wonderful!
janice pwhen I pick-up the truck the items I had rent were not inside and I had to wait the next day to pick up, so I had to cancelled my first contract to make sure I didn't get charge for and re do a new one and for me that's a waste of time and money
Emaly CHave the right truck available and not damaged
Joshua SThe only problem was I was charged 3 gallons of Fule and only drove 12 miles. Either get trucks that get better Fule mileage or figure it out better!
Barry FI didn't receive dolly but I still got charged for it
David DThe service provided was excellent. The gentleman who rented my van was extremely polite, courteous, and patient. I can't think of anything that needs improvement and would recommend a rental from Supercars to anyone.
Wendell BI was very bothered by the fact that after doing the reservation online, I was asked via phone app, to upload my drivers license again, more contact info, work info, another form of ID. If not for on site representative I wold not have been to get the van i filled out the paperwork for.was afraid I wasn't going to be able to sue the van for the van. Not happy. Unsire i ill use U-Haul again in the summer to move my son back into college.
ndrew BThe location wasn't open when we dropped off the truck but the process of doing so remotely was impossible. If you didn't have technological experience it would have been impossible. The location services on my phone weren't working and there were no clear directions on where to leave our keys.
Hanna SEverything was great. Thank you again.
Anthony TThere was snow all over the vehicle. It took us almost 2 hours to get the snow off. I also never received my contract through my email. I had to co tact customer service to retrieve it and I had to contact them to get the lock box code. There was a bunch of wasted time. I am supposed to get $50 for my reservation not being ready, and I never received it.
Kimberly DTruck Share App is not the most user friendly Lots of bugs and glitches Took almost a half hour to pick up truck
JAMES R