Évaluations des clients Superior Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Superior Self Storage

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Ronald B. le

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Le client n'a pas laissé de commentaire.

jerry H. le

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Le client n'a pas laissé de commentaire.

Mark G. le

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As always, excellent service!

Michael D. le

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Le client n'a pas laissé de commentaire.

Andre B. le

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Le client n'a pas laissé de commentaire.

Eric L. le

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Le client n'a pas laissé de commentaire.

Laura H. le

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was not happy about finding out the night before that I couldn't return the truck in Huntley like I ordered. we were under a time crunch because of a wedding so didn't appreciate the last minute change. It added an extra hour onto our time.

Ericka J. le

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I don't have any complaints

Gary T. le

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Friendly staff, thank you.

paul P. le

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Hire more customer service reps. Had a question and called support and was on hold for over 15 minutes. Then tried chatting with someone and waited for over 5 minutes. Gettting approval on the 24/7 rental process took another 15 minutes. This is way too long for a process that was said in the video to take only a couple of minutes. Would not recommend this process to anyone if it takes this long to do. Also, the furniture dolly that was reserved was not on the truck.

Kathryn W. le

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Lady had some issues with system and that made it take a half hour.

Chrystal K. le

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The truck was older and was more challenging to drive than the newer models. The Spring Hill location seems to be much better but they were fresh out of 17' box trucks.

Rita P. le

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Le client n'a pas laissé de commentaire.

Ewa R. le

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Le client n'a pas laissé de commentaire.

karen W. le

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Great customer service and fast!

Keith S. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Nothing really. The gentleman who took care of us was pleasant and friendly. All I ask is for someone to invent a moving truck with better gas mileage.

Michelle D. le

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Le client n'a pas laissé de commentaire.

JAMES A. le

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Superior Self Storage is the best! We rented a 26’ truck and two storage units here, everything went smooth as can be!

Angela R. le

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Le client n'a pas laissé de commentaire.

Fabiola A. le

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Le client n'a pas laissé de commentaire.

Maria G. le

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Don’t change a thing!

Rene M. le

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Thank you Superior.

Tim M. le

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The service when I walked in for the rental was excellent! The staff had a smile and offered us all the help that we could ever need. I highly recommend!

Kumberly P. le

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Total disaster!! Pads were thrown in truck like dirty laundry. Tape in pads from previous move, I had to pay my movers to remove, garbage in truck. Pick up location changed, notifies late afternoon 1 1/2 days ahead of time, claiming internet reservation system not accurate!! Will never use UHaul again.

Dominick R. le

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The whole experience with Uhal was horrible, but not necessarily the pick up location. Our reservation was comoletely messed resulting in us not getting to size truck or pick up location we anticipated. This also resulted is in having to make multiple trips, which also wasn't anticipated. We were advised by dispatch that we would receive a $50 credit for the initial errors and all we needed to do was call after picking up the truck. After being on hold for 30 minutes to speak with someone I was informed I needed to call back because they couldn't process the credit until the truck was returned. Needless to say after all the errors the $50 credit wasn't equivalent to the additional hassle I has to deal with on an already stressful day. Definitely will not be recommending Uhal to anyone!!

Jonathan A. le

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Le client n'a pas laissé de commentaire.

Gabriel H. le

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Le client n'a pas laissé de commentaire.

Thomas H. le

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Uhaul the website could make it more obvious that the location I originally chose wasn't going to be where I was picking up the vehicle. The people at Superior we're excellent though. Thank you Superior Self Storage!

mark G. le

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Thanks again Superior Self Storage!

Otilia A. le

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Le client n'a pas laissé de commentaire.

Ghazi B. le

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truck lock like badly used

Dorothy B. le

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Le client n'a pas laissé de commentaire.

John O. le

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James with Superior Self Storage has been very helpful with all my needs! Definitely a company I would recommend to anyone!