Rental location could have stated specifically exactly what the total charge was. It was not clear where to find the total charge for the rental unit in the on-line contract.Victoria D.
Customer Reviews for Surry General Store
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Surry, ME 04684
Services dans cet établissement :
- Lun - ven : 7h am à 4h pm
- Sam : 7h am à 3h pm
- Dim : 9h am à 12h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing it all went very wellEVELYN K.
The gentleman that sold it to me did not tell me how much he was charging my card for. Signed me up for 24/7 truck share and never said anything about it or how to use it. When I got the truck the cup holders were full of sugar yet charged me a cleaning fee. Will never get anything from this location again.DONNA JANE N.
Le client n'a pas laissé de commentaire.Teresa H.
I've known Pete and Pam for years and he did not disappoint me when I needed help renting a van. He did go above and beyond. That's why we'll always be friends. Thank you Pete and PamGARY K.
Le client n'a pas laissé de commentaire.Robert Z.
Le client n'a pas laissé de commentaire.MARIAN B.
Le client n'a pas laissé de commentaire.Sandra R.
Le client n'a pas laissé de commentaire.Jeff K.
Le client n'a pas laissé de commentaire.david K.
Le client n'a pas laissé de commentaire.JEFFREY S.
Le client n'a pas laissé de commentaire.Bob R.
Le client n'a pas laissé de commentaire.Scott R.
Le client n'a pas laissé de commentaire.shane L.
Le client n'a pas laissé de commentaire.Christopher C.
Could not have been easierJEFFREY S.
Great experience. Very friendly and competent staff came to wrap our breakables and load the container for us. Timely drop off on the delivery end. Good notifications by email. Very smooth process. Would use uhaul for this service again. I would recommend them in a heartbeat!Debra B.
Le client n'a pas laissé de commentaire.Bruce C.
It took us two hours to get the key to a truck that we had reserved and paid for. The owner was in the hospital and the co-owner had no idea of what to do. The website gave us a number to the co-owner as a reference. She tried calling the district guy who was out doing other errands.Daniel R.
The website was problematic for the user. The location owner was a terrific help at completing the transaction.WILLIAM A.
We rented a uhaul at the Surry General Store for a 1 day rental. At this point in time, we have been charged 730,74 for this one day rental. We have reached out to the Store more than once with no response back. We will be contacting our attorney first thing in the morning!Corey B.
There is no need for improvement at this location. Already as good as it can get, thank you.Adam G.
The online check in is horrible. We were at the location, and because it was a small town there was no cell service. Whenever we got through to the next page it said we weren't there. I cannot stand using uhaul.William S.
Le client n'a pas laissé de commentaire.Larry F.
No one was there to help and I had to flag a random guy to help me .not sure how you expect us females to get that darn hitch off without a jackCallie F.
Arrive early and spend some time in the General Store! They have a wide and eclectic inventory!Greg C.
Le client n'a pas laissé de commentaire.KELLI T.
Make the checkin software more robust in order to speed up the process... this was the only hiccup... the dealer had to enter the info manually since the scanning software was not working.Charles B.
Upon return it was a little confusing where to parkCharles H.
The website was not at all a good experience which was not this dealerships issue, but that piece was completely messed up. This location tried hard to make up for that inconvience.Michael V.
Great to rent fromJeremy S.
Pete and his wife were very friendly and helpful during the entire process. I would recommend this location to everyone.Brett H.
Le client n'a pas laissé de commentaire.beth R.
Le client n'a pas laissé de commentaire.Matthew O.
Pete was the best. Very helpful in advising the best way to get all of our containers unloaded within the restrictions of our area. We would definitely use his services again.Frank P.
Pete from Surrey General Store was such a humongous help. He set up everything and while very busy, delivered on time and was a great help in advising best ways to get unloaded within the restrictions of our area. We would use Pete again and can't recommend him enough.Frank P.
The owner, although on site and witnessed my return with it a spoken word. Maybe that's normal for a New Jersey transplant. It certainly is not the Maine way!Albert S.
Really nice people. Good location. Reliable service.Doug M.
Person who greeted me was extremely judgmental for no apparent reason and presented an extremely hostile attitude.Jeffrey G.
Le client n'a pas laissé de commentaire.Susan C.
Le client n'a pas laissé de commentaire.Karrie P.
Very expensive lots of hidden expensesKody B.
Everyone went above and beyond to help us! Thank you all!Baron C.
From the beginning it was a real pleasure working with Pete at Surry General store. Every detail exceeded my expectations and I would strongly recommend UHAUL at Surry to my moving friends. BobRobin H.
The storekeeper is very friendly and helpfulEric G.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Robert H.
Pete at Surry General Store is awesome! He's a one-of-a-kind gem! A true gentleman with a heart of gold. He goes above and beyond to help you with whatever you need to make your move go smoothly. I highly recommend Surry General Store if you're looking to move and need U-Haul services.anita K.
Le client n'a pas laissé de commentaire.anita K.
Le client n'a pas laissé de commentaire.Anne D.
Le client n'a pas laissé de commentaire.Michael C.
All went well.CHRISTOPHER A.
Le client n'a pas laissé de commentaire.Susan M.
Le client n'a pas laissé de commentaire.jim G.
Le client n'a pas laissé de commentaire.Nancy C.
Best place ever...Richard S.
The nicest and best servicejarrad V.
the service was excellent.phillip M.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.Ken W.
Pete is so helpful and accommodating. I was able to pick up the truck on Sunday morning!Peter D.
Great service. Great uhaul dealer. This is by far the best dealer I have ever worked with. Merci.Marc J.
The place was closed, but online return went well.Derick G.
Will use them again for sureNancy C.
Gentlemen was great as always.Catherine B.
Very knowledgeable and helpful customer service!Robert W.
I returned on a Sunday and the business is closed which is fine. I disconnected the trailer and all went well until i tried to do an after-hour return via the uhaul website which sucked. After calling uhaul and being transferred to 3 different people i was told basically to figure it out on my own. After sitting in my truck for 30 minutes creating an account and refreshing and restarting the website multiple times I finally got it done and over with. Hopefully i never have to rent a trailer again...zach H.
The Surry franchise was helpful, flexible, responsive. An asset to your brand. The Moving Help provider in Wisconsin was also flexible...James B.
Charged us a 20 $after hours drop-off fee when the website says 24 hour drop off with no mention of a fee. Also charged us a 100 $cleaning fee when we had swept out our truck. I will never use UHaul again.Paulina C.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.Donald P.
Peter was extraordinarily helpfuldana M.
Le client n'a pas laissé de commentaire.Eugene W.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Rick H.
Have used company many times and will continue to do so.Alexandra K.
Le client n'a pas laissé de commentaire.philip D.
Le client n'a pas laissé de commentaire.JAMES D.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.Lynda M.
I have rented at this location twice in the last 24 months. Both times I had to wait an hour or more because "the online software had issues". Regardless of the source of the problem (the computer operator, the software, the connection, whatever) I will not rent from this location again. The price and vehicle was great each time. The repeat of waiting an hour or more on this "second chance with U-Haul" made the experience one that I do not wish to repeat.aaron C.
Le client n'a pas laissé de commentaire.Mike M.
Le client n'a pas laissé de commentaire.MARK A.
Le client n'a pas laissé de commentaire.Stephen R.
You are doing just fine. Thank you!Carolyn V.
Le client n'a pas laissé de commentaire.Robert J.
Le client n'a pas laissé de commentaire.Wim S.
This location is great. U-haul website not so much. This location can assure me that I will have the truck I want when I want it. I wish the U-haul website could also give me such confidence. Moving can be stressful enough as is, without having to worry about where/what kind of truck one might get. Not the first time this uncertainty has happened with U-haul. Will probably try Penske next time to see if they can guarantee a truck/time/location.Iiro H.
Le client n'a pas laissé de commentaire.Andrew C.
Le client n'a pas laissé de commentaire.john H.
Le client n'a pas laissé de commentaire.Scott W.
Le client n'a pas laissé de commentaire.Tyler B.
Le client n'a pas laissé de commentaire.Terry B.
Everyone was very helpful and accommodating.Lois K.
Le client n'a pas laissé de commentaire.Alexandra K.
Nothing. These people are great and the location served a large area. There was just enough milage allowed to make it. If I had to make a side trip for gas or a partial pickup, I would have been over the allowed milage.Hugh N.
It was perfect. I have used U-Haul over the years and it's always been good service and clean trailers.morris L.
Le client n'a pas laissé de commentaire.fred C.
Le client n'a pas laissé de commentaire.marie G.
S.O.Alfred S. | Expérience générale
We had a great experience at the Surry General Store. Good communication, easy to work with, flexible.Katherine T. | Expérience générale
Very helpful customer service!Grace J. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!