Customer Reviews for Tag & Title Boutique
(U-Haul Neighborhood Dealer)

52 évaluations

3273 Brinkley Rd   Temple Hills, MD 20748
(Maryland)

(240) 949-7213

Heures d’ouverture

  • Mon-Fri: 11:30 am–6 pm
  • Sat: 11:30 am–3 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(240) 949-7213

3273 Brinkley Rd
Temple Hills, MD 20748
(Maryland)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 11:30 am–6 pm
  • Sat: 11:30 am–3 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Absolute nightmare. No assistance On-site, servers were down, limited parking availability, and phone support could not help. Is the key drop hidden???

Chad K 
Évaluation :
1

Very poor truck was not happy with my experience at U-Haul

Jamel R 
Évaluation :
4

The cargo van was infested with big black ants crawling everywhere. Needs to be cleaned out badly

Tamara T 
Évaluation :
4

s/o

rashid M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

danni b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James E 
Évaluation :
5

Renting from this location was the greatest and easiest experience I have ever had with Uhaul. Keisha Jones was very professional and made this so easy. I was in and out and had my rental in 10 minutes flat. She was very informative and explained all details about the rental. This whole experience was painless. I will be recommending this location to people I know that need a uhaul. Again this was the best uhaul experience I have ever had.

Jimmie H 
Évaluation :
4

Tire pressure was very low Check tires before renting. Dangerous on larger vehicles

Laura S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chela j 
Évaluation :
3

No Air Condition working Blowing out hot air . Advised staff but was on the road. The passenger mirror did not stay in place. Screw must have been lose. The handle for the drivers window ( round portion ) kept popping off when rolling the window up or down. Not a great experience at all . Driving to Delaware back to Maryland. My first experience on last rental before this was great. I really think I should be given a portion of my $$ back. That truck needs to be taken out of rotation. Merci

CURTIS C 
Évaluation :
5

The customer service was excellent. Keisha was very helpful. Merci encore.

Karen R 
Évaluation :
5

Very polite and helpful. Went above and beyond. "Kudos "

Cecelia B 
Évaluation :
5

Put my pickup location on the app.

MICHEAL B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hugo S 
Évaluation :
5

The customer service was amazing. The ladies even offered air fresheners and water.

Anthony V 
Évaluation :
3

The uhaul that I had looked like someone tried to steal it the steering column and the steering wheel was stuck in the sideway position making it harder for me to drive

KIMBERLEY B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gwendolyn S 
Évaluation :
4

Easy access. Pleasant service. Check-in was easy. Check out was a bit unclear for after hours. It wasn't just dropping the key. I wasn't told to go to link to share location and answer questions and take photo of the truck in the lot. So it took some back and forth in the rain to do it properly. Which was frustrating. Otherwise, I would use this location again. Merci.

Celeste J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAndre B 
Évaluation :
5

s/o

Rashid M 
Évaluation :
3

I originally reserved to pick up a truck at a different location. When I arrived, many trucks were parked there, but when I went to sign in to my reservation on the U-Haul app, it said no equipment had been assigned to my reservation. I had to call customer service and eventually they were able to find a truck for me at another location (Brinkley Rd). This inconvenience cost me time and money to drive to a separate location. Also, when the app was verifying my profile, customer service failed to respond to my in-app messages. Only after waiting on hold for 20 minutes did the verification process finally resolve itself. However, the agent we spoke to on the phone said stopped replying to us during the call, and we were very confused what was going on. Overall we were quite disappointed with our pick up process and how convoluted it ended up being.

Lindsey S 
Évaluation :
4

The truck is the check engine light on and the tires pressure very low, I put air for going to my trip

Jose M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alexis G 
Évaluation :
1

No set hours for business. Look behind driver seat and found a large bottle of urine which is still there.Had problems checking truck in from Saturday through Monday. Got mad and just left it there on Monday. Should not be charged for those extra days

Duane M 
Évaluation :
1

Stop charging cards after service was completed

Mario R 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sidria B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MALAIKA S 
Évaluation :
4

s/o

rashid M 
Évaluation :
1

The check engine light came on. I tried to check th struck back in the same day and it didn't work and I was charged extra.

Taniqueka S 
Évaluation :
5

Keep up the awesome job

Trianesha S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melvin H 
Évaluation :
4

I didn't like the log on returning the truck there is a better way to do that procedure the 1800 # needs to be available at all times it is very slow needs much improvement overall everything went really well the location I went to the customer service was excellent

Eljin W 
Évaluation :
1

Truck was missing extra equipment asked for in reservation. Gas tank was left on a quarter tank, and on return the company tried to charge me a 100 refuel charge.

Damani G 
Évaluation :
5

Good work

Gift H 
Évaluation :
5

The sales representative was very nice and professional

Frederick B 
Évaluation :
5

Vehicle had a smell could have been cleaner. Otherwise good experience

Dorine J 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Harvey C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher M 
Évaluation :
3

Be more upfront about prices. When I reserved truck it said one price but when I got there it was almost 3times the cost I was quoted

Marcus P 
Évaluation :
5

s/o

rashid M 
Évaluation :
5

s/o

byron m 
Évaluation :
2

I was overcharged: I was billed for 88 miles, when the actual mileage was 46 miles +or minus 4 miles. When I tried to correct this fact I was told that's was just what the odometer showed. The trip was from 3063 Brinkley rd ( one block from pickup $ to 4210 Southwinds Pl and back, No deviations .

Floyd P 
Évaluation :
5

Ms. KISHA SERVICE WAS OUTSTANDING... SHE WAS VERY WELCOMING ..

Tarsha H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shereeka C 
Évaluation :
5

Excellent service à la clientèle.

Shalonda S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrienne W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Betsy D 
Évaluation :
5

Why cost my girlfriend twice payment other money back please

John F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SEAN D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron J 
Non les évaluations ont été soumises pour cet établissement.

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