Le client n'a pas laissé de commentaire.Michelle G.
Customer Reviews for TCB Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Kingsville, TX 78363
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 3h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/4/2022 - 7/5/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Please ensure you are checking tire life. I blew a tire after only driving 20 miles. Roadside assistance was amazing and so fast to help with this issue though.Yasmin A.
Thank you for a great experience! Very Accommodating and Professional.Joshua T. | Expérience générale
Le client n'a pas laissé de commentaire.Steven O.
Le client n'a pas laissé de commentaire.Jasmine B.
Le client n'a pas laissé de commentaire.Amy L.
Great customer service fast and friendly. Answered all my questions. Will recommend and use this company again.martha J.
Have a way to upload driver license pictures at the pick up.ross L.
Le client n'a pas laissé de commentaire.Don P.
The people running this U-Haul were rude and disrespectful.Gary P.
A no problem rentalJeffrey H.
Le client n'a pas laissé de commentaire.Ismael R.
Le client n'a pas laissé de commentaire.Richard W.
The staff of this facility were incredibly rude. Demanded I wore a mask When it was an outdoor facility. While they were asking me to wear one there was employees outside with no masks. The environment was uncomfortable to say the leastJames H.
Great help!sarah R.
Le client n'a pas laissé de commentaire.Miguel L.
Le client n'a pas laissé de commentaire.Dahlia R. | Expérience générale
Le client n'a pas laissé de commentaire.Joe G.
The manager was one of the rudest people I have evert met. I simply asked if I could use the restroom since I had just driven a distance to get there and she became angry and irate and said NOâ€¦there is no restroom for customers here!Terrible customer service. In addition no info was given on the actual truckâ€¦where gas tank was, opening rear door, and safety measures. Overall bad experience.HORACIO V.
Le client n'a pas laissé de commentaire.DONALD C.
Le client n'a pas laissé de commentaire.MADISON H.
the cabin are dirty by mud as a received and let at the same. I feel not comfortable with the charge of 25 usd for cleaningErnesto M.
I had to wear a stupid mask even though I was out side. What the heck. That's crazyTom T.
Le client n'a pas laissé de commentaire.Alvaro A.
Awesome renterâ€¦.LONNY W.
Le client n'a pas laissé de commentaire.Cresencio P.
Le client n'a pas laissé de commentaire.DAVID B.
The lady at this location takes her job way too seriously. To the extent that she tells you that the gas tank is the place where you put the gas. And I had to give her more emergency contacts to rent the truck than I had to provide my doctor before surgery. It was tedious and demeaning and really unnecessary. But it's a very convenient location so take the good with the bad.Cayce L.
Le client n'a pas laissé de commentaire.THELMA H.
Le client n'a pas laissé de commentaire.Howard H.
I've been given the run around from Uhaul Customer service to the location of where I rented the Uhaul regarding a refund for the "Dollie" I was charged for. I was told to call CS and they would make a note for the refund. The location only gave me a refund for 1 day, not two. Poor customer service. I have to be on hold for hours just to get a $7 refund.Rose Ann C.
The lady at the front Vicky was racist and rude. I will never use this company again.casandra G.
Very great experience!!Felipe L.
keep up the great friendly customer service!!Christopher M.
Le client n'a pas laissé de commentaire.Manfredo M.
Nina was very helpful and took care of our rental needs.Ana G.
Le client n'a pas laissé de commentaire.Roxane V.
The customer service was very poor upon pick, the older Hispanic women was very rude. However, Nina was excellent and very helpful the next day upon drop off.ALBERT G.
Le client n'a pas laissé de commentaire.MELINDA D.
Great job. Friendly, helpful staff. Quick check-in/check-out process. Merci!LEWIS J.
Le client n'a pas laissé de commentaire.John B.
I appreciate it that they gave me the extra time to pick up my trailer.JOSE G.
Le client n'a pas laissé de commentaire.AUDRA M.
Didn't look at reservation and rewrote it costing me more than double. Also, took forever to get equipment as they couldn't figure out that I was renting a trailer, not a truck and not a truck and trailer.Shelly S.
Le client n'a pas laissé de commentaire.DASLEE B.
Overall I had a peachy experience. Will surely recommend.FEMI A.
Le client n'a pas laissé de commentaire.Schyler A.
Le client n'a pas laissé de commentaire.MARY R.
Le client n'a pas laissé de commentaire.PATRICK F.
Le client n'a pas laissé de commentaire.NOEMI S. | Expérience générale
Le client n'a pas laissé de commentaire.Vicki G.
Le client n'a pas laissé de commentaire.CORINA S.
Le client n'a pas laissé de commentaire.James M.
Staff was very friendly and professional.JOSEPH JOHN R.
Had to wait 3 and a half hours for a tire replacement after i paid. Truck was not inspected until i got there. Got pulled over by the police, license plate light was outERNEST Y.
Both right side tires wouldn't of been to pass an inspection. Had a blow out that left me stranded for 2 hours. The tire that blew was highly deformed and should of been changed a long time ago.JAMES ROSS E.
Le client n'a pas laissé de commentaire.JOHN W.
The whole process of securing a rental truck was easy and the staff was very friendly and professional. I would recommend this establishment anytime.Raquel G.
Le client n'a pas laissé de commentaire.Randy S.
Le client n'a pas laissé de commentaire.SHERRY C.
Merci.Rosalinda C. | Expérience générale
Le client n'a pas laissé de commentaire.SALVADOR F.
Le client n'a pas laissé de commentaire.CYNTHIA F.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.Terria F.
Le client n'a pas laissé de commentaire.ELLIS C.
Very unorganized. Cancelled my reservation without notifying me. When they rescheduled it, it was done incorrectly. Also, had to change my pick-up time because the truck was scheduled for drop off from another customer at my scheduled pick up time.BRIANA V.
Excellent service à la clientèle. The service was fast and very welcoming.Melissa L.
Le client n'a pas laissé de commentaire.Victor S.
Le client n'a pas laissé de commentaire.RICHARD W.
Le client n'a pas laissé de commentaire.Victor S.
My 1st time renting a uhual. The hole process was unbelievably easy and smooth from start to finish.Maggie V.
Le client n'a pas laissé de commentaire.RICARDO L.
Le client n'a pas laissé de commentaire.LAURA Q.
Le client n'a pas laissé de commentaire.Mohammad Tawhidu N.
Very warm and professional.JOHN D.
Le client n'a pas laissé de commentaire.Stella G.
Le client n'a pas laissé de commentaire.Stephen C.
Great and friendly service!!!LEE S.
Le client n'a pas laissé de commentaire.Ashley G.
Le client n'a pas laissé de commentaire.KAITLYN BROOKE L.
Le client n'a pas laissé de commentaire.ORLANDO G.
Will continue coming here very friendly and helpful staffTerri H.
Le client n'a pas laissé de commentaire.John F.
The attitude and willingness to help from the staff at this location is the Best I have ever experienced at ANY U Haul rental office. 5-STARS!!!! How refreshing to deal with a business that gives CUSTOMER SERVICE!!!!!!OSCAR F.
Very friendly and was a very easy transaction everything went well I will be using this location in the future Thanks to the friendly and helpful staffTerri H.
Le client n'a pas laissé de commentaire.Maria B.
Their service is top notch! Fast and friendly service! Would definitely recommend!MANUEL N.
Staff was friendly and well informed -answered all our questions & more.Ruben G. | Expérience générale
I has issues with the online reservation system and had to repeat and reenter data; thot I entered data accurately according to my truck manual and was challenged even tho from data plates. But, got what I needed at good price just took me many trys maybe because I have older system and NO smart phone.JAN S.
Le client n'a pas laissé de commentaire.MARGARET G.
Over chargedJIMMY J.
Le client n'a pas laissé de commentaire.Gabriel R.
I was there quite often to attend to storage needs!! It was always well maintained and staff was the BEST. I will recommend TCB to anyone I know that needs a dependable, secure, honest need for storage.NANCY E. | Expérience générale
Le client n'a pas laissé de commentaire.VALDEMAR S.
Le client n'a pas laissé de commentaire.Valdemar S.
Service rapide et convivial. Helped me without a hesitation to get me going.Maria C.
This is my second rental this month no problems with the facility but major issues with Uhaul website took an hour to complete the rental and both times unable to complete self return even with help from uhaul trying to do a live return. Both times unsuccessful and opted to pay the penalty fee. Big waste of time. Another thing what is the point of taking all the time using the online process just to get asked an other thirty minutes of questions when you pick up the truck?Gustavo G.
Le client n'a pas laissé de commentaire.Brenda S.
I rented the uhaul and returned it, but left a bag of electronic chargers in the vehicle. When I noticed them missing, the uhaul location was closed, but I called back the next day, and was told the vehicle had been rented and not returned to this location, and anything in the vehicle would have been held if it was in view. The item had been placed in the dash, directly below the cupholders, in a black mesh bag, so it was not hidden. I understand that I missed it when I returned the vehicle, but I do not think that the uhaul vehicle was checked completely before being rented out to the next person, or they would have come across the bag. I was given the number to the Ingleside location where the truck was returned by the customer. I did call and was told that they located the bag, but asked the renter if it belonged to him, and the renter took it. They did not offer to call the renter of the vehicle and ask that they return the bag and contents, being that it was not theirs, and at the same time I did not ask for that information due to privacy and safety purposes. Please have a more thorough check of the vehicles. While I understand that it is the customer responsibility for their items, a thorough check of the truck before renting would have yielded the items as well.CYNTHIA V.
Le client n'a pas laissé de commentaire.Jaime B.
Le client n'a pas laissé de commentaire.Jaime B.
We rented a 26' truck and when we went to pick it up it had a blown tire and we were asked to call U-haul and wait for another truck to arrive. We had no time to waste since we were traveling from Kingsville to San Antonio. We were given another truck and it sounded horrible. We were worried it would break down on us.ENRIQUE G.
Le client n'a pas laissé de commentaire.Jose R.
Le client n'a pas laissé de commentaire.Andres H.
Helpful & courteous attendants . Very clean storage unit . Immaculate 20 long U-haul truck we picked up from Jackson services in Bay City . Very good experience with U-haul .PEGGY A. | Réservation
The only qualification I would like to make is I wish they were open before 8AM.JERI M. | Expérience générale
Professional, accommodating to our facility needsUSER FRIENDLY P. | Expérience générale
Excellent service à la clientèle. Good secure storage. Very satisfied overall.JUAN G. | Expérience générale
The staff was more than willing to show me the units. Very helpful.Privacy R. | Premières impressions
tcb self storage was very run down, they also did not honor the uhaul promo of 1 free month. they told me it was because they were privately owned. i did not rent this unitPrivacy R. | Premières impressions
Staff was very friendlt and helpfulPrivacy R. | Premières impressions
Very helpful and courteous servicePrivacy R. | Premières impressions
Good peoplePrivacy R. | Premières impressions
Very helpful over the phone.Privacy R. | Premières impressions
Some systems/documentation may need work, but courtesy/attn shown by office staff was beyond the norm -- I was treated as an individual. Move-in seamless I expect a positive experience overall.Privacy R. | Premières impressions
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