Customer Reviews for Terry's Conoco
(U-Haul Neighborhood Dealer)
Pour nous contacter
Searcy, AR 72143
Services dans cet établissement :
- Mon–FriDe 7 h 30 am à 5 pm
- SamediDe 8 h am à 12 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
These people are top knotch with their services. They make you feel right at home very professional. This is the only plc to go for to rent a u-haul . Very courtesypamela S.
Le client n'a pas laissé de commentaire.Travis D.
Le client n'a pas laissé de commentaire.Chuck F.
Super helpful.Jo-David K.
Customer service was excellent!Douglas O.
Le client n'a pas laissé de commentaire.felicia Y.
Le client n'a pas laissé de commentaire.William F.
Charged for a service I specifically asked not to be put on order didn't receive my contract , truck had chexk engine light on and was so loud because someone stole the muffler or catalytic converter not happy at allJOHN S.
Le client n'a pas laissé de commentaire.Larry C.
Le client n'a pas laissé de commentaire.martha M.
Le client n'a pas laissé de commentaire.DANNY T.
Le client n'a pas laissé de commentaire.bradley C.
Le client n'a pas laissé de commentaire.DERRICK B.
Le client n'a pas laissé de commentaire.Edward O.
They were very friendly and courteous and worked with me on my rental. Very satisfied with my experience.John C.
Le client n'a pas laissé de commentaire.Michael C.
Great serviceJacqueline H.
The truck had 1 green trash bag full and loose clothes hangers. Then when our credit card got chaged it was 3 times more than expected. It took some doing but Melvin Brown was able to resolve the issue. Write your mileage down and pat attention to your final bill is what I've learned. I'm sure this wasn't done intentionally but it was nerve wrecking.Audrey H.
The drop off location is well maintained. Easily accessible and plenty of room to get in or out with a trailer.Joshua S.
Le client n'a pas laissé de commentaire.Michael D.
I'll have to get back to you. I can't think of anything .Great service!andy L.
Nothing neededGregory G.
Le client n'a pas laissé de commentaire.landan K.
Le client n'a pas laissé de commentaire.Cynthia R.
From the email I received I was supposed to pick up on Beebe Capps in Searcy,Arkansas 72143, but when I got there they proceeded to tell me that I had to go to another location to get a truck even though they had the same size there but someone else was coming to get that one. Well I'm sorry they should've been made to go to the other location since they weren't on time. I think it was BS that I didn't get an email or call letting me know this info and inconveniencing me but you all still charged me the full price and made me go elsewhere to pick up when they had one on the lot.Maurice F.
Very friendly and convenient. Had everything ready to go and hooked up the trailer for me.Lee P.
The people at the this location where the best, period. The vehicle on the other hand had over 140 000 and it was fought ride.Benny B.
Le client n'a pas laissé de commentaire.CARL B.
Quick checkout with out any problems. The online check in made it better. Had the trailer hooked up and on the way in less than 15 minutes.Lee P.
Le client n'a pas laissé de commentaire.matthew E.
I rented a tow dolly to Hope AR. one way they canceled it and rented it local.. They charged me 327,08 for what was supposed to be 138 They called and chewed me out said I rented it local..This is the worst dealer I have ever dealt with..Danny H.
Mr Terry is a wonderful man to work with, he made everything very simple for us.Cindy D.
Le client n'a pas laissé de commentaire.RANDY H.
Le client n'a pas laissé de commentaire.Jonathan O.
Very convenient drop off and easy to finish the transactionKaren S.
Very nice owners, I had to keep the trailer for longer than expected and they were very understanding and helpful. Highly recommend Terry's Conoco.Kimberly J.
Le client n'a pas laissé de commentaire.horace F.
Le client n'a pas laissé de commentaire.Susan B.
Le client n'a pas laissé de commentaire.Brittany B.
Nice to work withNOEL G.
Le client n'a pas laissé de commentaire.Denny K.
Terry's is the best. They always take good care of me. I highly recommend.Liz H.
Le client n'a pas laissé de commentaire.Amy C.
Over chargedTimothy C.
Le client n'a pas laissé de commentaire.WILLIE W.
The lady at Terry's Conoco was so helpful. U Storage in Searcy wasn't going to have our truck until 6 hours after the reservation that I made with them. The lady at Conoco saved the day and helped us out. Very kind, helpful, and the world need more of her.Tara P.
Julie was very helpful and very friendlyLarry J.
Le client n'a pas laissé de commentaire.erek B.
Terry was very efficient in getting us checked out and on our way!!!Nancy T.
Le client n'a pas laissé de commentaire.Gary P.
Terry was the Uhaul representative that was my host. He showed to be very professional, very courteous to me as a customer. My unit was A+ condition and very clean. The easy rental was quick and priced accordingly. I checked out other uhaul locations in the area but this location was the best. I would recommend the location to anyone looking for a friendly service. Very easy to access and drop off at. A thank you would be in order. It met my needs and I will use this location when needed again. -DouglasDouglas K.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.ALLEN T.
Extremely helpful. I ordered a smaller trailer online and when I arrived and seen it, I knew it would not do the job. The girl did not hesitate to call U-Haul to get the next larger size. Amazing how customer service can change from one location to another. Maybe they may be willing to retrain the girl at the location I dropped the trailer off at in customer service skills.Deborah M.
I would skip the big places every time to do business with Terry. No one is as quick getting you hooked up and on the road.William G.
Make sure the equipment is clean. Make sure your website works for 24 hour check in. We were not able to dispute anything when we checked in so we had to accept a dirty damaged truck or be stuck without one at 230am after driving driving for 12 hours with another 2 hours to go.Brandy W.
Very friendly service and helpful because I needed to pick up the trailer one day earlier than scheduled.Joyce T.
Le client n'a pas laissé de commentaire.tabitha H.
Le client n'a pas laissé de commentaire.BRADLEY B.
Le client n'a pas laissé de commentaire.Daniel W.
I was not told the procedure for returning the truck (other than drop box location) so did not check the mileage. I'm just hoping that I got the mileage about right. The cab and storage area were both very dirty. I swept the storage area, however did not notice the food under and between the seats until I was dropping it off.Kevin M.
Staff was friendly but needs more up to date equipment.Ike N.
Le client n'a pas laissé de commentaire.Craig R.
The people at this uhaul are great. Very friendly and helpful. Would not consider using another store. I have recommended this store to family and friends.james W.
Le client n'a pas laissé de commentaire.THOMAS S.
Friendly staff...a few computer issues that slowed the process a bit.John M.
Ready to go at time requested.JOHN S.
Le client n'a pas laissé de commentaire.Ronald B.
Service was excellent and the associate there was very helpful.Rusty S.
Terry, was extremely helpful and friendly.Audrey W.
Le client n'a pas laissé de commentaire.Gerry F.
Great service and reliable, clean, and affordable equipment....thanks!william F.
The lady who helped us with the paperwork was great. She was knowledgable and worked to make the rental as smooth as possible. However, the cab of the truck was absolutely filthy and had not. been cleaned. I have never rented a truck from Uhaul before, but I can't imagine that this is what you would want your customers to experience.Amanda B.
Le client n'a pas laissé de commentaire.James R.
The pick up location was easy to find and to get and out of. It was not the one I had tried to schedule my initial pick up. Instead I got a call the afternoon before saying the truck I had reserved was not available at my desired location. The uhaul system had problems with getting me dispatched, so I wasI at the location much longer than necessary. When we did finally get the okay to roll, about a mile down the road, the engine light started blinking. Turned around and was able to get a replacement truck. I was a bit behind schedule, so it didn't notice the truck was at 1/2 a tank and the right windshield wiper needed replaced. Other than these mentioned hiccups, everything went fine. Both the locale lady and the customer support were very professional and helpful. May need to look into your dispatch system to avoid future dispatch delays and you might also consider providing more of a heads up if vehicles are not available, rather than a call the day before I was lucky enough to catch between flights.russell W.
Great place to rent a uhaulWilliam E.
Le client n'a pas laissé de commentaire.Danielle M.
Le client n'a pas laissé de commentaire.Christopher E.
Great place to get a uhaul.William E.
I have used this location twice & they make you feel like a friend instead of just a customer. They explain things to you & are willing to help you get the best deal for what you need. Highly recommend them.MIKAEL S.
Le client n'a pas laissé de commentaire.GERALD G.
Le client n'a pas laissé de commentaire.George S.
The service man latched my car on incorrectly at my pickup location When I got to my destination to drop the uhaul truck off They informed me that my car that was being pulled was just sitting on top on the tow away without being properly secured/chained/ latched onAKEIVIA H.
The lady who was in charge was very helpful and she was very up to date on everything. Just keep up the good work. ThanksGLYNN P.
Le client n'a pas laissé de commentaire.QUENTIN L.
Le client n'a pas laissé de commentaire.GARY W.
Terry Edwards always is willing to help.danny W.
Nothing at all.STEPHANIE B.
Terry went out of his way to meet me after hours and he was very accommodating I will absolutely do business with him againscott H.
Le client n'a pas laissé de commentaire.mitch L.
Great service, Quick and easy!brandon F.
Excellent service, great peopleMICHAEL M.
Very helpful serviceLINDA A.
good serviceabram R.
It was not explained to me that I had to go online I brought the truck back on time and was still charged with another day's rental when I was going through my emails after I got home I found an email from U-Haul and just happened to click on it so therefore I called and explained what happened but was still charged with another dayPATRICIA H.
I have no complaints.ELIZABETH M.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.NICHOLAS C.