Le client n'a pas laissé de commentaire.Harvey E.
Customer Reviews for The Gas Barn
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Owen Sound, ON N4K5N5
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 7h30 am à 5h30 pm
- Sam : 8h am à 4h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great pick up location and there is a store on site with everything Dutch plus good work boots.Martin E.
Nothing at allPaul S.
Verify that everything is working properly, mainly breaks. This is not the first truck that I rented from U-haul with breaks not very good...it should be noted that this applies to all dealers.Daniel C.
Le client n'a pas laissé de commentaire.liz M.
Couldn't get the selfie to upload, so couldn't use the app to pickup, but they're very helpful inside the store. Truck kept having "service stabilitrack" warning pop up.Marcus B.
All good @ the Gas Barn. Really appreciate him hooking up the trailer for me. Great friendly small town service.Dawn G.
Le client n'a pas laissé de commentaire.carolyn B.
Pick ups in the middle of nowhere are difficult because the wifi is SUPER slow. Also make sure the lock boxes work as Owen sound was not my first pick up location, I had to drive 45 minutes each way out of my way to get my truck.Craig M.
Le client n'a pas laissé de commentaire.Georges D.
It was a good experience and the price was very good. I'd recommend this location to family and friends.mark R.
Le client n'a pas laissé de commentaire.GEORGE D.
Le client n'a pas laissé de commentaire.Gerald P.
Le client n'a pas laissé de commentaire.Brent H.
The problem was not caused by the uhaul dealers. I called to see if the trailer was there for pickup and advised that the people who rented it had not yet returned it. They returned the trailer 1 1/2 hours after their scheduled return time to the dealer location. She called the several times to tried to solve the problem.JOYCE T.
I just really wish that I was told it was 15$ a day for insurance. As I could barely afford the rental to start. So the 50$ plus tax extra charge was a large hit for me. Otherwise, everything else was great. They were accommodating and easy to do business with.LEAHN L.
The truck I ordered was not available. Not the fault of the location.. uhaul customer service rep was rude and offered little in way if solutions. Worst service ever!!!!;Steven M.
While I have no issue with this location, my entire initial reservation was screwed up and it ended up costing me 3 times the cost of the trailer rental I initially rented. Very unhappy overall.Mike M.
Le client n'a pas laissé de commentaire.Brad W.
The Gas Barn is ALWAYS immaculate and the owner and staff are wonderful!Vanessa M.
This unit is badly in need of a service. The oil is like tar it is so black and the transmission was slipping. It could use service too It was clean and the people were wonderful. The unit itself needs servicing.DAWNMICHELLE N.
I have to itemize my u haul bill yet but it seemed quite high simply based on the total.29,95 a day, I drove 17,4 miles, total was 83.?? So I guess there must have been a shit load of taxes added.RUTHA G.
This is a wonderful drop off location. The owner was extremely helpful and very friendly. Their store has a great selection of Dutch and other European foods.ROBERT B.
Your booking system is terrible!WENDELL M.
Back door of truck was very hard to open and rusty, other than that it was greatRICHARDJOHN R.
Le client n'a pas laissé de commentaire.THOMAS G.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.THOMAS K.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.MELISSA M.
Le client n'a pas laissé de commentaire.SUELLENE H.
Le client n'a pas laissé de commentaire.STEPHENC S.
Le client n'a pas laissé de commentaire.Bruce D.
I think paying $100 just to use it for a few hours it ridiculous, the truck was clean and filled back up with gas and was only used for roughly 5 hours and I only got a $4,85 refund.TONI E.
Le client n'a pas laissé de commentaire.Joseph N.
Always a pleasure to go to our local u haul location at the gas barn Owen sound. Friendly and helpful every time!LADISLAV D.
The owner bailed us out of having a van rental canceled at the last minute. The trailer was clean, easy to use and in good mechanical condition. Satisfied CustomerPETER D.
Le client n'a pas laissé de commentaire.PAULA M.
The mobile reception was not great, so a little hard to complete the steps to pick up the u-haul. Otherwise it was fine.Alyse W.
Le client n'a pas laissé de commentaire.JEFFREYR B.
Le client n'a pas laissé de commentaire.Daniel L.
Le client n'a pas laissé de commentaire.russ J.
Great location.PATRICKJ B.
Le client n'a pas laissé de commentaire.JOHNR M.
I believe you are asking the wrong questions. Our interactions with the locations was average to above average. Our overall experience with U-Haul was a complete frustration. We booked a 20' truck to move 16' pieces of timber. Ten minutes before our scheduled pick up time we were called to say the truck was rented out. The same thing happened a week before with our son's move. We will definitely be looking for other companies to use for any future rentals. Dealing with U-Haul is a complete frustration since you can't depend on the booking.RICHARDA L.
All good they were very friendly and accommodated me with the trailer dropped off in portelgin and they are excellent also ThanksJOHNS P.
Both employees did not wear masks at all - my girlfriend asked the gentleman to pull his mask up (it was hanging on his chin) and he ignored her. We are contacting public health about this location. I would recommend revoking their Uhaul partnership - it makes the cleanliness of Uhaul look poor.EMMAMAE H.
Le client n'a pas laissé de commentaire.Christine A.
Great andBARBARAB G.
Le client n'a pas laissé de commentaire.JOHNM W.
Le client n'a pas laissé de commentaire.GD V.
Worst experience I have ever had dealing with uhaulKim E.
Le client n'a pas laissé de commentaire.DANIEL H.
No Trailer lights were operational when I went to leave my parents place. I had to replace a broken butt splice. I thought the charge for a one way trip was too expensive.Robert M.
Le client n'a pas laissé de commentaire.Jim T.
Le client n'a pas laissé de commentaire.larry S.
Nothing to improve. Easy to find, gas station on site. Pleasant staff. Receipt was accurate, no surprises and emailed immediatelyWILLIAMG K.
Worked real well for me although the price was a little highWayne C.
Le client n'a pas laissé de commentaire.Donna B.
Le client n'a pas laissé de commentaire.Joyce T.
Le client n'a pas laissé de commentaire.Louis K.
That place was fine . The problem was you didnt have a truck at the location you told me and left me with nothing. The place where I ask for the truck had the exact truck I wanted and is still sitting there today so I dont think your service is working for youConnie D.
Le client n'a pas laissé de commentaire.wayne B.
Booked trailer online to pick up in Collingwood Ontario, after receiving confirmation, I contacted collingwood location a couple days later only to find out they didn't have the trailer, I was redirected to this location in Owen sound which is an hour from collingwood. I had no choice but to drive to this location to pick up trailer, bullshit.Robert G.
Keep up the good work. Your operators in Owen Sound are fantastic. Their customer service is real, courteous and above average, by far.Nick S.
My address in owen sound is 1 kilometer from 1960 20th St E Owen Sound, ON N4K1Z4 Instead I had to drive around the city an extra 15 min to 177569 Grey Rd 18 Owen Sound, ON. To make matters worse the website was not capable of getting my location so I could not complete the online stuff. Which after moving all day and unloading was just enough of a pain in the ass to make me seriously consider never using your service again. If you want people to use the website you need to have accessible wifi at the locations. Data doesn't always work in rural areas or if weather is bad. Overall experience 4/10.Peter M.
Le client n'a pas laissé de commentaire.Mike M.
Le client n'a pas laissé de commentaire.ryan M.
Excellent service.l Customer focused.John N.
Le client n'a pas laissé de commentaire.William C.
It was a quick and easy transaction and we would use their service again.Janice S.
if you are a repeat custopmer using online registration and pre-check-in, can the actual pick-up process be stream-lined further?paul K.
Very good service. The person I dealt with is very polite and helpful....Venkata T.
Le client n'a pas laissé de commentaire.Bruce D.
Le client n'a pas laissé de commentaire.paul K.
Nothing. Service was great.Robin D.
the gas barn made this easyGary L.
Le client n'a pas laissé de commentaire.Jane D.
Top up tank before returning it to agreed level and then was charged $18,45 extra. Won't never rent from you again! Don't like being rip off!Patrick B.
Le client n'a pas laissé de commentaire.Lewis C.
Le client n'a pas laissé de commentaire.Ron D.
Le client n'a pas laissé de commentaire.Douglas K.
Extremely helpful staff. Great experienceMichael M.
The taillights on the trailer I rented did not work. However, the brake lights and signal lights were fine, so I was still able to use it during daylight hours.Dale P.
They were very friendly and helpful in letting me know where they wanted the equipment left and answering my questionsJim L.
Le client n'a pas laissé de commentaire.Igor A.
Le client n'a pas laissé de commentaire.Justin C.
I can't think of any need for improvement . Service and location was great !!Eldon M.
Perfect service Friendly and kind Very clean Really helpful Recommendarend S.
Great servicemargret K.
Le client n'a pas laissé de commentaire.clarke E.
Le client n'a pas laissé de commentaire.Andrew M.
Excellent customer service and very knowledgeable about their products and servicesverne P.
Long distance mileage price seemed a bit high per kmjd J.
Le client n'a pas laissé de commentaire.Jim R.
I did not choose this location. Preferred location is very misleading. You need to tell customers that they won't get their preferred location on busy weekends.Andrea P.
Le client n'a pas laissé de commentaire.bryan P.
Le client n'a pas laissé de commentaire.KIMBERLY A.
Le client n'a pas laissé de commentaire.Nichol C.
nice people great location really helpful thank youarend S.