Very helpful and drop off was quick
THOMAS O
Customer Reviews for The Lil Red Shed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The attendant was very knowledgable, accommodating, courteous, and even hooked the trailer up for me. Great location right off the highway!!!
Renee ZI was supposed to have the equipment from 9 am to 5 pm when I arrived at 10 minutes to 9 the gate was locked. When the employee got there at almost 10 after I was informed that the unit had to be returned no later than 3 pm or I was going to receive extra charges needless to say I was not a happy customer
Mark BConvenient to my house,
Benjamin YStop putting a hold on money not owed.
Maggie MThe floor of the inside of the truck was dirty but I had already cleaned it when online verification asked for a picture. Also had reserved the smaller truck but due to truck issue ended up with bigger truck at same upfront cost but had to pay more in gas due to bigger truck.
Sheri TNothing… went smoothly
Robert SThis was our second time renting a trailer from Stana at the Lil Red Shed. She is wonderful to work with and the trailer worked perfectly for our hauling needs.
Linda TApp would not work. Every time I had to contact support, the process restarted after going back to the main screen. Then chat said to go online to check in after multiple app issues. It took over an hour to pick up the truck in the rain. After the check in process it took several minutes waiting for the approval. When I finally did get the lock box code I had to walk in waist deep wet weeds along the ditch of a State Highway to get to the lock box. The inside of the windshield had a smeared oily substance on it and there was an empty bag of Cheetos in the cab. Save yourself aggravation and pick up a Uhaul at a professionally staffed location. This location has no onsite staffing and the number listed on a sign went to voicemail.
Gary P:)
Stana NDonna was exceptional in her customer service and flexibility. 10 ⭐
Char MSarah was easy to work with.
Amy JLicense plate sticker was expired on the trailer. Says 2018
Roberta HMaintenance improvement with tires.
Randy VHave the rental person be on time for pickup
Bob TVery professional and helped us through the process!
Pamela CVery nice and helpful staff.
Rhonda EFix your wack ass system bitches!
mathew m