Customer Reviews for The Mac Agency
(U-Haul Neighborhood Dealer)

Évaluation :

5

Rien

Évaluation :

3

The truck battery was dead when we got there. We had to wait an hour for roadside assistance. Inside the xab smelled like cigarettes. There is a horrible shake with that truck once u get to 25 mph and it shook so bad it knocked stuff over and broke my flat-screen tv. The check engine light was on and the engine kept missing. The roadside assistance guy ran a check on the truck and he said the o2 sensors were bad. I asked for another truck and they told me no that was all I could get. Worst experience ever especially paying over 200$. I can't believe how uhaul is putting trucks on the road like that. Huge hazard!

Évaluation :

2

OK as a dropoff location, but it's literally a Mom & Son operation, so when the son is gone, you're probably on your own for hookup.

Évaluation :

4

The Mac agency was great. However, uhaul did a horrible job with logistics. My contract had to drop off location as istorage. I then received an email from my storage stating that I dropped my unit off in the wrong location. He told me it was supposed to go to the Mac agency. I brought it down to the Mike agency and currently there is a late fee pending on my debit card for $28,42 and I dropped the unit off where my contract stated. I trust that the Mac agency is going to fix this.

Évaluation :

4

Extremely friendly and helpful staff, and extended hours made pickup easier.