Incredible service by the employees at this drop off. The minute I arrived I instantly was met by three employees who took charge made me feel so welcome. They were friendly and so professional and I would recommend this place for an amazing experience when they need a uhaul. Excellent serviceKENNETH T.
Customer Reviews for The Moving Store
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Santa Fe, NM 87505
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : 7h am à 11h am
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Amazing customer service. Thank you Anthony!gary M.
No need for improvements. Staff and service was first class.Edward M.
Le client n'a pas laissé de commentaire.Cameron S.
Le client n'a pas laissé de commentaire.Wendy W.
Le client n'a pas laissé de commentaire.David P.
Improve drop off after hours check in. App's not useful when location blockers are on. Some are a little more complex than suggested troubleshooting. Also online booking asks for uploads of photo ID. Pretty sure the id was uploaded. Had ID re photographed at store which took extra time.Keely J.
Le client n'a pas laissé de commentaire.GARY L.
Le client n'a pas laissé de commentaire.Genoveva F.
Perfect experience. Thank you.Dennis C.
Le client n'a pas laissé de commentaire.Gilbert G.
ALWAYS EXCELLENT.Robert B.
Excellent service à la clientèleMaria H.
Le client n'a pas laissé de commentaire.Nicholas F.
This was the worst experience I have had largely because of U-Haul. I will not reccomends.Alex R.
The staff was very friendly. The MoAnnette M.
Nothing. Excellent customer service all around.Kevin R.
Le client n'a pas laissé de commentaire.Larry R.
Continue being as helpful as your were.Ricardo A.
Le client n'a pas laissé de commentaire.Pierre W.
Best Uhaul location. The gentleman there are wonderful!Augusta C.
The attending staff was helping multiple customers but still managed to meet everybody's needs.Stacey R.
Always easy and quick to work with these guys!Rhonda H.
Le client n'a pas laissé de commentaire.Sierra J.
Le client n'a pas laissé de commentaire.Kim B.
When you pulled up they came out to meet you. Drop off literally took less then 5 mins. They were great.Bruce K.
very good service.David R.
Favor person-to-person service over expecting a customer to prefer blurry pictures on an app to assess the condition of the truck before driving it off the lot.Jennine F.
Le client n'a pas laissé de commentaire.Lee C.
Kyle was a big help: knowledgeable and congenitalWilliam G.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Wilfred M.
We dropped off the trailer after hours but the process was easy.MARCELLA A A.
I can't thinkk of a thing that could have been betterKirk K.
The staff was courteous & wasted no time in having the paperwork & the trailer ready to go. The trailer was a little older but appeared to be well maintained. If I need for another rental, I plan on using this U-Haul location.Eugene B.
This is an excellent operation. My only suggestion is opening at 7:30 vrs 8:00.Stuart K.
Great customer service! The gentleman running the shop was wonderful: efficient, friendly, and on his game in every way. Will definitely return for our rental needs.Douglas W.
Le client n'a pas laissé de commentaire.Jason R.
Always a pleasurePatrick B.
Apple Maps would not locate this when i typed in â€œUhaulâ€. The address given in text sent me to the wrong spot which was a empty dead lot and building 50 yards away from the actual Uhaul drop off. So i went to the nearest uhaul from there and they knew where i was headed. Took me an extra 45minutes to figure out. Very frustrating Other than that i am satisfied.Ryan B.
Remove the business on gateway east in El Paso.Yolanda O.
Le client n'a pas laissé de commentaire.Stephen M.
Le client n'a pas laissé de commentaire.Anne L.
Changed pickup at last minute â€¦ caused unnecessary stressHarry C.
Le client n'a pas laissé de commentaire.Mark H.
The Owner/Mgr told me there would be no mileage charge but but charged me over 100 $when I returned it. I would not have rented it from him if I would have known that. It cost me the 100 $plus double in gas.Christopher M.
Le client n'a pas laissé de commentaire.Robert B.
The only issue I have is that I was double billed for my rental. My actual mileage was less than anticipated so upon check in I was charged a lesser amount without crediting my initial paymentBarry K.
Service amicalCharles T.
Le client n'a pas laissé de commentaire.Tracy K.
Le client n'a pas laissé de commentaire.Melodie N.
We received excellent and quick service. The agent helping us went out of his way to make sure our rental experience was seamless. Merci.Christopher N.
Great customer service, I accidentally left my phone in the truck and they got it and saved it immediately for . Thanks guys.Deborah R.
Le client n'a pas laissé de commentaire.Helen B.
Le client n'a pas laissé de commentaire.ian M.
Signage needs to improve. I placed keys in the PepBoys drop box because I had no idea the UHaul store was next door to the parking lot.Kirk B.
Nice, easy experienceEdward H.
Le client n'a pas laissé de commentaire.Shane C.
Return app caused many problems. I was unable to complete the self-service return process. First return location parking area too full and could not return there. Customer service personnel Diana and Anthony were SUPER! Help guide me through the return process and noted the account.BRIAN S.
Le client n'a pas laissé de commentaire.Robert P.
Outstanding service, very friendlyAndrew K.
Always quick friendly service. THE ONLY location I will rent from in Santa Fe!!Michelle H.
Staff was very friendly and helpful, brightened up the ho-hum task I needed the truck for.Stephen P.
The staff here is exceptionally friendly and helpful. What a great group of employees! We were very grateful to have done business at this store. Incredible. We recommend everyone in Santa Fe, NM use this store for their moving needs..Karen V.
Kyle is great! Always courteous, helpful, informative and very accommodating.Michael M.
The owner of this U-Haul franchise (in Santa Fe, NM) was rude, unprofessional and talked down to two me that were old enough to be his father. Hid demeanor came across short of being discriminatory. The owner of the U-Haul franchise in Las Vegas, NM was who we called to schedule this rental. He was professional, helpful and showed a great deal of positive customer service skills unlike the place in Santa Fe.Raymondo S.
Le client n'a pas laissé de commentaire.Catherine N.
Nice People.... Great service!George L.
Great service!George L.
Always a good experience renting from this location. The staff at this location are efficient and provide great customer serviceSteven P.
Le client n'a pas laissé de commentaire.Joseph G.
Everything was great thanksDustie M.
Le client n'a pas laissé de commentaire.Ryone B.
Fortement recommandé!Mary P.
For the past few years I have been renting vans and trucks from 3 different Santa Fe UHaul locations. They have all been courteous and clean but the Camino Carlos Rey UHaul is exceptionally helpful and asks me for my repeat business. Works for me! Thank you.Adrianna O.
This was easy in and out - friendly and quickJanine L.
Le client n'a pas laissé de commentaire.Reuben F.
Fast. Good price.Jeff W.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.DONNA D.
Guys were awesome!!!!Cynthia K.
Le client n'a pas laissé de commentaire.Zane M.
Most reliable and best customer service for UHaul in Santa Fe. Have used this location several times over the years. Always recommend and will continue to do soKristen L.
Le client n'a pas laissé de commentaire.Maria H.
Le client n'a pas laissé de commentaire.Paul M.
Le client n'a pas laissé de commentaire.William M.
Le client n'a pas laissé de commentaire.Steven Z.
I was surprised to learn even though the truck was reserved the rental for more than a month, it was necessary to drive to Santa Fe from Albuquerque. Not only did we not get a truck at 7:00 am as requested, the travel to Santa Fe was notified less than 24 hrs to getting it. That is not a way to do business!!! That store in Santa Fe is a great one and did very well. I can't say the same for the company in general though.John N.
Le client n'a pas laissé de commentaire.Tomas J.
Le client n'a pas laissé de commentaire.GARY A.
Le client n'a pas laissé de commentaire.Joseph M.
Kyle was very professional and helpful throughout the whole process of renting my trailer. I'd recommend this location to anyone needing uhaul services!Sarah M.
Le client n'a pas laissé de commentaire.Anthony B.
Le client n'a pas laissé de commentaire.Elaina C.
Wonderful service!Kathrine D.
Le client n'a pas laissé de commentaire.JOHN K.
Super service! The employee met me in the parking lot and even helped me back in the trailer.Frank J.
Le client n'a pas laissé de commentaire.Dhamaris M.