Évaluations des clients The Rental Place

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The Rental Place

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Darrell B. le

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Le client n'a pas laissé de commentaire.

Arnulfo E. le

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I was overcharged and have not received my refund yet.

Michael R. le

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They were kind and allowed me to leave the trailer, a day ahead of time and drop truck off when due. NOTE: I accidently overfilled gas tank, an after one call it appears my card will be refunded. I am very happy! M.A.R.

Nation M. le

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Nothing

Miles R. le

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Le client n'a pas laissé de commentaire.

Karyn H. le

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Le client n'a pas laissé de commentaire.

Rachel G. le

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Friendly staff! Walked in and had my rental quickly. Prices are good. The whole process was fast and easy! Thanks!!!

Nathan B. le

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Great experience!

Joseph A. le

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Le client n'a pas laissé de commentaire.

Kevin K. le

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Le client n'a pas laissé de commentaire.

Maureen W. le

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This location had two employees outside and checking in my equipment within 3 minutes of my arrival. I was able to drop both items and leave writhing 8 minutes! Excellent all around

Maureen W. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

David R. le

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I especially want to acknowledge the help I received from the mechanic at the Rental Place. He rewired a couple of the connections and kept our family on track to get to Portland on time. We couldn't have done it without him.

NATION M. le

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Nothing

Jenny T. le

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Terrible! Had to wait about over 1.5 hours to get uhaul to get a code to open the lockbox. No code available online as promised. Business assured me there would be no problem getting the equipment after they were closed. Numerous calls during the day to insure there was no problem picking up the rental followed by numerous calls trying to gain access to the lockbox and being re-routed to phones that didn’t answer. Called back several times with up to a 15 minute hold, then hanging up and having to call uhaul back. Over 1.5 hours later a representative suggested he cancel my rental and make a new reservation which then provided me a code to the lockbox. The rental was filthy and smelled of smoke. I was to load and drive to Arizona. All the while sitting outside the business. This put me way behind schedule. Other than the uhaul guy on the phone who helped me in the end, I cannot be reassured to use your business in the future or recommend it to others.

shaen N. le

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Le client n'a pas laissé de commentaire.

Luis G. le

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Le client n'a pas laissé de commentaire.

Juan H. le

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Your service PRIOR to this sight was the WORST I have ever experienced. The truck I had paid 50 to make sure I got it was not there. Then I was told that as a favor to me they would refund the 50 back? Sorry, but you were the one to break the contract. Then I had to travel out of town to get a smaller truck yet was not compensated in some fashion the lack of said truck. The person on the phone said sorry that's all I can. Basically, take it or leave it, I will never ever recommend your company again. Most likely you will let this go and move on to someone else and say oh well can't please them all the time. Unfortunately, we are not the only ones that had this issue. My family member had almost the same experience the following week with yet another truck. I had used U-Haul many times but after this experience never again.

richard P. le

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Le client n'a pas laissé de commentaire.

NATION M. le

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Nothing

Thi B. le

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Le client n'a pas laissé de commentaire.

DOUGLAS P. le

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I was helped with respect and the process went smoothly and I was in and out on a timely matter very satisfied with my experience with the rental place

Kelsey H. le

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Le client n'a pas laissé de commentaire.

Rhonda M. le

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Great customer service!

DAVID' M. le

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Le client n'a pas laissé de commentaire.

David E. le

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This location is very convenient for our needs. Unfortunately, they are somewhat understaffed and don't seem very friendly per se. However, I was fortunate to obtain the vehicle I needed relative promptly and everything turned out well for my needs.

Diane M. le

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Le client n'a pas laissé de commentaire.

BARBARA G. le

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The Rental Place is fabulous. Wonderful, knowledgeable customer service, and very efficient check in and check out.

Amanda T. le

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Chris was so helpful and sweet - thank you so much!

James S. le

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Le client n'a pas laissé de commentaire.