Évaluations des clients The Stor It Place 2014 Corp

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de The Stor It Place 2014 Corp

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Paulena D. le

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Le client n'a pas laissé de commentaire.

TOM W. le

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Le client n'a pas laissé de commentaire.

Troy A. le

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Friendly service. Nice shop. Convenient location with easy parking.

Daniel S. le

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Le client n'a pas laissé de commentaire.

Mary ann A. le

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I had booked to drop it off in Armstrong. The contract gave me a number to call when I arrived there but not an address. When I arrived in Armstrong and called the number they told me they didn’t want/didn’t have room for it in Armstrong so I had to take it to drop off in Vernon....even though my contract clearly stated I was to drop it off in Armstrong. The person on the phone was unhelpful and unyielding. I had to drive it an extra half hour away and was then stranded in Vernon. No reimbursement for taxi, no sorry, no discount, ...wow!

Brian S. le

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It was clean, but in need of some maintenance.

Gary P. le

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Le client n'a pas laissé de commentaire.

JASON S. le

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Le client n'a pas laissé de commentaire.

Anne D. le

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my experience was excellent. Friendly, courteous and a well organized staff. Would recommend to family and friends.

Ginette C. le

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Le client n'a pas laissé de commentaire.

Clifford L. le

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Le client n'a pas laissé de commentaire.

Murray G. le

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Arrived in the morning to pick up thex truck as advised by messages from uhaul. Place was closed. We had movers waiting at $150/hour. Had to phone customer service - a 20 minutes wait on hold. Customer service was very helpful and told me to download the app to check in. This was not made clear in the messages. While waiting we were able to get a truck from a different location.

JASON S. le

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Le client n'a pas laissé de commentaire.

Terry H. le

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Le client n'a pas laissé de commentaire.

JASON S. le

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Le client n'a pas laissé de commentaire.

Bernis Joel R. le

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Told last minute that the truck I reserved was not available. Instead only had a truck twice the size which I intentionally did not reserve for a reason. Due to this inconvenience, I was not able to get the truck into my parking lot and had a huge issue moving resulting in returning the truck late. Which I was then charged an entire day for. Even though that location was closed anyway. Fucking joke, definitely wont see my business or anyone else I know.

Vickie C. le

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Le client n'a pas laissé de commentaire.

Susan S. le

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Great price for a pick up for 24 hrs Have rented several times and will again Mileage adds up pretty quick though

Wayne C. le

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This doesn’t change our recommendations, but I found it unusual to be charged $5.58 for credit charge usage. If you need to recover your credit card fees, you should be prepared to advise your client in advance. Remember that “you” asked for the card. Better yet, if this is intended to make more profit. ... perhaps you should include you card fees within your advertised prices. It will smell much better.

Mark K. le

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We originally had booked with this location, then got a phone call from some lady on the Day before we where supposed to pick up the truck. She proceeded to tell us that the truck we had reserved was no longer available and that we would now have to drive 2 hours out of our way to pick up a truck. I told her this was unacceptable. She then proceeded to set us up a 24/7 pick up. We showed up at Vernon Auto towing to get our truck and your stupid online system was not working. We wasted an hour trying to log in and even tried calling for 40!minutes and never got through. In the meantime we were chatting online with some guy who said everything was working fine but clearly it was not. We eventually called The Stor-It place to see if they had a truck. Lucky for us they had one. Over all we felt that U Haul let us down. The man at the Stor-it place was very helpful though. He even had problem using your online system and eventually had to call and get help.

Jaylin K. le

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Was surprisingly impressed ??

Dave T. le

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Went well

Andrew T. le

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Great service and clean well organized facility as well.

JASON S. le

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Le client n'a pas laissé de commentaire.

Courage N. le

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Le client n'a pas laissé de commentaire.

Stephen A. le

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Had reserved a trailer for pickup in Kelowna several days in advance. Was contacted by U Haul in Vancouver saying i now had t drive 2 hours out of my way to Vernon to pick up the trailer as none were available in Kelowna even though i had one reserved. Found out later on the day i picked up the trailer in Vernon that there were 2 trailers in Kelowna and i had been lied to. Also promised a $50.00 credit on my credit card for my troubles. Nothing happened. Again a big lie. Will not rent from U Haul again.

Dennis M. le

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Le client n'a pas laissé de commentaire.

Scott B. le

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Le client n'a pas laissé de commentaire.

Jan U. le

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Le client n'a pas laissé de commentaire.

JASON S. le

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Le client n'a pas laissé de commentaire.

Tyler W. le

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N/A

Adam A. le

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I had booked pick up from Salmon arm a month in advance but was informed the day before I would have to drive an hour to Vernon instead to get it. More notice would be nice next time. With all the planning around moving a sudden 2 hour trip to get a truck was a real wrench in our moving plans as we thought we only had to drive 5 minutes to the local uhaul. notice that we would have to go to a different location or that we would need to pick the truck up friday instead of saturday because the branch was closed would have been great instead of the added stress of now needing to drive to a different city.

Christal C. le

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Le client n'a pas laissé de commentaire.

BERNARD B. le

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For the short time frame we needed storage it was great. Staff were very helpful and accommodating. Would definitely use them again if needed.