I had reserved online to pickup at Pacific Interior trucks but found this was changed without notification and I was not able to speak to anyone there. I just randomly went to a different dealer to find out what happened and found it had been move to that dealer which increased mileage costs. I'm not happy about having my reservation changed without notice.Allen P.
Customer Reviews for The Stor It Place 2014 Corp
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Bob G. | Expérience générale
Le client n'a pas laissé de commentaire.Sean P. | Expérience générale
Having been evacuated due to the Whiterock Lake fire this summer, we called around Vernon trying to find storage for what valuables we were able to take out of my home before having to leave. After calling a number of places with no luck we finally got the answer we were desperate for - STOR-IT PLACE U Haul said they were holding a few units for evacuees and had the perfect space for us. Thank you for your community mindedness and concern for the well-being of people around you. We will recommend and support your business whenever we can!Laura-Lee W. | Expérience générale
Thank you for great serviceBrigitte C. | Expérience générale
Le client n'a pas laissé de commentaire.SUSAN M.
The guy working today just seemed he did not want to be at work today poor customer serviceDeneen C.
Le client n'a pas laissé de commentaire.Sandra H.
Le client n'a pas laissé de commentaire.Ravinder B.
cant beat the priceken L.
Bill was very helpful and set it was easy etc.Lou B.
Windows and mirrors never seem to get cleaned. Why is this?lou M.
The staff were pleasant and engaging. The cab in the truck could have been cleaner.paul E.
This location was great, and employees reached out to me beforehand to make sure I was all set for 24/7 (after hours) pick-up of the vehicle. My only complaint is with the website - Live Validation failed on my first attempt for some unspecified reason, and instead of taking me back to a logical "start again" place, I was dumped onto the main reservation page. But...I already had a reservation. Confusing. I ended up going back to the confirmation email and completely starting over again from there. UX really could be improved in this respect. But otherwise, I had a really good first-time experience with 24/7 pick-up and drop-off and would definitely recommend it to others and use it again myself.Kimberly S.
Le client n'a pas laissé de commentaire.Robert M. | Expérience générale
Great place to store your equipment. The staff are fabulousnorm l. | Expérience générale
Le client n'a pas laissé de commentaire.Carrie P.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.Sharon D. | Expérience générale
Access was on my terms and easily achieved. No muss, no fuss. It was great.Richard G. | Expérience générale
The truck we rented was filthy. All our boxes and mattresses were covered in a greasy film of dirt that got all over us when moving items. We are used to a better experience with uhaul. This experience was disappointing.Caitlin S.
Check in app was difficult to use. Counter person checked me in with no problem.Garth A.
All the windows were really dirty, I had to wash them when I got home just to get a good view of the road. The facility is well maintained and clean and inviting.lou M.
Le client n'a pas laissé de commentaire.Keith H. | Expérience générale
Le client n'a pas laissé de commentaire.Denise M. | Expérience générale
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Broden R.
Excellent professional staff, helpful with total knowledge of local area. Will continue conducting business and recommending their services. .Joseph M. | Expérience générale
Le client n'a pas laissé de commentaire.Brad S.
Wash the inside of the windshield.Jennifer B.
Enjoyed keeping my stuff here.ROY Y. | Expérience générale
Le client n'a pas laissé de commentaire.Glenn S.
The pickup truck we rented could use a tune up.william R.
Oh my god, if you know anything about my last experience when Someone in Arizona way up the food chain had to get involved, this was way, and I mean, way, way, way fucking better.Jesse R.
Le client n'a pas laissé de commentaire.waldy P.
Le client n'a pas laissé de commentaire.robert C.
Wouldn't hesitate to recommend this storage facility. Good service, convenient hours, and reasonable prices.KATHY C. | Expérience générale
Le client n'a pas laissé de commentaire.Martin L. | Expérience générale
Le client n'a pas laissé de commentaire.Nadine G. | Expérience générale
Service was fine probably doesn't need any changeKeith B.
Good bunch of gals and guys. No worries or complaints and would definitely recommend!Robert T. | Expérience générale
Always friendly, helpful, clean & safe.Brian K. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin T. | Expérience générale
They are unprofessional in business dealings. Employ people that do not either know or are not cognizant of what they say while on the job. They do lie and that's unfortunate.guerline A.
When I first rented this van I noticed the gas gauge was not registering on full. However after I drove it to my home the gauge did register full. Upon my return a day earlier than I originally thought I would need it the gentleman behind the desk said â€œyour a day early?â€ He then asked for the key and went out to check the van. Came in to inform me that the gas gauge didn't register full and I would be charged extra to cover off the full tank. After I showed him my receipt from the gas station to prove I'd filled it (and couldn't fill any more gas as the pump would not allow it) and explained what happened to me on my first day of rental he insisted on charging me an extra 10,20 $ for gas. Guess the customer is not always right even when you have a gas receipt to prove it. Will not go through this rental agent again very disappointed.Leon P.
Le client n'a pas laissé de commentaire.Michael S.
Very efficient and helpful staff.Lindsay T.
Le client n'a pas laissé de commentaire.Joni R.
Clean the vehicle!!DARRELL B.
Le client n'a pas laissé de commentaire.Madeline T.
Helpful staff and very friendly!Crystal V. | Expérience générale
Le client n'a pas laissé de commentaire.Gyl B.
Everyone was always very helpful and friendly. The facility was always clean and well lit. I would definitely use Stor-It again. Thank you Lou HayesLouise H. | Expérience générale
A few things - the Uhaul employee in Vernon was a great guy, but he was very busy when I arrived for my 'appointment', so instructions and details were minimal. left a bit nervous as first time driving uhaul truck through province. Truck drove way better than expected. performance was great.Mike P.
Le client n'a pas laissé de commentaire.Gladis F. | Expérience générale
Figure out a better way to fill gas up!Bill G.
Le client n'a pas laissé de commentaire.Dwayne B.
Le client n'a pas laissé de commentaire.KYLE D.
Great people and service.Paul W. | Expérience générale
I'm sorry to say that I had a horrible time with your on line check in due to the fact that I didn't have data on my cell phone. But it all worked out in the end,not a total disaster.Roy F.
Le client n'a pas laissé de commentaire.Dale U.
Le client n'a pas laissé de commentaire.CHRISTINE M.
Nothing to improve! We had a great experience! Thank you so much for helping to make our big move so much easier!MITCHEL C.
Le client n'a pas laissé de commentaire.Saad J.
The staff was very friendly and accommodating. I recommend using their services if you want efficient service and products.gloria B.
Le client n'a pas laissé de commentaire.Ravinder B.
Friendly helpful staff.Scott C.
Le client n'a pas laissé de commentaire.tom R.
I rented a pick up truck, it was such a smooth process, and very cost effective. I definitely recommend!!!!!Nancy M.
The deck of the trailer was filthy and one of the tires was almost flat. It looked like it may have come from a dump run and we were using it to move clean household items. We had to find a piece of plywood to lie on the floor of the trailer.Debra T.
First and foremost is the mandatory insurance I had to purchase, my insurance plan, for my private car, covers rental vehicles. I asked it it my insurance provider and was told I was covered. When I returned the truck I expected to talk with someone, as the OPEN sign had been on, no one was there. I called the contact number and told the insurance was not mandatory and my call was transferred to a customer service agent, who then told me that because of the long delay they would not refund me my sixty dollars. He used the excuse it is because of winter, and I had to call within thirty minutes, I was talking with the booking agent and they on hold for longer than thirty minutes so you ripped me off?Richard V.
Lovely experience. Will use this location for future rentals.Kerry W.
Le client n'a pas laissé de commentaire.Randy M.
Windshield wipers were terrible and made highway driving terrifying, employee did not care.Morgan P.
U haul people in a bad mood not friendly, treated me like a thief that was going to steal a ball hitch I will never rent from them again and I will tell all l my friends what a bad experience I hadsteve B.
Le client n'a pas laissé de commentaire.roy P.
Wahooo, Another great experience with The Storit Place Uhaul.Bill A.
Worked GreatMichael D.
Le client n'a pas laissé de commentaire.Dianne P.
Ensure that billing information is correct. My bill does not match the amount charged to my credit card. I am awaiting resolution.Leanda M.
Great job to everybody I dealt with their despite the challenges of today's world.SEAN S.
Le client n'a pas laissé de commentaire.KRISTIAN GEORGE W.
Le client n'a pas laissé de commentaire.Mike G.
Highly recommended! The two guys that helped on oct 31st you guys are awesome! ThanksRuby C.
I think you are doing real well. I must admit I was really happy to have your guy back the truck back into its place for me. After all the previous gaging and backing into place for easy loading and unloading, that was a nice touch. Thank you also for your friendlinessChris S.
Bill and Mike are so helpful and kind.. Plus there is Petro Can next door so you can gas up.. makes it very handy.Marlene K.
Everything was great, thanks for making a difficult move easier.Crystal H.
Le client n'a pas laissé de commentaire.William K.
Le service à la clientèle était génial. Helpful and personable.Kevin S.
Le client n'a pas laissé de commentaire.Gary D.
Le client n'a pas laissé de commentaire.Martin G.
Le client n'a pas laissé de commentaire.Grace W.
Help them understand the bill. I feel like it was a lot more expensive then quoted. Not satisfied with uhaul.Waylan F.
Le client n'a pas laissé de commentaire.Donald C.
Le client n'a pas laissé de commentaire.Jackson J.
Vehicles used in local intown rentals, need to have regular replacement of old parts, like the leaf springs of the rear suspension of the truck I was renting.Darrell E.
A little on the expensive sideTYLER K.
Le client n'a pas laissé de commentaire.bill C.
Awesome customer service, super well-prepared and kind. Safety measure in place (and actually followed!), by staff member who helped me. In and out fast, and with some kind words and a smile. I will only go to this location next time (even though it is further from me), because of how excellent it was. Best U-Haul rental experience I've ever had. Thanks. Sincerely, DavidDavid H.
Le client n'a pas laissé de commentaire.William P.
Stor it Place has always been good place to rent Uhaul. Clean friendly and knowledgeable. Has everything you need!RENE M.
Le client n'a pas laissé de commentaire.Theresa S.
The UHaul rep was professional , efficient and informative Great job !Thomas T.
I originally was confirmed on line to pick up at a location nearer to me. Upon arrival I was told that the trailer that I had reserved was not available and that I needed to travel approx 30 min to pick up at this location. Not happy at all with U-Hauls on line booking or U-Haul as a company. The people at The Stor It Place were on the other hand very good to deal with.Brent C.
Le client n'a pas laissé de commentaire.caroline M.
Greatest location! The truck's battery died on us, but we were close by and Bill from Storit personally saved the day. Always awesome service here, but they really went above and beyond that day. Thanks Storit Place!JASON S.
I keep coming back to this location for the friendly atmosphere and helpful staff. One again another satisfied customer.Bill A.
No improvements are needed, 100 % perfect service, it was fast friendly and helpful overall another great experience at this Uhaul location.Dean G.
The truck had a large hole in the exhaust system and the steering bordered on unsafe. Better maintenance of your equipment is neededRobert F.
More supplies are needed - they didn't have any moving blankets.GREGORY L.
Le client n'a pas laissé de commentaire.Sharon H.
Le client n'a pas laissé de commentaire.David U.
Le client n'a pas laissé de commentaire.Douglas S.
The employee was extremely rude. The site's sign said opened but door was locked. I waited for an extended period of time ( enough time for another client to come, wait and leave) and then finally knocked on door and was treated very rudely after that. The agent's tone and attitude were completely unprofessional. It is unfortunate that he represents the face of your company. I will think twice about using Uhaul in the future because if this experience.linda H.
The web site was pushing after hours pickup, but we were told that vans were not yet equipped for that. It's a heck of a mixed message.Robert L.
Le client n'a pas laissé de commentaire.Roger M.
The service was excellent and the pick-up and return was quick and easy.Allan H.
Excellent service! Love the guys at The Stor It Place!KYLE D.
Rate was good, staff was helpful and the service prompt.Daniel M.
It is a good place to rent fromBrandy P.
Le client n'a pas laissé de commentaire.Alex T.