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Jason Snowie
Customer Reviews for The Stor It Place 2014 Corp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The staff that helped me in my short notice need even to the point of staying late to do so was truly a God send. All worked out better than expected on my end, and this may have not been possible if any delays resulted. I am so grateful. StevenA.
Steven bohdan AndrushkoRamp on the 26 ft truck was a little short in length. It made it to steep when we loaded on a hill.
darrian clarkWhen multiple customers reserve a truck for the same time; both staff members should be looking after customers first. Only one person was checking in customers while another person was cleaning. The second staff member only came to help get the last (3rd) customer signed in. My reservation was for 830 and didn't leave the store until 8:53am. Seemed a bit slow but great otherwise
Kimberly CurcioGreat experience.
Vincent SpoorMike provided excellent service!
Corinne SnapeThis location is great
Roger AllanTruck was not cleaned. Truck had dog hairs inside
Ravinder BillingNo fee. lol
Jim JackmanKeep up the great work. No improvements
Janet WilliamsonJust keep on doing what your doing really good service.
Dan JohnsonWell was very happy. Great location for what I needed it for.
Barbara ShireyThe staff was awesome to deal with. I would recommend this location to rent a U Haul to anyone.
Morley MacKayKeep the equipment clean
D DEEPANSHUStaff were very friendly and made our experience positive
Garnet SchoonbaertOverall great experience.
Arthur BulkaNeeds work in customer service!! Facility is super clean, but Bill is a little unhappy at his job. Moving is stressful and when he takes his time and puts big winter boots on with six snowflakes out there, I found it disrespectful of my time. Wanted to check me out later not when I returned the truck, no thank you as I need everything dealt with while I was there.
Corinne SnapeThe guys and gals are great... they make it easy and I appreciate it... :)
Bobby ZalcikThe truck worked fine, but, it would have been nice to have had it full of fuel, washed & the interior cleaned.
Dawn BacksWe were really pleased with the service and equipment provided.
Oleksiy KrolivetsI was not informed the cost of the rental tuck would be 5 times the amount of the deposit taken. I will never recommend UHaul ever again. It would have cost me half the price to higher a moving company. Extremely disapointed that cost were not quoted up front of the rental. Adrienne Harris 250-306-2779
Adrienne HarrisThanks
Lucky GillExcellent staff
Eric BreddamThe cloth seats were stained. However, the console, dash and floor were clean.
Jay SmithThe Gentlemen at the counter was great, I called in last minute because of a issue with a local hardware supplier shipping me the wrong product for a home reno project I was doing. the Gentlemen who answered the phone on saturday morning went above and beyond to get me a truck to keep my project on time so I could get it all done in the weekend. he was a great help and very friendly and professional.
Rob EsauEfficient and polite
Manfred BednarAll was good but no windshield washer fluid in container for messy bug windshield that was hard to clean at the gas station. Perhaps ensure these things are topped up. Thankyou.
Susanne DouglasThere were some computer glitches but the staff made the pickup experience easy. The glitches didn't slow the process.
Becky ClarkeThe service was excellent. The staff member was polite and informative. I recommend them for your moving experience.
Loni FanshawGood customer service at a very good price.
Tim HalfordThis location is top notch. U-Haul the best, destroys all the competition.
Garry SlaterNo comments cuz all they did was receive the moving van from me. Could not help with my over charge on the rental price. I rented the same vehicle 3 months before with the correct price
Adam TolwayGreat job staff.👍
Eric SpraggNo complaints here
Betty TompsonKeep up the great customer service.
Ron HENNESSYThe price is double whats advertised.
Gordon RephinMy go to UHaul dealer!! Always helpful!!
RENE MAILLOUXwill rent again from this location
William Ryztruck was very dirty on the inside, also had extensive damage on the outside
Rachel JenkinsGreat staff very nice 👍👍👍
darcy emeskeep up the great work and service!
Marv machuraMy only comment would be a cleaner cab. It wasn't horrible but could have used a good wipe down. Left it cleaner than I picked it up.
Tiffaney IngenhaagExcellent customer service and very easy pickup/drop off. Wouldn't use anyone else in the area.
Nicholas WeedaGive the van a wash before lending out to the next customer, otherwise great service.
Eli KlingerI was quoted 99c per kilometre when I reserved the unit online but I was charged $1,59 when I returned the truck. I don't understand why I was quoted one anmount and charged a different amount.
Lizette EtsebethRude workers
Grant NixonThe customer service was abrupt
tina kealeyDouble check charges. Rather than being charged $.99 per km I have been charged $1.67. This différence quickly adds up on the highway. This error has yet to be corrected, despite my having emailed UHaul.
Leanda MonroI rented a 10' U-Haul Cube van for a one day haul From Vernon to Penticton and back. 3 hours of driving total. Interior was dirty, and it cost me over $300 including mileage. Way too expensive for what I got. I will never use U-Haul again. Will try Budget next time! $300! Seriously? 郎
Paul JohnstonOMG, best Uhaul location ever. Staff were outstanding and a very clean location. Keep up the good work.
Bill AndersonStaff are not very friendly.
Corinne SnapeNothing i can think of to improve my experiance, the service was excelent
Matthew BergsmaThe location and staff exceeded our expectations! Really appreciated the great customer service
Kim BurnettGreat service 👍🏻
Michael PeachI think we got charged extra for the gas
Gursewak SinghExcellent service. They were very friendly and very informative. I will definitely recommend and return in the future!
Leslie RossAlways best customer service any time we need a truck thank you
Dean GoldstoneEasy transaction and the owner was super helpful. Love this location.
Jonathan McLuskieVery helpful staff
Jon FarrellVery organised management. Process orientated and helpful. Thankyou
Susanne Douglas | Expérience généraleYes everything was exactly as promised and the staff was super friendly and helpful!
Christine Kelder | Expérience généraleOverall Great Service
John Hanrahan | Expérience généraleHaving been evacuated due to the Whiterock Lake fire this summer, we called around Vernon trying to find storage for what valuables we were able to take out of my home before having to leave. After calling a number of places with no luck we finally got the answer we were desperate for - STOR-IT PLACE U Haul said they were holding a few units for evacuees and had the perfect space for us. Thank you for your community mindedness and concern for the well-being of people around you. We will recommend and support your business whenever we can!
Laura-Lee Wright | Expérience généraleThank you for great service
Brigitte Chippendale | Expérience généraleGreat place to store your equipment. The staff are fabulous
norm livingstone | Expérience généraleAccess was on my terms and easily achieved. No muss, no fuss. It was great.
Richard Griffin | Expérience généraleExcellent professional staff, helpful with total knowledge of local area. Will continue conducting business and recommending their services. .
Joseph McKay | Expérience généraleEnjoyed keeping my stuff here.
ROY YOU | Expérience généraleWouldn't hesitate to recommend this storage facility. Good service, convenient hours, and reasonable prices.
KATHY COUSIN | Expérience généraleGood bunch of gals and guys. No worries or complaints and would definitely recommend!
Robert Toth | Expérience généraleAlways friendly, helpful, clean & safe.
Brian King | Expérience généraleHelpful staff and very friendly!
Crystal Vallance | Expérience généraleEveryone was always very helpful and friendly. The facility was always clean and well lit. I would definitely use Stor-It again. Thank you Lou Hayes
Louise Hayes | Expérience généraleGreat people and service.
Paul Wirick | Expérience généraleFor the short time frame we needed storage it was great. Staff were very helpful and accommodating. Would definitely use them again if needed.
BERNARD BARABASH | Expérience généraleAccount cancelled the day of my rental as no lock was on the unit. No notification received to advise of same. Fortunately it`s now all good - just lots of stress.
Privacy Request | Premières impressionsI prefer not to comment as I did not use the facilities.
Privacy Request | Premières impressionsIt was nice and clean. The perfect size for my storage items.
Privacy Request | Premières impressions