Le client n'a pas laissé de commentaire.
Dannielle L.
Customer Reviews for Titus Transmissions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I was never given a reciept as to the final billing. was told that It would be emailed, but I never got it. The estimated bill was $271 Yet, my bank card was billed $331.00. I still need a reciept. . I have no info on what I was charged for. . no proof that I was given any gas reimbustment. Really not business-like.
mel W.These folks are always great. I rent trailers two or three times a year. Friendly and helpful.
Michael B.Horrible experience. Went to pick up truck and no keys. Charged me for 2 trips I didn't take. Cost me $150 because of the delay in vacating the house due to the keys being unavailable. Never do this again with Titan Transmission or UHaul. Should be a crime to do this to folks.
Mark P.Moved location much further away than necessary. Ridiculous and stupid of me to try with this
MARK P.Great company to work with. Highly professional, highly recommended.
Edward M.Great job U-Haul!
Jeff D.No comment.
David C.good service
Charles P.Nothing the service was very good except for parking.But very good service over all,
Charles P.easy to find and plenty of parking to retrun truck to
Erica R.Best of the best location . No other U-Haul location can beat this place . Staff is amazingly awesome
Rilwan Y.Dirty, unclear signage. Glad I dropped off in daytime.
JAMES B.Our reservation was for pickup at Hines in Plainfield, IN. We arrived Saturday and they were closed. I called UHaul CS and they said my pickup location is in Avon, IN. I explained that's not correct. We went to Avon and the gentleman at Titus explained they do their transfers to them a lot. Hines should have called to inform us of the reservation transfer. We spent an hour figuring it out. It was a frustrating experience.
Brian L.Parking lot needs to be repaired to prevent damage to rentals and customers vehicles.
Katie T.When I got into the truck it was nasty dirty, I was charged when I was not supposed to have been, I also was charged for things that I shouldn't have been. I was not happy with this company at all.
Bethany G.The female personal was very friendly and helpful and pleasant l understand the business they are running but their parking lot and parking area very terrible 😑
LEONARD G.Everything went smoothly, the rental and even the return. The people were very helpful and friendly.
Damian E.For such a busy place they were so courteous and helpful. Quick out and back. Thank you.
Guy D.Local personnel are great, no improvement needed there. I would prefer being sent a contract that is not a live link only, since then the contract can change at any time, and it did. The local personnel did great to untangle an error, but I could not refer to the original contract in the process because it was not sent to me. When I went to find it, it was gone (changed). Thanks for your consideration.
PAUL C.Check out took about 5 min by having used the online check in features. Checking the vehicle back in was as easy as it gets.
David J.None. This location was fantastic! Staff was fantastic and helped position and attach the trailer for us. Easy pick up and drop off! Merci!
Ali S.Customer service at this location was great!
Tauja C.Very quick and easy to rent. Will recommend to others for sure.
Deanna B.Excellent service. My original reservation fell through at another location. I called the Titus Transmission U Haul and they put me in the truck I needed. We were on a tight timeline, and they could not have been better. J'ai été très impressionné. Merci.
dennis B.Titus Transmissions did a great job. All U-Haul rentals should go like it did here.
John L.No safety pin for the trailer hitch latch. Virtually no room to get in the lot to pick up or deposit the trailer. entrance was full of deep potholes and very narrow with many vehicles parked in the way. Personnel were nice.
Garold M.They were friendly and kind. Very easy. Would use this location again and recommend to others to use this location. Very pleased!
Skylar M.Excellent customer service, super friendly staff. Quick and easy transaction.
DAVID C.26' truck was in poor shape. It was pretty clean but the engine ran rough and the windshield seal flapped around on top of the truck while driving. Commented to my wife that I was glad we only needed to get 20 miles out of it and didn't have to use the highway.
Jon M.Convenient location
Michelle B.Air conditioner did not work on the truck and there was a hole in the roof so when it rained our furniture got wet.
Jason M.GREAT
elwood S.Perhaps the parking lot could be leveled, drained, and/or free of potholes and puddles. Aside from that, the staff were friendly, helpful, and quick. The location had vehicles suitable for our needs on the same day as walking in. Would use them again, no question.
Jason C.The customer service was phenomenal. Patience kind and accommodating.
Beatrice B.Parking lot was full of dangerously deep pot holes. Cramped parking sites, difficult to see, not very well lit after dark. Nothing good to say about drop off.
Lisa B.Nice people, nice truck
Steven G.Fraud alert, this site tries to pin damage on the vehicle to renters who did not damage the vehicle. TAKE YOUR OWN PICTURES OF THE ENTIRE VEHICLE BEFORE YOU DRIVE AWAY.
Nathan H.Pick up and drop off local customers during regular business hours
Gregory W.Nothing, they were excellent
CHRISTOPHER P.the service there is the best. Annette goes above and beyond the best when it makes it effortless and fast to get in and out fast.
Allen H.everything was great
Allen H.Staff was extremely helpful. A very pleasant experience!
Kathleen L.This experience, overall was horrible. Not just this place but the place I originally booked a uhaul from. I booked a month in advance and the day before I was supposed to pick up my truck, I was told they did not have a truck for me. I would have to go somewhere further away and get a much larger truck than I had ordered. Then the day of, 15 minutes before I was due to pick up my truck, I got a call and said my truck was unavailable. After much scrambling, I was able to get a much smaller truck than I had wanted, meaning I had to put more miles on the truck that I had to pay for since I had to make multiple trips. I was supposed to get a discount and ended up having to call after the fact to remind them of that, because they did not give me a discount. It was one screw up after another and I was very disappointed. I was supposed to get a $50 credit and have yet to see it. Not a good experience al all!
malene M.Great service and very helpful staff
Ismael G.No complaints. Staff was efficient and friendly. Got in and out with no delays wharsoever.
Richard H.Very good service, easy, and economical.
Paul C.15ft truck was very hard for me to get into and out.
KATHY J.For it's the best place you can rent a truck to move.
Joseph M.