Le client n'a pas laissé de commentaire.
Bruce T.
Customer Reviews for Titus Transmissions
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Rear view mirrors did not work well at all!
Loretta M.Just upset after spending money on gas that they said it wasn't enough and then charged me way more than it was worth
Eric E.Excellent!
Duncan L.Amazing location and and awesome staff
RILWAN Y.The lady think her name was Amy was very nice and helpful.
Scott M.the online check in process took 45 minutes. the website and app kept crashing/making me start over. it was very time consuming and frustrating, would never recommend doing an online check in to anyone
Erin D.The customer service was amazing. They were patient and very detailed with all of the information they provided.
Christie C.Why can't we do mobile check-in at this location.
Chris S.Truck was in very poor condition. It felt like it was going to shake apart.
Robert W.I would go there, but it is also a transmission shop and office is cluttered and extremely dusty. However the female employee is so pleasant and professional would keep me dropping off my rental there.
Bruce T.The truck could have been cleaner. The pictures that came up in the app didn't show the damage to the rear drivers side of truck.
EARNESTINE R.Awesome
Sulihajj Y.Make your website more user friendly so it is easier to check your equipment in after hours.
Gordon M.Couldn't download the photo of the odometer & fuel
Toni H.Corporate deleted the large dolly I had requested. They were also rude when I spoke to them on the phone.
Jim R.Customer service on fucking point. This was by far the best uhaul rental experience I've had in THIRTY YEARS A+ A+ I didn't get the appliance dolly I tried to reserve and it was handled very professionally. And they let me borrow a strapless dolly WHAT A NICE GESTURE Titus: they'll treat you right !
Logan R.Gravel entrance with potholes. Inside is very dusty and extremely cluttered. Person checking in with was extremely professional and friendly was the only positive.
Bruce T.Fantastic customer service and easy reservation process. Definitely will use again.
Jeffrey H.Very friendly and professional staff each time I have rented from them. Would not even consider renting elsewhere. No improvement necessary in my opinion.
Rick R.The pictures of the condition of the outside of the vehicle were not up to date. There were several scratches and dents that were not visible.
Dylan A.After experiencing an issue, this location gave us nothing but yelling at us. After calling the corporate office it was resolved. I would give this independent dealer one more shot.
JOHN G.The lady in charge of the u-haul was exceptional. She called us before our drop-off time to make sure we knew where they were located. She was excellent!!
Cathy S.The parking and hook up area was so crowded for both pick up and return, I won't go back to this vendor. Trailer still had trash from a previous customer on pich up.
Rodney S.Over charged terrible customer service
Jessica G.The service within itself was good and the rep was very nice, although the tires were caked with mud and caused me a little problem first navigating. It was all good and I will continue to use uhaul and trust their service.
Janice B.Better maint. On the truck itsself
Jerry S.They were fast and efficient
Jeff E.Everything was fine
Shondell D.Nothing really. Everyone involved with this rental was very professional, efficient, and courteous. The whole process was very easy. I would definitely rent from here again.
RICK R.I was unable to use the app to pickup the vehicle. The staff jumped in and made a frustrating moment a happy experience with great customer service. Thanks again.
KARL K.It was a great experience!! Annette in reservations in Avon was super sweet and helpful. The truck had to be changed to a larger truck(U hauls issue). The lady who called to inform me was also very cheery, we wanted to change the time of pickup to earlier and once again the lady in reservations was extremely helpful and had a great attitude. It is refreshing to deal with a company who employs such outgoing and professional people!! THANK YOU!!
Gregory C.First- The parking lot is extremely small and it was difficult to back out of the space. Second- I do not feel that this is a location issue as much as a U-Haul issue. It took me 30 minutes to "confirm" my truck. They had to call two people to "verify" me. This is all in great, but at 7:00 am anyone I work with, would be getting ready and not expecting a phone call from U-Haul asking for their permission for me to pick up the truck. You asked for picture of myself, and my drivers license. It was dark out so getting a "selfie" took 3 pictures and my license took the same. This all should be completed at the reservation and not the time of pick up. I rent a truck from you at least 2-3 times per year as I work with individual with disabilities. When they chose us as a provider, we move them, my team does.
Nicole H.Windshield wipers did not work on our rental truck.
DEVON B.Very good experience great people at Titus
KEVIN Y.Staff was extremely helpful and everyone friendly. Thanks
Arlene K.Great customer service by facility
MICHAEL L.Nothing at all, great service with great people.
Newman M.Nothing. I was treated well and was informed about the equipment. Very nice people will do business with them again.
SCOTT B.Contact at Titus Transmission very nice!
THOMAS C.The mobile check in was VERY difficult and confusing. It took me over 30 minutes.
Veronica P.Very helpful with mobile login, nice people! Cargo van was clean and comfortable
JOHN F.Friendly Customer Service and Snacks
Noah B.Rapide et sympathique
RICHARD E.Had to return 2 trucks and they were super short on room but made accommodations for me to deliver vehicles and not have to return later
KIM M.