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tim k
Customer Reviews for Todds Auto Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very Nice customer service!
marla mBe more accessible on the weekends. I had to get the truck on Friday and be charged for 2 days that it sat in my driveway. I didn't need it until Sunday .
SHEILA ACheck engine light was on. And there was no dolly
Amber GCharged my credit card $17 000
Amelia HThe guy who backed my Hummer in with the trailer and on hooked it was awesome thank you
CAROLYNN MNo one was there. There were cars there but no one would come out. The door was locked and they had a ring door bell. We called multiple times and no one would answer. It wasn't in the best part of town.
Kimberly Pgreat staff clean new truck best experience!
SIMERJOT CGreat location with helpful worker
YVONNE GYou guys are awesome thanks
Darlin MTruck was in very rough shape! Felt like it was going to fall apart.
Michael AOwner provided great service! Not much to improve! Would definitely rent from this location again.
tom dVery happy with service, Owner was very helpful highly recommend this pick up spot
LORRAINEA LVehicle was blocked by another truck and with no one on site made the pickup process very difficult.
Derek HI called the site 3x to confirm they had a truck for me. No response. When we arrived the vehicle was damaged and we were delayed 15 minutes while they assigned a different truck.
David NHas to pick "best truck" out of 3 available. All 3 needed work and only one was drivable. There is no service door or anything. I knock on the guys side door to ask for help. I made sure that is way one way and I was dropping the uhaul off at Thompson road. He was on the phone with uhaul service and told the guy that's where the drop off point was. I was still charged a wrong drop off location fee. Also inform customers of $175 hold on your card at time of pickup so they are prepared for it.
Samantha NWorkers are friendly and caring never any problem
Theresa BThe men were super friendly and helpful.
Kimberly HIncredible experience. Easy pickup, the truck was clean and gassed up. The gentlemen that I worked with was very kind. The truck drove well. Finally, my drop off was also extremely easy. I'll be using this location over any other because it was done well here, plain and simple. Thank you for a great experience.
Adam HIt worked out ok but I was confused about whether I should have used the mobile return feature? I just handed the mechanic the key and he said he'd check it out later. I did receive a receipt in my email sometime later that it was ok.
Jim CFix the truck. Needs an alignment badly and something is wrong with maybe the wheels - makes a terrible noise. The people at this location are great!
Sharon BPrices higher then me going to a regular uhal never have I spent $60 on a uhaul and I've had them longer
Riquelle JNot much process was quick and easy people were nice and helpful
Caleb KNickel and dimed me into the poor house. Shouldn't cost $200 to rent a $19 truck. Ridiculous!!! Never had this problem with the downtown location. The man is a rip off artist.
Dewey OTodd was great to work with
Jon sDropped of on a Sunday afternoon no one there
Peter AMy inly issue was that I was charged a $14 extra fee that i didn't opt in for. I didn't realize until I got the final receipt.
Kellie CExcellent service
Brendan FSuper easy to work with. Great guy to represent U-haul. Will alway use this location in the future.
Patrick DVery helpful , great customer service during a stressful move !
janet pExcellent service à la clientèle
ALEXIS RTry to make the shop not so loud when doing reservations it only takes a few minutes to do. We also work at a shop and stop when customers come to talk or do business.I know time is money and when i am doing business i expect that same courtesy. They were very pleasant and helpful,and worked with us so thank you this was very my first experience there and he was honest and it was were i would recommend others to go.
Brenda GEverything was up to par. Easy, smooth and I would refer a friend or relative. Nice staff and very helpful.
Ellen RSupper nice guys at the pick up place, also very helpful.
edmund dThe truck was dirty and the pickup location was not in the best location which U-Haul changed on me.
Marleah GBest customer service of any Uhaul dealership I've ever used. Would highly recommend..
Carmen BWaited outside location for 45min before someone came in to open, even though we had a reservation
Zain Bbed of truck not swept out
peter kvan i rented currently a danger to those driving and those on the road. Passenger side mirror needs to be fixed!
aylan BTruck had check engine light on when obtained. I was told the light would go out. It did not. Said it was an emissions issue. It should have not been released if not 100 %.
David mThe owner was very personable. We had minimal interaction, but conversation was short and easy but informative.
Brittany OTodd was fast, professional and kind. The truck was in great condition. Everything, from start to finish, was easy and smooth. Highly recommend this U Haul location!
Michelle C