Évaluations des clients Tomlinson Towing & Recovery Specialists

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Tomlinson Towing & Recovery Specialists

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martha S. le

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After we rented the trailer, I received a phone call from uhaul and they told me where and when to drop off the trailer and later there was a lot of confusion about where we were supposed to drop off the trailer. Not sure where the problem came from but got a nasty call on Tuesday saying I hadn't returned the trailer. Will give me a little pause next time I think about renting from uhaul.

LISA H. le

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Le client n'a pas laissé de commentaire.

Tammy P. le

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They didn’t set up my truck to be 24 hours. When I got there I couldn’t get on the box and it took me talking to 4 different people at uhaul to finally get in the box which set me back over 2 hours. One of the guys I talked to wanted me to drive 1.5 more hours to get a smaller truck!!! I will never ever reserve at trick at uhaul.com again!!

Suzette R. le

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Le client n'a pas laissé de commentaire.

Toby G. le

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I am a beef farmer. I rent your trailer to drive 135 miles one-way to pickup 1200 lbs of my finished beef products from the processing company which kills, ages, cuts up and packages my products so they can be sold to about 600 customers over a period of about the next 2 months. When I bring the trailer full of products back to the farm and unload and store in my walk-in freezer it takes us about 2 hours to perform that function. I returned the trailer to Tomlinson's rental 1 hour and 45 minutes after the 24 hours return time. I was disappointed that i was charged a whole other day because it was 1 hour and 45 minutes late. I think that is a bad business concept. I would like at least half of that additional day charge credited to my account. I don't expect to hear anything back on this complaint but if I do and it is in my favor I will continue using these services. Respectfully, Theodore Griggs The Griggs Cattle Co. 60435 Maple Ridge Rd. Ashland, Wi 54806 Tel: (715) 278-3511

Nicholas D. le

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I registered online at Uhaul.com, I was provided a confirmation email with the total rental price. But when I arrived to pick up the 20 foot truck and pay for it, I found out there was what seemed to me to be a hidden insurance tax for an additional 64.00 dollars. Well I had to scramble around for the different I was originally quoted at. Anyway it was very inconvenient, because I needed the rental that day, because I was moving that day regardless.

Mary F. le

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Le client n'a pas laissé de commentaire.

brian H. le

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Excellent customer service.

kristie M. le

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Not very friendly

Leon W. le

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I dropped it off after hours so had no interaction with the staff.

RICH P. le

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Le client n'a pas laissé de commentaire.

Joshua H. le

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Le client n'a pas laissé de commentaire.

laura W. le

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The lady was rude, extremely poor customer survice and my husband and i were obviously bothering her. This is the third time my husband and i used this company ( only game in town) and am happy to say as of tomorrow we will have a car big enough we will never have to again.

gail G. le

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Le client n'a pas laissé de commentaire.

Tim R. le

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Thanks again

chyvaun P. le

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Le client n'a pas laissé de commentaire.

Ricky E. le

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Don't tell someone that you don't have to have it back buy one and charge them for tuning it in early

Elaine L. le

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Le client n'a pas laissé de commentaire.

michael M. le

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Give the pick up location the proper info from the customer on time of pick up and location etc. Let the customer know of any changes and this location can operate smoothly and efficiently. Everyone in the world does not have a cell phone.

lisa M. le

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Le client n'a pas laissé de commentaire.

James M. le

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We always rent from Mark

Kristen T. le

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Tomlinson's worker was very rude. Told me "the keys aren't here, you're wasting your time...its pointless." before even checking if my keys were dropped off. I had my reservation pulled up on my phone and my confirmation number printed out, neither of which he was willing to look at. They keys were in the UHAUL drop box. He then gave my keys to a different couple who was waiting for a separate vehicle which caused a lot of confusion. The vehicle was not fully gassed up when I received it, and I was charged for the gas the previous rented used. I will not be using UHaul again.

eric M. le

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Le client n'a pas laissé de commentaire.

gale T. le

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Le client n'a pas laissé de commentaire.

James S. le

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Better phone call curtesy

Patric R. le

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Le client n'a pas laissé de commentaire.

Tom F. le

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Le client n'a pas laissé de commentaire.

cheyenne S. le

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Very rude snow Strom happened in middle of move and staff had to simpathy we were 2 hours late due to needing to be plowed and staff could care less just said sweep out and park over there you will be charged never use them again EVER

Charles F. le

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Five stars

Neil P. le

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My check in and check out were speedy and efficient. It was a highly pleasant experience!

ALLAN W. le

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Le client n'a pas laissé de commentaire.