Customer Reviews for TommyBoy Towing
(U-Haul Neighborhood Dealer)

49 évaluations

142 Bradford St   Cygnet, OH 43413

(419) 655-2101

Heures

  • Mon–Fri
    De 8 h 30 am à 6 pm
  • Sat–Sun
    De 9 h am à 3 h pm
Heures d'ouverture spéciales
  • 12/11/2022 - 12/16/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(419) 655-2101

142 Bradford St
Cygnet, OH 43413

Services dans cet établissement :

Heures

  • Mon–Fri
    De 8 h 30 am à 6 pm
  • Sat–Sun
    De 9 h am à 3 h pm
Heures d'ouverture spéciales
  • 12/11/2022 - 12/16/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN W. 
Évaluation :
5

Great service.

RUSS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Molly S. 
Évaluation :
4

It was fine. It looked a bit like a junkyard but that's ok. There was someone there(don't know who he was/didn't identify himself) sitting in his truck. He told my husband where we could park our truck. The town was cute!

Shari R. 
Évaluation :
1

No after hours drop box, gate was closed. Wouldn't recommend for after hours drop off

Joseph C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jemar B. 
Évaluation :
1

it was a junk yard. no drop box, no one there. Very shady

Howard C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sheldon F. 
Évaluation :
3

There was no drop box and no one there when we dropped off the truck. Instructions were poor on where to leave keys.

Margaret I. 
Évaluation :
5

The associate was very helpful at TommyBoy Towing. While there might not be someone physically present at the drop off location, as long as an associate is available to assist, like it was for me, then the next customer should be good to go!

Michael G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matt D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robin R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Channing S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany C. 
Évaluation :
1

Had to wait outside in the cold while they figured out what truck was mine. The guys were not there when I got there either. The truck did not have the moving blankets or dollys I ordered. Overall a horrible experience and it makes me question ever using UHaul services again.

Andrew H. 
Évaluation :
5

Very nice and helpful people.

Charlotte L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GREGORY V. 
Évaluation :
3

I scheduled this 3 weeks in advance and the guy was late for my pickup appointment. I had to wait for him to arrive. I think with 3 weeks notice he should have bern on time.

Prandy H. 
Évaluation :
5

Very easy to work with. Excellent CS help and rented it to me on the drop of a dime without notice. Very appreciative of their efforts and help.

PATTY S. 
Évaluation :
3

We dropped the trailer off after hours, and it's not like other 24 hour places that we have used before. The owner was still there and was helpful taking the trailer off.

Lawrence C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIAM K. 
Évaluation :
1

Worst experience ever, never come back. Would rather carry my stuff on my back than use again.

Jeffrey F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOMAS G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matthew S. 
Évaluation :
4

Would be good to have someone on site during hours of operation. We had to call for assistance but they came pretty quickly.

JAMES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK V. 
Évaluation :
1

took about 2 hours to get the keys to the truck due to be given the wrong word code to get into the back - then after getting into the back of the truck it looked like a cat box - the inside of the cab was very muddy and dirty as well

Linda G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TASHA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry W. 
Évaluation :
4

The young man was personable, excellent listener, and competent

LAWRENCEF B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
3

The man who met me there was very friendly. I quite happy with pick up. However, I got back early with the rental. I was informed by someone in the towing store to drive the U-haul into the spot where I picked it up. I did not have anyone there to inspect the vehicle upon return. I felt a little concerned about that. My main complaint is not about this facility at all. My concern is with billing which never seem to answer the PHONE!!!!!

DEBRA M. 
Évaluation :
1

Why was I charged additional $18,75? I return the truck a day earlier-

JEFFREYROBERT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tamara M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelli V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joe F. 
Évaluation :
5

Very nice people.

Ted T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELE M. 
Évaluation :
5

Very friendly location! I look forward to working with them again.

Michele M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Cedric B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Santos S. 
Évaluation :
4

This was the worse experience I ever had . Called the Lima Ohio store to rent a trailer they said they had one when I got there they said they didn't , and was very ride so I called a branch out of Cleveland and they didn't have one so they sent me to this location in Cygnet Ohio. The people there were great but I sat for almost 1,5 hours waiting for the paperwork to get done . I was quoted one price and charged my credit card more. although the people were very polite there I still had to wait to rent a trailer put me behind schedule. my real problem is with the Lima Ohio store I was treated poorly by the customer service was poor very poor they were rude I did call ahead they didn't say anything about a Brazil preservation on the trailer he said he did but I hung up on him which I didn't. The equipment was in good shape there was no issues there one of the tires was low when I picked it up. I brought the trailer back an hour or so earlier than it was supposed to be brought back to the Lima store I will not ever return for any reason. And will not ever recommend the store Lima Ohio to anybody. On the return of the trailer I did meet a young man named Aiden very polite well spoken to good care of me great experience with him kudos but the rest of the employees that I spoke with their I would not recommend a place I ever thank s

Hunter C. 
Non les évaluations ont été soumises pour cet établissement.

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