No one was available to take care of our UHaul Truck return rental when we came to drop it off. We went to the second location which we had found on the internet back when we were researching our move. This was a private home. When we got a hold of someone on the phone we were asked to just leave the keys inside the truck - under the mat etc. After we did we called/texted a few times to make sure that the truck was secured and after a few hours finally received a call saying that yes they had the truck. In hindsight I should have called Uhaul to say we were changing our drop off location. Cell phone service was poor in this area and our app wasn't working. As far as the third question in this review form - "Was the personnel helpful?" I would have to say yes and no. We were told the truck would be taken care of soon when I questioned that we would be the ones responsible if any happened to it. But it was actually a few hours - which to me is not 'soon'. I would not recommend this drop off location.
Beverly E
TommyBoy Towing
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Cygnet, OH 43413
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The guy that checked me out corporate guy from uhaul when I checked trailer in people were rude and dismissive
Daniel WAlways fast friendly service.
Michele MMy experience was top notch, very smooth.
KRIS WAt least put a key drop box in an accessible location.
lance l