Évaluations des clients Town Center Amoco

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Town Center Amoco

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George R. le

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Le client n'a pas laissé de commentaire.

William F. le

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Great service, nice people, no problems whatsoever.

John L. le

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The 6 x 12 is a little bit heavy, a chock or block to rest the tongue upon would assist in hooking the trailer to a vehicle. The staff was very helpful and kind.

Marc E. le

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I had to disconnect and put the tow dolly away by myself without help or guidance

Cynthia C. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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I rented a 6' x 12' enclosed trailer, which was extremely heavy, and had no tongue jack/stand. This made hitching the trailer up extremely difficult, straining my back prior to needing to move dozens of boxes and household goods. Not an ideal situation for most of Uhaul's clientele.

brian N. le

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Le client n'a pas laissé de commentaire.

Phyllis M. le

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Le client n'a pas laissé de commentaire.

JC H. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Le client n'a pas laissé de commentaire.

Derek S. le

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My pick-up locations changed too much. Somehow the registration went from my name to my son??? There was a customer service rep. who rocked and got everything back on track.

Kenneth D. le

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Le client n'a pas laissé de commentaire.

Terry J. le

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Le client n'a pas laissé de commentaire.

Kimberly G. le

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Le client n'a pas laissé de commentaire.

Ross G. le

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Le client n'a pas laissé de commentaire.

Tawanna P. le

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Le client n'a pas laissé de commentaire.

nikki R. le

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1. the a/c was broken in yhe truck. it was miserably hot. 2. it took 45 minutes to check in on the app. alot of that could have been requested beforehand NOT while i have hired help standing around waiting on the clock 3. agent on the app was not responsive so it took forever

Haitianna E. le

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The rep was nice and ready to assist.

RENEE M. le

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The check in was fine but no one helped us with how to hook up the trailer or looked at our vehicle or trailer. They pointed across the parking lot to where trailer was located. I had to pick up the trailer which was extremely heavy and hook up without any supervision or confirmation it was done. No one inspected anything at all. Thankfully a customer saw me struggling and came over to help. I find it hard to believe that a rental does not require someone inspecting the hitch and hookup are correct. Not to mention lifting a very heavy trailer to place on hitch. In addition the trailer was making loud noises on the highway and I had no idea if it was something of concern.

David W. le

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Representatives was helpful but didn’t assist in hooking up the trailer. I was a first-time user.

Renaldo M. le

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Le client n'a pas laissé de commentaire.

fred S. le

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There is always an issue at this location in Dunkirk Md it's either someone does not know how to use the computer or they schedule for things they dont have or equipment is just not working correctly or you call and they put you in for wrong times and days then always act like it's the customers fault or problem last we rented a tow dolly the the peice that connects the light to your truck was about 4 inches long so we never had break lights for it but no time to go back in process was to long with lady not able to properly use your software/uhaul portal the only reason we even go back is because its convenient but will tell friends check and make sure all equipment works we even asked to look at which tow dolly we were getting before the paperwork but could not because they were unsure on which one we were getting employees need more training

Lori R. le

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Le client n'a pas laissé de commentaire.

Chris B. le

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My rating is based in uhaul.com. I reserved a 5 x 8 enclosed trailer to be picked up at the amici in Dunkirk instead was told I had to pick it up 25 minutes away in upper Marlboro ... I wasn’t happy about that but when I called the morning off, they didn’t even have it. So already I had to go out of my way and if I hadn’t called then it would’ve been even more of a waste of time. I originally wanted to pick up in Dunkirk which is 5 min from me and I was told they had them.. I ended up on customer service for 20 minutes, they couldn’t do anything for me so I ended up going with an open trailer which I did not want but had no choice. I called the station and made arrangements with them. Not happy with my U-Haul experience

Ralph G. le

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Le client n'a pas laissé de commentaire.

Adam B. le

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Equipment was not available at the time scheduled. Equipment was still connected to a U-Haul truck and I had to assist in disconnecting and connecting to my truck. Also, within two hours or driving equipment in normal conditions, the equipment experienced a blowout. Took nearly 45 minutes for assistance to arrive when there was a U-Haul facility within 3 miles of where we broke down on the highway.

Benjamin G. le

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Le client n'a pas laissé de commentaire.

Sarah J. le

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Le client n'a pas laissé de commentaire.

Steven H. le

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Le client n'a pas laissé de commentaire.

William O. le

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Service was fantastic ,truck was clean ,very convient location,I will reccomend and return soon for another rental ...thank u very much

Wayne L. le

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Le client n'a pas laissé de commentaire.