Le client n'a pas laissé de commentaire.
Penny S C.
Customer Reviews for Tri M Boat & Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Your on line registration was AWFUL, resulting in extra waste of time and money. Wait until the truck is reserved and then sell all of the extra stuff. Insurance would be the one exception.
Jerry S.The nice woman was friendly and quick to get me on my way at this location.
Steven C.Representative went above and beyond when we discovered they trailer lights were not working on our truck. She stayed passed closing time to help us figure out what the problem was. When we decided to go home and get another truck to pull the trailer she provided us with a gate code to get in and pick up the trailer. Exemplary example of customer service. Merci
Donald G.The front office lady was very nice and professional
Joshua M.Let customers know that is going to take a while before getting in the truck and advice them to return it during the day so it's easier to take pictures
Jose I.10/10 experience
Joshua S.Very convenient and a friendly staff. Two thumbs up, and 5 stars.
Kenneth M.Le service a été excellent. Agent was very helpful. Wonderful people at Uhaul. I have a tire issue and the response was great. I was back on the road in 45 minutes.
george V.The lady at the desk was very helpful and nice
ANGELICA Z.This storage facility told me that I had until dec. 31 to pay the full amount owed and they went behind my back and sold my things after accepting a payment. Then they stopped answering my calls to the facility and wouldnt responded to any of my voicemails that I left. I will be filing against this facility for stolen property, due to what the auction site that was used stated that if customer pays in full they have to let the customer get their things. The facility did everything in their power to not be available to take payment or return calls. There is no resolving when they sold my thing before the date they gave me over the phone.
Stephenie M. | Expérience généraleGreat experience.
Craig M.The office staff were angels. Everything went smooth.
phillip S.This lady was very knowledgeable and helpful. Much more so than the guy at the pick up location.
Jacob P.The office staff lady was very friendly and helpful both times I encountered her.
Eunice L. | Expérience généraleVery disappointed in the charges i received.
Sarah M.Smooth sailing at this storage facility Loved the experience and all the persons working there Definitely recommend and will use again in future Thank you !!
Totie H. | Expérience généraleVery professional friendly and thorough service. Thank You !!
Melanie L.The person told me all the lights were working. I left Texas and when getting into Oklahoma later that evening, I noticed I had no tail lights on the trailer. I had to pull over and find a hotel versus staying at a friends place due to no lights.
Russell P.This was a nightmare. I rented a small truck brought it back less than 24 hours later and went exactly 68 miles. I was overcharged $581! They made a terrible mistake on my mileage and emptied my bank account on the 4th of July weekend. It has been 4 days and still no refund!
Delta L.The 6x12 was clean but the side rails were so close to the side I was unable to tie my stuff down.
garry G.She was amazing I give her 10 Stars
Josie D.Rien
GARY G.Wonderful experience !
Keith C.I turned the trailer in after hours. The area was a pretty tight fit. Overall it was fine.
Shelly M.I have had 2 units for a time, 1 inside with climate control and kept the longest. The other unit was outside. Finally went through the one outside and condensed that one inside. Staff at the facility are great,understanding and good to work with. This storage facility is easy to maneuver around and the climate units have hallways wide and open . Great place. I like it.
ROBERT J. | Expérience généraleSmooth transaction. No improvements needed.
Judy K.The staff was extremely friendly.
Perry S. | Expérience généraleRien
Jahcyi T.The lady was so helpful. She answered my questions and pointed out information I needed to have a good experience.
DAVID L.This is a wonderful facility, and I truely recommend this place for storage and uHaul needs! The people are absolutely awesome and definitely understand customer service, and very respects!! Thank you Renae and Joe!!
Oveida B. | Expérience généraleI have no recommendations for improvement. Renee and Joe were both extremely kind and helpful.
Roger S.Good service
Marian H.Facility is older, but clean. Staff was very nice.
John L. | Expérience généraleKeep doing what you are doing.
ERCELIA S.Very friendly
Albert M.Rien
Kathryn M.The staff here was great and so helpful will definitely rent from here again. The only negative comment is the after hours pick up is a NIGHTMARE to navigate through on your phone. Will never do that again
Gerald L.Not sure what the ladys name is but she is awesome friendly and very good at what she does! She made an unpleasant (having to move) experience into a pleasant one with her customer service skills!
octavio l. | Expérience généralePrvious renter had obviously backed the 5x8 trailer into something HARD. Bottom of back doors were damaged along with a light and the trailer tonge was bent out of perpendicular by at least 8 inches. The thing towed to the passenger side so bad you could not see the trailer wheel on the drivers side through the mirror. Need to send to the shop to straighten the tounge.
George L.Super nice, friendly, courteous, and proficient
JODY N.I was told that it was a 20 ft from the guy working in the office and it was not, it was a 15 ft. He said he had not 15 ft? He was also a little demeaning. Treated my friend and I like we did not know what we were doing.
Kallene S.The people there were really friendly and the Lady even hooked up the trailer for me when I backed up to it. She went above and beyond with customer service.
Josh G.For helpful did everything for us on the fly especially after our original drop off location was closed
MATTHEW J.A few times the gate was left open but manager was in ghd officd otherwisr is was great
Diane K. | Expérience généraleRenae was always very helpful and kind....I always enjoyed dealing with her!!! Her customer service was excellent!!!
JUDY F. | Expérience générale