Évaluations des clients Triad Trailers LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Triad Trailers LLC

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Dorothy M.
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Le client n'a pas laissé de commentaire.

SHERI L.
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Le client n'a pas laissé de commentaire.

BENJAMIN ROLF B.
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Le client n'a pas laissé de commentaire.

Brion A.
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Mike was very helpful and flexible. Got what I needed, and he made it very easy. Would recommend.

John B.
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Le client n'a pas laissé de commentaire.

Terry T.
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Mike was very friendly and helpful. It made the whole experience very quick and easy

Blaine S.
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Great service. Only issue was that the appliance dolly wouldn't stay in a locked position.

Ann G.
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Le client n'a pas laissé de commentaire.

Samuel S.
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Excellent service!!!

James B.
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My experience At pick up in Raleigh was excellent. Professional and friendly. I would recommend. However, my experience at my drop off In Greenville was the complete opposite. The desk person was rude, mean, And totally unprofessional. I even dropped off a day earlier with much more gas than required. In addition the Sign on door said masks required. I had my mask and the Rude unprofessional at desk did not. This Mans attitude and unprofessional service left me with a bad feeling about uhaul. Greenville Location needs some serious customer service Training.

Lori B.
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Le client n'a pas laissé de commentaire.

ANTHONY A.
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Mike was very professional in his interaction with me.

Zakaria A.
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Le client n'a pas laissé de commentaire.

Kimberly D.
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Location is off the main highway. Please arrive VERY early to go through all the steps to obtain the truck if you are picking up the truck after hours.

Richard B.
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Le client n'a pas laissé de commentaire.

Brad M.
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Online process and phone support was PAINFUL

Bonnie L.
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IMPROVE PICKUP TIME AND PROCESS

Colby B.
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Many hidden fees. I've rented from uhaul many times before for a fraction of the cost of this place. I would recommend looking for another uhaul location.

Cejuanna M.
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When preparing the night before, U-Haul recommended that I arrive 10 minutes early to check in by phone. It took longer for me to figure out how to get into the truck, look over it, and be on my way. None of this was U-Haul's fault. I would suggest arriving 15-20 ahead of time to check out the truck.

Irene W.
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Le client n'a pas laissé de commentaire.

David B.
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Le client n'a pas laissé de commentaire.

William M.
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The location closed earlier that its posted closing time. I didn't interact with anyone.

Susan R.
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Le client n'a pas laissé de commentaire.

Christopher T.
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Le client n'a pas laissé de commentaire.

Keith W.
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Smooth process. Truck was very clean and waiting for me. Everything was fine and will use again. Highly recommend.

Michael F.
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Le client n'a pas laissé de commentaire.

Jordan S.
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I'm also rating the fact that you gave me the option to drop off to a location that did not actually accept Uhauls, which meant that after driving 8 hours and unloading a 15 foot truck I had to make multiple stops in a new city to try and drop off the equipment. There was no one at this particular location to receive my equipment.

Michael F.
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Le client n'a pas laissé de commentaire.

Tesia H.
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Le client n'a pas laissé de commentaire.

Jay S.
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Le client n'a pas laissé de commentaire.

Eino L.
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It should be made clear to the customer that not all sites provide all services. Norwood Garden Center let us reserve but when I called to confirm I was told we were not in their system and they would not rented a one-way truck. Yet a man working there most certainly did. Could have created quite an issue for us. And left a bad taste in my mouth regarding their business overall.

Brian L.
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This was a very easy move. Thankful for the wonderful employees who helped us pick up and drop off the truck.

Emrique M.
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Le client n'a pas laissé de commentaire.

Brandon B.
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Le client n'a pas laissé de commentaire.

Mark C.
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Owner was very nice and very helpful to us when we had problems with the app. The UHaul app is cumbersome and a pain and takes forever. I know it is meant to be easy and make signing the vehicle out a simple process, but it is not.

bernita A.
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Several of your customer service associates were very helpful. The gentleman that assisted me with getting the truck, Jasmine who waived the additional day due to all of the issues, Judy who assisted with making sure I wasn't charged the $20 fee due to issues with the app when I was trying to return the truck, and Ariel that assisted with crediting my card back because I was charged for the additional day. I will never use U-Haul again nor refer this company to anyone. I will also make a complaint with the better business bureau due to the horrible experience. You have great customer service people but your app sucks and needs major improvements! Sincerely a pissed off former customer.

Scott M.
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Le client n'a pas laissé de commentaire.

Kevin D.
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Le client n'a pas laissé de commentaire.

Anne D.
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Le client n'a pas laissé de commentaire.

Keith E.
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Have free coffee

ROSE H.
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Cannot comment on this facility, since I was told that they would be open until 3:30 p.m. and they closed at noon.

Carl G.
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Le client n'a pas laissé de commentaire.

Ronald M.
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Outstanding Service by this UHaul provider. The people are great and the vehicle was clean and ready to go. Ron

Sonny C.
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Ensure that the order is done right. We set it up for a 6om pickup and the place closes at 3:30...so the truck reservation should have been setup for mobile delivery checkout. Instead I had to call uhauls 800 number to make this change after arriving at this location.

Gabriel O.
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The service was excellent, Mike was very professional and very helpful. I would recommend this location to everyone. Thank you Mike for all your help.

bruce J.
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Le client n'a pas laissé de commentaire.

Denise H.
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Le client n'a pas laissé de commentaire.

napier B.
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Returned the truck at night and there was very poor signage to let you know where to go. Had to pull at 9 point turn when I got stuck in a dead end. Finally figured out where to and had to ask one person to move their car. This place is near a bar.

sean R.
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Mike is friendly, professional, expedient, and accommodating.

Amie W.
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Le client n'a pas laissé de commentaire.

Megan H.
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Original U-Haul location did not have the truck I requested available. The situation was out of the hands of the associate, however he was extremely rude and unapologetic. I arrived at the location 20 minutes early and he told me to wait, which is understandable. So I told him I was going to sit outside until it was time. When I went back inside 20 minutes later, he told me my truck was not returned by the last driver and they called a little while before. Rather than come out tell me, he let me wait. He scheduled for another truck at another location, and again was extremely rude. I ended up being late for the moving company that was transporting my furniture, which is fine as these things happen. However, the lack of customer service when dealing with a bad situation was appalling.

Raymond D.
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Please do NOT put in the dolly and blankets in a truck when they are not requested. They were a PITA and got it the way.

Kendra B.
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Mike was super friendly and helpful!

Ibrahima D.
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Good customers service

Christopher J.
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The online pickup process has the steps out of order so I had to spend 30 mins trying to figure it out and talking with customer service. Then the truck only had an eighth of a tank of gas so I had to fill it up some then didn't use all of that gas so I wasted that money.

allen O.
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Mike at Triad trailers was awesome to work with.... I will rent from him again!!!

David R.
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All was good .. gentleman that helped me was great !

Adeola A.
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The truck smelled really bad. Like animal poop and cat. I am allergic to cats so the entire time I was in the truck my nose way running and my eyes itching. also, I was unable to put the lock on the back of the truck once removed.

Howard B.
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Le client n'a pas laissé de commentaire.

Kyle K.
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already great customer service. And friendly.

Jennifer K.
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It was difficult to get the code to open the back door to get the key for the truck. Help was difficult to get. It was not an easy experience.

Scott K.
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Le client n'a pas laissé de commentaire.

Tim E.
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Mr. Orro was friendly, timely and very helpful. I will be using this location again!

Paul L.
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Le client n'a pas laissé de commentaire.

Victoria B.
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Le client n'a pas laissé de commentaire.

Dorothy S.
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Le client n'a pas laissé de commentaire.

Dorothy S.
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Le client n'a pas laissé de commentaire.

Anthony S.
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Le client n'a pas laissé de commentaire.

Christopher A.
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Le client n'a pas laissé de commentaire.

Christopher F.
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Excellent service! Truck shook a little bit. Maybe unbalance tire on front end.

Dimitri B.
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That's easily answered. Keep up the same great customer service you provided to me, with everyone!

NINA B.
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Excellent service, No improvement needed!

NINA B.
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Great Service, Courteous, Extremely Helpful answered all questions, Thank You Kindly, NIna Bodden 856-361-5057.

Joseph C.
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The person who checked me in was very nice and thorough when we walked around the truck. He went above and beyond anyone I have had previously.

Brandon E.
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Outstanding service!

Carl G.
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Le client n'a pas laissé de commentaire.

Bryan N.
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Customer service was great. Very friendly and accommodating.

Amy G.
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Le client n'a pas laissé de commentaire.

Brian S.
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Caesar (sp?) met me at the location and helped walk me through the U Haul app...he was extremely helpful - made the experience much better.

Lisa K.
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Le client n'a pas laissé de commentaire.

Scott F.
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Le client n'a pas laissé de commentaire.

Eugenia B.
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Michael was extremely helpful in getting me the right truck for my move. Very nice and professional guy and would definitely recommend his location again.

Joseph S.
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Easy pick up and friendly service.

Non reviews have been submitted for this location.

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