The vendor less pick up process (code to get the key) involved entering my information in advance, contacting once I arrived, the step to obtain the code was not present in the app so I spent 30 minutes with customer service to get it to show up. I am in IT and followed every step to the letter. The process for remote pickup should be streamlined a bit. Also, the drop off location, while very convenient, was a gas station/ convenient store. There was no indication of where to park the truck, I took the keys inside and the person at the cash register looked at me like he had no idea what I was talking about. He asked me if I owed any money or anything, to which I responded no and he just threw the keys behind the cash register. No truck examination for damage, which there was none of course, but also no check for mileage or trash inside the cab or rear of the truck. I understand this part of the process is somewhat new but you need to make sure everyone who handles these returns are trained appropriately.
Location de camion de déménagement à Raleigh, NC chez Triad Trailers LLC
Déménagement en provenance/direction de Raleigh, NC 27617? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Triad Trailers LLC. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Triad Trailers LLC
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Raleigh, NC.
Location de fourgonnettes et de camionnettes à Raleigh, NC
Les fourgonnettes et camionnettes de location U-Haul de Raleigh, NC sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Raleigh, NC 27617. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Mike made the rental experience as easy and painless as possible. I will definitely rent from there the next time I need a rental. Thank you Mike!
Mike was awesome to work with. Highly recommend and not recommendations for improvement. thanks, Kirk
Mike was very helpful and flexible. Got what I needed, and he made it very easy. Would recommend.
Mike was very friendly and helpful. It made the whole experience very quick and easy
Great service. Only issue was that the appliance dolly wouldn't stay in a locked position.
My experience At pick up in Raleigh was excellent. Professional and friendly. I would recommend. However, my experience at my drop off In Greenville was the complete opposite. The desk person was rude, mean, And totally unprofessional. I even dropped off a day earlier with much more gas than required. In addition the Sign on door said masks required. I had my mask and the Rude unprofessional at desk did not. This Mans attitude and unprofessional service left me with a bad feeling about uhaul. Greenville Location needs some serious customer service Training.
Mike was very professional in his interaction with me.
Location is off the main highway. Please arrive VERY early to go through all the steps to obtain the truck if you are picking up the truck after hours.
Online process and phone support was PAINFUL
IMPROVE PICKUP TIME AND PROCESS
Many hidden fees. I've rented from uhaul many times before for a fraction of the cost of this place. I would recommend looking for another uhaul location.
When preparing the night before, U-Haul recommended that I arrive 10 minutes early to check in by phone. It took longer for me to figure out how to get into the truck, look over it, and be on my way. None of this was U-Haul's fault. I would suggest arriving 15-20 ahead of time to check out the truck.
The location closed earlier that its posted closing time. I didn't interact with anyone.
Smooth process. Truck was very clean and waiting for me. Everything was fine and will use again. Highly recommend.
I'm also rating the fact that you gave me the option to drop off to a location that did not actually accept Uhauls, which meant that after driving 8 hours and unloading a 15 foot truck I had to make multiple stops in a new city to try and drop off the equipment. There was no one at this particular location to receive my equipment.
It should be made clear to the customer that not all sites provide all services. Norwood Garden Center let us reserve but when I called to confirm I was told we were not in their system and they would not rented a one-way truck. Yet a man working there most certainly did. Could have created quite an issue for us. And left a bad taste in my mouth regarding their business overall.
This was a very easy move. Thankful for the wonderful employees who helped us pick up and drop off the truck.
Owner was very nice and very helpful to us when we had problems with the app. The UHaul app is cumbersome and a pain and takes forever. I know it is meant to be easy and make signing the vehicle out a simple process, but it is not.
Several of your customer service associates were very helpful. The gentleman that assisted me with getting the truck, Jasmine who waived the additional day due to all of the issues, Judy who assisted with making sure I wasn't charged the $20 fee due to issues with the app when I was trying to return the truck, and Ariel that assisted with crediting my card back because I was charged for the additional day. I will never use U-Haul again nor refer this company to anyone. I will also make a complaint with the better business bureau due to the horrible experience. You have great customer service people but your app sucks and needs major improvements! Sincerely a pissed off former customer.
Have free coffee
Cannot comment on this facility, since I was told that they would be open until 3:30 p.m. and they closed at noon.
Outstanding Service by this UHaul provider. The people are great and the vehicle was clean and ready to go. Ron
Ensure that the order is done right. We set it up for a 6om pickup and the place closes at 3:30...so the truck reservation should have been setup for mobile delivery checkout. Instead I had to call uhauls 800 number to make this change after arriving at this location.