Le client n'a pas laissé de commentaire.
Bunnie S.
Customer Reviews for Trinity Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Not charge so much for milage..
Amber S.Uhaul employees complained about having to put on hitch for customer.
Greg C.Everything went super smooth with the pickup. My rig was ready and checked out, all I had to do was sign and drive away
Michael M.He had difficulty with Uhauls program working to upload my ID. I was sent a link and uploaded myself, which was no big deal. I felt bad for him that Uhauls system has some hold ups and delays transactions. But, Todd and his team handled it like pros and were awesome!
Missy M.Very helpful staff
Vincent M.The establishment was fine. The staff had a little trouble getting the equipment to work properly to inputting our information entered into the system for us to rent the truck. I don't know if it was computer problems or user problems. It doesn't matter because they got it done. I did a pre-trip inspection on the truck and it all looked fine. I drove that truck 100 miles each way and that truck bounced the entire way. It didn't matter if it was empty or loaded. I put about 4000 lbs on that 26' truck and it still bounced the entire way. The tires looked newish, but it is still work looking into. Over all. The truck did fine, the people got us registered and out the door fine. I would rent from Trinity Rentals again.
Tony S.Trinity Rentals went out of their way to make sure that I was able to pick the trailer up and get out in very short time went through all of the paperwork with me and hooked up everything and make sure all the lights worked I do not recommend anything at this time they do a great job
David M.Drove 103 miles to pick up truck from where I originally wanted to go.
Raymond P.U haul is still holding $89,95 on my Farmers National Bank debit card.
Susan Marie B.Easy drop off even after hours!
Brady B.Excellent customer service, was very quick and easy process, these guys know what they are doing. They were very helpful with an issue I had from the previous store.
Eric N.Once again, very satisfied with your establishment! Same as above, very happy with the staff!
William V.Left the truck outside (after hours).
Regina C.Pleasant folks
Ronald V.Good people that care but hands are tied with stupid policies.
Greg W.When a customer calls to do a pickup for U-Haul at a location you need to make sure that they give the proper information. We were told that we could pick up in Quincy Illinois at one of their locations. We had to travel a little over an hour out. Yes they gave me 60 extra miles but they did not take in consideration the extra gas. I feel that the U-Haul company still owes and that extra gas. All should be credit . And when calling to set up I'd ask that the ramp to be used for an electric wheelchair. The wheelchair weighs over 500 lb ramp was not wide enough.
Adam W.Trinity Rentals did everything perfectly as far as I was concerned.
N.D. H.I asked about money back due to not using my furniture pads and not using my mileage.the gentleman told me id have to contact uhaul and deal with them directly because they had nothing to do with uhaul.
Shawna H.I am a local business owner and I stopped in to make a appointment 3 days prior for a 20' truck. I made the reservation and got a confirmation. When I showed up to pick up the truck I was giving a 26' truck which I didn't need. 80 worth of gas for 200 miles!! I will never use uhaul again. It's sad that you stop in to make an appointment, get confirmation, and then get something other then what was reserved.
BOB B.It was all good
ALLAN M.Location was great. Friendly and ready to get us on our way. We were suppose to get our truck in Springfield and we were no at all happy we notified Friday that we would need to drive over an hour away to get our truck
Mark B.They went ahead and hooked up the car hauler to the truck before I got there. That was a big time saver.
kevin W.People Were very Nice and helpful.
Todd C.Excellent service à la clientèle. Helpful; friendly; think he would have driven the trailer if I would have asked him!! Great location!! Easy in and easy out too.
Tracy A.Would recommend this U-Haul location to everyone. Great service efficient Staff.
Todd C.Very friendly and professional
Timothy J.I had to drive 50 minutes to pick this up because you couldn't get one here in town. The computer system was down and I have never received a contract.
ty L.No improvement required - Staff was excellent!!
Becky R.Alternate site that was 40 miles away from requested. No other one way trucks were available. Website should be improved so that sites that have the equipment available are only listed.
Martin L.Nothing.
Jodi H.Best U-Haul experience ever!
John B.This site needs no improvement. They were very kind & helpful. They made this experience absolutely wonderful. Very efficient staff!
Becky R.They did a great job getting us checked in so we could be on our way,
jana A.Jared at Trinity was very helpful.
PATRICK S.Service was great!
Karen S.