Trucks were over booked. A lot of pressure to turn the truck no later than 4P.Charice M.
Customer Reviews for Trojan Storage Of Salem
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Salem, OR 97301
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h30 pm
- Dim : 9h am à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nathan was neatly dressed, very nice and friendly. Office was clean. We were in and out quickly. Great experience.David B.
Le client n'a pas laissé de commentaire.Adriana R.
Excellent service à la clientèlemitch G.
I reserved a truck online to be picked up at Trojan Storage of Salem and it was ready when I arrived. The transaction was smooth and easy, returning it was even easier.Michael F.
Le client n'a pas laissé de commentaire.Caithlyn C.
No fault of Trojan, I blame U-Haul, which sent me to a facility which doesn't carry Appliance dollies, even I booked the truck (and said Dolly) for the express purpose of moving a refrigerator. Fortunately, the Trojan agent quickly located an appliance Dolly at a U-Haul a few miles away.Thomas W.
The price was misleading. I was charged more then expected. Hidden fee's were tacked on. My $29 truck turned into 145 trip. I returned the truck within 4 hours. That was in town. I put $20. Into the truck to make sure it would be on the 1/4 tank mark.Leif C.
I was told that if I changed my drop off location that I would save 30$, and I was also told that since I only received 6 of the 24 moving blankets I reserved that I would save another 20$. This did not happen and when I dropped off the U-Haul in the place I was told to I was charged another 25$ fee for an unknown reason. I am very unhappy with my experience and feel like I was lied to and taken advantage of. Not cool.Jared L.
Le client n'a pas laissé de commentaire.Jeremy G.
Le client n'a pas laissé de commentaire.Fabiola C.
Le client n'a pas laissé de commentaire.CORRINE E.
Efficient, friendly service.SHELLEY W.
Le client n'a pas laissé de commentaire.COREY ZACHARIAH B.
Don't overcharge me next timeALEXANDER B.
The agent was efficient and professional. Answered all questions and was very helpful. I will definitely return to this location for future rentals. Thank you !CHERYL LEE L.
Le client n'a pas laissé de commentaire.LESLIE C.
Le client n'a pas laissé de commentaire.DONNA W.
Staff was great. Easy transactionJeremy G.
Le client n'a pas laissé de commentaire.Amir B.
I don't have anything to comment about how to improve anything. The service was fast they were friendly and the process was short and reasonable price ty satisfied customerEMERALD PAULINE P.
Le client n'a pas laissé de commentaire.Zhihua W.
Great customer service skills and happyTracy M.
Le client n'a pas laissé de commentaire.Jason T.
The personnel inside were excellent at solving little wrinkles. Kudos to them.JANET LYNNE B.
Le client n'a pas laissé de commentaire.Casey K.
The back door of the truck was somewhat difficult to open. Everything worked just fine, though.DONNA LEE M.
Le client n'a pas laissé de commentaire.Kendra C.
Le client n'a pas laissé de commentaire.Douglas B.
Le client n'a pas laissé de commentaire.Joel D.
Le client n'a pas laissé de commentaire.Jonathan B.
Le client n'a pas laissé de commentaire.Michael S.
Trojan storage was great and helpful. The overall experience was not. I made the reservation for this location. Received an email update with a new location to pick up the truck. Then after doing the online check in, received a third location for pick up. When I called the 800#, for clarification, they gave me a local number that was supposed to open at 9, but sent me back to the 800 number. Trojan had a truck, helped straighten out the reservation and was helpful.KATHERINE ANNE Y.
Le client n'a pas laissé de commentaire.HELEN JEAN S.
Very friendly and quick and efficientSHAULA ELIZABETH C.
Le client n'a pas laissé de commentaire.Colby H.
Le client n'a pas laissé de commentaire.ANTONIO M.