The folks at Truly Safe Self Storage were extremely well-prepared, polite, and professional. They will definitely be my first choice next time I need a rental truck. Merci!Russell L.
Customer Reviews for Truly Safe Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Albuquerque, NM 87108
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 5h pm
- Dim : 10h am à 3h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Rosa M.
Le client n'a pas laissé de commentaire.Nicholas C.
great servicePeter Z.
Le client n'a pas laissé de commentaire.Michael H.
Everything was absolutely amazing. Truly amazing! Was really treated like family!Joseph W.
Le client n'a pas laissé de commentaire.ALEXANDER W.
Super helpful manager! Quick service! Incredible experience!Timothy J.
Le client n'a pas laissé de commentaire.Angel F.
Le client n'a pas laissé de commentaire.Katherine T.
Was first going to be charged an extra $68 for excess mileage...I drove from my old house to New one and then dropped off truck. Somehow uhaul calculated a 200 mile one way trip could be done in 170 miles...how sillyTHADDEUS A R.
Le client n'a pas laissé de commentaire.Jennifer J.
Great people!Chris M.
Le client n'a pas laissé de commentaire.Bruno I.
Le client n'a pas laissé de commentaire.Joe H.
Le client n'a pas laissé de commentaire.Donald M.
Vehicle was literally clean enough to eat off of. Staff very helpful and extremely friendly. I will rent from them for my uhaul needs.walter W.
I really appreciate the flexibility and help I received when I needed to extend my truck. I will definitely rent from this place again. Merci.Nicole S.
The owners of this location were top notch and super friendly. I'll go out of my way to rent from these wonderful people. Drop off was quick, easy, and professional.Justin D.
Le client n'a pas laissé de commentaire.Monty S.
This location is excellent. Owners care and their trucks smell great and are well maintained. I felt welcome to be a customer Thank you Adam HolbrookAdam H.
While the woman checking me in, preparing the trailer and checking lights and chains were fine, the location - however- is in a seedy - crime area of town. The "office"was a total wreck: chewed up old dog toys, tattered furniture, and just plain junk that needed to thrown out because it was in fact just plain junk you wouldn't even see at a rescue mission or Salvation Army.Manfred D.
Le client n'a pas laissé de commentaire.Michael C.
Grateful for the service you get..Bonnie C.
Good customer service and a cool doggo.Wesley C.
Le client n'a pas laissé de commentaire.Mary W.
Great person attention.Ronald P.
Le client n'a pas laissé de commentaire.Travis J.
Awesome customer serviceRobert M.
(This is not location-specific) The online check-in system gave us a really hard time because of my husband's international divers license. That system is a headache...Pieter N.
Great overall experience!Joseph L.
While the Cargo Van I rented for a few hours was indeed newish and clean on the inside, with a mere 861 miles, the windshield was caked with bug splatter and dirt. I tried to clean the windshield with the wipers, but the debris and splatter were very much caked on and the wipers proved futile. So for the safety of everyone involved, perhaps we can clean the windshield between rental customers.Enrique S.
Staff at truly safe were very good, helpful and friendlyMalcolm M.
The only problem was the battery died, recharged twice, took along to get help to diagnose the problem, caused a delay of unloading and return to Truly Safe Self Storage.Maria A.
Easy and painless QUICK return!ERIN P.
Le client n'a pas laissé de commentaire.Gerardo A.
Le client n'a pas laissé de commentaire.MICHAEL JOHN F.
Le client n'a pas laissé de commentaire.Stephanie S.
Perfect transaction!Charles F.
Le client n'a pas laissé de commentaire.Kelsey D.
Le client n'a pas laissé de commentaire.Brianna F.
Le client n'a pas laissé de commentaire.Amanda D.
the uhaul app sucks. doesnt work and cost me an extra 20 dollars because it doesnt work.Curtis C.
Le client n'a pas laissé de commentaire.Genevieve H.
The owner of this location was extremely thorough and patient with our walkthrough!Lien H.
Very friendly and fast. Would rent againRandell B.
I want to communicate that Brian is awesome and really went out of his way to help me with the rental. He organized to help me leave my vehicle at his location, personally took me to pick up a truck at another Uhaul location, and then helped me get the autotransporter connected and everything ready to go. He is a great asset to the Uhaul brand. Great service during the time when it is hard to get a Uhaul truck in New Mexico.Kierran M.
Le client n'a pas laissé de commentaire.DEREK E.
Le client n'a pas laissé de commentaire.Brigid Q.
Le client n'a pas laissé de commentaire.Martin V.
Customer service and help was top rate.Rosalinda R.
Le client n'a pas laissé de commentaire.Ramona M.
Le client n'a pas laissé de commentaire.Susan S.
Le client n'a pas laissé de commentaire.WALTER T.
The folks at the location I rented from went out of their way to accommodate us even though there was a time crunch. Friendly staff and I will recommend this location to friends.Donald W.
Le client n'a pas laissé de commentaire.Lee C.
Le client n'a pas laissé de commentaire.NATHAN DAVID S.
The owners went out of their way to receive the van. They waited for me after closing hours. Outstanding service and hospitality. They offered me a ride to my hotel also. This kind folks are truly comited to customer service.carlos S.
You are doing a great job.. I don't see anything that needs to be improved.... Thank you for all your help....Lorriane D.
Le client n'a pas laissé de commentaire.Espie R.
Le client n'a pas laissé de commentaire.JESSICA R.
No improvements on this end, all the employees were very courteous, knowledgeable, friendly and very respectful!! First time I had rented a UHAUL BUT NOW I'm sure it won't b the last!!! Thank You All!! Pat yourselves on the back for your excellent service.armando C.
Le client n'a pas laissé de commentaire.Karla H.
The folks there were awesome. They went way beyond a typical rental place. Made it a great experienceThomas S.
Le client n'a pas laissé de commentaire.Elizabeth G.
Le client n'a pas laissé de commentaire.Robert B.
Didn't have no troubles.everything went smoothly.great job.Christopher L.
Went above and beyond. Even gave me a ride back to the airport when I returned there uhaul. Very impressedMARK S.
I loved the efficiency of the pick up and the drop off. The representative was also very friendly and made my experience way much better. MerciPeter M.
This is an excellent group to work with, a hidden gem.Norman Henry G.
Really friendly. Very easy to drop off.Joy W.
Staff was extremely accommodating and very friendly for a short notice trailer need. Well maintained and I'd recommend!Jeremy D.
This can't be the ONLY location in Albuquerque to pick up a 26 foot truck. Had to drive across town to pick up the truck, then BACK to the other side of town to move. Not very convenientLaura S.
Le client n'a pas laissé de commentaire.Jeannette S.
The directions emailed to me was incorrect and sent me on a wild goose chase, the owner was apologetic and friends but this wasted alot of my time and money.Joseph G.
Was told that I would receive a receipt via email. I have not a day later and I've checked my spam/junk folder.Lawrence O.
Amazingly efficient, helpful, and friendly.Erea W.
Le client n'a pas laissé de commentaire.JUSTIN L I.
Keep doing what you guys are doing! It was a great experience.Angel M.
Le client n'a pas laissé de commentaire.JOSIAH A.
Husband/wife team was very friendly and helpful. Will use their service again when needed.scott H.
Called in advance for hours and additional drop off information. Very friendly, informative and helpfulJAMES P.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.Angelica A.
Everything was amazing!! Thank you so much, amazing customer service!Jasper H.
Perfect neighborhood U-haul representative!Kevin W.
We dropped off the truck and were out in minutes.ROBERT H.
Le client n'a pas laissé de commentaire.Jacob V.
The owners were friendly and great to work with. I'll definitely rent from them again on my next move.Matthew L.
Well I may call this man by the wrong name again, but Brad? (I think) helped me get my truck which I signed up no contact online. I got in there to pick up my truck like I reserved it on the phone and to remove the moving blankets that counted themselves in the project. Brad was so helpful. He took care of explaining how to do the online process, removed the blankets while the 3 puppies were sniffing me out. ðŸ˜‚ I would send my kid or anyone else to their spot.Bridgette A.
The owners were great. They went above and beyond. Great people.Callan C.
Le client n'a pas laissé de commentaire.Mark D.
Le client n'a pas laissé de commentaire.William B.
Very courteous and professional staff.Richard H.
Le client n'a pas laissé de commentaire.CLINTON S.
Le client n'a pas laissé de commentaire.Daniel J.
Le client n'a pas laissé de commentaire.Michelle L.
Very helpful faculty. Willing to work with me and very friendly. Got everything taken care of quicklyRebecca K.
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