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DARLENE R
Customer Reviews for Truly Safe Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great experience from start to finish. Would highly recommend
John GKeep doing what you're doing 😊
dina jexcellent service, friendly staff!!! thank you!
John HThis was not the location that I requested for picking up the equipment. I'm not sure why you even ask where we want to pickup, since my experience is that you always send me to a different location.
Rachel MManager attempted to overcharge me for gas. Tried to charge me for 4 gallons +/- when I had only driven 16 miles. Fortunately I had taken a picture of the gas tank meter and was able to dispute charge but she made it more difficult then needed since the mileage usage was clear, 16 miles. She then asked if I had taken a picture of the gas tank meter... It shouldn't have played out that way.
THOMAS MThe check in process took 45 minutes.
Francesca ATruly Safe is my Go To for all of my moving needs. They are always professional and ready to go! Thank you for making the hard parts of my life a little easier!
Celine SBryan and his wife Gayle are amazing! They worked so well with us, they were honest about our options and what would be the best fit for what we needed. I truly will only will ever be calling this location to book a reservation. They were awesome. Thanks again.
Devida GDefinitely some of the nicest people you'll ever meet and great central location. 5 star
Anthony sThe owners are beyond Amazing. Huge Thank you
Anionette CThese guys were the ABSOLUTE BEST!
Stephanie BEasy drop off, super kind & efficient. We were even given a ride to the airport by the owner & he wouldn't accept compensation. A good man & true customer service.
Scott MThis Uhaul is the best of the best of the best
Lisa DVery nice service has everything ready, easy in and out!
Gay BGreat service great people
Karen VThe furniture dolly was not available as promised, but everything else was available and ready to be used. The worker was knowledgeable, courteous and friendly. Overall a very good experience.
Jeannie PVery helpful, all was as planned.
Scott HA+++
Harry RUhaul representative was courteous and kind and helpful regarding information about storage units nearby.
Katherine DExcellent service
Michael RI was super happy with my experience with this company. They went above and beyond and made was an extremely stressful situation for me, much better. They're great people.
Robert GThe staff was phenomenal and even stayed over at the end of her normal work hour to take care of me and get me set up. Units are secure and have easy access to load and unload.
mary bDon't have to improve anything. I really had the most help today with my move at this location that I've ever had help anywhere. It was really really wonderful.!!
Sarah HAbsolutely fantastic customer service!
Sergio Lnothing we were totally satisfied with everything about our experience with you all
phyllis JThis locations has two of the nicest people owners. Super helpful and just genuinely friendly people. Merci!
Carithrose KStaff was fantastic, location was convenient, no improvement necessary.
chris bGreat people. The whole family. Really nice!!!!😀😊
Katherine AVery nice good people
Marcos PVery friendly staff and very helpful. Overall great experience
Megan RI needed a trailer quickly as my Husbands motorcycle broke down on the side of the freeway. The folks there were very helpful and hooked up the trailer and got me on my way very quickly! They were lifesavers! HIGHLY RECOMMEND!
Mary PWonderful people. Easy to work with. Made it work for us on an emergency
Paul MEasy to return
Jared HAucun
gary SOwners were very friendly and helpful. Would use again and highly recommend.
Jean OGreat people!
Michael MGreat equipment, great customer service. Highly recommend this store.
Michael CVery helpful and had the trailer I needed.
William TExcellent Service. , Friendly staff. Equipment on very good shape. Very clean location.
Jorge RThe business owners were beyond helpful and patient, and I'd be happy to rent from them again
Alex WNada, they are the BEST!👍🏼
linda Gthe best uhaul rental ever
peter zGood customer service
Dhruba GGail was very professional and accommodating. Would definitely contact her in the future for my rental needs.
larry bThis is the best Uhaul experience I have had in my life and I have moved 25 times. I hope. I hope I don't need a Uhaul anytime soon but if I do, I will return here. Merci!
Erika ABrian is awesome!
Martin Ggreat service, great experience all around.
Christine TGreat experience! No suggestions for improvement necessary!
Alison KNothing, everything was just perfect as always 👌
Brian RThey definitely take extra care of you here.
Jason WShe did a great job checking me in while dealing with other customers.
Charles BHelped me with hitch
Adam LAbsolutely nothing! Everything is always perfect. They're friendly, communicative, reliable. I've used them 3 times now and everytime was fantastic. I will not use another UHaul company. I will always go to them and I recommend you do too!
Ashley TVery friendly and good people there. Nice easy rental.
Marty FBrian is amazing. He picked my husband up from the airport. They go well beyond to help. Merci
James RRien
arlene gWell I can’t think of anything I would change because the entire process was completely stress free and that’s what’s really important to me
Willie HFriendly courteous service provided options for returning trailer. Would recommend this dealer
james bBrian and Gale were extremely helpful and kind! I highly recommend this location!
Michele DOverall great price
Jimmy L | Expérience généraleOwner/ Manager was very helpful and able to find me help to unload. Nice gentleman great place easily accessible No problems everything upfront was made to make my movein as painless as possible
Robert M | Réservation