excellent service, friendly staff!!! thank you!
John Holden
Customer Reviews for Truly Safe Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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This was not the location that I requested for picking up the equipment. I'm not sure why you even ask where we want to pickup, since my experience is that you always send me to a different location.
Rachel McElwainManager attempted to overcharge me for gas. Tried to charge me for 4 gallons +/- when I had only driven 16 miles. Fortunately I had taken a picture of the gas tank meter and was able to dispute charge but she made it more difficult then needed since the mileage usage was clear, 16 miles. She then asked if I had taken a picture of the gas tank meter... It shouldn't have played out that way.
THOMAS MOPPERTThe check in process took 45 minutes.
Francesca AscenzTruly Safe is my Go To for all of my moving needs. They are always professional and ready to go! Thank you for making the hard parts of my life a little easier!
Celine StarkovichBryan and his wife Gayle are amazing! They worked so well with us, they were honest about our options and what would be the best fit for what we needed. I truly will only will ever be calling this location to book a reservation. They were awesome. Thanks again.
Devida GallegosDefinitely some of the nicest people you'll ever meet and great central location. 5 star
Anthony sciumbatoThe owners are beyond Amazing. Huge Thank you
Anionette ChavezThese guys were the ABSOLUTE BEST!
Stephanie BeckerEasy drop off, super kind & efficient. We were even given a ride to the airport by the owner & he wouldn't accept compensation. A good man & true customer service.
Scott MatneyThis Uhaul is the best of the best of the best
Lisa DeweeseVery nice service has everything ready, easy in and out!
Gay BirkyGreat service great people
Karen VegaThe furniture dolly was not available as promised, but everything else was available and ready to be used. The worker was knowledgeable, courteous and friendly. Overall a very good experience.
Jeannie PfeiferVery helpful, all was as planned.
Scott HartungA+++
Harry RobertsUhaul representative was courteous and kind and helpful regarding information about storage units nearby.
Katherine DufresneExcellent service
Michael RankinI was super happy with my experience with this company. They went above and beyond and made was an extremely stressful situation for me, much better. They're great people.
Robert GarlingerThe staff was phenomenal and even stayed over at the end of her normal work hour to take care of me and get me set up. Units are secure and have easy access to load and unload.
mary barrerasDon't have to improve anything. I really had the most help today with my move at this location that I've ever had help anywhere. It was really really wonderful.!!
Sarah HunterAbsolutely fantastic customer service!
Sergio Larezanothing we were totally satisfied with everything about our experience with you all
phyllis JenningsThis locations has two of the nicest people owners. Super helpful and just genuinely friendly people. Merci!
Carithrose KamermansStaff was fantastic, location was convenient, no improvement necessary.
chris borchardtGreat people. The whole family. Really nice!!!!😀😊
Katherine AllenVery nice good people
Marcos PalreiroVery friendly staff and very helpful. Overall great experience
Megan RobertI needed a trailer quickly as my Husbands motorcycle broke down on the side of the freeway. The folks there were very helpful and hooked up the trailer and got me on my way very quickly! They were lifesavers! HIGHLY RECOMMEND!
Mary PittmanWonderful people. Easy to work with. Made it work for us on an emergency
Paul MitchellEasy to return
Jared HaleAucun
gary StaleyOwners were very friendly and helpful. Would use again and highly recommend.
Jean OstromGreat people!
Michael MayoGreat equipment, great customer service. Highly recommend this store.
Michael ChavezVery helpful and had the trailer I needed.
William TeaneyExcellent Service. , Friendly staff. Equipment on very good shape. Very clean location.
Jorge RomeroThe business owners were beyond helpful and patient, and I'd be happy to rent from them again
Alex WilhiteNada, they are the BEST!👍🏼
linda Garciathe best uhaul rental ever
peter ziedinsGood customer service
Dhruba GautamGail was very professional and accommodating. Would definitely contact her in the future for my rental needs.
larry brasslowThis is the best Uhaul experience I have had in my life and I have moved 25 times. I hope. I hope I don't need a Uhaul anytime soon but if I do, I will return here. Merci!
Erika AndersonBrian is awesome!
Martin Gallegosgreat service, great experience all around.
Christine TenenholtzGreat experience! No suggestions for improvement necessary!
Alison KaislerNothing, everything was just perfect as always 👌
Brian RaelThey definitely take extra care of you here.
Jason WestShe did a great job checking me in while dealing with other customers.
Charles BradleyHelped me with hitch
Adam LaVailAbsolutely nothing! Everything is always perfect. They're friendly, communicative, reliable. I've used them 3 times now and everytime was fantastic. I will not use another UHaul company. I will always go to them and I recommend you do too!
Ashley TalbotVery friendly and good people there. Nice easy rental.
Marty FletcherBrian is amazing. He picked my husband up from the airport. They go well beyond to help. Merci
James ResendezRien
arlene gallegosWell I can’t think of anything I would change because the entire process was completely stress free and that’s what’s really important to me
Willie HutsonFriendly courteous service provided options for returning trailer. Would recommend this dealer
james bellissimoBrian and Gale were extremely helpful and kind! I highly recommend this location!
Michele DiSalvatoreThe gentleman at Truly Safe was professional, personable and thorough. Made the pickup a genuine pleasure!
Laura JonesHave brought back uhauls here before. Not in the best part of town, but they keep it looking good and tidy. They helped me out with the return even though I didn't realize they had shorter hours on the weekend. Great service!
Sherri SchwenkeOverall great price
Jimmy Low | Expérience généraleOwner/ Manager was very helpful and able to find me help to unload. Nice gentleman great place easily accessible No problems everything upfront was made to make my movein as painless as possible
Robert Macdonald | Réservation