The personnel that I worker with were great: courteous, knowledgeable and communicative! I really enjoyed working with them!
jimmy C.
Customer Reviews for Tupelo Lock Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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She didn't expect anything or give me my paper or ask me how many miles was I going had to call to see what kind of gas did it use it was just a mess
TIFFANY R.Felt like I was getting something from my mother, which is a good thing
CONRALPH C.Absolutely nothing the lady that helped us went above and beyond very kind..
Teresa F.Great service
Chad S.Everything was working and wonderful,the lady that waited on me was very nice and polite had a wonderful personality.i have no complaints about nothing
Jackie S.Attendant charged things I didn't need to the contract, and said without them I couldn't get the equipment which it is a lia because I have rented the same equipment before several times without the extra stuff. I am very disappointed with the service at this location, and will never go back.
Enrique M.na
myres H.Nothing The lovely lady I dealt with at the lawndale uhaul location in tupelo was spectacular She is the best and deserves a raise! Merci
Johnny H.The air conditioner would stop working ever so often.
Leslie T.Great thanks well job
Christopher B.Agent was extremely helpful and accommodating in every way, above and beyond on every level
Jeff B.For Safety concerns....Insure Customer Representative Orientate Customers how to properly hook up Equipment... We had to use You Tube video
DANNY L.The drop off location didn't have a jack to use to lift the trailer off the hitch but luckily we put one in our truck so we were able to unhitch the trailer. The rental locations need to have a jack available for customers that may not have one in their vehicle.
Jim W.The pickup location was changed and I wasn't informed. The truck check engine light was on. Tires out of balance so it rode like a paint shaker. Was told to bring it back with 1/4 tank of gas which I did but was charged and listed as empty. Was called and told I was late bringing it back when I was clearly asked if I was bringing it back Friday and responded yes, twice. The AM person that checked me in was awesome and the PM lady that checked me in was nice but is also the one who listed the gas as out when I have returned it with more than i picked up with. First time I have ever felt cheated by uhaul.
Mike G.Personnel amical
Kimberly G.Please get more trailers!!!
Kathryn M.Surprised that the vehicle was dirty inside and out. Fuel gauge was setting on empty. A couple of warning lights were on on the dash. After a call to office by employee was told it was ok to run the vehicle with the warning lights on. Otherwise happy with the service.
Duane B.Make sure everything you rent is on the truck when you pick it up.
CHARLES W.I was told of Cree storage by uhaul and pick up. This was not true.
john C.I was charged for a dollie and pads that were not on the truck. I feel like so should get a refund for the dollie and pads.
DARREN C.Everything went well I was very please with the service
CLARESA J.The receptionist was just Awesome and friendly and was very knowledgeable about the equipment!!!! Totally Awesome!!!
KEVIN M.