No one there during business hours, had to use the drop off box. And your corporate e mailed me stating I hadn’t returned the unit. Quite frustrating
samuel b
Tupelo Lock Storage LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Tupelo, MS 38801
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisCustomer service was prompt and friendly:)
Lisa LThe owner/manager of this site had an off site location and there was only one truck there which was bigger than I wanted and I was forced to take it. The employees at the regular U haul site were very helpful and drove me over to the site. The regular site had several smaller trucks that would have been better for me re: size, loading and unloading my motorcycle, as well as gas. The larger truck I was forced to rent had a large crack in the windshield, the floor was all muddy, and obviously costed more. I have rented a lot of vehicles over the years from U Haul and this was only time I was not satisfied with the service.
Robert RBrandon, manager of some sort in Tupelo, MS, awful customer service. Several conversations went badly and he admittedly charged extra non-valid charges because he was angry with us for not wanting to follow through with a change of drop off location he initiated without our consent hours after picking up our rental. Will 1000% never be using U-Haul again after these interactions. U-Haul should be hugely embarrassed by how we were treated BY A MANAGER - district manager he said. We followed the directions of his employee exactly. Y’all need to do better by your customers.
Marty CDrop off is easy, Wish pickup was as easy.
Carol D