Customer Reviews for Turbo Mart
(U-Haul Neighborhood Dealer)

Évaluation :

5

Trailer return and check out was quick and easy.

Évaluation :

2

I spoke to nobody as they didn't know what to do and had to use the app for returning the truck.

Évaluation :

5

I would only say that the handle jack could probably use a little grease. The check and check out was very good. The trailer had some damage but was fully functional.

Évaluation :

1

The cost was entirely too high and they wouldn't take cash as a payment which makes no sense at all. And they took forever to figure out how to check me out.

Évaluation :

3

The truck was covered in snow when we got there, and we had to remove the snow ourselves.

Évaluation :

4

Very polite and helpful

Évaluation :

2

We asked for the usual for 2 days was only given 1 day. Also we went over our miles and charged extra money our trip was from turbo mart to 64 main st my morris ny then to 762 n center at canton pa then back to halls in tough pa if uhaul can't figure out mileage based off google maps and add a few miles then there is an issue and uhaul shouldn't be charging by mileage

Évaluation :

3

The equipment had failure with surge break could not back up trailer due to surge break setting and not releasing. Don't believe i will be renting uhaul trailer ever again paid for 24 hours and spent half the time trying to get access to pick up my items and ended up returning 5 hours from pickup of rental

Évaluation :

3

Truck was not what we had reserved. No notice was given regarding the issue. Not to mention, the mileage and gas guage were NOT was stated in contract.

Évaluation :

5

You knocked it out of the park. Very professional

Évaluation :

3

The young lady was very inexperienced. She was also trying to take care of the gas pumps and the pizzeria at the same time she was trying to check me out. I felt very bad for her. The air conditioning in the truck "worked" but only through the defrost and floor. We reported it upon turn in and found out there was a vacuum tube that had disconnected… I recommend that all vents get checked to ensure all systems operate correctly.

Évaluation :

5

I reserved a 2 wheel dolly. When I arrived, the only 2 wheel dolly had a $7 advertisement. Sadly, the $7 dolly wasn't in the stores inventory and I had to pay $15 because that was all she could charge through the U-haul billing system at that location. The woman was very apologetic.

Évaluation :

5

It was easy to reserve the truck by phone. The young man was very helpful. Merci.

Évaluation :

1

Better customer service than not going out to do the job