Le client n'a pas laissé de commentaire.Baljinder G.
Customer Reviews for U Lock Plus Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Brampton, ON L6S5X8
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam : 9h am à 4h pm
- Dim : 9h am à 1h pm
Heures d'ouverture spéciales
- 10/2/2022: 9h00 am à 11h00 am
- 10/9/2022: 9h00 am à 11h00 am
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The check engine light and traction control light were on at pickup. These issues should be resolved before the vehicle is rented to a customerKALPESH C.
Make sure vehicles are clean befor renting it outNarine B.
The front tire pressure was too low. 32 psi instead of required 55psi. The dashboard was showing a warning of low tire pressure. When I called the location I was told that I have to fix this myself. I ended up going to the gas station before starting my move. That cost me extra 4 kms and I had to pay for the air too.Yadwinder G.
i tookk the van from this location i told that guy who work over there that i don't need insurance coverage and i only drove the van for 20 km that all but he charge me for 40km that is such a hilarious service.HariHar S.
Le client n'a pas laissé de commentaire.sukhwinder R.
I put gas in it,but they still charged me for the gas. I used it for 2 hours and I got charged 89,06$, that is not acceptableSahib Manmeet S.
Le client n'a pas laissé de commentaire.Chintan B.
Le client n'a pas laissé de commentaire.FRANZ S.
I am still being charged for an extra day, even though I have returned the truck according to my contract and followed the key drop off procedure as per Uhaul website. Overall, this has been one of the worst experience I have ever had with any type of customer respect and support.Rubens B.
Bad customer service. Guy not friendly or helpful.Emanuela O.
Make it clear about the Daily rates and how you stay competative with the mileage per day. Overall I was very pleased with the end result. MerciLarry W.
Wanted to change drop off location but the person who attended me said it can't be done but by checking online this service was available. Another thing is the price, it started with 19,99 but I end up paying 140 for 12 hours use which in my opinion is insane.Galo G.
UHAUL changed my pickup location. I was over charged. I asked for an explanation as to why and haven't heard back from UHAUL. Not the best experience. Very disappointed.Amanda H.
Le client n'a pas laissé de commentaire.Mohan S.
Le client n'a pas laissé de commentaire.Tajinder B.
Location was perfect but the services u haul gave me are pathetic. Would never recommend u haul to any one. The worst decision of my lif was opting u haul. Would never u haul again in my life.Fahid Z.
Truck aliment issues.Divesh K.
There should be a grace amount for gas. I have pictures of when i took vehicle and gas amount as well as pics of when i returned vehicle and gas meter. To be charged $14,75 for gas that would take less than $5 to move the needle a millimeter back is criminal. Can someone contact my son to dispute this? His name is Hagos Birch and his number is 647-963-2705 or email him at firstname.lastname@example.orgHagos B.
I filled up fuel to a little over I got. Still I was charged $25 for fuel.Gurcharan N.
Uhaul didn't had A/C working. Got overcharged 50$ and no refund processed and no proper answer on why overchargedShreyansh S.
Le client n'a pas laissé de commentaire.Jasmeet K.
Dolley was missing, so i have to drive back to pick it upSricharan S.
the guy was rude .Never gave me a written agreement wasted one hour to book my vanMohammed N.
Meeting and doing things like business transactions would be best in person. Not everyone is tech savvy.Shawn H.
Le client n'a pas laissé de commentaire.Jigar K.
Le client n'a pas laissé de commentaire.Curtis H.
Le client n'a pas laissé de commentaire.Kirubananthan R.
Le client n'a pas laissé de commentaire.Yashrajsinh B.
Le client n'a pas laissé de commentaire.DEEPAK T.
The person handling the truck rental was awesome. He was on time, very friendly and respectful. I would definitely rent from here again and recommend it to other people.Jatinder B.
The staff was so unprofessionalRicky R.
Customer service is terrible. Guy I dealt with this morning is very rudeFritz A.
Le client n'a pas laissé de commentaire.bhavikkumar P.
had a deal with natasha she requested to have the truck back from london to brampton at no extra cost and additional $100 off as they needed the truck back only at there location. i took the deal and but wasted my two hours and fuel/kms to bring the truck back to brampton because later when i returned the truck they refused that didn't have any deal like that. i tried to give them a favor but they are huge scammers. that is not even the end, they even charged me extra $70 on top of $500 for leaving only 2 water bottles in truck as clean up charges. Stay far away as possible for these highway robbersHarpreet S.
Le client n'a pas laissé de commentaire.Gurjeet S.
Have staff available for rental and return.Brandon S.
Le client n'a pas laissé de commentaire.Jason B.
I have a wonderful, friendly experience at this location than the last time I picked up at different locations. I returned the trunk. I got my CLEAR invoice right away. Still this day, I still haven't gotten my different back from the last location yet from February 26th, 2022. I would definitely would like to pick up my next rental at this location again.Huong N.
still didn't received the adjustment of charges after drop offMANJINDER S.
Everything is very quick and niceManjot S.
Le client n'a pas laissé de commentaire.DHRUV P.
Le client n'a pas laissé de commentaire.Lorna C.
leave a manual in the church or top ten things to know about your truck The tire was almost flat when I got it It took a while to familiarize myself to how to trigger both signals due to the awkward positioning There was no windshield wiper fluid!Craig I.
Le client n'a pas laissé de commentaire.Narinder S.
The truck they have had no brakes. How can you give a truck for rental with no break pads make so much sound and when I called them about this they says call roadside assistance. I have to call other trucking company to bring there truck to do the jobARVINDER PAL S.
Le client n'a pas laissé de commentaire.Oliden H.
Terrible customer service. Seemed uninterested in finding a solution. Truck had garbage in it and totally different pics then in report. Rep did not go over truck upon pick up.Dennis O.
Le client n'a pas laissé de commentaire.OMAR B.
Le client n'a pas laissé de commentaire.Miglani M.
Clean the frozen snow and wash vehicle before Customer pick up.Octavian S.
Trailer was not clean on its exterior. Tire pressure was low in one tre and had to be inflated.Patrick H.
Le client n'a pas laissé de commentaire.Omar B.
Equipment was not on truck. App wasn't working to pick up or return vehicle.Alex Q.
Horrible experience.HARKET K.
Le client n'a pas laissé de commentaire.JASLEEN K.
Your customer service is the worst. I initially booked to pick up on the 25th however bcz the location was closed they offered me to pick it up on the 24th which nice, but, they told me to pick it up at 11 at a location in Mississauga, the lady I spoke to, I told her to change it to 2pm bcz I will be working at 11 which she said it's fine. I went to the location at 2 pm and I could pick up the truck. I called uhaul customer service and they are the worst people I've ever talked to. I explained to one of them and pretended like the are going to help me and they put me back in the queue so that an agent will pick it up without even informing me and all 3 of them did the same thing. I decided to call for a last chance and I was lucky to get help from this nice lady, but they told me to go back to Brampton and mind you I was paying Uber back and forth from Brampton to Mississauga and Mississauga to Brampton. I would never recommend anyone your service. Please improve your customer service. If you think that I am lying, you can go back and listen to my calls, I'm sure you record them.Samuel R.
Le client n'a pas laissé de commentaire.William V.
U-haul app is not userfriendlyKiumars M.
Le client n'a pas laissé de commentaire.sajan M.
Stop cheating people. Even after letting your customer rep know about the fuel level, U haul charged me for fuel and that is unfair. I took pics for proof and sent two emails to U haul headoffice but no reply.Sidharth C.
Le client n'a pas laissé de commentaire.Vito C.
Le client n'a pas laissé de commentaire.RAVINDER O.
The man who was dealing with us was rude! I was supposed to move in a new home there was issues I did not end up moving as there are still issues I was late on returning the truck the gentleman was disrespectful and rude made me feel like I did not want to rent from U-haul again he has no customer service! When into a bank account with authorization!Danielle P.
Le client n'a pas laissé de commentaire.MARKANTHONY D.
Not this locations fault, but I was run around last minute the get a van across the whole GTA You think your booking a rental? GOODLUCK there is 0 guarantee apparently Really sad system that Uhaul actually provides It's all 3rd party dispatch places, and so when one screws up no one takes any responsibility I was lucky to get $50 credited for shit service but over all I'm looking into creating a competitive brand locally that does everything better then UahulIVAN B.
Le client n'a pas laissé de commentaire.HARPREETKAUR J.
Le client n'a pas laissé de commentaire.STEPHENMILLER B.
Was fine. Picked up n the dark so maybe a little more lightCHRISTOPHERC L.
Le client n'a pas laissé de commentaire.Rodger R.
Your peope are fraud .. bUnch of lairsSimran T.
Le client n'a pas laissé de commentaire.Maria del M M.
Le client n'a pas laissé de commentaire.Hemant D.
Reduce the waiting time for approval online.Sandeep S.
I reserved the truck and when I went there to pick to truck it was not there other than that everything was fine.SUKHWINDERSINGH P.
Le client n'a pas laissé de commentaire.Carlo G.
My car was damaged by the staff member that took the trailer off my car. I am not pleased. Staff member looked at me and tried to cover it up by shrugging his shoulders.Cynthia O.
Le client n'a pas laissé de commentaire.RAJWANT K.
app is horrible! took an hour to retrieve truck. all phones are not compatible with app. was not informed my movers on arrival are not available on arrival. now looking for a refund for services not provided!Frank David R.
Le client n'a pas laissé de commentaire.Kabir K.
The truck I rented has the check engine light on and has not yet been serviced. Otherwise the truck is in good order.ARPAN D.
Le client n'a pas laissé de commentaire.Mandeep M.
Absolutely nothing.JESUS S.
The rental process excellent, personnel were super helpful.WILSONL L.
Le client n'a pas laissé de commentaire.Amarpreet S.
Le client n'a pas laissé de commentaire.GURJIT D.
Le client n'a pas laissé de commentaire.Maneesh J.
Le client n'a pas laissé de commentaire.Akram F.
All good. Thank youBozhi D.
I had to call the store 5 times before getting and answer. Waited outside 30mins for the truck.JULIEELIZABETH D.
Charged for fuel even though I filled it to the point of rental.MUBARAK A.
Le client n'a pas laissé de commentaire.Krista W.
No suggestionsGARY M.
it's great keep itDALWINDERSINGH S.
can't say, because everything went wellNazim S.
Le client n'a pas laissé de commentaire.KERRY V.
Le client n'a pas laissé de commentaire.BRUCE L.
Equipment very old. 4 way flashers only works when parked. Id lights not working. Headlights light very low. No air conditioning. Mirrors not adjustable. Seat belt so tight, makes your neck and shoulder hurt. Very poor fuel mileage.ranjit D.
Le client n'a pas laissé de commentaire.Glenmark T.
Le client n'a pas laissé de commentaire.mandeep D.