Le client n'a pas laissé de commentaire.JACINTO H.
Customer Reviews for U Stor It
(U-Haul Neighborhood Dealer)
Pour nous contacter
Elmhurst, IL 60126
Services dans cet établissement :
- Mon–FriDe 9 h am à 6 h pm
- SamediDe 9 h 30 am à 5 pm
- DimancheDe 10 h am à 2 h pm
Heures d'ouverture spéciales
- 12/7/2022: 9h00 am à 2h00 pm
- 12/24/2022 - 12/25/2022: Fermé
- 12/31/2022: 9h00 am à 2h00 pm
- 1/1/2023: Fermé
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.john S.
Convenient, easy check-in, best deal by far for what I was looking for.Adrian C.
Sash-a, I feel so bad if I'm misspelling that. She was wonderful, friendly and efficient!HEATHER B.
The front desk person had a very bad attitude. She had a lot of nonverbal cues indicated that she was frustrated at the customer. Additionally, she closes the stores during operating hours frequently.Ashley K.
Le client n'a pas laissé de commentaire.Selden V.
the girl in Elmhurst was great / so helpful MY ISSUE WOULD BE WITH UHAUL WHEN WE MADE RESERVATIONS ON LINE AND WENT TO THE GLENN ELLYN LOCATION AND THE NO LONGER ARE A UHAUL VENDOR AND IT TOOK 1 HOUR ON THR PHONE TO GET A NEW RESERVATIONJohn F.
Shanika The agent that waited on me was absolutely phenomenal. She explained everything thoroughly, she was extremely pleasant with the person that was before me who had some issues that she was trying to work out for him just a very kind demeanor she should be in managementsharon W.
Excelente servicioJanncarlo H.
Le client n'a pas laissé de commentaire.Joseph P.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Timothy T.
truck needs an oil change and the front end was bad. the truck was all over the road. the price was right though and the clerk was professional and polite,David B.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Alexis J.
Be sure the cab area of truck is clean the floor was sticky with some type of juice. I had to clean it up. The lady at the Elmhurst site was very friendly.RICK G.
Le client n'a pas laissé de commentaire.Ioannis D.
location was very far awayGilbert H.
Understaffed location and NO moving blankets available fro rent.Brian K.
The rental process couldn't have been smoother!James S.
Very easy to reserve online. Pickup and drop-off was smooth.Christopher L.
Le client n'a pas laissé de commentaire.Kenneth C.
The cleanest facility U-Haul I have ever seen. A very professional staff (lady who served) me, very couteous.Kwame O.
The girl was very nice and helpfulRobert H.
Le client n'a pas laissé de commentaire.Carol R.
Service was Excellent, Thank you.Michael M.
My experience was very good. I was there during working hours, so the staff processed the transaction without any issues. Very pleasant people.Frank W.
Le client n'a pas laissé de commentaire.Thomas L.
Le client n'a pas laissé de commentaire.Albert K.
Le client n'a pas laissé de commentaire.Irene K.
I'm sorry I did not get the Womens name that was running the location on Saturday when I used the uhaul but she was extremely helpful and very friendly. A great representation of you operationKeith S.
Very tight parking area. Tight turns. Not the best set up for a Large Truck to be picking up a trailer in. Glad the gal working there helped us hook the trailer up. We had to back out onto the street to get out of the * parking area*. Next time put the trailer inside the gated lot so there is ** maybe ** room to hook up & can turn around to get back onto street.Arthur W.
Everything went smoothlyâ€¦the young lady that we dealt with was very helpful and pleasant to deal with. Unfortunately, I don't remember her name.Jasmine B.
Nothing in specific regarding this location but I wish there was more trucks available at the location where I was looking first.Eliud C.
Location had very little signage and gps took us to the back side of facility. Location was convenient and drop off was quickCraig N.
The customer service was pleasant helpful.Karl J.
On a stressful day, the representative who provided our rental went above and beyond to take care of us. She gets it! She made a huge difference, setting our moving day off with all the pieces in place and a great attitude that was an instant pick-me-up! One person can create a shift and she sure did for us!Mary M.
Le client n'a pas laissé de commentaire.Autumn T.
Le client n'a pas laissé de commentaire.gail S.
Le client n'a pas laissé de commentaire.Valliant L.
Nothing, because it happened flawlessly.Cory K.
Le client n'a pas laissé de commentaire.Manoj P.
Le client n'a pas laissé de commentaire.Sana K.
the man at the front desk had us all prepped, we were in and out, he was friendly and very professional. WE will come back.Maureen S.
Le client n'a pas laissé de commentaire.LauraMarie B.
Excellent truck and customer serviceDavid W.
Very easy processScott R.
Le client n'a pas laissé de commentaire.Josh K.
Le client n'a pas laissé de commentaire.Matthew L.
Very nice people and were surprised by my difficulties renting the truckTHOMAS G.
Best haul experience I've hadRick B.
Le client n'a pas laissé de commentaire.steve L.
Le client n'a pas laissé de commentaire.katherine H.
I chose the option for the automatic/mobile sign in, but I was not provided with any instructions (or a gate code) on how to open the gate in order to gain access to the rental truck. I finally received access by going inside and speaking with the agent on duty. I believe that her name was Lisa; she was AWESOME and should be considered a valuable employee.Marvin T.
Le client n'a pas laissé de commentaire.Diego S.
Le client n'a pas laissé de commentaire.John S.
Ball joints and air freshner......non smoking vans.Bryan D.
Le client n'a pas laissé de commentaire.Andrew K.
Excellent help in rental services. Rental software could focus more on renting the truck which seem to be in short supply these days. Have a rent truck only option so customers do not have to answer so many other options.Scott J.
Le client n'a pas laissé de commentaire.Janet R.
Great service! The rental truck was ready to go when we arrived. Service person was very helpful. Return process was very good as well.Mathew L.
Le client n'a pas laissé de commentaire.MICHELE P.
Le client n'a pas laissé de commentaire.Joan S.
Le client n'a pas laissé de commentaire.AMY L.
Fast and easy, no hassles.Matthew M.
Your service rep, Diane, was great. She was friendly and helpful. She made the transaction easy and informative. Great job!Jeffrey P.
Professional Staff.Marilyn D.
Diane and Tara are great! Every time I rent a truck, it's available when they say it is. No false promises. You can ways count on them. That's a rarity today! No surprises just great service and kindness, not to mention a convient location. Keep up the great work! KenKen C.
Diane is great and very accommodating. It's a convenient location and the process is quick and simple. It's nice to work with people. Will rent again.Ken C.
When I picked up the truck the gas tank registered slightly below 3/8 of tank of gas. I drove it 7 miles and returned it and the company said the gas level was 1/4 of a tank and charged me $20+ for a gas charge. I would not rent from them this place again.Ed M.
Le client n'a pas laissé de commentaire.Lawrence Z.
Everything was perfectJeremy S.
Le client n'a pas laissé de commentaire.Gary G.
The touchless pickup was very involved to get set up and then had to go in anyway to get key. When asking for more information such as other contacts, did not think would need to actually call them. Otherwise not carrying a passport as another piece of documentation. Could have been better prepared versus trying to do this standing outside the van.Jon G.
Lady at front desk was very nice and helpful!JOHN M.
The truck had over 120k miles on it and rode rough. I would prefer a less used truck.Deborah M.
Le client n'a pas laissé de commentaire.Donald W.
Great staff - very efficient and friendlyRonald K.
Le client n'a pas laissé de commentaire.Boguslaw S.
Le client n'a pas laissé de commentaire.Anne C.
Le client n'a pas laissé de commentaire.Donald W.
Le client n'a pas laissé de commentaire.Matthew M.
Le client n'a pas laissé de commentaire.JONATHAN A.
Wanted to thank the lady at the front, She was very helpful, Thankyou.Mohammed M.
Spent an hour and 15 minutes trying to get the after hours pick up on the app to work. Tried the website same problem. When I got to the "take photo " option on the checkout process it failed. Spending an hour and 15 minutes on a moving day was a bummer.Michael B.
Le client n'a pas laissé de commentaire.Laura R.
Your custumer service rep.was great.I have rented from there in the pass and will do so in the future.Terry H.
Le client n'a pas laissé de commentaire.Shawn B.
Right have a code to put the truck I'm the gate the car behind had to assist. Which was terribly embarrassing and the website sent to me for details on how to leave the truck kept reading error code.Joyce H.
If low tire pressure make sure to check for nails in the tires.SASHA C.
This was a second emergency choice as the reservation was at a location that did not answer their phone. I called uhaul customer service who also called the location and there was no answer. I rent from uhaul consistently and this experience has damaged your reputation.MATTHEW T.
Everything went smooth and I didn't get the ladies name but she was helpful and very nice. Definitely would recommend this locationWilliam A.
Le client n'a pas laissé de commentaire.Alejandro M.
Le client n'a pas laissé de commentaire.Caron B.
Le client n'a pas laissé de commentaire.Steven B.
One windshield arm was broken off which I didn't discover until several hours later when I needed to use the wipers. Otherwise the truck did well in the snow and cold (below zero).Hedy P.
Le client n'a pas laissé de commentaire.MICHELE P.
Le client n'a pas laissé de commentaire.Spencer E.