Évaluations des clients U Stor It

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U Stor It

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Jomarie R. le

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Le client n'a pas laissé de commentaire.

Shane M. le

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The entire process of renting this UHaul was a nightmare. -Showed up to Darien Collision Center, opened app, app not working. -Call customer service and am told UHaul sent a text message switching my location. Text message was never sent or received because UHaul was having tech difficulties the past couple days. -Get to updated U Stor It and spoke with the lady working inside. She made the rental easy. The location was fine but the truck was extremely dirty. I had to call customer service three times, each time having to wait on hold for 7-15 minutes. The first two times I was hungup on. I have been using UHaul since 2008. This will be my last time.

Paul O. le

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Le client n'a pas laissé de commentaire.

Larry M. le

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I scheduled an 8:30 pick up The location does not open until 9:30 So I tried to complete the transaction on line The web site said “waiting for approval” for 45 minutes until staff for this location arrived It took another half hour to attempt to check me in on their computer which never was successful

Sal C. le

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U-Haul web sites has many issues. Had to create couple reservations and cancel one to get one correct. Too long to check in due to site issues. Cost of rental was too high. 4 hours 20 miles cost me $90. Way too costly.

Robert P. le

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Le client n'a pas laissé de commentaire.

LESTER B. le

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Awesome job...!!!

Harmony B. le

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Le client n'a pas laissé de commentaire.

Joe C. le

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Waiting 50 minutes for authorization made us very late for where we needed to be that we rented this van for. Very unacceptable. If you are going to have a web site to make it easier to rent thenbe sure people are not wasting their valuable time waiting for the web site to work correctly either that or on Weekends open at 7 AM like other locations so people can rent Uhauls hassel free. Will never do this again and definitely not recommend anyone to rent thru web site. Big waste of time.

Cale H. le

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There were peanut shells in the cabin that could have been vacuumed out. Other than that everything was great.

Arnest J. le

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After I left I realized that the truck size was not correct. Called back and the rude person that answer told me thre was nothing they could do to call uhaul.

MICHELE P. le

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Le client n'a pas laissé de commentaire.

Joanne C. le

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Le client n'a pas laissé de commentaire.

Victoria C. le

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Jeanette was great to work with

Deborah O. le

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Le client n'a pas laissé de commentaire.

Jonmichael T. le

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I stopped by this location twice and the door was locked during business hours nobody at the front desk, so I had to put the keys and receipt in the drop box.

BETH M. le

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Wonderful experience! I've rented uhaul moving trucks from several other locations and have had some horrible experiences. Thank you for making this quick and easy!!!

Johnny N. le

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I requested 2 furniture dollies when I made my reservation. The representative said their location did not have furniture dollies. We had to carry furniture down a long hallway. I do not fault the locaction. I fault the website. I would have tried to rent dollies somewhere else. The rep at the location was wonderful.

Laila S. le

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Le client n'a pas laissé de commentaire.

MICHELE P. le

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Le client n'a pas laissé de commentaire.

Bruce S. le

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Le client n'a pas laissé de commentaire.

MICHELE P. le

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Le client n'a pas laissé de commentaire.

Joseph Z. le

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Everything went well. Attendant was very kind and courteous. Cargo van was clean and well maintained.

Perry B. le

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The van was filthy inside.

Scott R. le

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Le client n'a pas laissé de commentaire.

Grazina C. le

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Le client n'a pas laissé de commentaire.

David C. le

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In and out in under 5 minutes, no problems.

Charles S. le

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Upon return the facility was locked and closed even though within the business hours posted.

Drew K. le

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More parking would be helpful because I came after hours and was supposed to go to a different location. Unfortunately, the only reason I dropped the truck off here was because the other location I was looking for (693 W North Ave Elmhurst IL) did not have any clear drop off location nor a key box.

SOFIA X. le

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I was extremely pleased with this U-Haul location. I normally groan when I have to rent a U-haul vehicle because the service is normally terrible and the process time -consuming and frustrating. However, this was the complete opposite of that.

MICHELE P. le

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Le client n'a pas laissé de commentaire.

Matthew G. le

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Very helpful service team. The lady at the front desk was very friendly and helpful overall. Would highly recommend.