Le client n'a pas laissé de commentaire.
John GiardinoCustomer Reviews for U-Haul Moving & Storage at Austin Hwy
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Keep up the great work
Brittany WilkinsStaff was friendly and helpful
Jose GonzalesThe general manager was awesome
Laura Thompson | Premières impressionsI was recommended here by family. I really enjoyed the experience.
Viridiana SolanoBeyond helpful and informative, much better than other places I’ve been to in the past.
Angel HernandezCustomer service was great!!!
Chris FowlerEverything worked out very well with the trailer rental. Staff was very friendly and super helpful.
Javier SaucedoWhen I returned the truck, I was charged extra for the mileage that I ran over the predicted amount of miles during the rental deposit, which I had no problem with, I expected it. What I am not happy with is that in my bank account it shows a charge of almost twice the amount I was charged upon during the return. I called the location and spoke to a wonderful young lady about it, and informed me that someone would reach out to me who would be able to discuss this issue with me, but I never heard back from anyone. I would really like to be refunded the amount of the overcharge.
Gregorio GarciaNo complaints
magali GarciaThe vehicle was old, approximately 113 000 miles, and wasn’t in the best of shape
Howard UngerSigan igual, excelente servicio.
isreal vargasVery nice and lovely
Yony Houston | Expérience généraleExcellent service. Professional. Fast. Easy.
June TaliaferroMaking our cross country move, plus towing a car was more than a concern for me and my wife. From the booking on line, too the excellent service that Ray and his staff provided was outstanding.
James Pendelton IIIKeep it as is professional, and good actitud. Thks guys
juan jimenezPoor customer service!
Kimberly FitzhenryThese people and this location Ray and Sarah saved our move and was the only good thing about uhaul throughout this entire move. They are the only reason I would consider uhaul again.
Ginger SimmonsEasy, breezy, and super friendly. You have my repeat business at this location for sure!
Carla HounselCustomer service to be better and U-Haul to be cleaner . Had me waiting for days too!!
Stephanie OlvedaThe staff at this U Haul is pleasant and helpful. I have returned to this U Haul location repeatedly over the last eight years since I know I will have a low stress experience.
Alexandra GamboaExcellent customer service.
JAMES WATSON | Premières impressionsKarla on the customer service line was incredibly patient with me. This site advertises a 24 hour drop off but reality is they have no key boxes. I had to call the customer service number where Karla saved the day and got me on my way.
Kirk HillExcellent customer service
Victor JonesThe gentleman that was in the office, and the lady was extremely friendly. The gentleman especially he was so nice and I'm very grateful for having people like him.
Yony Houston | Premières impressionsLeft wo lights working and rushed me back to return and threatened reporting the trailer stolen. I had a cash deposit and the threat made me return it by 9am yet I was charged for a whole extra days rental as if I returned it at 630pm. Owner threats were bc he had another upcoming rental yet I see a half dozen other trailers on his lot
Salina BadilloKayla was very helpful.
Joyce CarrOwner was super nice and friendly and had great customer service :)
Faith Adkins | Expérience généraleI had the 24/7 check, but the links and information never took me to the check in, check out. When I called, I was told to log in the self service, which was not in the instruction, not in the drop down or pop out on Uhaul.com. So how does this work? Luckily the store was still open and they went out of their way to help me. Unfortunately the Vehicle had not been cleaned and was missing a mirror, plus trash was left behind. It was raining excessively, it was closing, there was a line of people, and the yardman was very green. It worked for me, so no worries. Merci.
Celeste TillmanEveryone at this location was great. Ray was awesome, the general manager. As I continue to use Uhaul I hope that I will be able to do this.
Joyce Ann CarrThe owner was very kind and friendly and explained things to me when I had questions
Faith AdkinsRay is one awesome sales Agent! Extremely Professional. Great Experience!
Gene williams | Expérience généraleEverything was perfect very friendly staff.Very very professional and fast loved my experience they made moving so easy
Riana BuddThank you Mr. Ray for all you do
Sarah Ocran | Premières impressionsManager and staff provided great service 👍
Myles Womack | Expérience généraleShow customers where the drop box is located
WILLA MILLERThe owner and staff were very friendly. If I need a uhaul again, I will definitely go to this location.
Ramiro NavaNothing! Very quick and efficient and friendly staff.
Dorothy HerbstNothing.....
carl hicksThe manager, Troy was fantastic! Excellent,efficient service!
Travis WallaceGreat customer service & easy to use the mobile pick up & return
Robert longmanNone at this time
katherine velasquezIt was quick and simple to get the rental property and drop off was even faster..
michael aguirreHave more people covering the front so pickup is not delayed.
Margaret LockhartExcellent!!!
lida parkervery good service. Thank you
Henry GonzalesS.O.
Brenda PhillipsRay always makes sure we are good. Thanks for the great service!
Shawn WilliamsGreat transaction!
mark leachTop Notch service! The team was courteous and professional. No complaints.
Charles ruffinDrivers side window would only roll down half way. Truck was given to me with 3/8th of a tank of gas. Did not know you could not rent a truck (vs a van) without a credit card; site should say something about this.
Jonathan GreenRay and Josh were awesome. I had an issue with my first truck and they swamped me out quickly. Very professional and courteous.
Blake CottonNo additional comments.
Thomas EllisImproving the app for better customer service. And, ensuring information in the app is synced up to the store computer. Overall very good, but room for improvement with the app user experience.
Christopher MisenerVery clean and orderly.
michael molinaRay and staff were excellent. made process crazy Ez. will recommend to all.
Gene williams | Premières impressionsYour guys from top ro bottom were Awesome. Ray is a pro!
Gene williamsPick up was OK. The guy at drop off is what earned the excellent rating.
Jeffrey LarkinFriendly, efficient, courteous.
Justin MasonVery accommodating and personable staff.
Joshua Brown | Premières impressionsDo not advertise the storage units as 24/7 accessible, and then not allow access after 6 or 7pm! Do mot advertise trucks as 24/7 drop off but they're not.
Joy foggiaThe charges on my account do not match my invoice . How long will it take to credit my account!
gloria VILLARREALKeep up the great work you don’t have to do anything different.
Moses OrrFriendly and helpful staff. Secure facilities. Storefront clean, attractive and utilitarian.
Jeanne Reesman | Premières impressionsAll of the above! 10/10
John ReesmanGreat service!
Bruce BartlettThe Austin Hwy location is excellent. On the other hand the San Pedro location is terrible and I will never go there again. I don't think they know what customer service is.
David Price-GoreRay is the best and he shows that he truly cares about his job and clients. I will return to uhaul just to work with him. Thank you Ray.
esmeralda martinClean, and workers were very nice and helpful
Roberto GarciaMy locker wasn't unlocked and there wasn't a lock inside...
Miranda Garcia | Online Move InIt was the staf, they are not friendly and they don't try to help.
Gwendylyn Riley | Expérience généraleThe staff was always helpful and friendly.
Jesse Hillger | Expérience généraleHelpful staff, easy and convenient entry
Damian Mason | Premières impressionsThere's always room for improvement but you didn't leave much
Edward Demougin | Expérience généraleAny staff member was quick to answer questions and help. I do recommend this place.
Marfa Borrego | Expérience généraleAfter I turned in my gate card and cleared out my unit. The staff continued to call me for further payment. I told them I had cleared out and was no longer renting the unit. They then tried to charge my card. I had for seen this and blocked their charge. When I turned in the card, I had ask if anything else was required to end my rental and the gentleman told me that was all I needed to do. Obviously that was not enough
Sharolyn kubik | Expérience généraleThank you Ray for making the process quick and smooth. and to the outside crew guy for hes help, me off loading and trailer return process. THANKS GUYS
Ernest Wicks | Premières impressionsGentle man that helped me was very friendly and awesome customer service!!
MARYANN PEREZ | Premières impressionsRay was very helpful. The unit I originally reserved online was going to be way to small for me belongings. He was quick to resolve the problem and got me into a bigger unit while helping other customers as well! Overall a very good experience!
JASON GOTTSHALL | Online Move InRay was very nice while attending to my requests. There was a Second Gentleman there who always smiled and helped me with questions while I was on grounds as well. I enjoyed my experience at this location on Austin hwy.
Marfa Borrego | Premières impressionsI was with you folks for close to 2yrs and I was satisfied with my services
winston shepard | Expérience généraleGreat staff vary friendly and helpful.
Alexus BROCK | Expérience généraleThe whole staff was Amazing.. But Mr. Ray & Sarah have been not short of AMAZING! Thank you to everyone on the team.
Amore Forrester | Expérience généraleWell maintained; but there was a cleanliness issue concerning the pavement in the storage area. The pavement area next to the storage lockers needs to be swept at least weekly; which did not seem to be happening. I would see glass in light debris on the pavement in the storage area; but NOT elsewhere at the facility. In seeing some broken glass on the pavement; I worried that he could be just enough to puncture a tire; for it was not highly visible. My initial experience with an employee at a facility close by to yours; about 5 yeas and a month ago; really helped me; for I never thought I would use your facility for about 61 months. Management must be doing a pretty good to great job at the facility; for the workers are friendly and seem to be of high morale; especially for lower -level jobs. I remember the names of Sara Yanez and Cody; but ALL employees were nice to me and seemed to be nice to others; that after weeks of high temperatures in San Antonio, that had to be harder on your workers who spent a lot of time outdoors. Thus I will have fond memories of my final weeks going in and out of your storage facility; and will recommend it to friends.
David Franken | Expérience généralebeware: My experience was great when I moved in my belongs have been there for 4 years but in the past 7 months someone has decided to cut my lock and help theirselves to my belongings tossing everything all over the place to leave an extreme mess for myself and feel violated because they went through everything I own they put a new lock on my unit I guess they were coming back for my stuff they also busted through the back wall my suggestion is if you leave your stuff here check on it frequently. Ray was very nice but his staff was very unhelpful.
lisa richardson | Expérience généraleExcellent customer service! Ray was extremely helpful!
ANDREW PORRAZ | Premières impressionsWhen I moved to San Antonio the nearest U-Haul is on Austin Highway. I use that facility quite often. Friendly service. Knowledgeable.
joy patterson | Expérience généraleCost too high had unit over a year waste of money thing had smell and started getting mold
James Bryant | Expérience généraleMy stuff was here for almost a year and when i finally came to pick it up there was rat poop everywhere and pee and poop all over mine and my kids stuff. They even chewed my couches and mattress!
Naquinta Bethea | Expérience généraleRay was amazing! Kind and professional, he deserves a raise!
Jared Wilmont | Premières impressionsI wanted you all to notice Randy from the Sunnyville location he was so helpful & very knowledgeable of all the questions we had. Randy is a Great Asset to your company!!! Also please give a notice to Albert from the San Antonio location at the Austin Hwy location, he was very kind & helpful as well. My family & I appreciate all the great experience we had with your Company. You All are Greatly Appreciated!!!
Pedro Aguayo | Premières impressionsRay & Cody were great! They made the entire process simple, fast, and seamless.
Brittany Wilkins | Online Move InThe manager was enormously helpful throughout my move and storage needs.
Tina Veltmann | Expérience généraleEvery interaction I had with staff was top notch. This team runs a tight ship. Great people.
Christian Oliver | Expérience généraleLife is good
Edward Demougin | Expérience généraleRay and staff provide great customer experience.
FRANCISCO JAVIER CHAVEZ UBINA | Premières impressionsJust wanted to say that. IT'Salways a Welcome filling for me. When I need Services at Uhaul ON Austin Highway in SanAntonio Tx Mr Ray and his Team are right ON time They know exactly what you need. When you need it. Thanks U-HAUL And Mr Ray and his Team. GOD BLESS YOU All Chadwick Fletcher!
Chad Fletcher | Premières impressionsThe manager and the staff are very friendly and helpful work with me and that my needs and check me out great
Jackie Cortez | Premières impressionsMerci
Edward Demougin | Expérience généraleOne of the best storage facilities I've used! The management was incredibly helpful and communicative.
Jessica Morrone | Expérience généraleRay is the man and obviously trains his staff properly, unlike many of the other dealers I've done business with. I have had a lot of frustrations with other locations over the years, I rent from uhaul on a monthly basis and I'll spend the extra money in mileage fees to rent from Rays store instead of going to other uhaul locations.
Arthur Fonseca | Expérience généraleHad to wait for staff to move vans so that I could park my rv. I do like the convenience of the parking spot.
Robert Rivera | Premières impressionsI would and have driven across town to use this location
Juan Rueda | Premières impressionsHelpful kind and courteous
Edward Demougin | Premières impressionsI work nights and need 24hr access
Troy Campbell | Premières impressionsThe Manager is the best!
Stephainie Salazar | Expérience généraleWill not go back storage was broken into.
MICHEAL NOLIN | Expérience généraleEmployees was helpful from the beginning…..
cedric Miles | Premières impressionsAbove and beyond. Amazing staff
Anthony Mendiola | Premières impressionsThe Owner was fantastic. Very helpful, kind, and fast!
robert murgo | Premières impressionsEmployees were very excellent and friendly loved the hrs
Sylvia Gomez | Premières impressionsSecond time renting storage at this facility (first time about 20 years ago. Was good then and still good now..keep up the good servuce.
Jeffery Croft | Expérience généraleThe staff there was very helpful and attentive. They quickly helped me find a storage room. They went out of their way to help us as I was waiting for my movers to arrive. They made a stressful move as east going as possible.
Mayra Castro | Premières impressionsRay was the best manager I ever seen in my life he knows what he's doing he does a good job and he's a very very good friend of mine and Ronald a new Ronald died and passed away and he felt sorry for it but Ray should get a raise on Austin highway
Ronald Walker | Expérience généraleThe one month free storage made my day. We did not have to go far with the pieces that I had to get out of another address., and then transfer to my own address a few days later. We'll use UHaul again.
Mary Acosta-Granger | Expérience généraleI would recommend family and friends to give The Uhaul ON Austin Highway in A Try YOU can't go wrong? with Mr Ray Accurso!. And his Team of Workers. The Men and Women Go Above and beyond Helping Custermers I Should know because I was And Always will be One. Thanks U-HAUL For Everything. Chadwick Fletcher!
Chad Fletcher | Expérience généraleEverything went well keeping my valuables there. The staff keep them. Ray the manger he i really nice. His tone never changes... I still have a storage there..
IRENE JONES | Expérience généraleGreat customer service, and great value
BEN CHACON-TORRES | Expérience généraleUHAUl always does an excellent job handling all of my relocation needs. Keep up the great work. Mark Beldeen
Mark Belden | Premières impressionsGreat service
BEN CHACON-TORRES | Premières impressionsMy debit card had a fraudulent charge and was deactivated a few days before my payment was due. I called uhaul and spoke with a representative told her the situation not only did she show empathy she notated the account and when I got my new card the branch supervisor waived the late charge. It's the small things to keep a customer coming back.
TYISHA FINCH | Expérience généraleThe staff at this particular location are phenomenal. I was always able to get my questions answered quickly when I had them. Before I moved out, I had a situation where the movers were delayed. The manager sent one of the employees with a bottle of water. Also talked to me to check if there was anything that could be done to help. I'm in customer service. So those little gestures go a long way with me. So if you do store or employee recognition. Both of these things should happen here.
lorna williams | Expérience généraleI have not moved out yet. I am still renting the unit so why am I receiving this "storage facility rating" stating my "move out" date as of 3/3/2022.
Desiree Settles | Expérience généraleEasy as can be no problems
Edward Demougin | Premières impressionsRay was able help us to do what we need to get done wanted to thank to him we was great and appreciated for what was able to me done
Kristina Birath | Premières impressionsKeep up the good work, I have no complaints at this time.
Martha Clayton | Expérience généraleKeep up the good work, I am truly satisfied
Martha Clayton | Premières impressionsI just wished they were 24 hours but due to a transient issue they're unable to do so.
Jessica Wilson | Expérience généraleI love this uhaul place and location and its mangered very well
IRENE JONES | Premières impressionsRay was so professional and kind. I would recommend RAY. He gets you setup and he's extra nice.
IRENE JONES | Premières impressionsEven though we'd moved out & turned in the gate key card on 12.31.21-Friday & we were told we'd get an email receipt that following Monday, it never came. Instead we got emails saying "your next rent payment is due". I called complaining to an operator, who left a message for the store, that we'd already moved out of the unit. No one from that uhaul ever called us back. It's now 14 days later & still no receipt, nor proof that they'd even checked the unit we'd vacated, yet. There were often employees just standing around when we'd stopped in during our rental period there too. I'd think they could be checking vacated units, etc. Lazy, slow employees!
sarah scharber | Expérience généraleStaff extremely rude! I attempted to speak to a employee and was completely ignored. Literally walked right past me. Overcharged my cc with 0 warning...under inflated tires...leaking vehicle...
BRIAN CARR | Expérience généraleI also had to the Store Operator Owner..The Service he provided was Outstanding. I would recommend him Highly.
LESLIE CARTER | Premières impressionsReported leaking roof in April, was told it would be fixed, it wasn't, said that they would get me a different unit, never did, still leaking in on my belongings in November, lost a great deal to water damage and mold, which I am allergic to. Took pictures and videos of my unit , things full of water from the leaking roof and damaged items as I try to salvage precious things.
Patricia Mejia | Expérience généraleIt was the best place and price to get anything I need for moving or hauling are Towing I recommend this place everybody I know that needs to get things done this is the place thank you very much Ray and his crew hard-working work environment helpful and honest people
fernando guzman | Expérience généralethe manager and the staff gave us excellent service!
sandra ramos | Premières impressionsExcellent service - highly recommend.
Pamela Papley | Expérience généraleBest Uhaul Truck&Storage I've been to hands down! Very Professional. Accommodating, Clean and Convenient. Would also like to give recognition to the Management Ray, he made this difficult move so much easier from time I opened my storage unit to closing out and renting a uhaul truck. Merci!
Marche Flowers | Expérience généraleStaff are very friendly and helpful. Definitely made my visit worth.
haiming qiu | Expérience généraleRay was very helpful and accommodating! Service rapide et convivial.
MEAGAN LOUCKS | Expérience générale👍🏽
VERNET YATES | Expérience généraleWe had a fire and needed storage for our entire two offices. Ray set us up with what eventually was 4 units. Every question was answered, every need was met. I can't say enough about what a great experience U-Haul and especially Ray, gave us. Merci.
NANCY MARTYN | Expérience généraleOutstanding
Mark G Santiago | Expérience généraleStay as you are, don't change up on us, we are happy customers, in what ever state we need you. Thank you, May God Bless uhaul and it's people.
MORDE CHAIEL ISRAEL | Expérience généraleDisrespectful people, hard to talk to. I asked them if I can get my things out the day after my rent was due but they told me I would have to pay the full month for the day access. Never using uhual again. Teach your staff how to talk to people to
Nicholas Carmona | Expérience généraleThe facilities were just what I needed and the staff went above and beyond in helping me when I needed it, especially when I was first moving my stuff in. There was a very nice gentleman there who gave me a hand and he always checked on me to whenever he saw me there to make sure if I need help moving anything. I highly recommend this facility.
Laura Bramer | Expérience généraleThe storage unit I reserved, 2 weeks prior, was not available and I was not notified at all. I only found out the day before my move when I went in to confirm my reservation for the truck and storage unit. Thankfully the owner was able to secure one that was being vacated the day before my move. Thanks Ray
Vertanya Johnson | Premières impressionsAll the staff were helpful and courteous. I lost my key so they had to help me get it cut and opened. I would use the storage facilities again if needed.
TERESA LOPEZ | Expérience généraleNice doing business with you
Edward Demougin | Premières impressionsEverything has to go through a general manager, if he's not there then they cannot help you. Empower your frontline workers to make decisions or develop an algorithm or rules of engagement to use with the customer. It makes them look incompetent and it is not an efficient way to do business. Some may even call it micromanaging.
Edward Vargas | Expérience généraleGreat place for storage. Thanks
carlos vazquez | Expérience généraleThank You!!! The service was excellent..,
winston shepard | Premières impressionsRay and his staff were very friendly and helpful any time we had any questions. The facility was very clean and easily accessible. Our door was a little difficult to roll up and down but all in all the facility was very nice. I would recommend this facility to anyone who need to have a storage rental.
michael keigley | Expérience généraleGreat stall.
Evangeline Allen | Expérience généraleGreat Facility 👍
carlos vazquez | Premières impressionsAsk me to rate when I move out of your storage. That would be more legit in my opinion. Just sayin! ✌
Eric Crawford | Premières impressionsGreat people and service. Unfortunately, I lost my house and income and eventually had to leave Texas to move in with relatives. This meant that I had to abandon every thing. Management patiently waited for many months to see if I could recover financially, but that was not to be. Their treatment of me was kind, and I have no problem in favorably recommending them to all.
CHRISTINA Ristch | Expérience généraleI had an appointment to go to and all my important paperwork that i needed for my lawyer was in there and they did not want me to get it
Jasmine Green | Expérience généraleMr Ray was there great person and persisted to make sure the customer is please.
James Mcdonald | Premières impressionsGood Customer service
Mark G Santiago | Premières impressionsThanks a bunch for your services
Kara Brown | Premières impressionsRay and his staff where knowledgeable with answers to every question I ask along with a great level of respect for us as customers.
Pete Garcia | Premières impressionsRay and his staff were excellent! I mean amazing customer service and very helpful during the pandemic. They worked with us and kept us afloat! Thank you fat so much! Ill be recommending them t everyone!
Shawnae Snell | Expérience généraleEverything has gone well so far. Everybody is very nice both leaving and receiving.
Wade Gardner | Premières impressionsI gave Mr. Ray top marks because of his professionalism, and attention to detail.
Brian Smith | Premières impressionsVery friendly staff
DOROTHY SCOTT | Premières impressionsHad a great experience from start to finish even with having to change dates a couple of times. Employees are polite and helpful! Ray is a great asset to their location. Very respectful and knows the business and how to treat customers. A+++++
RICHARD KLING | Expérience généraleIt was great working with the U-Haul staff - equipment was great, hours were perfect, and the treatment we received at a rather difficult time was absolutely stellar! Can't thank you enough! You went far beyond what was necessary in service to make this do-able for us! Your understanding and support felt genuine and gracious! Many many thanks.
Nicki McIntyre | Expérience généraleRay and everyone was so helpful. They go out of their way to make sure that you are taking care of !!
michael keigley | Premières impressionsBest folks to work with EVER! We were under lots of stress and time deadlines - the staff were great, unbelieveable they were open ON Thanksgiving! Made a whole difference to what we could get done. Thanks to UHaul and the exceptional staff!
Nicki McIntyre | Premières impressionsEven during this Pandemic time the staff was exceptionally well balanced and professional.
Douglas Gulbrandsen | Expérience généraleWith everything going on Gilbert was very helpful and understanding and couldn't be better when it came to rough times. Ray thank you so much for everything you helped me on. If I ever need a new storage I know where to come.
ruben apolinar | Expérience généraleJust a good overall experience.
Charles Kerr | Expérience généraleA lil expensive but great service
Lawren Siggers | Expérience généraleThe only problem I had was trying to make a payment in the store with a check had to wait for certain clerk but he forgot bout me took like three people in line before me that walked in after me so I left. Not Happy. I felt discriminated against.
John Contreras | Expérience généraleOnly thing I can even mildly complain about was that my unit was not unlocked from you guys when I came an hour later to move things in after signing the paperwork. Even so it was remedied quickly and with a smile. Merci!
Krystal Guerra | Premières impressionsEveryone was very Respectful and made sure we got what we needed this is my second time comin to them and never had bad vibes always nice and respectful
Lakeisha Clifton | Premières impressionsthe company needs to follow up better with ensuring the storage account is closed out when customers turn in the cards. I had to follow up a week later
rocky click | Expérience généraleThere was a reason I had used the U-Haul on austin hwy... The are AWESOME! Staff was always helpful and friendly.
Christopher Estrada | Expérience généraleRay was great
William Cahal | Premières impressionsRay and his team were the best. Thanks for all your help.
John Williamson | Expérience généraleThe team worked well together, especially considering the chaos of the COVID situation & ensuing quarantine & social distancing. And hint of a problem was met with swift & professional customer service. I really am impressed with this particular U-Haul.
Melissa Bell | Expérience généraleThe team worked well together, especially considering the chaos of the COVID situation & ensuing quarantine & social distancing. And hint of a problem was met with swift & professional customer service. I really am impressed with this particular U-Haul.
john Bell | Expérience généraleThe Truck and car hauler trailer made our 1200 mile trip without any issues. The car trailer pulled straight, hardly knew it was back there. Bring you own disc locks
gary king | Expérience généraleRay was very helpful and friendly. He went the extra mile to make our experience joyful and easy. We truly enjoyed our experience there. Thanks Ray.
John Williamson | Premières impressionsI would not recommend this location to anyone. On the occasions I had to come into the store & needed customer service the wait was ridiculously long. Staff not attentive to customer's needs.
Marisa Banda | Expérience généraleExcellent, friendly customer service. Extremely helpful and knowledgeable. Merci.
Bernard Blunt | Premières impressionsMore expensive than other storage units
ceaser mir | Expérience généraleBooo
Paul Mallard | Expérience généraleTVs from unit&President Sam was very condescending&rude towards me.He said "well you should've put a lock on it bc we dont"so a police probably won't do anything.I told him someone did put 1 one on.
Clarice Hardrick | Premières impressionsOne stop shop for truck and storage. Wonderful customer service. Ensured my needs were met.
Michelle Welch | Premières impressionsGood people were friendly and helpful smiling which put a smile on my face for what I needed fast and put my mind at ease Thanks to the employees at Austin Hwy locationgood team would recommend to fri
michael farmer | Premières impressionsWonderful customer service
Lydia Mares | Expérience généraleForgotten the man's name who assistant the day i rented the unit. Was very polite and made sure I was able to get the size unit I need it
joyce thomas | Expérience généraleMr. Ray's customer service experience was excellent
joyce thomas | Premières impressionsGreat service
Jolinda Koester | Premières impressionsVery helpful staff
Claudia Bosch-Vazquez | Expérience généraleThings have definitely changed for the better.
RACHAEL ORTIZ | Expérience généraleMy entire experience was terrible from Ohio to Texas!! The service was horrible and I had to complain numerous times and Lamar S. the store manager from North Randall was the most helpful!!
Charmaine Williams | Expérience généraleExceptional service by staff. Expedious and professional. I would definitely use this company again.
Antonio Clark | Premières impressionsGood seevice
PHIL HILL | Expérience généraleVery Respectful people
Lakeisha Clifton | Expérience généraleExcellent customer service
Derek DeLeon | Premières impressionsService was great. Personnel very helpful and polite.
Erika Ozuna | Premières impressionsAucun
Kenneth Cronin | Expérience généraleGreat staff, very helpful.
Jessica Hanus | Expérience généraleWorst customer service ever
chris villa | Expérience généraleI wished that the employees were helpful and more informative. But they weren't. They seemed exhausted and like they didn't want to be there
siddhartha vangapandu | Réservationgreat service
Cierra Wulffen | Expérience généraleGreat service!
mark villalobos | Expérience générale💯💯
OCEANIOUS BAINES | Expérience généraleI've had a storage unit there for forever! (Over 2 Years) always friendly and easy to talk to & will help you in whatever way they can!
ANTOINETTE DIANA RUSSELL | Expérience généraleGreat location
Cristine outcalt | Expérience générale