Don't change a thing.
Dwayne GCustomer Reviews for U-Haul Moving & Storage of Bridgeton
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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GM was very helpful in obtaining receipt from the pickup location so that unused packing materials could be returned. She also assisted in unhooking the RV once it was parked.
Brian MI have rented from here on 3 occasions. It is very clean, Will is extremely polite and helpful. He always has a smile on his face and I appreciate that!
Stephenie KGreat service and brand new truck can’t beat that combination
Norman KI would rent again. The total trip to Florida and back to New Jersey was without incident. A+
KENNETH HThe staff was very nice and helpful!
Tony KStorage unit was great!! Just horrible experience with renting u hauls been over charged and still have not got a refund
Nakia S | Expérience généraleMy problem was 3 times I had a problem with the people storage next to mine where things leaped over on my side from dirt, bikes and calls me have to throw a lot of stuff away 3 times including the same day I went on and moved out of this storage.
Brenda W | Expérience généraleTerri and Will do a great job at this Uhaul location.
WAYNE RVery competitive and reasonable
Frederick S | Online Move InThe guy that waited on me was so professional and so nice, when I go back I will always look for him. Such a sweet person and a very good personality
Pamela C | Premières impressionsNothing everything was good.. The workers are very helpful n friendly.
Natasha HExcellent service à la clientèle
Tocarra BCan not improve on perfection. Thank you to you're Hitch Pro-Roberto… very professional and did a great job.
Christopher MI would like to see more than one 9-foot cargo van available at the beginning of December.
Salvatore DMy exhaust is falling off- I would recommend bolting it back on properly. The staff is great- very helpful and kind.
Susanna SGreat team. Thanks for everything!
Rashonna W | Expérience généraleThis is the second time I have use this facility. Great staff, convenient location, always clean and well-kept. Can't go wrong using this facility. Packaging supplies always well stocked, Terri and her staff, always willing to help. Great place!
JOHN M | Expérience généraleHow about some wine and cheese at pick-up and return?
WAYNE RAucun
Lee G | Expérience généraleChange your attitude when speaking with customers. Be accountable when you change somebody's lock because somebody broke in and you don't even let them know. Clean the place up because my locker became infested with mice fix the roof because a lot of my things were water damaged as well. And apparently the only think they will tell you is to go F yourself.
Angela lCould never recommend
Shaun C | Expérience généraleJust have issues with this location but it is the only one nearby so I will continue to use it for trucks but never storage
Chad KToo expensive
Britney K | Expérience généraleThe experience was great
James BKeep doing what you're doing
Maxine SManager was rude. I was told by a nice gentlemen that I would pay over $50 and I was charge $80 something. I'm furious. I was refused a refund and my daughter has a HUGE following on Tim tok and instagram and inwilll make sure everyone know how you rip people off
Jordan SThe team was very helpful
BENNIQUCA CAbsolutely nothing g
MARK MI would suggest a worker inspect the vehicle before each individual pulls out. The reason is because after about an hour after having my truck and driving home, I was contacted to see if the battery pack was still attached under the hood of the truck. Thankfully everything was okay but something could have happened while I was operating the vehicle.
Kanei SBoth of my units have known issues with water intrusion. When I brought it to the attention of the staff they told me that they have a lot of problems with water in that set of units. Seem like negligence on the owner of this location. The roof itself leaks in multiple spots. It looks like they covered up the interior with some kind of insulation to hide the roof. This insulation then pooled full of water and then leaked onto my belongings. I was offered a few boxes from the used box pile as compensation. The video I took shows water pouring from the roof into the unit. I am lucky my mattress soaked up a lot of the water or it could have been much worse.
Chad K | Expérience généraleLe service à la clientèle était génial. Equipment as well. Thank you.
jean bIt was great doing business with you guys.
Garold S | Expérience généraleReturn the trailer 2 hours late and got chelated for another day.
Jairo PThe lady who check me out was very rude
Ariel Cvery helpful and friendly. made the experience very easy for the first one using a u-haul trailer
ashley fPlace simple instructions for return inside vehicles so new renters will know what to expect. A link would've been helpful and a heads up about the pictures too. I took pics and locked van/returned key before I even knew it would be necessary to close out the rental. Site wouldn't allow me to upload the pics I already had so I couldn't submit the mileage pic that was on my phone. I also had an issue with the site skipping past the checkout info and just got a message saying thank you for returning, I had to keep going back to get to the page where I could submit the info..not complaining just mentioning. Now that I know what is expected I think it will be much easier next time and do appreciate the convenience, really a great idea. Merci.
Nichole BGreat experience with the staff and facility. Reasonable rates and convenient access.
Karen W | Expérience généraleAll the associates at this store are friendly and provide great service.
Karen WGreat customer relations.
Shawn BThe staff was very helpful in every aspect
SAMUELL B | Premières impressionsBrandon did a great job.
WAYNE RVery good 👍
Lee G | Premières impressionsTerri is the best manager
Jose D | Premières impressionsVery friendly staff, excellent service
Maurice J | Expérience généraleInform customer of ALL possible expense such as insurance rates
Elizabeth GThe trailer was not properly attached to my vehicle and as going over a bump the trailer popped off the hitch and could have caused and accident hurt us and someone else. Also it bent my hitch. Staff never refunded me my 30 deposit kept saying they sent it now saying it's going to take time after they told me to come get it in person. Overall experience wasn't great because I could've been killed or hurt as well as my two male passengers that were luckily with me to make sure I was ok and helped me reconnect the trailer properly and securely. Definitely will not be returning to this location
Sherry R | Expérience généraleInspect vehicle before releasing to customer
Stefanie PNothing you are already excellent.
Teresa BVery good service, friendly
Maurice J | Premières impressionsIt was very clean and nice
Sandra H | Expérience généraleI had to explain that there is a difference between a 1 7/8 and 2 in ball. It is NOT a rounding error!!
Richard BFlexible
Millard J | Premières impressionsTerri was very helpful and considerate. Very good people to work with. I would definitely recommend them.
Lisa K | Expérience généraleImprove online availability for the b4/after hour process. I went to express pu but the option to puck up wasn't on the screen. I found out the next day that the entire uhaul system was down.
Lisa DI had 4 units since 2019 after a very difficult time, not to mention the pandemic. Your staff was always helpful the facilities always safe and secure. I had both indoor/outdoor. Thank you U-Haul for securing my belongings safely and I have the locks to prove it.
Annette H | Expérience généraleThey go above and beyond to assure the satisfaction of their customers
Cynthia L | Expérience généraleI had never rented a storage locker. It has become quite a process. The staff at the center were patient and clear as they walked me through the how's and why's of everything.
Rebecca S | Expérience généraleWhere we dropped off in Bridgeton was INCREDIBLY nice and professional! Very personable as well. We will definitely be using them in the future.
Christopher CThis facility must fix the Alam System they have. Even after swiping my Access Card to gain entry to my unit the Alarm still sounded when I opened the roll up doors. Please address this situation ASAP. Merci.
Ruben H | Expérience généraleCoukd not use online checkin for storage. Woukd not work. People did good job at doing a brand new reservation for me but took longer than it Shoukd have.
keneth fThanks!! For allowing the change the drop off location 👍
Charlie RSuperb experience and you guys are lucky to have that gentleman as an employee! I'm so glad I got this request for a review because I wanted to come and myself on what a pleasant experience that was. Quick efficient and always nice to know that you all can do those are things for us.
Suzi JNice friendly people
Viola L | Expérience généraleI had a 10:00am appointment, but your installer did not arrive until 12:45pm.
Bob DNo comments needed
Shanna HBoth guys helped me out as I have never had a problem at this location great team thank you so much keep up the great work
Scott BGreat staff, excellent work!
timothy lI had a good experience. Would highly recmmend this lcation for your moving experience. Keep up the good workoo
Carl GCorteses y amables
Janette LGreat job by all employees! 👍🏼😊
debbie jStaff was pleasant and helpful. Facility clean and well lit.
Alfonso H | Expérience généraleStaff was very friendly and explained everything well. He answered all of my questions, before I could ask them.
India J | Premières impressionsTerri was wonderful. Very helpful, friendly and provided great service.
Karen W | Premières impressionsKeep the pick up trucks and vans available to rent
Charles JIt would be helpful to give Senior's discount . On your storages. Thank you
Sharon W | Premières impressionsAfter a small confusion on my online rental, The process and service was very good. Manager was very friendly and helpful.
Andrew E | Online Move InThere was glass pipe in the driver door
Luis AI would certainly use this facility again and no doubt recommend it to anyone who asks. Everyone was most friendly, courteous, and professional.
Janet G | Expérience généraledid not like the harassment for failed payment
Carole G | Expérience généraleMy experience with Staff Member Terri was above and beyond excellent. I am grateful to have had the opportunity to do business with such a honest, kind and caring person. Kudos to Terri. You deserve whatever bonuses are offered and more. Deborah King!!!
DEBORAH K | Expérience généraleMy stuff got stolen and never recovered, got told 2 weeks later my storage was broken in to , after they supposedly do weekly checks on the units , how does it take 2-3 weeks to tell someone their unit was broken In to , if they do weekly checks , would give a negative 10 If I could
Bryan M | Expérience généraleThe store is very well stacked for all your packing needs.I didn’t rent a vehicle but was impressed with the amount of available choices.Loved that the units were inside.First class facility starting with the front desk staff that were a great help.
Marvin A | Expérience généraleGreat service very clean units
Thomas S | Expérience généraleNice place I’ll use it again if I have to thanks
Jeanette B | Expérience généraleThe staff was very accommodating. The the unit was spotless.
Russell S | Expérience généraleIt would be great if more carts were available.
Jenelle T | Premières impressionsI truly appreciate Terri and staff in the bridgeton office very helpful.
Drusilla M | Premières impressionsLoved everyone professionalism and help
Kareemah J | Premières impressionsStore manager was extremely helpful and very nice. Building was spotless and so were bathrooms.
jonathon t | Expérience généraleTerri is a great asset to your facility.She was very helpful in finding a unit to fit my needs.
Marvin A | Premières impressionsTerri & her crew are Awesome
Jessie T | Premières impressionsTerri was excellent to engage with
Gerard S | Expérience généraleGreat staff very good at explaining everything and treats people with respect. Cleanest place I know and safest with ur belongings. 5 star place!!
Stephanie S | Premières impressionsAwesome customer service in Bridgeton
Odalinda C | Premières impressionsCan’t complain Twas very clean convenient and hassle free and climate controlled
June L | Expérience généraleI wish that they would have given some money back being that I wasn’t in storage all month I fell it’s not fair to keep all money an I was out before middle of month or even next to other payment
Loretta R | Expérience généraleVery happy
Gene R | Premières impressionsTerri was very helpful and the facility is well run. I plan on going back in the near future, when I will possibly need more storage space.
theresa a | Expérience généraleStaff was very professional. I would highly recommend Storage facility to anyone. Facility was extremely clean and very secure.
William C | Expérience généraleThe man who ran the front desk was absolutely exceptional/phenomenal
Alyssa B | Premières impressionsThe girl that works in the Bridgeton store in incredible. What an asset to your company.
Barbara S | Expérience généraleThe manager and all customer service employees are very accommodating, compassionate and professionally caring for their clients and their stuff and very helpful in each areas customer needs a help with any requests and guidance. Best team ever and very welcoming staff
Alla I | Expérience généraleSo far so good
Frank P | Premières impressionsThe staff we encountered were friendly but we didn't like how we weren't given the first month free offer upon arrival after a one way from MA. Especially since we had to use 2 U-Haul storage locations since they didn't have any large enough sizes available. Also, we picked a unit based on what was recommended on a call and it turned out to be nowhere near the size needed to properly store our items which left us with the need for 2 units. Due to extreme limited availability with U-Haul storage locations, our units were 40min apart, driving which reeked havoc on the mileage we just used on our most recent U-Haul truck rental yesterday. The staff we encounter at every U-Haul we've worked with have always been exceptional which is why we still always choose U-Haul but the amount of money we just spent with you guys on our recent moves from MA to NJ to DE was obscene and we just feel like it didn't need to be that much. Especially on a moving budget.
KAA-MIL A | Expérience généraleThe staff there is nice nd helpful
Raheem B | Expérience généraleThe lady in the office was super friendly and helpful every time we were there. Would highly recommended this location to anyone looking to rent a truck or a storage unit!
Brody C | Expérience généraleStaff were very friendly and helpful. Will recommend to everyone. Facility was always clean.
STEVE E | Expérience généraleThe place is clean but the storage spaces are extremely small. I ended up having to rent 2 garages. And they up charge by requiring you to buy their locks for $12 each. I would only recommend for storing very small items or boxes.
Faith U | Premières impressionsExcellent experience this time.
William C | Premières impressionsTerri the manager is awesome. Place is always so clean and I always felt comfortable storing my belongings there. A1!
Daniel M | Expérience généraleThe friendliness and professionalism was amazing from EVERY employee. That is by far hard to come by. I will drive to the next city over just to do business with them.
Crystal C | Expérience généraleThe manager Terry foster. Was very professional and helpful helpful. If there was something your company couldn't help me with.She sent me in the right direction. I've had several storage is in my lifetime.This was the best experience due to the great management
Danny S | Expérience généraleThe facilities felt well maintained and probably cleaned, however, the staff is the true reason for such a great experience.
Eliseo C | Expérience généraleI worked with Brandon my entire experience with your facility. He went above and beyond. When ever I visited and he was free he always took the time to check with me to make sure everything was ok. Unfortunately a friend of mine didn't get the same level of service. In this age of technology I would think Uhaul would have a backup system in the camera system since alot of storage units are long term. She lost Her entire life of personal item's and us deviated.. Going forward if I need units I will check how long cameras are viewable.
Sue E | Expérience généraleawesome service amazing people well done
Brian O | Expérience généraleExcellent
Frances H | Premières impressionsThanks for help me with my stuff. I like it places like this
Jose i | Expérience généraleParking garage doors are always broken
Crystal H | Expérience généraleBrandon was very informative and helpful. A pleasure dealing with him and the other staff.
Sue E | Premières impressionsYou guys were Great!! Very clean facility and the staff was always welcoming and willing to help. If I ever need a storage unit again, best believe I'll be back! Thanks for being great over the past year.
Jake J | Expérience généraleI told my cousin about the Uhaul storage. The young men were very help and Courteous.
Arlene H | Premières impressionsThe fact that the staff finds all sorts of ways to overcharge you and not inform you of these hidden charges really made my experience horrible
jarvis B | Expérience généraleExtremely helpful and friendly staff member. Bathroom was immaculate as well as the storage facility itself.
Kelley M | Premières impressionsThe guy that helped me was so wonderful and helpful I had a full breakdown in the store and he helped me out with everything I needed upgraded the storage unit I needed because it was too small just overall so helpful and sweet.
Nazahry T | Premières impressionsMy experience with this facility has been superb!! The manager Terri was very helpful, friendly and knowledgeable. The units were kept clean and well lit. I would recommend this storage facility to anyone with no reservations.
Beverly C | Expérience généraleGracias! 👍🙏
Donna H | Premières impressionsVery friendly , service and quick, with highly recommend anyone!!🤗
Andrea B | Premières impressionsDevon Chinese at the Bridgeton location was very nice and resourceful with helping us well versed in rules logging into storage and departing thank you so very much and on Dante picking up and returning very convienent and safe
robin c | Premières impressionsGood job!
MARY S | Premières impressionsGreat customer assistance, easy to work with and accommodating!
KENNETH R | Premières impressionsEveryone I dealt with was professional, courteous and friendly. They make everything easy.
Jane R | Expérience généraleVery nice employees
STEPHANIE S | Expérience généraleBeen with them for a year, never have had any issues EVER! I lost my key card, no problem.. .replaced same day. Needed to change my debit card, no problem...made it easy. Spent $175 a month for the temp control as I had to store books and pics...so worth it. Always clean too. Thanks to the staff for always being helpful and very friendly.
Sabrina S | Expérience généraleLos escogí por las buenas reseñas q tienen y son muy ciertas. Excelente servicio.
Lizette S | Premières impressionsEveryone was awesome! Place is clean and easy to access. Perfect
Marc B | Expérience généraleTge staff was great..woukd akways call me when i ssnt an email. I love love the convenience of the garage in bad weather
Barbara A | Expérience généraleVery clean, well maintained facility, even the bathrooms. Stuff was in storage for almost 2 years and didn't aquire any weird odors, no pest issues, mold, etc. I had a climate controlled unit which was a little pricey, but most are and Bridgeton is more reasonable than others
Leah C | Expérience généraleThe storage was clean and the staff was excellent. Thank you for all your help..
SHARON F | Premières impressionsStaff was very helpful n curtious
CHRISTINE A | Expérience généraleI was extremely impressed with the cleanliness of the facility, the ease of access and Terri was so very helpful and knowledgeable. I have never rented a storage unit before but I will definitely recommend your facility.
Beverly C | Premières impressionsVery nice and clean place. The carts made it a breeze. Staff friendly and helpful
Leon F | Premières impressionsGreat facility i felt comfortable leaving my possessions there where they had to be kept at a controlled temp. my piano didn't even need tuning after 13 Months. thanks again.
Claude J | Expérience généraleI had to get a U-haul 3 times in 3 months. I used this facility each time. Every single time the staff were amazing especially the general manager. I dealt with her the most. I'm sorry I don't remember her name. She was very nice & knowledgeable. I'd recommend this facility to anyone. Thank you for the great service.
Nicole M | Expérience généraleThe easy convenient it was to use u-haul and the way it was to load and unload even in bad weather
Franklyn H | Premières impressionsThe customer service rep was excellent; knowledgeable, friendly and courteous. The facility was bright, clean and well maintained. It exceeded my expectations
ROBERT C | Premières impressionsIn my time of need, you were there. No other facility compares to you, whatever it is that compels/motivates you to offer such great service, pleasant staff and an abundance of services, please keep doing it ! PDeJesus
Pascual D | Expérience généraleThe service was excellent very very helpful and courteous
Edith S | Premières impressionsTerri was always available and always helpful. Other than the few times we had to go into the actual store, we just went in and out and with the loading bays, it made everything that much more convenient. All around great experience, will recommend!
DANIEL M | Expérience généraleCurrently occupying 3 units at the Bridgeton NJ location . All have been consistently clean, whether an outdoor or indoor unit. Terri is great!
DANIEL M | Premières impressionsVery nice, clean unit
Jake J | Premières impressionsPerfect !! Extremely helpful, caring for all my needs. Wonderful experience, don't believe me? Give them a visit/call, you won't be disappointed !
Pascual D | Premières impressionsCustomer Service was excellent.
Patricia t | Expérience généraleTerry is very friendly, kind, efficient and is very professional. She explained and went over everything I needed to know. She is an asset to your company.
Brenda T | Premières impressions...
Crystal H | Expérience généraleU-haul has a wide range of products to offer its customers. Very affordable and effective. The staff were also very professional, helpful and able to address all of my concerns.
Marie L | Expérience généraleGreat company
Krisdi G | Expérience généraleAmazing location!
Genida G | Expérience généraleThe staff made an significant effort to provide me with a positive experience starting from the moment I walked in and extending beyond moment I completed my order process. Fostering true loyalty!
Marie L | Premières impressionsVery nice people in the office,great location ,well maintained.Will go back again if needed.
carole p | Expérience généraleThe agents were friendly and and explained everything clearly.
Claude J | Premières impressionscame in handy for a rushed move forever grateful
William V | Expérience généraleGreat service overall nice clean building, restrooms and good employees!!
Richard A | Premières impressionsEveryone was professional and kind along with being so helpful.
Cynthia C | Expérience généraleVery polite and helpful
Maryann W | Premières impressionsFrom start to finish, everyone was kind, helpful, and professional. An amazing experience!
Cynthia C | Premières impressionsWonderful service. Very pleased.
Marie C | Expérience généraleGreat customer service showed when I rented a storage unit.
Kevin Y | Premières impressionsEvery thing been great since I start it doing business with you!!!
Manual S | Expérience généraleEveryone was great .
Gladys E | Expérience généraleThis is my second time using their facilities, and I couldn't ask for more friendly service and help.
Marianne B | Expérience généraleGreat service
Thomas S | Premières impressionsI didn't like the fact that I couldn't set up my auto pay with my debit card, despite ads saying I can use a debit card. So I had use my credit card. The guys who set up my account were helpful.
Ann M | Premières impressionsI have no complaints at all. The staff wefr very helpful and friendly.
Darlene H | Expérience généraleVery kind and helpful
Felcita C | Premières impressionsMi first month was free, Always hav access to my storage, Hav a three extra days of payment. Muy buen servicio
Julio C | Expérience généraleThe two gentlemen were polite and courteous and I had got a great deal so I'm very very satisfied.
Regina H | Premières impressionsClean environment. Well lit. Perfect location. Easy access. Reasonable prices. Rolling carts readily available. Exactly what we needed for short term storage of items before a yard sale.
Rita B | Expérience généraleGreat place. Wonderful staff.
Dana O | Expérience généraleCouldn’t imagine better.
Karen E | Expérience généraleEveryone is spoke to was great. Sue was awesome! Thanks for your help.
dominic r | Expérience généraleGood company
John S | Premières impressionsVery Professional, I would highly recommend them to friends
Alfred V | Premières impressionsthe service I received was far above average on any professional customer service rating scale.
Robert P | Premières impressionsEveryone was very nice my experience was very good.
Terry J | Premières impressionsWonderful ! Courteous and friendly service!
David B | Premières impressionsVery helpful.
Sean M | Premières impressionsHello, very helpful, very thoughtful and complete.
REYNOLD M | Premières impressionsIt was definitely a beautiful place. Staff was very helpful and friendly. Will definitely be doing business again if I ever need another storage space or uhaul.
Tomeaka M | Expérience généraleKind professional and friendly service. Easy access. Convenient location. Clean.
Rita B | Premières impressionsVery accommodating. Fast pick up and fast drop off. Even came back next day to take away. Great experience.
Nicole N | Expérience généraleOur delivery was on time.
Doreen O | Expérience généraleAll the stuff that was very kind and helpful I will use them over and over again
irene b | Expérience généraleThe staff was great until I ask questions about closing my account
John R | Expérience généraleMy experience with this U-Haul and storage unit was great. I had access to my unit 24/7. The store clerks were very nice and zi would recommend them to my friends & family.
Beverly J | Expérience généraleClean and well maintained. Very well lighted at night time.
Warren W | Expérience généraleDevon was AMAZING! I was really stressed out finding a great storage facility around my area. She helped me with every little thing and answered all questions. She went above and beyond. Merci.
Amanda F | Réservation