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JAY FLEMINGCustomer Reviews for U-Haul Moving & Storage of Copperfield
Testimonials From Recent Customers
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Everyone was friendly and helpful from beginning to end of my experience.
William MillerNone that I know of right now.
Wesley WilsonNothing I can think of.
REECE BROWNCopperfield in Houston did a great job and was so friendly. The manager is great
Tim phillipsGreat management!
LORETTA W. BOURN | Expérience généraleNo coments
oswald fernandezWas a great experience Your people here really make the difference. Pleasant knowledgeable focused friendly
Richard BolenEveryone was friendly and helpful. Great experience.
Mark RosaldoNothing to improve great service like always
LORENZO OCHOAGreat SERVICE!!
Janie CornwallThis location will forever have my business Rhonda and Billy and Katrina was excellent from the beginning to the end 10/10 they made this tough life hassle manageable and a bit stress free thank you all so much for the generous hospitality and care I really appreciate it
Rodnecia GriffinI like U-Haul I rent the trailers there all the time.
Chris HugheyS.O.
Thomas ThompsonImprove your WIFI network
Adolphus MooreAmazing!!!!!! Best experience:) Super Satisfied
Gloria OrellanaRoberto is a very good profesional and excellent person, All the workers are very good people, thank you
OSNIEL HERNANDEZMr Billy helped pick the right truck for my move. He also gave me tips on how to stack up my furniture to create more room inside the truck. Excellent service à la clientèle
Letteasher CrawfordExcellent service à la clientèle. Roberto went above and beyond to make my experience great.
John ClaypoolTruck started with the nail and a tire that I didn't find out until after on the road. after on the road a check engine light came on the proceeded to run rough. Was not happy that the gas tank was only a quarter full when we started. Other than that everything was fine.
Don McAlisterMe encantó!! son muy amables Muchas gracias a todos
SHELLY TORRES TORRES | Premières impressionsMy only complaint is that they was no dolly available for my vehicle.
carl polkNo tengo nada que decir negativamente al respecto,muy buena atencion,precios modicos y exelentes,en fin muy buena experiencia.
richard sosaS.O.
KENDALL JULUKENot much. Y'all good.
VALERIA HICKSFast efficient and professional I highly w
Tranesia SandersOffer to mentor other locations. Your staff is AWESOME!
Richard RuchhoeftHer new manager. She is very.... Rude!!!!!
rodney perkinsEveryone was great. Ms Katrina was so sweet and got me in and out without a hitch.
Jakeshia AbbsI rented a trailer and had to zip tie the chains to the trailer tongue so they would not drag when going on uneven pavement. Not a big deal - but the folks fitting the trailer should have some zip ties.
paul atkinsonNo improvement is necessary.
James FiniganRewards
Gloria BarcenasLove Rhonda and her team! Please forgive me if I spelled it wrong. Haven't been greeted with bad customer service!
Rebekah DouglasVery friendly and very professional people.
Ndoma NtelaRhonda was a great representative. She made sure I had everything I needed and was very professional and courteous. I would recommend this location
juan estradaI had a bike and trailer hitch installed and the the blonde owner/manager was very helpful and courteous. I would recommend them at this location anytime Thanks!
mario velezGas prices is unprofessional bec I paid almost $100 and still cost me little more because of gas level. SMFH it kill my money even I drove 4 hrs! Next time please do better it doesn't matter how much someone spent gas prices!
Brittley O'NealOwner and team were friendly and helpful. Billy was especially helpful and took the time to be sure all was ok before I pulled away with the trailer.
Joey SchexnaiderTrailer was dirty, and the tail lights had a few ground issues (tap and came on) otherwise it was excellent customer service and professional performance I really like U-Haul
chirs dowdenGreat service
JERRY HOHENSTEINAlways clean, professional, and courteous.
Zachary DickinsonEveryone was fantastic and very helpful. Reason I keep coming
jose hinojosaFriendly staff, very pleasing experience.
Michael MccomisNA, very busy, but they kept the environment fast and friendly. Every team member that assisted me was very friendly.
carrabbas italian grillGreatness!!!!!
MITCHELL M FalconerThe whole team at this location was very helpful!
SHANEKA ROBERTSON | Expérience généraleFantastic service
ALAN MILLERThe biggest challenge was the sheer number of U-Haul vehicles blocking access to the storage parking. I realize the sheer number of people moving from lesser states to Texas is mostly to blame, but for those of us that needed to move things in and out often it was a real obstacle.
RC Newberry | Expérience généraleQuick, informative, and helpful
ADRIENNE PARKER | Expérience généraleIt is always a pleasure to work with Rhonda. Thanks for the great customer service!
MARC DRUMMOND | Premières impressionsThe customer service was excellent and all employees were friendly and always ready to help, location is super clean, highly secured, well lighted, bathroom was always clean and the location have an area where you can place items you don't want. THANK YOU for the great service. U-Haul Moving & Storage Of Copperfield 8330 Hwy 6 N (281) 855-0347 755023_GM@UHaul.com
Judy Delgado | Expérience généraleEasy access and clean
JoDenise Crawford | Online Move InIt was a enjoyable experience but I would not recommend uhaul storage facilities as a whole because it is to expensive.
RAY NEICO | Expérience généraleFirst few times I accessed my unit I was attacked by fleas in the facility. When I went to the office to report it I was told I was imaging them... even when I caught one right off of my leg, infront of them, and showed it to the employees. Wouldn't recommend this location to anyone.
Axel Wagner | Expérience généraleLove the staff!
Kia Robinson | Expérience généraleMrs. Rhonda is so nice and understanding! God bless her!!
MATESKA JOHNSON | Expérience généraleThanks to the whole team because everyone there makes you feel welcome
Sherekka Foster | Expérience généraleConvenient and secure facility.
keith philips | Expérience généraleProfessional and friendly staff. I will definitely be recommending this location to family and friends
Ron Jaure | Expérience généraleRhonda and her staff are the most professional and accommodating staff i have ever worked with! Truly, they are the best! Honest, organized, and customer focused!
Carolyn Andrews | Expérience généraleMy tv got stolen lady refused to help me I’ll never do bizz with U-Haul again
Demetrio Anderson | Expérience généraleMs. Rhonda was great and very helpful. Randy was helpful,very informative and thorough thru the process I really appreciate that. Overall awesome experience and recommendable and thank you! Sincerely, Roy Bernabe
Roy bernabe | Premières impressionsThis was an excellent experience for us. The entire team at the Copperfield location were so helpful from start to finish 2 months. Rhonda the managers works so methodically that the entire crew knows exactly what to do as well. We were very satisfied.
Sharon Haskett | Expérience généraleKatherine V. is so friendly and helpful!
Brittany White | Expérience généraleEven though it was extremely busy when I arrived, the staff was very nice, cordial and patient with everyone.
Sonja Culbert | Premières impressionsGreat storage and staff. Reasonable prices for the storage units
Marque Womack | Expérience généraleThank you for all your help!
Lisah Moore | Expérience généraleMs. Holiday was amazing. She multi-tasked like a champion. She's definitely one of the best out there. Rated in the high 1 %. Thank you Ms. Holiday for helping out yesterday. Your one of the good ones.
ANDRE HARRIS | Premières impressionsOffice Manager unprofessional
Lekisha Jackson | Expérience généraleFriendly and professional staff
Ron Jaure | Premières impressionsRonda was always helpful and so friendly. It made everything that much easier.
MINDY WALMESLEY | Expérience généraleOnly issue I have had with the facility has been employees parking in the loading dock areas. It is a tight parking lot. But there are times when the 8 spots might only have 1 or 2 available. The answer to the problem has been ask us to move our vehicle. Sometimes there are both worker and moving truck in the spaces. Great staff and facilities are super clean and maintained. Even with parking I would still come back.
Ronald Thomas | Expérience généraleKatrina, Rhonda, and Courtney were awesome
LAQUITA HAMPTON | Expérience généraleFacility was top-notch and service personal were friendly, knowledgeable, and customer focused.
John Dikerson | Expérience généraleThey are so helpful and kind
paola terrazas | Premières impressionsThank you Rhonda, you been awesome. I appreciate you!
tranay caldwell | Expérience généraleExcellent staff from top to bottom
James Richardson | Expérience généraleThe only problem I had was using my pin number to gain access. I had to always go into the "office" punch in the number on the keypad inside and then I could use it to enter the storage area. One evening I needed to gain access and couldn't as the office was closed and my pin wouldn't open the door.
Robbie Perrine | Expérience généraleThe staff was amazing during this difficult time. I hope they will always be at this location. Thanks for your kindness and support Ms. Jordan
Susan Jordan | Premières impressionsThe staff was awesome. They were always nice and helpful. Always had great conversation. Prices are reasonable.
Desmond Joyner | Expérience généraleWonderful. Service.
Beulah Russell | Premières impressionsRhonda is such a wonderful lady . I have been going through a rough last 2 years and she was always such a helpful and caring woman..thanks again Rhonda.. Kim Farrar
Kimberly Farrar | Expérience généraleThanks Miss Rhonda and her staff the staff was very very helpful
adrianes porter | Expérience généraleVery friendly staff at this location.
Lana Smith | Expérience généraleEverything was Great could be open until 2:00 Am a lot of people move at Night !! The storage isn’t just for people moving in but People Moving out Also.
saidrick burton | Premières impressionsKatrina was very professional. Rhonda the manager all starts with leadership certainly you could see that, with the rest of her employees but Miss Katrina ,went up and beyond explaining and trying to assist me . I greatly appreciate it!!!
Lavelle Jackson | Premières impressionsTodo muy bien
alvaro zapata | Expérience généraleWell done very pleased
Don Melancone | Expérience généraleThey are very knowledgeable,professional and friendly.
SHEILA FOSTER | Premières impressionsthanks , everything worked out without problems
Timothy James | Premières impressionsIt was a great experience with U-Haul
Audrey Coleman | Premières impressionsVery friendly staff, would highly recommend to others looking for storage or rental
Richard Metodiev | Expérience généraleI thank everyone at u haul
CYNTHIA HURLEY | Expérience généraleSince Rhonda arrived the facility has been very clean and safe. The staff all work hard to answer any questions you may have in an efficient way. Merci.
CATHERINE MCMENIMEN | Premières impressionsI always had a issue with my card and then the employees were ghetto especially the dark skinned lady that said she worked multiple jobs and was complaining to a customer in front of me this Sunday 8/28/2022 . the employees never new anything this storage has changed since I've been going there I wont be back.
Tamara Reeves | Expérience généraleThe staff rented an already in use storage unit. We unloaded and went to the unit and it had a lock on it. Went to the office and was told had to wait until the person who rented the unit returned. He made all kinds of excuses of why the unit was taken. This location was not helpful and clearly not knowledgeable of their business.
emmbreall laday | Premières impressionsThanks, for being there.
TERRENCE WILBURN | Premières impressionsIt’s very good storage the staff are really friendly and nice I had no problem at all I recommend it for sure
Saruad Merhussien | Expérience généraleI appreciate y'all much
Angela Webber | Expérience généraleCould not ask for anything better thanks everyone for your kindness your service I appreciate you so much
Shirley Cook | Expérience généraleVery clean and nice facility in a great location
BAHRAM NAIMI | Premières impressionsThe general manage was so nice and helpful that I was very pleased I thank her so much yes I would most definitely recommend a friend to y'all thanks much
Angela Webber | Premières impressionsManager Rhonda and her team were professional and helpful.
Daniel Fernandez | Premières impressionsThe prices were just getting too expensive.
Myron Tarver | Expérience généraleUnfortunately raised my monthly rate 10 % after first month. Price increase wasn't disclosed to me at the time of rental. Otherwise, excellent experience in dealing with this Uhaul facility.
floyd kessel | Expérience généraleHelpful staff.
Faren Perry | Expérience généraleGreat customer service, the staff always went the extrA mile.
tessie montgomery | Expérience généraleRhonda helped me out a lot over the phone, checking me into my storage unit, and dropping off my uhaul. She is a valuable resource to this location. Thank you again.
stephanie robichaud | Premières impressionsManager is great. She really knows her business.
Karl Mcginnis | Expérience généraleThe only suggestion I would have is that you need more employees inside the sales office. Whenever I would have to go in there for whatever purpose, the line was always very long and took forever to get to the front. They were working very hard--just think you need more of them particularly on the weekends when the traffic in there is definitely larger.
DENIE LUNSMANN | Expérience généraleDuring my move out there was no one at the front desk to help me. I had to walk around the facility to find someone.
Donna Willis | Expérience généraleCool staff
GABRIEL PORTER | Premières impressionsI must say this Copperfield U-Haul faculty those folks in there was totally awesome they were professional she was kind she took a time out with me help me to understand the pricing and also her employees when I called back and had questions I mean it was a wonderful experience and I definitely will recommend this to anyone
KENDRICK JACKSON | Expérience généraleNo issues at all great customer service friendly staff and quick in and out process would use again!
LATISHIA HILL | Expérience généraleThe manager was excellent in every way. Smart. Competent, knowledgeable, helpful. Staff mostly lazy and incompetent. Ignorant, useless.
PAT PATTERSON | Expérience généraleI didn’t have any issues everything went smoothly!
LATISHIA HILL | Premières impressionsRhonda was awesome and you can tell she really knows what she is doing. She definately knows the in and outs of that very busy business and handle phone calls while helping us and was very polite to all.
THOMAS COWART | Premières impressionsProfessional and handled everything quickly
tessie montgomery | Premières impressionsVery helpful & polite service.clean & secure surroundings
Sharon Murphy | Expérience généraleThey were busy instead of helpful. Untrained on trailers & hitches. Manager gave me a storage that they have out of order. Which caused me to have to load trailer & go to another storage when they were about to close.
Carl Roberson | Premières impressionsThe storage is very clean and all the people working their are good and friendly when l forget to lock my storage they call and put another padlock for me and nothing is missing in it all the Woker that attend to me are very polite
omotayo kayode | Expérience généraleExcellent customer service Very helpful employees
sebastian perez | Premières impressionsThe general manager at the 8330 Highway 6 North Houston Texas 77095 facility, Rhonda holiday she is the best, I've been going through some hard times moving to one place to another and she has been there to help me every step of the way
CYNTHIA HURLEY | Premières impressionsI can’t say much now because l just park my good there yesterday but very good and the office people are good am talking about the one on highway 6
omotayo kayode | Premières impressionsWe were welcomed and assisted and the process thoroughly explained. Thanks Uhaul
Darion Sutherland | Premières impressionsI am very happy with the service I received from this location. Will refer others to this location.
Elizabeth Powers | Expérience généraleThe movers y'all recommended were horrible!!! Slow, late by 3+ hours, didn't care about breakables. They put all my breakables stacked on each other and turned them sideways or just tossed them in. We now have broken item. We wrote top//upward arrows and labels. No need to treat stuff like that. The older guy even said they work smart not fast.... Sorry you mean slow to screw ppl outta money bc you get paid hrly
Stephanie Fearnside | Premières impressionsExcelente servicio y atención. Gracias por todo.
REITEL CARBONELL | Expérience généraleMan. Gee is the man. Very friendly very professional. Very thorough. Thank you for helping me through my transaction. A must have employee.
Hellen Wilson | Premières impressionsOverall, the service was great, all employees were friendly and helpful.
Judy Delgado | Premières impressionsI gave 3 stars because my lock was cut off of my storage, and I had to pay to get the new lock cut off to have access to my unit. I was not happy.
SHAWNDRICKA PRATER | Expérience généraleRandy was always very professional and helpful whenever I needed assistance. His demeanor was always pleasant and eager to provide great service. I'll recommend your services to all my family and social media friends, great service with outstanding results.
donald johnson | Expérience généraleTo much to text you can call 346-279-6137 and and to speak heather
Heather king | Expérience généraleI wish the storage units were open 24/7. I missed the deadline by 5 minutes and wasn't able to move my belongings into my unit and had to rent the truck for another day. Very inconvenient and expensive.
Tatyanna Chapman | Premières impressionsOther than my things getting ruined uhual took care of me and my family.
ANGEL FRIAS | Expérience généraleI have so many things to say. Every time I have gone there need it for storage or for rental it has been a huge ordeal and a mess. I would mention customer service but there isn't any it's absolutely horrible there are no friendly faces no one knows what's going on or who is doing what. You're supposed to have 24 hour access but when you try to access your storage unit after 930 at night you cannot the doors are locked and you can't get in, bathrooms are absolutely disgusting and I would not even recommend this location to someone I didn't like
Erin VanZandt | Expérience généraleRhonda Holliday was the best!
kyle morgan | Premières impressionsI had questions about how to check in and out when i arrived. I went inside to ask my questions, and the older woman who I believe is the manager of the facility was extremely rude to me and acted like i should be familiar with it already. She assumed I needed to return a truck as well when all I said was that I needed to check in for my storage unit. She acted like my question highly inconvenienced her and basically told me I told them something they didn't. Then when she did finally explain it to me she was very condescending. The storage unit was nice but the downstairs floor smelled like wine.
Jared Crawford | Online Move InThe Store owner was great in terms of knowing exactly how to assist me and my issues that I was dealing with in a Timely manner .
Sirwan Jackson | Premières impressionsThe staff is above great! Manager is in need of a promotion. Great customer interaction. I actually trust her and I don't say that about any business..
Edwin Nickens | Expérience généraleSon muy buenos en lo que hacen
Sigfrido Gargallo | Expérience généraleRhonda was very helpful, informative and professional during the move in.
Stephen Morris | Online Move InNo comment
Cheryl Joseph | Expérience généraleSon personas que me ayudaron mucho y atendieron con mucho respeto y dedicación. Mi respeto para las personas que me atendieron en esa unidad, estoy bien agradecido con ellos. Que Dios los bendiga
Sigfrido Gargallo | Premières impressionsWe had moved from Fort Benning, GA and were exhausted. We got here 5 mins before closing. The staff was very friendly and helpful despite our very late arrival. Seeing that I was very pregnant offered to help us and accommodate our storage needs.
brynn Alexander | Premières impressionsAs usual, with all of my Storage and moving needs, U-Haul is A-1. I used someone else once before and truly regretted it. I came back to where I knew I would get great service from. Excellent service, Excellent Team. Always A Job Well Done Copperfield Team!!! Thank You For All You Do!!
Keitha Cassey | Expérience généraleWonderful storage , courteous and helpful.
Darrel Mouton | Expérience généraleExcelente
Nurys Reyes | Premières impressionsThe storage units was so clean, well organized and all the equipment to use was great. I didn't have any issues and will definitely be using their service again
Venita Johnson | Premières impressionsStaff were excellent with customer service.
sharon conry | Expérience généraleThe staff was excellent! They went out of their way to be helpful and assist me above and beyond my expectations. Thanks
sharon conry | Premières impressionsRhonda Holiday was great to work with. She was very helpful and explained completely. It was an extremely busy day for her and her staff, but she treated me like I was the only customer she had. I appreciated all that she did for me in a very stressful situation for both of us.
david calvert | Premières impressionsRhonda absolutely first class professional - she should be in upper regional management in my humble opinion Copperfield / Houston TX
TOM LAIRD | Expérience généraleOwnership here is on top of things and runs a great business
CARL THOMAS | Premières impressionsMy only complaint was that the elevator was not in service afor 2 consecutive weekends. It has been fixed but this delayed me from being able to keep my move out schedule and thus incur another months rent. I understand mechanical things break but the elevator was showing reliability issues for weeks
DANNY THOMPSON | Expérience généraleThe staffs where so nice and co operative .
VICTOR WALTER | Premières impressionsRhonda Holliday is incredible. She understood immediately that I was under stress from the winter storm damage to my home, the packer, and movers coming all at once, and the last thing I had to do so I could rest after 2 days of not much sleep, and having not eaten or showers in 2 days. I am a Business Coach that specializes in Conscious Business, and Empathy IS a huge part of any business's success. She applied Empathy that soothed and comforted. That is WHAT is key to success. Bravo.
Donna Willis | Premières impressionsPlease pay more attention to the phone Is hard for somone to answer the phone
HIram Sada | Expérience généraleGood looking Manager too!!!💋
donald corker | Expérience généraleThe staff and facility were good as always, which is why I continue to return to this location. It the Mobile application that is horrid. It was very irritating for the mobile check out not to work. I spent at least 30 minutes trying to check out. Also, the mobile check-in did not work either. I ended up having to go inside which defeats the purpose of using Mobile. So now I may be charged an extra $20 because I couldn't submit proof of check out. Please work on the applications, both the customer and employees have bad experiences.
Danielle Jackson | Expérience généraleThey took care of me.
lajuanna gooden | Expérience généraleYou should verify email address, I did not rent from you, god only knows what was stored there. They didn't even want to give you a good email address. YOUR BAD......
paul speet | Expérience généraleVery friendly customer service very friendly workers worked with me wen I had no where to put my stuff..
Laura DeLaPaz | Expérience généraleStaff was not always friendly or helpful. Difficult to make monthly payment over the phone. Unit was broken into with no help from management or concern. Would never rent a storage unit from this location again.
Susan Skinner | Expérience généraleRyan was wonderful. If i ever need another storage facility, i will go there.. Very kind and professional.
Susan Jordan | Expérience généraleThanks everyone for the storage
josue jimenez | Expérience généraleRyan and his staff were excellent..I would highly recommend them....Thanks Ryan!
Susan Jordan | Premières impressionsThis facility is well managed, all employees are kind and courteous. Manager is helpful and his leadership shows within the entire staff. The entire staff gets FIVE STARS
MARIO NAVARETTE | Expérience généraleEveryone was super helpful, it was my first time and the taller guy made me feel at home. I had a few other storage units to look at. But the homely vibe he game me sold me there. Thanks so much for that! Especially since moving is stressful, he definitely calmed my nerves lol. Thanks so much ❤️
shazia lee | Premières impressionsRandy was extremely helpful, knowledgable and pleasant to work with. . Great customer service and personal skills. Bery positive attitude and a good rep for u haul.
Maria Galindez | Premières impressionsMy storage was broken into. Didn't receive any help from staff...
Jevon Brown | Expérience généraleRoaches everywhere!!!!!
db jacobs | Premières impressionsThis UHaul location is the best!! Above and beyond all the time.
Suzanne Flemmons | Expérience généraleY’all are terrible
victoria kuykendall | Expérience généraleGood location for the price.
Perry Shotlow | Expérience généraleGreat service - timely service
Skyla Gomez | Premières impressionsQuincy was so helpful! I am thankful for his assistance. However, office hours at this location aren't to my liking. I arrived 10 minutes before closing and needed someone to assist me with entering my unit as I had lost my key card. The door was locked and no one would come to the door to assist me. I was told through the closed door that yes they are still open but the lock the door and shut down the system 10 minutes before closing. There was one young man that was out side that I asked if he could assist me and he tried to get the door open to the units but could not. I was grateful for him but the other guy in the actual office was complete unhelpful and rather rude. He could have at least unlocked the door to tell me their procedures. Not shout through a closed door
Megan Adams | Expérience généraleEverything was good I didn’t have any problems it was fast .
Julia Richards | Premières impressionsMerci
Juan Ramirez | Expérience généraleRyan is amazing he's a really great person with a heart, very understandable and made me feel like part of the Uhaul family. I would definitely recommend friends and family to the Copperfield Location
deanthony hurts | Expérience généraleTrès bien
Peter Jones | Premières impressionsHas always been a pleasure working with U-Haul !!! Thanks!!!!
jon vollbrecht | Expérience généraleI wished that I could give you all more stars.
Charles Milton | Expérience généraleGreat Service
Kennedra Nicholson | Premières impressionsGreat service!
Erik Landry | Premières impressionsAbility to access storage was a pain as I had to input my code 4 times most of the time to get both doors to open. This involved walking back and forth 2 times.
Linda Collins | Expérience généraleMauvais service à la clientèle
marco utreres | Expérience généraleEverything was great and the staff was really helpful ty so much
Shella Smith | Premières impressionsTHANKS FOR YOUR SERVICES!
Shameka Fortner | Expérience généraleBien
Seyyed mirghassemi | Expérience généraleI was satisfied with the facility.
Catherine Moss | Expérience généraleDerronne was awesome!
Melissa Wilson | Premières impressionsI have these U-Haul storage for many years. However, this last time 2/2019 to 8/3/2019, I ended up with my belongings covered in mold. Please contact me jackieg62@hotmail.com very sad
Jacqueline Garza | Expérience généraleExcellent service à la clientèle
Joseph Darensbourg | Premières impressionsRepresentatives very friendly and very helpful
jon musson | Premières impressionsOut of the 2 different individuals over the course of 4 visits to this facility I will not comment on one of them but would like to praise Jarrod. He was efficient and easy to work with.
Scott Regitz | Expérience généraleTy was very helpful with all thay I needed. He spent time wirh me to explain my options. Very respectful
Angelica Mondragon | Premières impressionsVery helpful & courteous!
Claudia Conner | Premières impressionsEmployee needs to more professional when dealing with customers.
Natika Jenkins | Premières impressionsEven though there was some mix ups and an unruly customer, everyone there helped and had solutions. Impressive!
Zserilyn Finney | Premières impressionsTiffany was very thorough and polite. Not only was I greeted w/a smile, I was greeted w/a sense of urgency to assist. She made my rental experience a pleasant one.
Lolly Rupert | Premières impressionsWhile the facility may have looked secure, it was not. My unit and several other units were broken into. Security cameras locked doors. inside job is all I can say.
CURT COBLER | Expérience généraleHello, I've left all ur stuff in storage. U have 14 days to move it out. But the other stuff I'm use a Uhaul cuz u got a lot of stuff
MIchelle Galang | Expérience généraleStaff and management was very professional and understanding of my storage needs
Kerry Byrd | Expérience généraleI was not told that there was a late fee charge. I called to inquire and the rep was horribly rude. You should not have people like that as customer service reps.
beluchi eddie-brown | Premières impressionsS.O.
PATRICE BENJAMIN | Expérience générale.
Shameka Fortner | Premières impressionsFacility inside climate control smells like water damage very bad. Might want to look into this
Kacce Black | Expérience généraleEasy process and awesome customer service. I was in and out in no time with no worries or stress.
Joycelyn Washington | Premières impressions........well done overall.....hats off to Ryan, Denise & Norman for their help coordinating the rentals & help with the trucks & storage.....
Mike Hawkinson | Expérience généraleMs. Denise Flores was very knowledgeable and efficient at her job and I had a great time purchasing my storage space.
Jerry Spier | Premières impressionsWhen the management changed and Ryan came in, you could definitely tell the difference in overall customer satisfaction.
Jose Chavez | Expérience généraleVery helpful and available staff. Facility, as well as the restroom, always clean. Easy access to storage unit when needed. Ryan was a pleasure to work with.
Paul Dille | Expérience généraleEverything was great.
Zeneakia Ilo | Premières impressionsYour prices are too high!!
Melane Crawford | Expérience généraleGot my propane tank filled and the lady didnt know what she was doing and said she was super nervous and it took her forever to figure out how to fill it
Brandon Folsom | Expérience généraleno issues whatsoever and they sent reminder email to make sure i did not forget to pay each month, very helpful!
GINA WHITE | Expérience généraleThank you for helping me
lisha parker | Premières impressionsThe sales representative named Norman at the Copperfield location was very helpful & knowledgeable. His customer service was over the top, definitely need to give that guy a raise or promotion.
Michael Henderson | Expérience généraleExcellent service. Thanks
elio molina | Premières impressionsStaff members was helpful and friendly.
tamara griffiths | Expérience généraleUnisex bathroom very clean
Eric Linsdey | Premières impressionsI would have left an above average rating but Francisco was extremely rude over the phone. The manager, Ryan Smith was wonderful and had exceptional manners and offered great customer service.
susan lancaster | RéservationI rented for 2 years and never had a problem.
DENISE HAMILTON | Expérience généraleGood business here.
ADLAI DAVENPORT | Expérience généraleRyan was very courteous and located the most convenient storage unit for the size I needed. Showed me how to access unit and even helped me unload two pieces from the Uhaul truck. Great service.
Paul Dille | RéservationI have stored with Copperfield U-Haul on more than one occasion as well as rented a moving truck - always a great experience. Merci.
Wendi House | Expérience généraleThe staff was remarkably helpful, friendly, and responsive. Virtually every time I was onsite, someone was cleaning the facility; it was immaculate.
John French | Expérience généraleSome people are accomodating and nice...keep it up for those people.
henry yap | RéservationAll of my furniture, clothes, pictures and basically everything ruined.
SUNCEE SCOTT | Expérience généraleThere was mold on many of my items when we moved out. Several were damp like water had gotten in. It was always hot in the building. The security doors only worked 50 % of the time
BROOKE BONNELL | Expérience généraleMy property my whole lively hood was damage, mold & mildew. No one has shown empathy that my children and I have to sleep eat and sit on the floor in our home. I lost things that have sentimental valu
Asia Robinson | Expérience généraleThese guys are the best!
Tyson Austin | Expérience généraleThe only issue I had was that several times there were U-haul trucks being stored in the small number of parking spaces next to the dock which limited the access to the storage facility.
VINCE ADAMS | Expérience généraleWas a storage unit holder from Oct '17-May '18 (& made frequent trips). When I got ready to remove my items out, I was told I needed a code -in a very rude way. 1st time learning the about the codes.
Kimberly O'Neal | Expérience générale