Customer Reviews for U-Haul Moving & Storage of Currie Park

5 447 évaluations

11700 W Capitol Dr   Wauwatosa, WI 53222
(Located in Old Harley Davidson plant on upper level of Capitol Drive, I41 and Capitol Drive)

(414) 269-2487

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(414) 269-2487

11700 W Capitol Dr
Wauwatosa, WI 53222
(Located in Old Harley Davidson plant on upper level of Capitol Drive, I41 and Capitol Drive)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Shaquitta M 
Évaluation :
4

All the staff was very helpful and friendly everything was clean and I took good care of me

MELODY P  |  Expérience générale 
Évaluation :
3

Tank was not full as stated and visor on drivers side broken falling into the path of vision when driving.. ridiculous. The person accepting the return says - oh we knew it was broken ..

Scott B 
Évaluation :
5

Nice and intelligent people

rochelle o  |  Premières impressions 
Évaluation :
5

Awesome 🤩

Lashanda F 
Évaluation :
5

Back door springs were broken

Sarah P 
Évaluation :
1

Find some help that doesn't have a attitude and can stand behind appointments times. This location has fucked up my day. Then I am ending up having to do it myself.

Justin S 
Évaluation :
5

I always appreciate the top-notch customer service whenever I call U-Haul. Big shoutout to Adam, the manager, who always goes above and beyond to make things right. He's genuinely down-to-earth. I'll definitely be returning to this U-Haul location for future business.

Akria S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTOINETTE T  |  Expérience générale 
Évaluation :
5

The young man at the desk, I can't remember his name, was very professional and helpful.

MICHAEL P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen S 
Évaluation :
5

Staff was AMAZING!! Nana, Antwan, The only young lady there and the two guys who worked on Sunday were all extraordinary. The staff truly made the experience great.

Juwana J  |  Premières impressions 
Évaluation :
2

It wasn't this location, but the pilgrim road location originally scheduled did not have the equipment and did not notify that it didn't have the right truck. Only after sitting on hold for a half hour did I get help.

MICHAEL P 
Évaluation :
5

Nothing to improve fast easy awesome

Patrick N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P 
Évaluation :
2

The first truck I was assigned had low tire pressure (could not check milage). The second vehicle I was assigned was ok.

Krystian W 
Évaluation :
1

When you reserve a furniture dolly and you get there and they say they don't carry those at this facility but yet your website let me reserve it. I was screw that day without having a furniture dolly. The representative was useless and cold. "Buy new ones that way you have them for next time...NOT". Sad

Joseph J 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James D 
Évaluation :
5

Everything was good. Your staff explained details very nicely. The van preformed as it should of. I was a walk in. No issues with getting what I was looking for.

CHARLES K 
Évaluation :
5

Staff was very friendly, helpful, knowledgeable, and efficient. We had an excellent experience.

Mary J 
Évaluation :
5

Great experience!

SCOTT M 
Évaluation :
5

There were a couple mix ups but they were on our end and the team and staff were very helpful and even searched for another location for us when the wrong car was slated to get the hitch.

Kyle L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin h 
Évaluation :
5

Friendly staff!

Jason M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

maggie j  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEISA L  |  Expérience générale 
Évaluation :
5

Great facility great customer service everything was 5 stars thanks guys and girls!

Brady H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY M  |  Expérience générale 
Évaluation :
5

The vehicle I rented was not available so they upgraded me to a bigger one which was nice The truck however seemed a bit worn down handling was bad

Kevin R 
Évaluation :
4

I was sent to the location on State street originally. They were no help and didnt have a truck for me. Sent me to this location to get a 26 footer, even though i wanted a 15. The lady at this location was very helpful and saved up around $100. I wish i would have been sent there in the first place. So while this switching locations put me 2 hours behind schedule, overall it was a average experience. But this location gets above average!!

Jessica C 
Évaluation :
5

Staff has people skills and product skills. Friendly, competent, efficient. Clean equipment in good condition. Easy in and out.

THOMAS P 
Évaluation :
4

Be more compassionate when a customer come n a little late n can’t get the truck he had order🙏🏽

derrick s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leisa l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CESAR V 
Évaluation :
2

I was so disappointed in the service I received on the return tonight. I rented another truck just last week and had amazing service! I was told today that I could have the truck back before 7:30pm. I got there at 6:55 only to find 3 employees all running out of the showroom saying they were closed. I said I just need someone to check the truck back in. Again I was rejected. I was told to use the drop box, however once outside I found out I had to download app, watch a video and then follow the steps of taking several photos, locking the vehicle and dropping keys in the Dropbox. This took me almost 20 minutes to complete only to see 3 employees come out at 7:30 and leave for the day. I said to one of them, please tell me why someone couldn't have checked me in if you all were just sitting inside the last 15 minutes. Such poor customer service! Awful employees, they should be ashamed of themselves!

Roseann L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES T  |  Premières impressions 
Évaluation :
4

Somehow it was forgotten to contact me once the hitch install was complete. Try to avoid this in the future. Otherwise everything else was perfect.

Ethan Z 
Évaluation :
5

Out of the four local places I had to deal with, this was the only one that I would ever recommend to a friend. The associate was polite, friendly and knowledgeable. She was able to assist us without delay and offered tips. The other three places were nightmares.

Rhonda I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey K 
Évaluation :
5

Absolutely nothing!

Richard F 
Évaluation :
1

Secure vehicle better, maintenance vehicle better. Windshield wiper blades came off during rain. I could've seriously crashed

Dornaj D 
Évaluation :
4

Truck cargo area was a little dirty but great service otherwise! I'm sure I'll be back for my next move

Sam J 
Évaluation :
5

I’ve never used any other storage place but U-Haul .. it was clean and warm for winter .. the representatives were very courteous and respectful.. thank you soo much for your service

SANSERIA M  |  Expérience générale 
Évaluation :
5

Very supportive staff.

SHERRY H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany G 
Évaluation :
5

Very nice people

MATTHEW M  |  Premières impressions 
Évaluation :
5

Everything was very efficient! Staff were friendly and thorough! Merci.

Roseann L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bryan L  |  Expérience générale 
Évaluation :
3

I was charge for Utility dolly and there wasnt one on the truck..please refund

EVER M 
Évaluation :
5

Friendly and helpful staff

Cheri B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah M 
Évaluation :
5

impressive staff...friendly, knowledgeable, helpful

Thomas P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D 
Évaluation :
2

Trailer got wet inside. Electrical came loose. Hitch came off. Disappointed

diana t 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suzanne C 
Évaluation :
4

The rental process through the website, and the app experience is pretty awful. One upsell screen is fine, but five or six auto additions requiring you to decline a particular add on is ridiculous.

Nate B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAUDIA K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTOINETTE T  |  Premières impressions 
Évaluation :
5

The two nice guys that help me today was very friendly, knowledgeable,, willing to help , Went over and beyond .Thank you

Antoinette T 
Évaluation :
5

Best uhaul location

Amadou D 
Évaluation :
5

The rep who checked me in was professional and friendly. I also liked that the transaction was done in a timely fashion.

Janet F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel a 
Évaluation :
5

Staff was very helpful and answered all my questions. Thank you for making the move easy.

Hal B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ALISON K  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony P  |  Premières impressions 
Évaluation :
5

The staff was amazing. It was early and they made my morning.

morgana m 
Évaluation :
5

I received a text from U haul two days before my pickup to change my pickup location. When I arrived, the truck was a 15 foot truck and not the 20 foot truck I had reserved. I ended up getting a 20 foot truck from the Capital Drive location, but it was frustrating as I had help lined up and this caused a delay in starting.

Scott S 
Évaluation :
5

Nothing at this time

DARION E  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shanna L 
Évaluation :
5

The person that helped me was so nice and friendly. They also gave me tips to help assist me. They were very knowledgeable and I felt valued.

Bianca M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Regina W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

QIANNA W  |  Premières impressions 
Évaluation :
5

I had converted my reservation to the U-Haul Share 24/7 mobile app program. That program became very difficult as it was asking for so much info including the life of first born children. I abandoned that process and went inside to the counter staff to complete the rental process. The app says it saves time and avoids lines at the counter. The app was taking far longer. There were no customers at the counter. The counter staff was very nice and took care of everything quite easily.

David C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger P 
Évaluation :
4

Tried 3 times to reserve a 5X9 open trailer with a ramp on line at the Wauwatosa-Currie Park location. It kept listing other locations. I knew this location had one. Finally it came up. Did all the necessary pre-registration with credit card and photo ID. Went to location. Place not busy. Employees not very friendly, but only took a few minutes to be on my way to getting trailer. Person in the yard got me hooked up fast. Even though its a little hard to wrap the chains around my hitch because I have a Honda Ridgeline. I appreciate the location of this uhaul dealer near my house and also the price for the rental.

Joe P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

America H 
Évaluation :
5

Rented a utility trailer. It was all full of mud in and out. It's like you took it through a desert was not cleaned at all or washed when I returned it they said to park it in the same place that I picked it up. I would think that it will still remain dirty for the next customer. The trailer should've been pressure washed. Maybe you should look at this trailer within the next 48 hours before you rent it to someone else the same way !

peter f 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom B  |  Expérience générale 
Évaluation :
5

Smooth process from start to finish.

David S 
Évaluation :
5

Really appreciate Adam Eberhardy for his mechanical skills and excellent customer service

Gregory D 
Évaluation :
5

Merci

YILITHA S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juliana G 
Évaluation :
1

I attempted to close the unit when i moved and didn't need it anymore and was told i couldn't close it. That i had to keep up with the monthly payments. Even though It was not in use. Contacted them multiple times because maybe that person was misinformed. Didn't get through got hung up on multiple times. Ridiculous, now I'm being charged multiple fees because they wouldn't allow me to close my unit. Tried to close mid October it is now February.

Porchia S  |  Expérience générale 
Évaluation :
5

Great work, keep it up!

Greory R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eugene w  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noal P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve K 
Évaluation :
5

quick and easy

Rod H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAKARRA A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLOTTE F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRITTANY R 
Évaluation :
5

Adam Eberhardy is amazing , very helpful five stars for Adam.

Lonzell W  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jean-Baptiste T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARCUS G  |  Expérience générale 
Évaluation :
5

The people working here are amazing! They listen, answer questions, and are knowledgeable!! Very pleasant experience

ROBERT F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D 
Évaluation :
4

Backup camera not working.

CHRISTOPHER C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MATT B 
Évaluation :
3

Everything was fine except for customer service and their lack of having positive energy while doing business. The people there more so got frustrated whenever they had to do their job and practice patience with new customers that simply wanted more understanding location and cleanliness was great but customer service lack of care for effort in effort of the job and almost anything that made them work made the employees dish out irritated body language and attitudes it wasn't the worst but most likely I won't do business with this location again

Ebony J  |  Expérience générale 
Évaluation :
5

Great service

David B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony P 
Évaluation :
5

Truck leaked oil on my driveway and the level was barely touching the dip stick when i checked it.

John K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blossom F  |  Expérience générale 
Évaluation :
5

Took less than a minute to drop off. Would have like a reciept right away rather than waiting for a quick email. Reason for that is I wanted to make sure I wasn't being held responsible for anything other than what I paid for. Email from return did arrive fairly quickly. Your attendant taking taking the equipment back was very good.

Dan P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brittney J  |  Expérience générale 
Évaluation :
2

It's nice and clean just don't forget to pay on time takes one month to get a lien on your storage unit . I payed and moved out no hassle. Overall very clean and great customer service.

Charkelia P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shaniqua C 
Évaluation :
5

Have your check out personal explain more clearly as to where to leave the truck when it is.brought back. Those instructions haven't been explained to me during the.several times I rented from you.

Catherine M 
Évaluation :
4

I don't have any problems with how you are doing. Since I kept the truck longer than the appointed time, it was my problem. You guys were great!!!

Christeen H 
Évaluation :
5

I love their service and hospitality here..

joella W 
Évaluation :
4

The trailer I had used the running lights didn’t work and I change my pig tail to see if that would fix problem and it didn’t so need to maintenance trailer better

MATT B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

QUENTIN C  |  Expérience générale 
Évaluation :
5

even it so cold out (a lot of snow) customer service still come out and help as need.

LOUIE M 
Évaluation :
4

New employee took a while to get reservation set up, someone else had to help

SETH F  |  Premières impressions 
Évaluation :
5

Very friendly helpful staff. Always courteous. They helped me load purchased boxes and bubblewrap into my van. Storage Unit was very clean and well lit. Prices were fair. I will definitely recommend U/Haul storage to my friends and family. Merci.

Glenn S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John V 
Évaluation :
5

Clean, well-maintained facility. Staff were very helpful!

JOSEPH C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DeAndre W 
Évaluation :
3

Be more personal with your customers not so short with us and in such a hurry would be nice

Amber H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Calvin E 
Évaluation :
5

Very nice & knowledgeable staff…was a quick turnaround to rent & get me on my way. Awesome!!

Frank M 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Meghan J 
Évaluation :
5

The staff was exceptional. Very friendly and accommodating. Please give all of them a raise!

Zachary G 
Évaluation :
5

The U-Box calculator needs to be changed. Remove the number of bedrooms to be number of rooms. Also include the basement and garage.

Mitchell G 
Évaluation :
2

First truck was completely buried in snow and spent over 20 mins attempting to clear the truck. Finally got a second truck with 1/8 of a tank of gas and the gas light on so before I could ever start my move I needed to fill up my truck. Will be contacting the manager.

Davontae J 
Évaluation :
1

Extremely dissatisfied with service provided at this U-hail location. I have rented before for other moves but never have had this bad of experience before. 0/10 would not recommend and will not be returning. When I got the car the gas was on Empty so had to fill up, Bumper was falling off my entire journey and the back door latch wouldn't close so I could not transport my TV in addition to other delicate items in the U-haul without the fear of them falling out. Worst vehicle rented from U-haul ever. WIll not be returning. Very disappointed.

Christina L 
Évaluation :
1

Multiple rental items reserved were unavailable, the truck was frozen shut and was given to me with only a 1/8th of a tank of fuel. The attendant told me to return it with excess fuel and I'd be reimbursed, which was not true - ended up spending $60 in lost fuel and the agent checking me in suggested I siphon fuel out of their vehicle. I reached out to the manager Adam by phone and text as his card suggested and have not received a response. Awful location and would not recommend.

Sam K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTOINETTE J  |  Premières impressions 
Évaluation :
5

Would like to have the option of having later or 24hr ur access to the storage units.

RICHARD K  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sashai j  |  Premières impressions 
Évaluation :
5

Adam the manager does a great job of making sure customers service are met.

Tolonda C  |  Expérience générale 
Évaluation :
5

Very very easy. Online move in was very simple.

DREYSON A  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rodney w  |  Online Move In 
Évaluation :
4

Everything was satisfactory

CARLENIA T  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Z  |  Expérience générale 
Évaluation :
5

This is the only location I'll ever store my property at because I know it's safe, secure, and an employee saw me struggling to put an item in my car and he helped me without having to ask him! I've rented trucks here as well and the experience was positive.

jocelyn a  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joe t  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LASHUN C  |  Expérience générale 
Évaluation :
4

I had mice inside of my belongings that I didn't have before I put it in the storage unit which were transferred to my new house. Not pleased with that at all!!! I don't like rodents.

CALANDRA H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jacob m  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Trina R  |  Expérience générale 
Évaluation :
5

Excellent staff at this location!

KATHERINE L  |  Expérience générale 
Évaluation :
4

Adam was very helpful and professional!

Tolonda C  |  Expérience générale 
Évaluation :
5

Your entire staff was amazing & super helpful!

KATHERINE L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAULA B  |  Expérience générale 
Évaluation :
5

Did yawl auction off my unit?

Sonya G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamiko O  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mira B  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KAMILLE W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom B  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lovie C  |  Expérience générale 
Évaluation :
5

It was nice that you had a spot to drop off items not wanted

JULIE B  |  Expérience générale 
Évaluation :
5

I’m glad they had everything close by Dan

Daniel J  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAPHINE H  |  Premières impressions 
Évaluation :
5

I don't like when you close out your account before your 30 days is up you don't get any money of your money back. That's the only bomber. I closed out my account 10 days into the month.

keith f  |  Expérience générale 
Évaluation :
5

I had a great experience renting storage units and moving vehicles from uhaul. The staff are helpful and their facility is really well taken care of.

jessica s  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacquline G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LESLIE M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrea a  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randy M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany H  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Seretha P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RESHUNDA M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VANESSA E  |  Expérience générale 
Évaluation :
5

Adam and his team has been amazing.

Brandy W  |  Premières impressions 
Évaluation :
5

Adam and his team are AMAZING I’m very happy to have used them as my storage facility…

Brandy W  |  Expérience générale 
Évaluation :
5

Great staff! Thanks guys

Karen F  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brittany R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marquise W  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JON W  |  Expérience générale 
Évaluation :
5

Very friendly and helping staff.

Denise a  |  Premières impressions 
Évaluation :
5

Very good respectable staff

MICHAEL H  |  Premières impressions 
Évaluation :
5

Used this facility a few times for short term storage needs. Super flexible hours, really a great location and setup with the drive thru nature. Je les recommande fortement. 

tommy c  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANICE B  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Desmond G  |  Expérience générale 
Évaluation :
5

Thanks

BOBBIE M  |  Expérience générale 
Évaluation :
1

Very mean & racist people

Alexi B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hannah F  |  Expérience générale 
Évaluation :
5

They did their job.

Monica K  |  Premières impressions 
Évaluation :
5

Adam and his staff were friendly and professional. Great experience moving in.

BRENT N  |  Premières impressions 
Évaluation :
4

Only thing I don’t like is you have to pay extra for 24 hour access to your storage!!!!!! Other than that great job

JOE M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAJUANA T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harley S  |  Expérience générale 
Évaluation :
5

But you guys still kick me out…with no explanation???

Rafael M  |  Expérience générale 
Évaluation :
3

Moved out on July 1st not July 4th.

EBONY M  |  Expérience générale 
Évaluation :
5

You guys were wonderful!!!!!

CHRISTINE C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Therese M  |  Expérience générale 
Évaluation :
5

Good Customer Service! Friendly & Nice

Megan S  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOY S  |  Expérience générale 
Évaluation :
3

We have no real complaints except that the site next to us always had their cars, trailers etc on our lines which made it very difficult to park the RV when we would take it out. Also, very disappointing to receive a message saying immediate removal of RV and only given a months notice. Not a lot of indoor facilities for larger vehicles

Mark B  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debra W  |  Premières impressions 
Évaluation :
5

My experience there's was excellent until RV's, boats, enclosed trailers, climate control storage was eliminated with only a 30-days notice. That's a very short window time frame to give your faithful customers time to relocate. There should have been at lease a 90day notice, finding inside climate control storage for these size of vehicles is very hard to find.

Robert S  |  Expérience générale 
Évaluation :
3

RV storage was reasonable, while it lasted. Would have been nice to have more than 30 days to search for alternative storage after notice to vacate. No recommendations provided by U-Haul. Propane fill station available but not for on board tanks.

mike f  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lemberg e  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Johnny R  |  Expérience générale 
Évaluation :
5

No complaints keep up the good work.

ASIA W  |  Expérience générale 
Évaluation :
1

I used this facility for vehicle storage and the area where my spot was located constantly had debris raining down from the ceiling -- rust, dust, other unidentifiable material. More frustrating was the fact that power was apparently only turned on to certain outlets at certain intervals, even though you are paying for a spot that has a power outlet. You cannot rely upon that outlet to be powered 24/7/365 like a normal power outlet, and they do not disclose this. Finally, upon moving out after being ordered to remove all vehicles from vehicular storage (since they are shutting down this aspect of the business, in theory) as soon as possible, there is no prorated refund for the two weeks left that was already paid for. I guess it's a good thing you're shutting down the vehicle storage aspect because it was not managed well at all.

Don N  |  Expérience générale 
Évaluation :
5

Staff is professional and customer service at this location is amazing. Manager was very helpful and willing to help resolve an issue I had. I'm very pleased. Kudos to the GM also.

ANTHONY T  |  Expérience générale 
Évaluation :
5

I was missing one of my side panels to my bed set but other than that , I had a great experience

lacresha j  |  Expérience générale 
Évaluation :
5

All staff were very respectful, explained everything to us in detail and took their time with us. Truck was very clean. Easy leaving and checking back in. Storage unit was very clean and easy to get at. We appreciate the free month's rent and free lock.

Glenn S  |  Premières impressions 
Évaluation :
5

Super helpful and polite associate.

Kristi J  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa W  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janice S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brianna B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dumar G  |  Expérience générale 
Évaluation :
4

Thanks, for being uhaul.

Jacqueline J  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lytonia C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Asia G  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

latrice r  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Casey J  |  Expérience générale 
Évaluation :
5

I would rent a spot again starting 9/15/2023 if I could get a callback.

LLoyd B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie L  |  Expérience générale 
Évaluation :
5

I had issues with my movers when trying to move out and Shawn was super helpful. He went above and beyond to help me get my palettes packed and ready to ship. It was a very great customer experience and I'm super appreciative of him.

NINA C  |  Expérience générale 
Évaluation :
5

The price was great and the service was excellent.

Robert H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHENITA C  |  Expérience générale 
Évaluation :
4

I'll be using U-Haul again...

HUGH A  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jimar w  |  Expérience générale 
Évaluation :
5

Best eeeevvveeerrrrr

JERMAINE J  |  Expérience générale 
Évaluation :
3

Fees for the Van/Truck was much more than I expected. It's never the true $39,99 for the rental! It's always more with fees and taxes!!!

KARIN H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Niesha P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

giovanni s  |  Expérience générale 
Évaluation :
5

Unlike some other locations I visited, the staff here were helpful, friendly, and took care of my needs right away. I was even given a tour of the storage areas before having to make my decision on a storage unit. The unit I ultimately rented was easily accessible, clean, and included a free lock for my unit. Great service!

TRILA P  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TABITHA W  |  Premières impressions 
Évaluation :
3

Lots of leaks from ceilings and debris falling in some areas

Frederick F  |  Expérience générale 
Évaluation :
5

The sales associate that checked out my final day of storage was a kind person, very professional and helpful to make sure it was a pleasurable experience. I would highly recommend this location!

AMY S  |  Expérience générale 
Évaluation :
5

Clean and secure .

Antoinette H  |  Online Move In 
Évaluation :
5

Everything worked as planned.

TIMOTHY R  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Margaret D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie M  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY B  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

delon w  |  Expérience générale 
Évaluation :
5

Merci.

ALEX R  |  Expérience générale 
Évaluation :
5

Haul is the best

WENDELL H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DORVAN B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NIA P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRAE S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEDRA M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

oliver c  |  Expérience générale 
Évaluation :
5

I knew about U-Haul storage but this my first time using it but the experience was amazing

Latonya H  |  Premières impressions 
Évaluation :
5

Mia was professional, courteous and knowledgeable! She is the reason I'd recommend U-Haul.

Marrio M  |  Online Move In 
Évaluation :
3

Nice place

Charles S  |  Premières impressions 
Évaluation :
5

Staff at this location is always wonderful!

MONICA H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carol D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kem m  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecil K  |  Expérience générale 
Évaluation :
5

Very good job. Thank you.

JOSEPH C  |  Premières impressions 
Évaluation :
5

The Uhaul staff were very considerate and understanding I received emails for every time my payment was due. When I called, they answered very quickly, and I am very very happy customer I will recommend to friends and family.

Christopher K  |  Expérience générale 
Évaluation :
5

The staff is extra ordinary I love the fact these people went over and above when it came to customer service. I appreciate they listen to my concerns and they are very friendly and professional at all times. I will definitely recommend this location to my family and friends.

RENETTA R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

oliver c  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jahkeriya T  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louietta H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Qiara H  |  Expérience générale 
Évaluation :
5

Clean and easy to access. Super friendly staff!

jeanne t  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marcus v  |  Premières impressions 
Évaluation :
1

We reserved a spot online for a boat but when we arrived we had a spot for a motorcycle. The website did not state anything about a smaller spot. It was extremely inconvenient to take our boat and not have a place to store it.

Kathleen N  |  Expérience générale 
Évaluation :
4

I had small difficulty with getting in the first time

Lilian S  |  Online Move In 
Évaluation :
5

The staff was very helpful especially with helping me with the lock. Very courteous.

Sharon V  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris F  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN J  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Benge P  |  Expérience générale 
Évaluation :
5

The facility felt safe and secure and the staff were always friendly and helpful. Will definitely be back the next time I have a storage need.

Gerald U  |  Expérience générale 
Évaluation :
5

From the day we rented until the day we turned in the key two years later, the staff was eager to help, customer focused, and efficient. The facility was climate controlled, access was indoors during bad weather, the facility was secure and clean. Outstanding!

JOHN R  |  Expérience générale 
Évaluation :
5

Kind of pricey but very nice and convenient

Michael S  |  Expérience générale 
Évaluation :
1

I made a truck 27436606 and storage reservation 750053-00105246 on 8/25. I got a confirmation. I requested a day off and called the University of Wisconsin to pick up art models that they put away for me after a gallery presentation. I packed them for the short trip and went to U-Haul to get the truck (4 miles away). James let me pay for the truck but didn't let me pay for the storage until I came back with the truck. I picked up the models and went back to U-Haul. Then, James told me that I can't pay for the unit as it's not available. U-Haul send me a confirmation,but didn't tell me the storage isn't available. They let me drive to UWM, package and move the models, and asked me to drive back to U-Haul. U-Haul had 4 days to tell me that the listed storage is a clickbait scam and there is no unit. Then, I was offered a smaller storage in an unsafe area. I was allowed to keep the truck and return it the next day free of charge due to the inconvenience. That wasn't a feasible option for me as I wasn't able to lift the models into a cell that sits on top of another cell. I called customer service. Linda found the same size unit somewhere else and gave me the confirmation numbers: 923029-00109870 and 4142692487. The storage was $10 more expensive. She connected me with a reservation manager to extend the truck rental for free and customer service was to match the price to the original price U-Haul confirmed. The manager, Tiffany, extended the reservation, but charged me and made it sound as if it was my fault that I was in that situation. I was disappointed but drove to Wauwatosa. I was told the storage actually costs more. I opened the truck and saw the models didn't make the long trip and got damaged. I lost work hours and pay, I paid for extra mileage, and my art got damaged. I didn't get a refund on all the extra charges I had to pay. The truck's breaks and steering system need to be fixed. It was very unsafe to drive that vehicle.

THEA T  |  Expérience générale 
Évaluation :
5

Clean facility, friendly helpful staff and very convenient. Will use them again when the time comes.

Kevin R  |  Expérience générale 
Évaluation :
1

Staff was great as always. Only issue is.... please don't advertise what isn't available. There is currently advertising up for a free month. I was told that isn't available at this location due to so many already been given out. If that's the case please cover the floor sticker that indicates elsewise. Maybe let customers know that before they are charged. I mean, using a different location to get the same advertising bonus that is used company wide. Listed on the website. Place is always nicely run but this was kind of a bummer for this to happen.

Claude L  |  Premières impressions 
Évaluation :
4

We had a very Pleasant moving experience. I appreciate the staff they are very knowledgeable and professional at all times. They helped us in many ways we are older people and they were very patient with us. They answered all our questions and made us feel very comfortable while showing us the different size storages. I felt we received royal treatment like King/Queen and when we left the storage they guided us to the clean and spacious unit with clear instructions that we were able to follow. The staff are to be commended because they went over and above for us. I recommend the staff as well as this facility.

RENETTA R  |  Premières impressions 
Évaluation :
5

Staff was awesome!! Facility was so clean. I'm not sure what the access hours are, but I know I can always stop and ask.

SARA B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James h  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bonnie p  |  Expérience générale 
Évaluation :
5

Friendly staff, secure facility, and very clean. I will recommend this storage to everyone I know. Thank you for the great service.

JANE M  |  Expérience générale 
Évaluation :
4

Staff very helpful and comforting to my desired storage location desired for easy access

Beverly O  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matthew l  |  Premières impressions 
Évaluation :
2

I had a plastic bin that somehow mice got into and chewed a bunch of the clothing I had saved for my little one on the way. This should not happen in an indoor climate controlled storage facility

kATHRYN K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian W  |  Expérience générale 
Évaluation :
5

Everything went well and everyone was very helpful…

Terry L  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Serena B  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kimberly c  |  Expérience générale 
Évaluation :
4

Having to take a photo of my DL every time I rent from U-Haul is very frustrating and is prompting me to go somewhere it is not so complicated. Why not let me have an account setup with U-Haul so that I don't need to take a picture every time?? Other than that, it is just fine.

Larry D  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stacy h  |  Premières impressions 
Évaluation :
5

When I came to wauwatosa, it was Soo much better than other stores. Very polite & cooperative on what I need. Very impress on their storage. It's the best.

Starlette T  |  Premières impressions 
Évaluation :
5

Love the staff

CAROLETTA G  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shana E  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDAN C  |  Expérience générale 
Évaluation :
3

I've used other Uhaul storage facilities that I prefer over Currie Park. Only because the staff is nicer. At Currie Park if I ever ask a question, it always seems like I'm bothering the staff. I also like having access to electricity while working in my unit. Currie Park doesnt have eletrical outlets that I found.

Dawn P  |  Expérience générale 
Évaluation :
5

All around top notch. GM, Erica assigned me a room that was very convenient for access…she did this without me having to ask. I appreciate her concern and attentiveness.

David B  |  Expérience générale 
Évaluation :
5

Everyone was friendly and helpful.

Kevin R  |  Premières impressions 
Évaluation :
3

After renting for five (5) years I had some questions regarding relocating my rental spot within the Currie Park building. After at least six (6) attempts and leaving messages for the location manager I never received a call back subsequently I vacated the location and found something else.

Kevin K  |  Expérience générale 
Évaluation :
5

Very Nice

FELECIA M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawnda M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LASCHELLE M  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John C  |  Premières impressions 
Évaluation :
5

the front desk was very friendly and helpful, especially those with experience. Outside I was having some problems and someone youngish guy came right over to help. he was helpful and did NOT make me feel like an idiot for not being able to open the back of the truck. yesh!

Marilyn C  |  Online Move In 
Évaluation :
5

I was very please with the Service!!

Ernestine L  |  Expérience générale 
Évaluation :
5

Very satisfied good customer service.

bonnie p  |  Premières impressions 
Évaluation :
4

The young lady that is at the service desk and always has a smile and that was nice

Ervin C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFF C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raven H  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Aiesha W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanette W  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CONSTANCE T  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacquline G  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith b  |  Premières impressions 
Évaluation :
5

Currie Uhaul is the best uhaul I have worked with!

Mary P  |  Expérience générale 
Évaluation :
5

Great, easy.

Jeremy C  |  Premières impressions 
Évaluation :
5

Nia was so helpful during my short time with uhaul!! If I ever need storage. I know exactly where I'm going.

QUIANA P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james t  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OMUNIQUE H  |  Expérience générale 
Évaluation :
5

The manager was very accommodating to my move out needs. I highly recommend and will definitely use again if I need storage in the future.

Alana P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID M  |  Premières impressions 
Évaluation :
4

They were all helpful a good team working together

joseph l  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

latrice r  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taylor C  |  Expérience générale 
Évaluation :
5

S.O.

ASHLEY H  |  Premières impressions 
Évaluation :
5

I really enjoyed the clerk working with me to find a unit that best served our needs. She was very friendly along with her co-worker. Their camaraderie together works really well.

SEPTEMBER C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie F  |  Online Move In 
Évaluation :
5

Perhaps the facility can open an hour or two earlier or later and the men's restroom in the storage area could be better maintained. This I know can be difficult when patrons often come and go

ANDRE W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICKY Q  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

osheoma c  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GINA P  |  Expérience générale 
Évaluation :
5

Absolutely no complaints!

Alacia S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

grace h  |  Expérience générale 
Évaluation :
5

Clean and professional staff

Yasin H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin H  |  Premières impressions 
Évaluation :
5

I'm a first time user. I would suggest some instructions on what to expect when we get to our locker, that there will be a zip tie to be cut, and that the lock will be inside the unit. Otherwise, very satisfied with helpful and pleasant staff.

julie c  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latrell H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jory P  |  Online Move In 
Évaluation :
5

The Currie Park location has the best staff! Nia, Erica, Chi Chi and the rest of the team are the very best! They are very friendly and helpful! I love working with them.

Robert D  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wade J  |  Expérience générale 
Évaluation :
5

Staff was extremely helpful and very nice. They were patient and willing and able to answer all questions. Super friendly, great group! Facility was clean well organized. Very impressed, thank you!!

Mariah K  |  Premières impressions 
Évaluation :
2

I could not cancel payment for my storage unit even though the charge was still pending because the deadline passed over the Christmas Holiday. This isn't one specific person's fault, but I would've appreciated not getting transferred back and forth between online, local, and corporate associates who didn't have access. There's no channels available for issues like this to get resolved because they don't want to.

Ian I  |  Expérience générale 
Évaluation :
5

The storage facility met our needs perfectly. We needed a place for a short time before moving to a new house and your location was very convenient and staff very helpful!

Steven V  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey E  |  Expérience générale 
Évaluation :
5

I loved this location. They were patient and helpful always. There is an employee Nia who on many different occasions went above and beyond to help me. She always had a welcoming attitude and smile on her face. She's a great employee and very knowledgeable for the company she works for. So overall I had great experience with Uhaul.

Latesha J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

demetrius m  |  Expérience générale 
Évaluation :
5

Staff is friendly and helpful! It's a perfect fit for my climate controlled storage needs being clean, accessible and safe! Larry S

LARRY S  |  Premières impressions 
Évaluation :
5

Staff were very polite and friendly!

Ameshia G  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patricia c  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff o  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristalena E  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MC D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD O  |  Expérience générale 
Évaluation :
5

Very efficient operation Ease of drive up to unload greatly appreciated

grace h  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark i  |  Expérience générale 
Évaluation :
4

The lock I had was hard to open and to close when it was put on the door. Counter services were very slow.

Albert W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARICE H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tamlah W  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIKA H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilyn O  |  Premières impressions 
Évaluation :
1

My payment was due on the 5th of this Month and l emptied my locker out on the 5th. I went to the office and was told there was nothing that could be done about the money that came out of my account because l was on auto pay. This is truly unfair the way l was treated.

Debra V  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vondra h  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICKIE J  |  Expérience générale 
Évaluation :
5

Excellent customer service and I found the staff to be genuine not phony's. I didn't care for the no mask policy! I wore my mask and the staff didn't stating they were vaccinated which is understandable ,but the patrons are suspect and maskless ‍

Everett C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shana E  |  Premières impressions 
Évaluation :
5

Awesome, thank you.

RICHARD S  |  Expérience générale 
Évaluation :
4

Suggest eliminating duplicate steps when making reservation and moving in. Same info had to be entered twice. Long line formed behind me.

GERALD O  |  Premières impressions 
Évaluation :
5

Erica and her crew are awesome! Keep up the great job!

JAMES B  |  Premières impressions 
Évaluation :
5

Forced to reserve my storage spots annually because of demand became to expensive while only needing the storage seasonally for 6 months

Alan S  |  Expérience générale 
Évaluation :
4

The service I received was professional, courteous, and friendly. The young lady who helped me that morning was extremely helpful and professional. Just one thing that was a bit confusing. The letter in the storage said the lock was free but I paid for the lock that morning. It was explained to me that the lock is only free IF you do the open a storage unit online.....that should've been specified. Overall, I'm happy with the service that I received.

Shantell M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronny O  |  Premières impressions 
Évaluation :
5

I have a can am spyer and those from wheels fit snug in the motorcycle spaces. We found one in the corner that let me access it without touching other bikes near me!! I loved my spot and hope to get it again if I ever need it!

DeLisa B  |  Expérience générale 
Évaluation :
5

Best storage facility in Milwaukee.The customer service is great.

Sherry W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristi S  |  Expérience générale 
Évaluation :
4

For the years that I was there, the facility and service were excellent and staff were always friendly. Unfortunately, when the configuration changed in the area where I parked, it became difficult to maneuver my van into my assigned spot. When I asked about the possibility of being moved to a more accessible spot, I was told there was nothing that could be done for me. I feel like a little more effort could have been made to accomodate a long term user - perhaps be put on a waiting list for a different spot? All in all, it's been a great place for me until that point. I wish we could have figured something else out with you.

Vicki B  |  Expérience générale 
Évaluation :
4

Early on in the year I had the storage locker there was some dripping from the ceiling that stained a chair. The staff placed a tarp over the top and there was no further issue. Paint chips from the ceiling also, flaked off and fell on my stored items.

Stephen s  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra V  |  Premières impressions 
Évaluation :
5

Good option for short-term storage during move. Nicely accommodated 2 smaller units for price of larger since not available.

Matthew M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MC D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Baaqia G  |  Premières impressions 
Évaluation :
5

Love the way your facility is set up

Monica H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE W  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victor J  |  Premières impressions 
Évaluation :
4

Overall it was safe and clean (no evidence of rodents in my unit). I was unaware the monthly rent for the storage would increase every 6 months or so. There are no postings advising such, nor is it noted on the agreement I initially signed. A notification of the rental increase would have been ideal. I also feel the last month should be pro-rated, if the whole month isn't being used. Why am I paying for 30 days when I only used 20?

jocelyn a  |  Expérience générale 
Évaluation :
5

It would have been nice to be able to tour the facility before renting. I was told I couldn't due to security reasons.

David S  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENISE W  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kameka S  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harvey H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kenneth w  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joan R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colynthia H  |  Premières impressions 
Évaluation :
5

The Currie Park location in Wauwatosa is the best! They are efficient and have awesome customer service. They truly make a dismal experience like moving seem alright.

MC D  |  Premières impressions 
Évaluation :
5

The ladies at this location was nice and very helpful.

laqueesha j  |  Premières impressions 
Évaluation :
5

S.O.

Steven B  |  Premières impressions 
Évaluation :
5

Awesome staff; Very clean; no problem with mice. The only thing I would have like is a slightly wider parking stall.

Ken Z  |  Expérience générale 
Évaluation :
5

Glad they made valid the month free offer! sure stand to their offer! very clean and easy access.

Alberto A  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sarah J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlene J  |  Expérience générale 
Évaluation :
5

I am currently keeping storage there for work and need deliveries made to the unit. I was informed by my boss I will need to relocate if there is going to be a charge for deliveries. I want to stay here but won't be able to if there is a charge for delivery.

danielle k  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Andrew C  |  Expérience générale 
Évaluation :
3

Pad lock is defective. I couldn’t access my unit.

Alacia S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darnell T  |  Expérience générale 
Évaluation :
4

N/a

yer v  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole I  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amelia L  |  Expérience générale 
Évaluation :
5

My overall experience was very niceThe customer service was excellent and In the storage area was nice and clean

MARY S  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deborah D  |  Online Move In 
Évaluation :
5

Nia at the front desk was AWESOME!

Joshua R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isreal W  |  Expérience générale 
Évaluation :
5

The woman who helped me was very friendly and helpful. I really appreciate her! She did a great job explaining everything and worked efficiently

Mary H  |  Premières impressions 
Évaluation :
5

Nia was such a friendly and knowledgeable employee! She has great customer service and really helped me out a lot. She didn't know but she took sooo much stress off my plate after helping me the way she did. Great employee. 1 000 %

Latesha J  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sharon B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julayne H  |  Premières impressions 
Évaluation :
5

My cashier was super nice and friendly and helpful.

Shana e  |  Expérience générale 
Évaluation :
5

I am so glad that I was able to use one of these units. It helped in the move. Merci.

Kathy S  |  Expérience générale 
Évaluation :
5

We started our rental in October of 2017 and have had great service. The facility is one of the best units that I have rented over the years. The location is extremely well maintained.' The staff is very supportive and helpful with renting vehicles, purchasing moving boxes and equipment . Erica Eberhardy has been very supportive and worked very hard to secure a 26ft moving van for us and also just completed another rental of a 16ft van at her facility. We were forced to move ourselves after our planned move carrier informed us that they could not move us in a timely manner due to a trucker shortage. U Haul was my next best option and Erica and her team came through for us. Please recognize Erica and Her Team for jobs well done

Lewis H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jaron G  |  Premières impressions 
Évaluation :
3

The storage was a little confusing. Had to find the place and get in and out of on the road. Need more staff members.

Kristalena E  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HASAN M  |  Expérience générale 
Évaluation :
5

Ericka Eberhardy Runs a AWESOME CREW! She and her Team were EXCEPTIONAL, HELPFUL, COURTEOUS AND FRIENDLY! A REAL TEAM PLAYER THAT EXCEEDS THE CUSTOMERS EXPECTATIONS!!! Well Done!!!

marvin c  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patricia c  |  Premières impressions 
Évaluation :
5

The lady who helped and served me was so nice she was at front desk

Regina L  |  Premières impressions 
Évaluation :
5

appreciate the let me use my fist month free

Alberto A  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlene J  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARILYN O  |  Expérience générale 
Évaluation :
5

Very reasonable and easy place to store your belongings. Then guess what? You can rent a vehicle after and move your belongings! Perfect

SETH M  |  Expérience générale 
Évaluation :
5

The staff at the 117th Capitol , MILWAUKEE, were awesome and very accommodating. I loved the teamwork of these ladies. GIRL POWER!!

Latasha T  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan P  |  Premières impressions 
Évaluation :
5

Love the facility and staff was very helpful. They answered all questions.

Teanna P  |  Premières impressions 
Évaluation :
5

Keep up the good work. The staff was very friendly and helpful. No long wait time in line the young ladies were very helpful.

Shana e  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEE A  |  Expérience générale 
Évaluation :
5

I’m just pleased with the service

Terrence E  |  Premières impressions 
Évaluation :
5

Erica and her team are FABULOUS- the energy and the atmosphere is all ways great!!

renay a  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JAIME H  |  Expérience générale 
Évaluation :
5

Awesome staff and facilities! No question the best U-Haul location in the Milwaukee area.

DEBRA S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny R  |  Premières impressions 
Évaluation :
5

The only complaint I have is the cost. My items didn't cost a lot in the first place and to pay $155 a month isn't practical. It made more sense to just purchase those items again.

JETAUN H  |  Expérience générale 
Évaluation :
4

Friendly people at the desk

john j  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arlette J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARSHAL H  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alisa W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawntae E  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew M  |  Premières impressions 
Évaluation :
5

Awesome, A+

RICHARD S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald B  |  Premières impressions 
Évaluation :
5

The only thing that I found to be wrong was the addition to your facility. It made it very difficult to exit within the narrowing space.

Raymondo L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick S  |  Expérience générale 
Évaluation :
1

Worst moving experience ever Differently recommend a different moving and storage facility

JAMES M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebekah M  |  Online Move In 
Évaluation :
5

The team was excellent full of laughter, energetic, having fun and ready to help!

renay a  |  Premières impressions 
Évaluation :
4

I enjoy storing my vehicles at the location just don't like when the projects started and was not notified to maybe invest in a car cover before they started the add own work to the building other then that its. Nice

michael c  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARSHAL H  |  Premières impressions 
Évaluation :
5

Cathy was excellent. She made it an awesome experience!

DONALD M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica B  |  Online Move In 
Évaluation :
5

Na

Aretha F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy B  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Porscha B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C  |  Expérience générale 
Évaluation :
5

customer service was great very knowledgeable

renee b  |  Premières impressions 
Évaluation :
3

free month dicontinued long time cutomer staff not very helpfull price increase not welcomed overall satisfied

Alfonso D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william P  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlene H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle S  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben E  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

laurie r  |  Premières impressions 
Évaluation :
5

great location staff is very friendly and very knowledgeable. move in process though done online was very easy and staff was very accomodating during the entire moving process! 10/10 recommend them to everyone/ anyone looking for a place to store, rent, or anything else uhaul can do!

Betsy K  |  Online Move In 
Évaluation :
5

The staff was very nice. The manager was very knowledgeable and she has excellent people skills, communication skills. Every one was on task. Thank you for renting to me.

TERRI T  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom J  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAYNE L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jodi M  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aiesha W  |  Premières impressions 
Évaluation :
5

All employees were very nice and helpful. Nice / easy experience when asking questions. Facilities very organized and convenient.

Lawrence D  |  Expérience générale 
Évaluation :
5

I have rented that storage unit for the last three years the place is always clean! I have always felt safe and the employees have always been helpful and friendly can't think of any problems, you really need to check them out! In case you didn't know it, you get to drive inside out of this winter weather brrrrrr we are having, to put your things in your storage room and in my case to move out. Thanks U-Haul!

nancy H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAYNE L  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin d  |  Expérience générale 
Évaluation :
5

Loved everything, especially the helpful and friendly staff.

Shianne W  |  Expérience générale 
Évaluation :
5

Uhaul is heaven sent thank you for being here me. I would recommend you to everyone Thanks

Robert N  |  Premières impressions 
Évaluation :
5

My Agent onsite was especially friendly and provided top notch customer service.

Lloyd B  |  Premières impressions 
Évaluation :
5

Very satisfied with Staff and facilities. I felt very confident that my things were safe and stored worry-free.

LYNETTE E  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erick O  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim K  |  Expérience générale 
Évaluation :
5

I think U-Haul is very reasonable with the rate of storage and now that you have the coupons for one month of free storage that is awesome.

David L  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rod D  |  Premières impressions 
Évaluation :
5

I recommend everyone to go here

ERIC M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert k  |  Expérience générale 
Évaluation :
5

The hours were altered due to a Wauwatosa curfew. Could not be helped.

Jodi M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ebony L  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLER H  |  Expérience générale 
Évaluation :
5

Staff is always professional when I come in to pick up a truck thanks again Sherry

sherri b  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph K  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim W  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim W  |  Expérience générale 
Évaluation :
5

Erica the manager is awesome and a definite reason why I want to do business at this location. Great follow up and attention to detail while obviously maintaining many responsibilities.

Alan S  |  Premières impressions 
Évaluation :
5

friendly and knowledgable staff. clean storage facility. very convenient door to back into. will recommend them. free storage with rental of truck was fantastic. My husband will only buy uhaul boxes. very sturdy.

JOYCE K  |  Expérience générale 
Évaluation :
5

Very nice and helpful staff

michael L  |  Expérience générale 
Évaluation :
5

The best storage facility in all of Milwaukee & surrounding areas.

Denise J  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Raymondo L  |  Premières impressions 
Évaluation :
3

On August 18th I reserved a 10 by 15 climate controlled unit. Was told it would be available. When we arrived on 9/1 learned it would be 2 units!! Took the units, but will not accommodate 16' kayak that we now have to find an alternate site!! Not a satisfied customer.

James M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melvin j  |  Premières impressions 
Évaluation :
5

This is the best Uhaul operation I have seen to date

Earl P  |  Expérience générale 
Évaluation :
5

as always, very pleased with your facility

Norman B  |  Expérience générale 
Évaluation :
5

I was able to drive up, rent a storage unit, move-in, and get on my way in one visit! The staff was very helpful and cheerful. A+

JOHN R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFERY B  |  Expérience générale 
Évaluation :
5

excellent service

Norman B  |  Premières impressions 
Évaluation :
4

I didn't get the storage unit area that I requested and the unit lock wasn't worth well.

John A  |  Premières impressions 
Évaluation :
4

I was going to let my experience go but though if the situation is addressed, I would be doing all the next customers a disservice. The guy who checked me in needs immediate coaching on how to work with customers. It has nothing to do with age (he's older than I am. I'm 54) but it's common customer service protocol that if you're taking longer than necessary, you apologize - even if it's just a one-time apology. We registered online, including entering all the license information. When I got there, yes, I was in the system but it seemed like my name was the only thing in there because of all the questions I was asked and him needing to enter it. - He needed my address (which was already there), - the front and back of my licenses (which we entered all that info already), - a 3rd, THIRD, phone number "as a back up" he said. I said, "You already confirmed one number to me, you asked for an alternative number so I gave you my mobile number, so you're not getting any other number." He said, "Well this is a new screen and it's asking for one." To which I replied, "I don't care. Do you really think it makes sense to have three numbers on file? I know you didn't make the system but you need to tell management that they need a system that can pull info from one screen to another because this is really inconvenient and frustrating for the customer." I had my son in the car and hot lunch for the family to take home right after my "quick stop" at U-Haul to get the truck. Apparently I was wrong to think to put all information online prior to my arrival because it would speed up the pick-up process would be a good idea. I'm not kidding when I say three to four other customers came and went while I was still there ... waiting ... while he was staring at the screen trying to figure things out. This also doesn't bode well for the girl who was at the other counter - and super fast with the other customers - and didn't notice I was STILL THERE after she helped 3-4 other customers. ??. I think I got there at around 9:15-9:30AM and didn't leave until after 10AM. If I were in his shoes, I would not have started the rental time for when we made the reservation for - 9:00AM because: 1. I didn't walk out of that office until after 10AM and 2. The cargo van wasn't even ready and sitting outside, Plus, 3. How does that make sense? You charge people for using your products. I didn't use it until 10 am. It doesn't hurt U-Haul financially, but it does leave a real bad taste with the customer. But he did. He left it at 9 am starting time. What sense does that make? He knew I was frustrated because I asked at least twice, "How much longer is this going to take?" I'm pretty sure most people would hear a question like that and know that this person is concerned about the time or length of time the process is taking and therefore. 1. apologize, 2. give the customer some idea of how much longer - since that's what the customer asked the employee who is representing U-Haul and/or 3. explain to the customer: A. "I'm so sorry it's taking so long. I'm new" or B. "I'm sorry. I'm still learning this system" or C. "I'm sorry. I know you've been waiting a while. I appreciate your patience. Let me get some help to speed this up" ... or some other rational explanation, not an excuse. I got nothing! This is what was said to me, "I dunno. I gotta fill in the information the screen is asking me." THAT'S what you're going to say to an obviously fidgety, anxious customer, who told you that he has his son and food to take home in the car, waiting. . I'm sure you know how far an apology goes. If he was new and that's why, fine. Tell me. We've all been new at jobs before. Every single person who has ever worked has been new at a job. But even so, that new employee needs to know it's not about THEM, Mr. U-Haul Representative Employee. Customers can't read minds. Tell me. Talk to me. Tell me something like you feel bad it's taking so long but you're doing your best. Perfect! Tell me that. I'd understand 100 %. That's all I would have needed to hear. Customers don't want excuses. Just a reason ... and there's a big difference. Customers is one of the reasons you actually have a job. If you didn't have customers, you wouldn't be open. 40,000,000+ people filed for unemployment because of the Covid. Forty million! Be grateful you're not in that number and make me feel you're happy I chose U-Haul. I really don't think that's asking too much. Greg Johnstone gdj3535@gmail.com 262.408.3204

GREG J  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny O  |  Expérience générale 
Évaluation :
5

Everything was clean and easy to access. I would definitely use them again

caroline c  |  Expérience générale 
Évaluation :
4

Costly.

sharyn z  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas J  |  Premières impressions 
Évaluation :
5

Very Friendly General Manager !

Angela L  |  Premières impressions 
Évaluation :
5

After having multiple issues with my uhaul rental and contract upon picking up my uhaul in Chicago and experiencing multiple frustrations, the workers at this location were able to help me with the problem and make sure I wasn’t over paying.

Megan C  |  Premières impressions 
Évaluation :
5

I love this location n uhaul over all I never had a problem with none of your store THANK YOU

Dominique R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ariyuana R  |  Expérience générale 
Évaluation :
5

Erica was extremely helpful. Bob Hoelzl

Robert H  |  Premières impressions 
Évaluation :
4

Very expensive for storage.

John J  |  Premières impressions 
Évaluation :
5

Outstanding value for two motorcycle storage. The included electrical access allowed battery tenders

Steven W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter K  |  Premières impressions 
Évaluation :
5

Will use again next winter.

Jeff L  |  Expérience générale 
Évaluation :
4

Bill was paid, still received a call

Victoria S  |  Expérience générale 
Évaluation :
5

Great place staff is super nice and helpful very secure extra clean I'll be going back next winter

alfonso d  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gregory W  |  Expérience générale 
Évaluation :
5

The only improvement I can think of is if there had been 24 hour access. Other than that beautifully run facility and if we have need in the future we will be back in a heartbeat. Keep up the great work and thank you!!!

Fred K  |  Expérience générale 
Évaluation :
4

I am not accustomed to storage outside of my home, but I am grateful to have U-HAUL as a resource in the community. The staff was very helpful!

Darlene N  |  Expérience générale 
Évaluation :
3

I was using this storage 15x10 for more than 8 months and if they propose any long term discount for storage that will be more attractive. since the cost is high and no concessions offered, i moved to a different storage. prem

mirissage p  |  Expérience générale 
Évaluation :
4

I rented a truck and returned it after hours. The drop off was simple with my phone, but I got charged a $25 cleaning fee plus tax on the cleaning fee immediately

ELIZABETH D  |  Expérience générale 
Évaluation :
4

nice clean facility

Derek t  |  Expérience générale 
Évaluation :
5

My experience was very peaceful. Moving sucks but the storage and rental truck made things a seamless transition for me. Thanks Uhaul. K.R.

Keelan R  |  Expérience générale 
Évaluation :
4

I had a very good experience.

Raquel R  |  Expérience générale 
Évaluation :
3

I was given a unit with a huge pipe right through the middle of the unit, as well as an open drain. I don't think you should rent this a full sized unit. It restricted &caused issues w/using the unit

Kim S  |  Expérience générale 
Évaluation :
5

I have a storage unit there & I really appreciate the staff. They are very helpful & courteous. My best experience with a storage facility.

Vanessa C  |  Expérience générale 
Évaluation :
2

The young lady was very unprofessional. Nonfriendly, forgetful. She acted as if I had mud on my hands because I was black. Didn't explain the monthly payments or anything. She just rang the price up

John A  |  Premières impressions 
Évaluation :
5

A little expensive. But a great experience, thanks.

tommy c  |  Expérience générale 
Évaluation :
5

Great....love the facility ..super clean...I have my boat 29ft cabin cruiser and my Harley Road King... Great prices..and super secure ..I think I found a new storage home.

Marcell G  |  Premières impressions 
Évaluation :
5

Workers were excellent nice and very helpful

Tekela M  |  Expérience générale 
Évaluation :
5

Jane was kind courteous and efficient! GREAT EXPERIENCE! THANK YOU! FRANK

frank s  |  Premières impressions 
Évaluation :
3

I probably put on an extra 4-5 miles stopping at 3 different gas stations in the area that actually sell E85. If that's the requirement for fuel it would've been nice to know that ahead of time

JIM W  |  Premières impressions 
Évaluation :
5

I reserved an indoor parking space for my summer fun car, and was very happy with my visit. The staff is professional, friendly, and knowledgeable. And the indoor storage facility is amazing!

matt f  |  Premières impressions 
Évaluation :
4

very professional and helpful

Derek t  |  Premières impressions 
Évaluation :
5

Outstanding storage facility. Friendly staff. Will come back if ever needed again. Je la recommande fortement.

DAVID S  |  Expérience générale 
Évaluation :
4

You all helped make our move easier

Nelda A  |  Expérience générale 
Évaluation :
5

I accidentally didn't fully engage the lock on my door. I was notified of this promptly when it was recognized by one of the very attentive staff. Merci.

Andrew K  |  Premières impressions 
Évaluation :
5

All the staff we interacted with were excellent! We would highly recommend this facility to anyone.

ELLEN M  |  Expérience générale 
Évaluation :
5

Very clean facility, nice and helpful staff

tommy c  |  Premières impressions 
Évaluation :
4

Everything was great except my storage reservation was not in the system and it was a bit of a mess trying to figure it out but I ultimately was able to get a storage locker.

Megan R  |  Premières impressions 
Évaluation :
5

The staff was very pleasant and kind ! Very professional . They knew there job well . Always had smiles on there face which makes communicating with the customer so much better ! I would Recommen

Sonia S  |  Expérience générale 
Évaluation :
4

N.D.

briana t  |  Expérience générale 
Évaluation :
5

My experience was wonderful the workers were helpful and friendly i wouldnt hesitate to come back again thank you so much for your service

Lachelle M  |  Premières impressions 
Évaluation :
5

Very efficient and positive experience.

LAURA E  |  Expérience générale 
Évaluation :
5

Great service, helpful staff - would recommend to anyone looking for secure indoor storage for their RV.

Michael L  |  Expérience générale 
Évaluation :
5

Currie Park UHaul has great customer service and very friendly! Thank you to the general manager, Ken, for his extra support and help!

Bernadett S  |  Premières impressions 
Évaluation :
5

Very knowledgeable staff that made it very easy And comfortable leaving my things there . And they are friendly with a smile on their face ! Merci!

Sonia S  |  Premières impressions 
Évaluation :
2

The facility itself was wonderful. Great staff, clean facility, easy to access. Unfortunately my storage unit had a pipe in it which ruined my 6 month old $500 mattress. Not a good experience.

MATT M  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

Jeffrey E  |  Premières impressions 
Évaluation :
5

The entire staff at UHaul Currie Park is fantastic. I can not say enough good things about them. They went above and beyond to make our move as easy as it could be. Merci les gars!

Jody M  |  Expérience générale 
Évaluation :
5

I had a great experience overall.

Timothy M  |  Expérience générale 
Évaluation :
5

Love my experience with you guys! Will definitely see me again.

DANIEL S  |  Expérience générale 
Évaluation :
5

I rented a 20 by 20 space for almost two years. I was very comfortable knowing that my personal belongings were safe; there were cameras and added security. Everything was very clean! Merci.

Guadalupe S  |  Expérience générale 
Évaluation :
5

all employees that we dealt with were courteous and professional. they took the time to show us the facility and explained access procedure, walking thru it with us the first time to verify access.

PETER S  |  Premières impressions 
Évaluation :
5

Facility is very clean and the staff is very helpful and responsive. Automatic monthly billing was very easy. Excellent facility overall.

WILLIAM A  |  Expérience générale 
Évaluation :
5

Fast and easy, great Customer service

Jason J  |  Premières impressions 
Évaluation :
5

I have had an excellent experience using UHaul for truck rentals and storage. I definitely recommend the Currie Park facility to anyone in need of high quality, secure storage.

katherine e  |  Expérience générale 
Évaluation :
4

no comment

Eleanor H  |  Expérience générale 
Évaluation :
5

I was cared for in a friendly and very efficient manner. The whole process was easy. Great facility.

Vicki B  |  Premières impressions 
Évaluation :
4

Great manager of the store and employees were helpful.

matthew s  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle.

PERRY C  |  Premières impressions 
Évaluation :
5

Fast efficient service all done with a smile.

deborah s  |  Premières impressions 
Évaluation :
5

Great service, clean facility

ELLEN M  |  Premières impressions 
Évaluation :
5

i didn't store anything at the facility because I used the U-cube. Your staff was just wonderful and extremely helpful.

kathy b  |  Expérience générale 
Évaluation :
5

Exceeded expectations. Thank you!

ralph g  |  Expérience générale 
Évaluation :
1

We didnt use the uhaul moving boxes we purchased. We returned them to the store for credit. Went to use credit, was rudely told there was no credit on my account. Was told ubox pickup is free, its not

jay g  |  Expérience générale 
Évaluation :
4

Overall experience was good however when given a window for delivery of Uboxes the facility did not stick to the commitment they stated and didn't call with change to delivery time. I had to call them

Patricia S  |  Expérience générale 
Évaluation :
5

perfect place for my motorcycle, very cost affective. see you in fall, thanks

douglas f  |  Expérience générale 
Évaluation :
5

Great experience will be very happy to use this services soon, thanks you very much Ryndell

Ryndell E  |  Premières impressions 
Évaluation :
5

I just wanted to Rave on John Reed Jr. Very polite and helpful, made sure to walk me through my choices and options. Great experience from the rest of staff as well. State of the art facility. Clean.

Melvin S  |  Premières impressions 
Évaluation :
4

Storage facility is unique in that it offers indoor heated storage for large vehicles and RV's. It's pricey, but unique in this area.

Todd S  |  Expérience générale 
Évaluation :
5

Camions bien entretenus

ANDRE M  |  Expérience générale 
Évaluation :
5

Was a great experience - super friendly staff.

Kristina K  |  Expérience générale 
Évaluation :
5

My only issue is my contract began on 11/18/18 and I was billed monthly on the 18th. We moved everything out on Sunday, March 3rd and there is no pro-rated refund for the remainder of the month.

Susanna S  |  Expérience générale 
Évaluation :
5

It was great!

Hanne G  |  Expérience générale 
Évaluation :
1

Aweful place

Dexter B  |  Expérience générale 
Évaluation :
2

Staff called us upon delivering our first truck and accepting it, that there is a $50 change as they were missing a dolly.we had delivered it. Spent numerous calls back and forth to fix.

Anastasia V  |  Expérience générale 
Évaluation :
1

There was a Female associate that was not customer service at all, she stopped helping me to help another person who has just walked in, she also lied to me. She made the visit to u-haul very bad!!

Keneth W  |  Premières impressions 
Évaluation :
5

Everyone is friendly answering any questions I had explained everything So I know what to do since I have never rented a storage locker before this

claudia w  |  Premières impressions 
Évaluation :
4

Clean, convenient, and helpful and friendly staff

Veronica G  |  Premières impressions 
Évaluation :
5

Indoors, clean and secure. It's the ideal place to store your RV.

Michael L  |  Expérience générale 
Évaluation :
5

Very kind and knowledgable.

Eleanor H  |  Premières impressions 
Évaluation :
5

Professional, top notch.

Alex K  |  Premières impressions 
Évaluation :
5

Nothing bad to say about Uhaul. Just wish people were more courteous inside facility like other customers. Blocking hallway to my locker taking every cart available. Etc. But overall great experience.

DANIEL S  |  Premières impressions 
Évaluation :
5

Great expedience! facility was very impressive, we felt VERY safe going there at night. I referred U-haul to all my friends and as a matter of fact I have a friend storing his car there now. Dennis

dennis m  |  Expérience générale 
Évaluation :
5

Nice guys, all of them!

Ahmed H  |  Premières impressions 
Évaluation :
5

It was better than expected. The storage was dry, clean and warm. The staff resolved the issues quickly.

Ronald F  |  Expérience générale 
Évaluation :
5

Staff friendly and very Helpful But, you need bigger storage units

claude s  |  Premières impressions 
Évaluation :
5

friendly and helpful at the counter. A great experience.

Keith M  |  Premières impressions 
Évaluation :
5

it was clean and super easy to use

Lissa S  |  Expérience générale 
Évaluation :
5

Best storage rental experience I've had...

richard p  |  Expérience générale 
Évaluation :
5

Excellent customer service

Latoya P  |  Réservation 
Évaluation :
4

I loved the indoor storage. Could easily drive a 26 foot truck in. And for indoor storage, same/competitive price as other outdoor storage facilities.

John W  |  Expérience générale 
Évaluation :
5

The facility to store our belongings is pristine and I’m so happy I chose it.

Susanna S  |  Réservation 
Évaluation :
5

great staff

Lora N  |  Expérience générale 
Évaluation :
4

Very helpful with the uhaul storage pods delivery person communicated very well and worked around oyr schedule unlike other stores we dealt with when having items orginally shipped.

Chelsie P  |  Expérience générale 
Évaluation :
5

The manager was very helpful and very knowledgeable My storage is very clean

Cassandris S  |  Réservation 
Évaluation :
5

the store was very clean and organized. The staff was very friendly and helpful.

ELIZABETH D  |  Réservation 
Évaluation :
4

Good experience

MEGAN S  |  Expérience générale 
Évaluation :
5

The staff was very friendly and incredibly helpful and accommodating. The facility was clean and well maintained. I would definitely recommend this place to friends and family

LEONAR M  |  Réservation 
Évaluation :
5

Excellent service.

Mary S  |  Expérience générale 
Évaluation :
5

24 hour access would be a great feature.

DALE W  |  Expérience générale 
Évaluation :
5

THANK YOU VERY MUCH

Elexis B  |  Expérience générale 
Évaluation :
4

I did not visit the facility. You should offer a Not Applicable option. I had a storage container delivered to me.

kristen h  |  Expérience générale 
Évaluation :
5

Jeff is extremely nice. He was always so pleasant and helpful every time we came. We appreciated his positive attitude and overall friendly demeanor. The store manager was also great!

Andrea F  |  Expérience générale 
Évaluation :
5

I love u_haul service where you get the best results for what every your needs are

Ernestine G  |  Réservation 
Évaluation :
5

This is a terrific place, especially the staff!

ROB R  |  Expérience générale 
Évaluation :
5

It was a nice place, and seemed very secure and built a lot of confidence. Service was fast at desk. Thanks for help.

CHRIS M  |  Expérience générale 
Évaluation :
5

Everyone was extremely helpful and friendly. Nice staff

Kent E  |  Expérience générale 
Évaluation :
5

Ken and his staff are all very professional, helpful and courteous

Don J  |  Expérience générale 
Évaluation :
5

Extremely friendly, helpful, and knowledgeable staff! Units and facility was immaculate.

Megan R  |  Expérience générale 
Évaluation :
3

For the size unit I rented, it was very expensive. $110 is a lot of money for the space and I would have stayed on for months if it was more reasonable. It was also very stuffy in that facility.

LAURA E  |  Expérience générale 
Évaluation :
5

Very professional/courteous staff, beautiful facility/storage, clean/reliable vehicles.

richard p  |  Réservation 
Évaluation :
5

Very helpful and timely.

Austin J  |  Expérience générale 
Évaluation :
5

Very nice and helpful people! They were on time to drop off and pick up my container. I would definitely recommend them!

sharon j  |  Expérience générale 
Évaluation :
5

The delivery of my U-Box went without a hitch. It was delivered on the date requested in the contract and the delivery driver was not only an excellent driver, but friendly and professional, as well.

Mary A  |  Expérience générale 
Évaluation :
4

Long wait in line.

Katherine N  |  Expérience générale 
Évaluation :
5

My only negative is that I had to pay for a full month when I only needed the unit an extra week into the month. It would have been great if it could have been pro rated.

Susan W  |  Expérience générale 
Évaluation :
5

excellent service

Phil S  |  Expérience générale 
Évaluation :
5

Exactly what I was looking for. Great people and very friendly.

mark s  |  Expérience générale 
Évaluation :
5

A

Kristin O  |  Expérience générale 
Évaluation :
5

I rented a u-box, so I was never at the actual facility. Whenever I did contact them, the staff was always very helpful and pleasant. The woman who delivered and picked up the u-box was awesome.

kelly P  |  Expérience générale 
Évaluation :
5

Na

Julie A  |  Expérience générale 
Évaluation :
5

We were extremely pleased with Currie Park UHaul storage. All of our personal property was safe and easy to access.

Heather P  |  Expérience générale 
Évaluation :
4

Just waiting to see if i get a refund.

Thomas H  |  Expérience générale 
Évaluation :
5

The staff was very professional, and helpful

Randal B  |  Expérience générale 
Évaluation :
5

I was very pleased with your facility.

Kerry U  |  Expérience générale 
Évaluation :
5

good expierence will be returning in the fall

Al D  |  Expérience générale 
Évaluation :
5

Very friendly and courteous staff

Don J  |  Expérience générale 
Évaluation :
4

.

kenneth d  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • ConteneursU-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

  • Historique

    Nous avons un programme de récupération adaptative visant à améliorer l'environnement!

Retour
Haut de la page