Customer Reviews for U-Haul Moving & Storage of East Greenville

2 051 évaluations

24 Roper Mountain Rd   Greenville, SC 29607

(864) 254-9154

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(864) 254-9154

24 Roper Mountain Rd
Greenville, SC 29607

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Échange de bonbonne de propane
  • Entreposage de bateau
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Your booking system and especially the app on pickup is absolutely horrendous. The extra information required at pickup is not acceptable. It should be requested earlier in the booking process. Imagine picking up your U-haul at 0400. Who the hell wants to be woken up by a rude (yes he was) customer service guy checking up on you? Who carries their passport with them when doing heavy manual work? No one. What regular office is open at 0400? None!! The entire system is unacceptable. If you want (not need as regular rental companies don't) this info then you need to advise the client earlier. Much earlier. It was an absolute shock to arrive for an 8 am collection (now what if your company is LA-based and I'm on the E coast...?) and you're suddenly fronted with all these unknown requirements, you've been dropped off by Uber to drive a truck. No way to get home and back with a passport...etc. You really need to sort this process out. I'll book and recommend Budget from now on until I hear you've modernized. And yes it was my first time. Katilyn at your Roper Mountain Rd location (Greenville) did her best to save the day. Credit to her.

George Joseph 
Évaluation :
1

Provide all charges to customers, letting them know about gas n extra mileage charges

Gwendolyn Hackney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anita Thompkins 
Évaluation :
5

Rien

Murl Munger 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caleb Jones 
Évaluation :
5

My experience couldn't have gone better. The check-out and check-in were fast and everyone I came in contact with were friendly and helpful.

Robert Arnold 
Évaluation :
2

Very expensive to pay for only driving 30 Miles… But other than that it was good. Self pick up is very nice.

Fei Nguyen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fleming Schofield  |  Online Move In 
Évaluation :
5

Service was excellent! She was friendly and professional. She explained everything to us with pleasure.

Quinn Owens 
Évaluation :
3

Rude customer service !! The whole check in on mobile app is worthless

Nicholas Moree 
Évaluation :
3

Had truck for a day in warm weather. Air conditioner did not work at all, blowing hot air only all day. Miserable driving. Other than a high mileage truck that rose very rough, it ran ok. Will probably shop around at other rental places next time before renting at U-Haul.

Robert Howell 
Évaluation :
3

Make Truck Share easier to use

Tempest Logan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alvetia Williams  |  Premières impressions 
Évaluation :
5

Staff were friendly and efficient. Process went smoothly from reserving online to checking out.

Kelly Shapley 
Évaluation :
5

Ashley was amazing! Made the process of rental so smooth. We also got a storage space at a great price. Thanks again for making it all so simple!!!

Creed Barnett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gerald bailey  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry Watts 
Évaluation :
5

The girls at the counter were great, checking out and checking in!

Todd Leiterman 
Évaluation :
5

The ladies in the office were super nice!!!!!

Christina Gantt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edward lucas 
Évaluation :
2

The staff was usually helpful except on the day that no one showed up for there shift and the buildings were locked so no one could get in. Almost every time I tried to get into my unit the building would have an access issue, as in the key pads wouldn’t work.

Allan Hallex  |  Expérience générale 
Évaluation :
1

None of the equipment I ordered was inside the truck. Had to wait an hour for them to open to get the worst appliance dolly and furniture dolly I have ever seen. Appliance dolly's wheels were shot and tracks did not turn at all making it impossible to go up stairs. The furniture dolly had two wheels that would not swivel properly making it impossible to steer. Very frustrating experience overall. Moving is hard enough without delays and shoddy equipment.

DAVID TAYLOR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY MIDDLETON  |  Expérience générale 
Évaluation :
5

Great folks, everyone was super helpful and friendly. Helped with a tricky situation due to other location not having all the equipment we reserved, and these folks dealt with our situation in an excellent way.

Christopher Smith 
Évaluation :
5

Office staff was very friendly and helpful. Fast pickup and drop off of our rental.

Robert Burras 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jim lavalle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel Brandick 
Évaluation :
5

Really friendly and helpful staff that got us exactly what we needed!

sarah warren 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zack McCoy 
Évaluation :
5

Nana (can't remember her name) helped the morning move smooth; super friendly to granddaughter & myself. Then the older gentleman too. Friendly people & service

Sharon Wirnsberger 
Évaluation :
3

I was not aware that I would be sent a time sensitive text link to list damages to the vehicle. It was dark when I picked up the vehicle.

john Loffredo 
Évaluation :
5

Everything went very smooth, no delays.

Michael FLOYD 
Évaluation :
3

The unit was upstairs and around the corner, not easy to access. Had to relocate to another storage location.

Leala Boyd  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John Siegel 
Évaluation :
5

Please include West Greenville in these reviews as that is the first location we went to as we had chosen a 10 x 10 storage. Obviously too small and they made all the calls including their manager (who was off duty) to get us all set up at east Greenville who couldn't have been nicer. Many thanks to all three locations

TIM MIDDLETON 
Évaluation :
5

Always a great experience

Wanda Thompson 
Évaluation :
5

The manager treated us very well, as did the married couple who helped us on our last visit there. We appreciated their helpfullness and knowledge.

Jim Watczak  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

edward seidel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILBERT DINKINS  |  Premières impressions 
Évaluation :
4

The truck had 125 000 miles on it and did not feel confident driving it around.

James Hornsby 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael smaw  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dorika Brooks  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

edward seidel 
Évaluation :
3

The truck assigned to me needs the window handle to be replaced. Your rentals need to be inspected for broken or missing trim parts, as well as test electrical window and locks Operation. You should have two clerks at each location on staff. One for the admin/check-in uhaul rentals and another to handle your storage facility operations. The clerk was flooded with storage foot traffic. She tried multi-tasking between my check-in and a customer who came after me for a storage issue. I believe that she overcharged me while trying to help the other customer.

Heather Kelley-Case 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRITTANY YOUNG  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bo Robertson  |  Premières impressions 
Évaluation :
2

A relative picked up the van, and they did not give him the handtruck which I had already paid for. It would have taken too long to go back, so we just managed to lift everything. I am hoping they will give me a refund.

Marie McIntyre 
Évaluation :
1

In the middle of a rainstorm, the 10' truck we had just picked up had a battery failure and would not start back up again. Had to return the truck 6 hours sooner than planned so it wouldn't die again.

Crystal Shuba 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Miller  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ericka Jeffries 
Évaluation :
5

Ashley was quick and thorough. Hands down the best experience I've had getting a rental. We will be returning!

Ale Brilliandt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

franziska Tanner 
Évaluation :
3

I was overcharged on the 15th of November. I've received a call from UHaul confirming that I'd have my money back on my card in approximately 3 days ,,,,,,,,, I've have not received my money as too date .please submit my money back on my card

Kevin Powell 
Évaluation :
4

Ashley was great

Robert Wright 
Évaluation :
5

The overall experience was wonderful. The staff werw all, friendly courteous, and professional

Crystal White  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Milliman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Loretta Thomas 
Évaluation :
4

Le client n'a pas laissé de commentaire.

eugene bratton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Smith 
Évaluation :
5

Great fast and friendly service!

John McKeever 
Évaluation :
5

Ms Alex the general manager for this Place was very very pleasant and helpful. Sorry I may have not remembered her name correctly. I recommend her to be promoted in higher positions. Thank you for allowing me to say few things about her.

Prakash Poudyal 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanette Francis  |  Expérience générale 
Évaluation :
5

The only problem was I Van I ordered was not available. Using the box truck was an inconvenience for my helpers,

Tracy Hilton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Alden 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jasmine Young  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adreana Williams  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Maohoney  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Renner Jr 
Évaluation :
1

We reserved a first floor climate controlled room on 09/28/23. I arrived in Sunday October 29th at 11:50 am. The posted business hours are 9 to 1pm. There was no one there to check me in. I came back the next day and was told my reservation was not available even though Uhaul Corp said it was. I was given two 3rd floor 10x10's instead of a 10x20 1st floor. I refused the rooms and went elsewhere because no Uhaul locations had this size available. Because of your poor inventory handling I lost my free month.

robert mays  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARL SWINGER 
Évaluation :
1

Nobody showed up for work yesterday hat day and I ended up paying my guys for an hour to stand around. Nobody inspected the truck before or after I returned it. The gad tank was half full and the blankets I ordered were not in the truck.

Jean Bruder 
Évaluation :
4

Le client n'a pas laissé de commentaire.

monica morehead  |  Expérience générale 
Évaluation :
5

My daughter was the contact person during the move in. She gave you an excellent rating

Albert Rose  |  Premières impressions 
Évaluation :
5

Christian was very helpful

David Milliman  |  Premières impressions 
Évaluation :
5

The facility was clean and easy access. The staff was awesome on helping us out.

Jeanne Azurin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOB FLEMING  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Palfreyman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Damaya Sullivan  |  Premières impressions 
Évaluation :
1

The guy at the front has been extremely patient with me the entire process with every phone call and visit and I am so appreciative. He deserves a promotion or something outstanding customer service. THANK YOU SIR

Zakiya Parks  |  Expérience générale 
Évaluation :
4

The young man at the front desk had excellent customer services skills. He was extremely helpful when we checked into the storage facility and when we checked out. He should be commended.

Rayma McKnight  |  Expérience générale 
Évaluation :
5

Easy to use app for return - great customer service

Lisa Wolski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren Pope  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa Galloway 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elizabeth oughton  |  Expérience générale 
Évaluation :
5

Great customer service!!

Melissa Galloway  |  Premières impressions 
Évaluation :
5

Great customer service, I will definitely use this location again.

Melissa Galloway 
Évaluation :
3

Truck had problems starting, key wouldn't turn, very inconvenient. This should be checked out

Cerena Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn Fournier  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike sloane  |  Expérience générale 
Évaluation :
5

Staff was extremely helpful and went above and beyond what I had expected, and was surprisingly sympathetic to a personal problem I was dealing with and actually helped to ensure that I could get to the other location to drop off my trailer. I am going through the worst time of my life but the generosity and kindness displayed by the facility manager brough tears to my eyes, its amazing there are still people in this world who would help a complete stranger and expect nothing in return. TY

edward seidel  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brandie Bruns 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim Suiter 
Évaluation :
5

the worker )in the front was the best .He was respectful to everyone in the line , knew his job to be young .Im 40 and he showed me more respect than have seen in a lifetime he needs to own the place

latefa sullivan 
Évaluation :
5

Customer service was excellent. I forget the young ladies name. But I was coming in to South Carolina from Kentucky, and I was making it in time before they closed. She made sure that I was taking care of mobile wise. This was some of the best customer service I have ever experienced in every aspect. Thank you. Sorry I forgot your name. Lol

antuan smith  |  Premières impressions 
Évaluation :
4

No I didn't help me was very friendly I would recommend to anyone

Shannon Bennefield  |  Premières impressions 
Évaluation :
5

the manager Christian took great care of me, he always offered me solutions and I felt like family. Thank you Christian

Neptali Arriojas 
Évaluation :
4

Good experience. Everything went smoothly.

James Teague 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven Vislocky 
Évaluation :
1

I had the truck for approximately 3 hours and drove it 13 miles. Returned it around 2:00 PM on the 6th but no one was there and the door locked to the office. I left the keys in the dropbox. I was charged for 2 days and an after-hours service fee! WTH!!!?

John McLendon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha Clevenstine 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Horton 
Évaluation :
4

The staff was very helpful and friendly. I believe the name of the young man who assisted me with the check in was Christopher. He answered all my questions and provided my son with all the necessary info to move my household items into the storage unit.

Rayma McKnight  |  Premières impressions 
Évaluation :
2

They didn't check my unit out properly and charged me for the next month, even after I told them I was clearing it out. They called me the next day to confirm I had cleared it out and I said yes, but they still charged me. When I called them about the charge, I was told that I didn't inform them of the move out. I told them 3xs.

AARON JONES  |  Expérience générale 
Évaluation :
5

Staff was very Cordial and efficient.

Dianne Bolden  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Gentry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devion Roderick  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Biscoe 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason davis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD Nelson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

keiara beck  |  Expérience générale 
Évaluation :
5

I was in a hurry to move household items from my apartment to new house which was stressful and I think the staff for meeting my needs.Thwy were willing to adjust my turn-in date because I was behind due to heat index being high. Merci.

FRANKIE PONCE 
Évaluation :
2

Hi, The staff at this location are good people and they are very friendly. My below average ranking is due to a number of factors. First of all, the location is terrible. It is hard to get into and out of, and the parking is often all taken up in UHaul vans. At times when I have needed to get things out of storage, or put things in, I have been unable to park near my unit entrance. Secondly, Swiping in and out, and then having to swipe again at the elevator is tedious. One swipe at the elevator should be sufficient. Third despite prominently advertising climate controlled units, few of them actually are. Fourth, I did not know until I arrived late at night that this location, which I had secured online, would not except my rental truck return because it was out of state. After driving all day, on a holiday, I was directed to another facility 8 miles away. Had I known, I would have rented a unit there instead.

William Steadman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas Castillo 
Évaluation :
5

Based on previous experiences, I returned to this location when my home flooded Christmas Eve and I had to put all my belongings in storage. The staff are polite, knowledgable, helpful, and professional. I highly recommend this U-Haul location for storage, supplies, and rentals.

kimberly settle  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON TETUAN  |  Premières impressions 
Évaluation :
5

Everything I needed and more. I was given a storage unit that was too small. The upgrade was quick and easy at the same site.

GENTRY ROGER TEIGEN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Lynch 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amanda myers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALANTE ROBINSON  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ALEXUS DAVIS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katie MacDonald 
Évaluation :
5

Expectations on two visits have been met and exceeded. Wonderful customer service and very timely handling of setup through completion. Highly recommend U-Haul on Roper Mtn Road in Greenville!

James Carino 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH HAYDOCK  |  Premières impressions 
Évaluation :
5

Great service - very prompt and courteous. Merci

Daniel McGarvey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Wallace  |  Expérience générale 
Évaluation :
2

I was told I could have the truck till 3pm but would be charged a $15 late fee if it was dropped off after 1pm when they closed. This is the only uhaul where I have been told that. This one is also the only one I was unable to return to any location. I was trying to return closer to my home.

SHELBY falconer 
Évaluation :
3

Disinterested and just barely civil.

Shanda Coombs 
Évaluation :
5

Everything went super smooth.

Kevan DeWeese  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DeAndre Epps 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrene Johnson 
Évaluation :
5

Always helpful and polite

Donna Brown 
Évaluation :
5

Very friendly and helpful. Facilities were clean and carts available to unload was a huge perk!

mike sloane  |  Premières impressions 
Évaluation :
5

I rent storage and they keep things nice and clean

Donna Brown 
Évaluation :
5

Met/exceeded all expectations.

James Carino 
Évaluation :
1

The manager Tamesha has a horrible attitude, very unprofessional, and charged my account without permission. She needs to be fired ASAP and will be reported to corporate and BBB

Matthew Spigner 
Évaluation :
5

The whole procesa was a very nice and easy. The guy who processed the order was nice.

Alvaro Pizarro 
Évaluation :
5

The only caution I would extend to anyone using your facility is the difficulty with the traffic at the intersection of Roper Mtn Road and Woodruff. Equipment and service were great.

Jacqueline Kazel 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jerry Driggers 
Évaluation :
3

I would have liked to have the dolly I requested. It was missing on pickup. It made the work I had to do that much more difficult. I had some large boxes and heavy ones and it was very strenuous to move them on my own, especially with stairs, which is why I had rented the dolly. I guess I would hope the location be more thorough moving forward.

Lainey Odette 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isha McDowell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elizabeth oughton  |  Premières impressions 
Évaluation :
5

The custiomer service of the rep that rented me the truck was stellar. He made my stressful situation better. Thanks so much!

VEANNA WEBB 
Évaluation :
5

All Good

Phanindra Bulusu 
Évaluation :
4

The space was convenient but I did find a snake in my unit.

Tony Burton  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dick Sargent 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Lee 
Évaluation :
5

Christian who helped us was great. I will recommend this location and use it again should I need it!

Kimberley Loper 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eileen Evans 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLE BIJELIC  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffey McDaniel  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Britney Archie 
Évaluation :
5

It was just what we needed to store our things while our home was being built.

Loren Farah  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Fisher  |  Expérience générale 
Évaluation :
5

The only concern that I have or comment is that there was no pro-ration explained. The manager said that there is no pro-rating. Even though there were only a few days left, the manager said they do not prorate. I received a prorate when I entered the contract. That information need to be conveyed during the initial stage of acquiring a storage unit. 3/27/23 was my end date.

Phyllis saxton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan Cole 
Évaluation :
5

The young lady who helped me with my rental was fabulous.

Melinda Smith 
Évaluation :
5

The truck smelled very strongly of marijuana and the fabric headliner inside was falling down from the ceiling. Tires were dangerously out of alignment and a safety hazard. Please take better care of the trucks or repair/replace when necessary!

Matthew Shaffer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER HEARN 
Évaluation :
5

Fast and easy service. Thank you.

Hurschell Mathews 
Évaluation :
5

Great customer service and the storage was clean and decent

Jeanette Francis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy Rozelle 
Évaluation :
5

The manager is very awesome!!!

PHILIPPA DILLARD  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrinne Foster  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia Frite  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve Helms  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tony Sloan  |  Premières impressions 
Évaluation :
5

They were very helpful👍🏻

Jacqueline Alexander  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna Abbott  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kandace Alexander  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Marchuck  |  Expérience générale 
Évaluation :
5

Thanks for everything!

Randy Rice  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Grimball Jr  |  Expérience générale 
Évaluation :
1

They assumed I moved out and did not send me an email if they couldn't reach me by phone I was told they throwed it away and had it taken to a junk yard all my items without my permission or confirmation. That was wrong they owe me money for my things and need to replace them

jeree anderson   |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark Wright  |  Expérience générale 
Évaluation :
5

The guy at the front was very helpful an kind

quinten barton  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN INGLES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip Terbeek  |  Expérience générale 
Évaluation :
5

The front desk person was VERY helpful and friendly

Terricka Chapell  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert jeffers  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrinne Foster  |  Online Move In 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Robert Wilson  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Scott Brunner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen Hughes  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip Gatchell  |  Premières impressions 
Évaluation :
5

The gentleman that helped us was polite and very helpful. He answered all of our questions and walked us through the access procedure. We were even able to leave the truck there instead of dropping it off at another location as originally scheduled. This was extremely helpful.

Loren Farah  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Scott Brunner  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Estelle Shuck  |  Expérience générale 
Évaluation :
5

The facility was conveniently located and the staff was professional and friendly.

Nausha Chavez  |  Expérience générale 
Évaluation :
5

Staff very courteous and patient. Very professional!!!

Phyllis saxton  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Zakira Kinard  |  Premières impressions 
Évaluation :
5

Great staff up front. Very nice people.

Lucas Harris  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria Twombly  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

carol smalls  |  Premières impressions 
Évaluation :
5

Great place. Miss Greenville

TOM TANGEN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN GUSHUE  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMAL BROWN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ORLANDO RODDY  |  Premières impressions 
Évaluation :
5

Great staff member when I went, elevator and carts for your convenience. Driveway kind of tight but if you know how to drive you'll be alright.

Gabriel Ruiz  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tarina walter   |  Expérience générale 
Évaluation :
1

Y’all need need new prime running this place and working in the office

ZACHARY LORENTZ  |  Expérience générale 
Évaluation :
5

This manager is full of customer support. She is a gem & you should make sure she doesn't leave this store! Thank you so much for all of your help & assistance in this very stressful time!!!!!

Geri Taylor  |  Expérience générale 
Évaluation :
2

I was scheduled to return the truck I rented yesterday at 10 pm, my plan was to move my things into the storage unit I reserved yesterday. As I began unloading the truck and moved a few things up to the storage unit the facility locked me out and I was unable to get my things into my storage unit and had to leave my couch, my bed and my vanity next to the elevator out in the open and my bins of clothes next to my actually storage unit inside. The office was closed and no one was available on the phones to tell me what to do. I'm about to go back to the facility now hopefully my things are still there.

Alexys Sayles  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Geri Taylor  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ebbie Willocks  |  Premières impressions 
Évaluation :
3

I was told that I could drop a one way uhaul at this location, however when I got there to store my items I was told thatI would hv to take my uhaul to another location. I was also td that a lock was provided, however there was no lock, and the office had already closed for the day. It was a huge inconvenience

Crystal White  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ann Wessel  |  Expérience générale 
Évaluation :
5

It’s jars is an excellent employee and representative for your company

Steve Wolverton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Mckinney  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILLY YOUNG  |  Expérience générale 
Évaluation :
5

Tischara was so so so helpful!!! I appreciate her so much!!!!

Spencer Jones  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria Twombly  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura Kemp  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara English  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly Wallace  |  Premières impressions 
Évaluation :
2

I am upset because when I rented the unit they said I would be refunded any days not used. I literally paid for a whole month in advance when I moved out. NOTHING was refunded. Because I was misled - will not use again.

MELISSA BYRNE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gale blouin  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark Wright  |  Premières impressions 
Évaluation :
5

Nice staff

Eric Marsh  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrance Danley  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DELTIE PARKS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin kapolka  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexis James  |  Premières impressions 
Évaluation :
1

I am only giving this a poor rating because I rented a truck one day and used 6 miles which breaks down to be replaced around a gallon so to be safe I put a gallon and a half in I then in turn was charged 17 or 4 gallons of gas when I only drive 6 miles!!!!!

Kresha Reichel  |  Premières impressions 
Évaluation :
4

Moving carts were not always available

Don Petree  |  Expérience générale 
Évaluation :
2

I typically do not provide negative input, but the initial reservation over the phone was great. Very helpful young man. Picking up and dropping off we're VERY unorganized. The facility we dropped the vehicle off at was very dirty and if customers have to come in, that would be a concern of mine if I were in a leadership role at Uhaul. I hope you can use this feedback to make positive, impactful changes. The young man at the storage unit was very helpful. The staff at the drop off center were helpful as well but they should have a better facility to work from. I am sure they are doing the best they can. Merci

Joan Cox  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEMARCUS HILL  |  Expérience générale 
Évaluation :
5

Attendant was very helpful. He checked on us a few times to make sure everything was easy to operate.

Kandace Alexander  |  Premières impressions 
Évaluation :
5

Great customer service Ian helped us on a Sunday and was patient and knowledgeable.

Kresha Reichel  |  Premières impressions 
Évaluation :
4

As I was viewing my storage unit. I saw a dead mice a few units down and it made me hesitant about renting the unit. This why I sad no to the facility being clean and well maintained. Other than that the guy on duty was polite and very helpful.

Debra Kelley  |  Premières impressions 
Évaluation :
5

The guys were amazing and did everything right .. and they all had great personalities.. I would use these three guys again …. A job well done .. thank you Louie,Nathan,and Brenden ❤️❤️

patsy padula  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla Clinkscale  |  Expérience générale 
Évaluation :
5

Everything was good excellent service except for the water damage that was done due to the leaking from the roof.

Austin Green  |  Premières impressions 
Évaluation :
5

All the employees were super helpful and had a great attitude!

Mason Rose  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

latasha feaster  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA SMITH  |  Expérience générale 
Évaluation :
5

Convenient and helpful staff.

Wayne Chao  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip Terbeek  |  Premières impressions 
Évaluation :
4

The owner was amazing. We had a minor issue with water in our unit. She handled it like a freind would. I would recommend uhaul just because her. Other then that everything went as good as it could have. Still haven't resolved the insurance issue but I believe it will go just as smooth.

Bobby Hinkle  |  Expérience générale 
Évaluation :
4

The hours of access to the storage just didn't work for me because I live in a different county and my work schedule. But other than that all employees were more than helpful through this process.

SADAT LUGO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott vaughn  |  Premières impressions 
Évaluation :
5

Very helpful staff and well run facility. The Manager Tischara Young went above and beyond to help me when I was on my way down with a trailer and made a stressful time easier for me by finding a closer drop off point and reserving a storage space.

JOSEPH PASSARELLI  |  Expérience générale 
Évaluation :
5

Friendly staff and great service

RAGE ALI  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN DUNLEAVY  |  Expérience générale 
Évaluation :
5

Tishara was excellent. I called while still on the road to verify space and time. She went out of her way to locate a closer drop off point for the trailer after I dropped off load at her storage facility. She explained everything and made my move that much easier after a 12 hr trip. Cressily was also helpful once I got storage space and explained how to use card etc.

JOSEPH PASSARELLI  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol Buddington  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY BUFFINGTON  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MAI MURRAY  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce Pate  |  Expérience générale 
Évaluation :
4

More access to unit. Every other unit I have used let's you access for longer hours in the day.

BENJAMIN WEHRLY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Traci Twait  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roger Welte  |  Expérience générale 
Évaluation :
5

Thank you for your service over the years. Your assistance when obstacles came up due to card number changes was greatly appreciated. Again, thank you.

DIANNA LANE  |  Expérience générale 
Évaluation :
4

If I read the directions right, I didn’t care much for the $20 charge to turn in truck before or after hours, a gratuitous charge indeed

Don Petree  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andre feaster  |  Expérience générale 
Évaluation :
5

Everything was great on U-haul’s end.

JOHN SCOTT  |  Expérience générale 
Évaluation :
5

Very helpful guy behind counter. Helped me out with getting an easier to access unit and use of a hand truck. Very friendly

Darrell LaPoint  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN DUNLEAVY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRYSTAL JOHNSON  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Chapman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARA CORNISH  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD MCNEIL  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Preston Koschel  |  Expérience générale 
Évaluation :
5

Unbelievable service and friendliness. Not sure who was working the counter but it was informative, efficient and friendly. Literally, there's non question U Haul is customer oriented! Great job!

Richard Hailer  |  Premières impressions 
Évaluation :
1

Within two months of renting a U-Haul twice, booking in advance doesn't work. Apparently you can get scheduled by centralized service, come to the location and they don't have what you need because the manager has not trained employees how to update storage units and U-Haul trucks for customers. Too bad they have them available but as a customer I can't get in until it's submitted in the system. Very poor experiences and causing extra delays in time in finances when hiring labor to move/unpack.

Aleksandr Brynza  |  Premières impressions 
Évaluation :
3

The areas outside of the elevator had debris.

Carole Archer  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

eric benton  |  Expérience générale 
Évaluation :
5

Counter guy was supper helpful.

Juan castaneda  |  Premières impressions 
Évaluation :
5

Clean, staff friendly and helpful.

Wayne Chao  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nathan smith  |  Expérience générale 
Évaluation :
5

Everything has been going great since I have been with Uhaul

BETTY MOORE  |  Premières impressions 
Évaluation :
4

Asked them to repair temp control pipe in unite 3times. When I moved out 3 month s later still wasn't done.over all they were pleasant.

Kennedy Thomas  |  Expérience générale 
Évaluation :
5

Excellent ,Thanks for great services

Donald Eckroate  |  Expérience générale 
Évaluation :
3

The gas was less than 5/8..

LC Chives  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EILEEN THEISEN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chanda Deann  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

eric benton  |  Premières impressions 
Évaluation :
5

Excellent customer service!

SURTRINA DOOLEY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Delois Jones  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nathan smith  |  Premières impressions 
Évaluation :
1

We had a 26 foot truck with an auto transport and could barely get to our unit. Then the check in process was so complicated because we weren't given an explanation first. We had the most stressful experience at a storage unit than I ever thought possible.

Amanda Mack  |  Online Move In 
Évaluation :
5

Great place for storage. Always clean, easy to access your unit, and the team members were super nice and helpful. I would highly recommend.

BRYAN HURTIG  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY ANGLE  |  Expérience générale 
Évaluation :
4

The person at the counter was exceptionally polite and helpful. Don't recall his name but he made our first experience with a UHaul storage center very smooth and easy.

Timothy Reeve  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VANCE JENKINS  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David McMillian  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donna Wyatt  |  Online Move In 
Évaluation :
3

Accounting department needs to be improved. Receiving invoices with a due date within 5-day is not practical. This caused many issues with our account to where we received numerous lien notices over the years that were unnecessary. We resulted in having to pay multiple months in advance to offset the the payment window.

CAROLINA DERMATOLOGY/Prisma Health OF GREENVILLE  |  Expérience générale 
Évaluation :
4

The only thing wrong was the lady attendant who checked me out did not record and verify the stop storage use and I received a late notice. Upon contacting the gentleman at the desk. He corrected it.

Otha Horne  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth Patton  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Macall Springer  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY STRELING  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Otha Horne  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

annie stone  |  Expérience générale 
Évaluation :
4

my family rented a unit for 15 years and were always pleased with the unit and with the cargo van we rented on several occasions. The staff was always very nice and helpful.

MARGARET COX  |  Expérience générale 
Évaluation :
5

While my storage experience was positive, I was very disappointed to find out that I have been paying a higher rate than is currently being advertised. Because I feel that I've been overcharged for several years, I would look elsewhere if I need a storage facility in the future.

Leslie Luke  |  Expérience générale 
Évaluation :
1

Storage paid for January on the 16, i moved out on the 23rd and requested a pro rated refund which i was refused. I was robbed of almost a whole month of money during the pandemic. this is not right or fair. I have been doing business here for years, but this will be the last. And i will not recommend to anybody.

Victoria Sanders  |  Expérience générale 
Évaluation :
3

Getting in and out of there with the traffic on Roper Mtn was often a challenge... one of the employees who wasn't very friendly isn't there any longer. We cleared out our unit over a week before the bill date, so I wish you'd pro-rate back a partial month.

TANDY GILLILAND  |  Expérience générale 
Évaluation :
5

The manager was really great and helpful. i would recommend their facility.

julia serra  |  Expérience générale 
Évaluation :
1

First month was supposed to be free from uhaul for renting the moving truck., They charged us anyway.

julia serra  |  Premières impressions 
Évaluation :
5

I enjoyed storing and truck rentals with U- Haul. Especially the ropes mountain rd location. Friendly staff and management. I plan on renting trucks and or vans in the future. Thank you, John Newman I've been using your services for a number of years. In Virginia and in South Carolina too.

john newman  |  Expérience générale 
Évaluation :
5

Everyone was great. Special shout out to Lisa 👍

Chuck Trader  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paulette Hawthorne  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

theresa murphy  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle.

carolyn peterson  |  Premières impressions 
Évaluation :
5

It would be nice to have 24hr. Access to my unit.

SHIRLEY TURNER  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james eason  |  Expérience générale 
Évaluation :
5

Blake Is beyond helpful, Patient, transparent he literally showed me the unit then came back and showed me how to do the alarm . Which he had no clue i was not feeling good and really needed Guidance... Give him a raise esp With the rude lady who interrupted for 3 boxes ??? He is a Wonderful employee which are Rare I should Know Im a Retired Retail management and a Teacher.., Thanks Blake

Liana Whyte  |  Premières impressions 
Évaluation :
5

This place is incredible!!! We tried two different storage locations previously and have been so happy we moved here. We started with a large unit, and gradually reduced to a 10x5. The staff have always been incredible and helpful, the building always spotless and security is fantastic. They are great for truck rentals too, which we have used many times. Keep up the great work!

JENNIFER GARVER  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

uriel townsend  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cary Eckhardt  |  Expérience générale 
Évaluation :
5

We've been using U-Haul for 25 plus years now and I would say this was our best experience so far. EVERYTHING was top notch. I would highly recommend !! Keep up the good work.

LINDA HACKNEY {naples}  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAM WALTERS  |  Expérience générale 
Évaluation :
5

The manager Jeff at this location is fantastic.. he was always helpful and cared about every customer that came in. His staff were always warm and welcoming. I appreciate everything y'all did to help me.. we need more people like y'all in customer service.. THANK YOU 

Rena Berube  |  Expérience générale 
Évaluation :
5

La persona fue muy amable y dispuesto colaborar en todo momento fue una gran ayuda

Yolanda Marin  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cary Eckhardt  |  Premières impressions 
Évaluation :
5

I had accidentally rented a unit that was too large. Robert made the change for me with no problem, and he was very pleasant.

Beverly Davis  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim oconnor  |  Expérience générale 
Évaluation :
5

The staff was friendly and accommodating. They were always pleasant, patient, and helpful. The manager, Lisa, and all the other folks we had the pleasure of interacting with made us confident and comfortable with our "stay" .

CHERYL TAYLOR  |  Expérience générale 
Évaluation :
5

The only thing is it’s supposed to be climate control and it was super hot in the unit and in the building.. it felt better outside than in.. and the storage unit did not have a light in it

Tracy Bryant  |  Premières impressions 
Évaluation :
5

Since the new management has taken over the rental and customer service experience has done a 180. I was very satisfied with my rental.

Scott Stallcup Guardian Protection  |  Expérience générale 
Évaluation :
5

I stored some items for five plus years, and never visited the facility. Down sizing and getting older. So, $6 000 later I retrieved the $1 000 worth of junk. Ha. Seniors! Dan Boling

DANIEL BOLING  |  Expérience générale 
Évaluation :
5

The guy that check me in was very helpful and nice.

TAMARA CRUELL  |  Premières impressions 
Évaluation :
5

Aucun

Debby Stuckey  |  Expérience générale 
Évaluation :
5

you guys were great!

Zachary Schell  |  Expérience générale 
Évaluation :
5

Lisa was awesome. She was able to get us the climate controlled unit instead of the non-climate unit that was reserved for us my mistake. She was most helpful and you can tell she loves her job.

Jim Brown  |  Premières impressions 
Évaluation :
5

So helpful in a fast move from Florida! When the place national U Haul had told us to drop off truck and transport turned out to no longer work with U Haul, we were referred to a place nearby! Merci!

India Dennis  |  Premières impressions 
Évaluation :
5

Well run facility. Very helpful friendly and professional staff.

MIKE OAKLEY  |  Expérience générale 
Évaluation :
3

When I rented storage unit, was very dirty inside. Bathroom wasnt very clean. The rest was ok.

Michael Kulka  |  Expérience générale 
Évaluation :
5

From the time I moved in, over 2 years ago, Lisa has been AMAZING to work with! I would recommend people to this place because of her customer service, for sure! Merci!

Debbie Price  |  Expérience générale 
Évaluation :
4

Good enough.

Craig Ramsey  |  Expérience générale 
Évaluation :
5

Good place

Jose Flores  |  Expérience générale 
Évaluation :
1

The humidity levels in the building were far too high to be considered "climate controlled". Calls that rollover to the corporate office are hands down the rudest and least helpful customer service

Ryan Todd  |  Expérience générale 
Évaluation :
5

Helpful

Tara Prince  |  Premières impressions 
Évaluation :
5

Easy access and they are very organized!!

Demetres Blakley  |  Premières impressions 
Évaluation :
5

Lisa did a great job assisting me!

Nancy Gorski  |  Expérience générale 
Évaluation :
2

When I reserved a 5 by 10 there were 2 spots in the building the rep took me to both An no luck was place outside she was unaware no inside storage for bikes so I suffered and billed no help mgt

ronald hill  |  Expérience générale 
Évaluation :
5

Lisa was so amazing. After having a horrible day moving across states and running late, Lisa made it so easy to rent a unit and get moved in. Best customer service experience I've had in a long time!

Hannah Slyce  |  Premières impressions 
Évaluation :
5

Bobby is the best!

Cristina Robinson  |  Expérience générale 
Évaluation :
5

Manager was excellent, professional,helpful and explained everything to me a great Employee and representative for U-Haul!!!

BAILEY PIERCE  |  Premières impressions 
Évaluation :
5

Lisa was amazing to work with. She personified what great customer service should be. She went out of her way to assist me and it was much appreciated. Lisa is the absolute best!

Greg sloan  |  Expérience générale 
Évaluation :
5

Friendly and helpful staff. Secure premises. The best storage experience I have ever had.

CATHERINE ADAMS  |  Expérience générale 
Évaluation :
5

The only comment I have is the space is extremely tight to drive a vehicle through to get to the back units. There are many signs of evidence where others have hit walls and barriers due to this.

RHONDA WATSON  |  Expérience générale 
Évaluation :
5

Lisa was very nice all time with me with any information.Thanks!

CLAUDIA ZAPATA  |  Expérience générale 
Évaluation :
5

The team at the Roper Mountain location represent UHaul exceptionally well. They always went above and beyond to offer exceptional service.

ED SMART  |  Expérience générale 
Évaluation :
5

Great staff. Great service

Cristina Robinson  |  Premières impressions 
Évaluation :
5

Lisa is a huge asset to the UHaul Company. A very clean and secure facility.

David Winkles  |  Expérience générale 
Évaluation :
5

I left because U-Haul would price match a competitor's unit price. There are many new storage facilities in the area now. In fact one is around the corner from this location. Bobbie and her staff best

NOLAND MEYERS  |  Expérience générale 
Évaluation :
2

Very warm 3 hr drive and the A/C was not working.

Gene Davis  |  Premières impressions 
Évaluation :
5

Overall, I had a great experience. Staff was helpful, facilities were neat and nice. I felt comfortable leaving my stuff there.

Kim Kuhr  |  Expérience générale 
Évaluation :
5

Holly was very professional and friendly. The gentleman at the Spartanburg location helped me in securing 2 large units in Greenville. Thanks to both employees.

Shelly Pritchett  |  Premières impressions 
Évaluation :
5

Friendly staff, clean facility

Carol Murphy  |  Expérience générale 
Évaluation :
1

I rented the unit which was A527, there was no fifth floor and by the time I found the unit two weeks after earning it, it had a lock on it with a "customer ready" tag. It was after hours and no one a

Shannon Scott  |  Expérience générale 
Évaluation :
5

A great experience for our belongings!

john clayton  |  Expérience générale 
Évaluation :
5

I rated my experience excellent because it was great except for moving out. We weren't able to get someone to close out our account in a timely manner. They said they were short on staff.

tammy splechtet  |  Expérience générale 
Évaluation :
5

5 months very clean and secure facility . Last day 10/12/2018 Darius was very helpful with closing out account. Excellent auto pay system as well.? Thank you 24 Roper Mountain Facility. LB #259

Lenorr Behlin  |  Expérience générale 
Évaluation :
5

Staff is knowledgeable and friendly. The location is ideal.

Teresa Melo  |  Expérience générale 
Évaluation :
4

After renting a unit for 16 years the time came to finally move out the items in storage. I wasn't able to get by the office to pay the final bill until the 9th and wouldn't prorate the rent. :-(

MICHAEL GREER  |  Expérience générale 
Évaluation :
5

It has always been a pleasure through out the years of using your facility at Roper Mountain. Merci.

JOHN PEARCE  |  Expérience générale 
Évaluation :
5

Great experience! Friendly and professional staff.

tammy splechtet  |  Réservation 
Évaluation :
2

Still waiting for store manager to call me in regards to my storage reservation.

Peggy-Kenneth Acton  |  Réservation 
Évaluation :
4

1) your costs are above all others. we now have one twice the size for less than $20. more than what we paid at u-haul 2) the traffic at the Roper Mtn facility is AWFUL getting in and out

COURTNEY MCDONALD  |  Expérience générale 
Évaluation :
5

Lisa was extremely helpful and efficient. I worked with her from long distance and my daughter went in to see her. Great job

VALERIA COLEMAN  |  Réservation 
Évaluation :
3

Facility is nice, staff is great, hours could be longer for standard access though. I only moved out due to price, I was able to get a larger unit for less cost next door at Extra Space.

MICHAEL ANDERSON  |  Expérience générale 
Évaluation :
5

I loved the experience of working with them . They were ver y nice and helpfull.

Erika Vasquez  |  Expérience générale 
Évaluation :
4

The facility itself is fine, very clean and secure. However paperwork is not their strong point. I had problems on move-in and move-out. Otherwise no complaints.

KEVIN WILKES  |  Expérience générale 
Évaluation :
5

The staff was very helpful and Friendly. Facilities were very clean. Thank You Merle

Merle Riddle  |  Expérience générale 
Évaluation :
5

Very very Nice all the way around

CLIFTON ARRINGTON  |  Expérience générale 
Évaluation :
4

S.O.

DONALD WOODFORK  |  Expérience générale 
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