Évaluations des clients U-Haul Moving & Storage of Johnson City

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Johnson City

Cote générale :

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Ted Y.
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Le client n'a pas laissé de commentaire.

Clarkston P.
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Le client n'a pas laissé de commentaire.

Angel L.
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The insurance is unreasonable. I paid more for the insurance than I did the rental. I will look around at other options next time or pay a handyman before I rent another truck again.

Ricky E.
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Le client n'a pas laissé de commentaire.

Belinda T.
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No improvement needed. The staff are very knowledgeable, polite, and very helpful.

Randall P.
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Le client n'a pas laissé de commentaire.

Maryam A.
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Excellent return service.

Alan C.
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Le client n'a pas laissé de commentaire.

Larry P.
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Very quick, Courtois service.

Hylan J.
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Skippy and All the staff ROCK!!!!!! They were very professional, courteous, and efficient.

Marvin K. | First Impressions |
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Wonderful! Judy was great! They were short handed and busy. I know how stressful that can be. She handled it with no problem and still provided excellent customer service. Awesome employee!

Kenneth M.
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Le client n'a pas laissé de commentaire.

Lindsey H.
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Le client n'a pas laissé de commentaire.

Robert E.
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Le client n'a pas laissé de commentaire.

Michael C.
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Le client n'a pas laissé de commentaire.

Todd D.
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Could use more help, long wait time to return

James B.
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This location is the best. The employees are A+++

Jacque H.
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The guys were professional and nice. Everyone looked professional. Great place to rent a truck.

Kimberly M.
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Le client n'a pas laissé de commentaire.

Brian T.
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Returning the truck was painless. Very friendly folks.

Daykota P.
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Le client n'a pas laissé de commentaire.

Gerald R.
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Le client n'a pas laissé de commentaire.

Zac C.
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Le client n'a pas laissé de commentaire.

John P.
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I returned a truck and car hsuler. The e-mailed receipt only reflected the truck which is concerning. I have no written proof for the return of the car hauler.

David R.
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First Class location and staff

karen b. | First Impressions |
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The set up in that building for getting in and out of it is horrible. Once someone gets into the back door bay your screwed and have to access from the front door. inconvenient for a rear unit.

Kelly G.
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Le client n'a pas laissé de commentaire.

James G.
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Great job!

Janet S.
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The only issue I had was the smell of cigarette smoke in the cab! The people that work there are all amazing and wonderful... Great Staff and they all deserve bonuses

Bryan M.
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The truck was a big peace of junk Had the truck for two hours if that cost me 66$ I will not use uhaul again unless just a have to case!!!

Mary S.
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Continue your excellent service.

Leigh C.
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Le client n'a pas laissé de commentaire.

Charles E.
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service was excellent in my time of need,your staff at this facilty was great.thank you all for making this a good expierience.

Gene P.
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This is a distribution center. It is large, well stocked, laid out in a way that allows for easy maneuvering.

John T. | Overall Experience |
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Staff was very helpful and friendly. Excellent crew (A+ Rating).

Curtis H.
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Le client n'a pas laissé de commentaire.

Amanda G.
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Le client n'a pas laissé de commentaire.

Belinda T.
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No improvement needed.

Dale N.
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Le client n'a pas laissé de commentaire.

Bridgette J.
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Le client n'a pas laissé de commentaire.

Ronnie G.
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Le client n'a pas laissé de commentaire.

Charles E. | First Impressions |
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They understood my needs and helped me through the difficulties of moving.thank you so much. U are the best.

Sandra G.
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Le client n'a pas laissé de commentaire.

Staci Z.
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Le client n'a pas laissé de commentaire.

Richard B.
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Le client n'a pas laissé de commentaire.

CHARLES B.
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Not a thing. Customer service rep was pleasant, knowledgeable and helpful

David Z.
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This is one of the most organized, professional establishments I have ever encountered. Our second time using this location - because the first experience was so amazing.

Connie F.
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Le client n'a pas laissé de commentaire.

Peter A.
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Had pick up listed as,” Roan Street Service center “. About 2 blocks before the correct pick up point, is the Roan Street Service Center, that also has Uhaul trailers. The correct pickup location was the, Uhaul service center on Roan street. Not a big deal, but an extra, unnecessary stop. (And 2 left turns thru busy traffic!)

lewis O.
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Le client n'a pas laissé de commentaire.

melanie N.
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I love this location, customer service is the BEST..!!!!

RONALD M.
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Tried to get a truck in Erwin TN. They didn't seem to have time for me. Johnson City TN was the only place I could go. Good service there. Returned the truck to Kingston Pike location. Check in there was great. Less than 5 min

Adam W.
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Website link for night return wiped all photos i had done. Didn't get a notice on that and had already dropped my key by the time i found out. Hotline was kind enough to note it and not charge me extra but link needs an fyi ir something.

James B.
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This is the best group of people.........

Robert W.
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Le client n'a pas laissé de commentaire.

Chad F.
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Le client n'a pas laissé de commentaire.

anita J.
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Le client n'a pas laissé de commentaire.

Greg F.
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Le client n'a pas laissé de commentaire.

Scott K.
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Le client n'a pas laissé de commentaire.

Helena R.
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Le client n'a pas laissé de commentaire.

Robert M.
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Le client n'a pas laissé de commentaire.

James K.
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Le client n'a pas laissé de commentaire.

John K.
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Le client n'a pas laissé de commentaire.

DONALD G.
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Le client n'a pas laissé de commentaire.

Elizabeth S.
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Le client n'a pas laissé de commentaire.

Michael D.
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Le client n'a pas laissé de commentaire.

Beth B.
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Le client n'a pas laissé de commentaire.

Scott M.
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Le client n'a pas laissé de commentaire.

Gene R.
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In the case of a "cab over" box, for all future customers who have to use a truck in the rain, I would suggest installing "gutters" on the front corners of the cab over box. It rained the whole day for me and every time I opened the door to get in or out of the cab, I had to a steady stream of water running off the top of the box that came came down right in the middle of the door openings. My Downs Syndrome son rode with me and we both got drencned whenever we entered or exited the cab. Other than that, the, move went well.

Cameo B.
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We were lied to about when we needed to return the truck and in return I was charged for an extra day it was not fair they did NOT speak to the authorized party .. also since my card was charged it caused me to over draft which now I will have return fees from my bank I’m very displeased with uhaul and will never use the services again nor will I refer uhaul to any family or friends I will also be doing a complaint with the BBB on how this matter was handled

Wick H.
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Le client n'a pas laissé de commentaire.

Laura W.
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Le client n'a pas laissé de commentaire.

Kenneth S.
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Le client n'a pas laissé de commentaire.

James B.
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Wonderful staff.......

David M.
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"If it aint broke, don't fix it". Continue the great customer service which I have experienced several times at this U-Haul location.

Peter H.
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Le client n'a pas laissé de commentaire.

Olive Oil D. | First Impressions |
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Great service. Awesome facility. First class!

Woody P.
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Le client n'a pas laissé de commentaire.

Stephanie C.
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Le client n'a pas laissé de commentaire.

CINDY W.
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Le client n'a pas laissé de commentaire.

Katrina S. | Overall Experience |
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Great facility and wonderful staff! Would definitely recommend and will be using again for any future storage needs.

James W.
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Great staff. Great service. Great experience!

Ellen D.
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Le client n'a pas laissé de commentaire.

AARON ADAM H.
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Everything was great. I think it could have been a little cheaper, but other than that it was great.

James R.
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Nothing. It was excellent. The vehicle and the staff were all great.

BILLY L.
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Le client n'a pas laissé de commentaire.

Jim H.
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Nothing; my experience was outstanding. Two different service reps- two different days and both were very good!

David K.
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Le client n'a pas laissé de commentaire.

Daniel S.
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Le client n'a pas laissé de commentaire.

Allan F.
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Le client n'a pas laissé de commentaire.

Jacob B.
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Le client n'a pas laissé de commentaire.

Bruce J.
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Le client n'a pas laissé de commentaire.

Robert L.
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Le client n'a pas laissé de commentaire.

Bryon S.
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Le client n'a pas laissé de commentaire.

joseph R.
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I've rented from U-Haul numerous times over the past 30yrs. Located in the old Lowes building then the go-cart rodeo this u-haul business stocks every size vehicle and any equipment needed. By far the most painless renting experience to date. Thanks, Joseph R.

Paul Gregory F.
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Le client n'a pas laissé de commentaire.

Wendy G.
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Le client n'a pas laissé de commentaire.

Nathaniel L.
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I have used this store many times. Never have I had it where I did an online reservation for the day and then come in to pick up the truck and be told I had to be back with it in 4 hours because someone else needed it. They have a large lot of trucks and I was never informed at booking this would be the case. As a result, I was forced to break my back and do the move super fast and overworked myself to sickness. The truck also had a broken ignition where the key didn't work most times, and the back was very scraped up (not that that affected the move, though). I normally have a good experience, but this time I was not happy.

Michelle D.
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We’ve used this location twice in our move from MD to TN. Each time the staff has been a pleasure to work with. I am confused about why I had an initial payment of almost $900 and then another fee at the time of drop off.

Chuck K.
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very friendly and helpful.

terry p. | Overall Experience |
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None

Daniel P.
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Le client n'a pas laissé de commentaire.

Bj G.
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Le client n'a pas laissé de commentaire.

Garrett M.
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The time that it took to check- in was a little excessive.

Janet R.
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Le client n'a pas laissé de commentaire.

Adam B.
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Le client n'a pas laissé de commentaire.

STEVEN B. | Overall Experience |
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Best U-Haul ever!

Nicholas C.
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Le client n'a pas laissé de commentaire.

Kathy F. | Overall Experience |
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Exceptional service. Friendly, helpful and made my move so much easier.

Harber W. | First Impressions |
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Appreciate your availability when we needed

dennis m. | Online Move In |
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lady doing set up was excellent !!!!!

lawrence e. | Overall Experience |
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no comments

Don G. | First Impressions |
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Michael and his staff are very accommodating even when snow delayed my moving I highly recommend U-Haul of Johnson City!

David T. | First Impressions |
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The service is always friendly and quick. Even though the store was busy, the wait was reasonable!

Charles M. | Overall Experience |
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Employees went above and beyond to make sure it was a great experience.

Trista G. | Overall Experience |
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I hated that you couldn't schedule payment to come out ab certain day if the month only did it by date witch on a fixed income always made me late

Anthony J. | First Impressions |
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The truck was in great shape. Ran very well.

Anita T. | First Impressions |
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I appreciate the help.

Kenneth G. | Overall Experience |
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Excellent and modern facilities, knowledgeable and friendly staff. Well done.

kathy S. | First Impressions |
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The owner Chris was very thorough and professional. He took the time to show the storage unit in person and explain all the policies. The facility is easy access and clean.

denise M. | Overall Experience |
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I had no problems. While i was there

Scott H. | Overall Experience |
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They say they are climate controlled . I have been in a few other storage facilities lately and they are not climate controlled like they say . Some staff appear lazy and don't want to help you

Georgia H. | Overall Experience |
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The only reason I left was because my NC insurance would not cover my vehicle if it was stored in Tennessee.

tommy h. | Overall Experience |
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The employee who help setup the move in, helped accommodate a unit closer to the main door due to health problems, Easy to get in and out A+

Sherryda B. | Overall Experience |
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Great

Joyce V. | First Impressions |
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Helpful staff. Clean facility.

jennifer g. | First Impressions |
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Called great customer service my truck was waiting got a storage unit that day very clean explained everything will tell my friends if they need a truck or storage at uhaul in Johnson City tn

Grady Ed S. | Overall Experience |
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I was very pleased with the facility, service and friendliness of the staff.

seth f. | Overall Experience |
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The best experience I’ve had using a storage facility! The units were clean and easily accessible. Big plus was the security factor and the push carts for easy moving.

Michael M. | First Impressions |
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Very smooth experience. Would use U-Haul again.

THOMAS C. | Overall Experience |
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Couldn't have had a better experience these past 3 1/2 years! Incredibly clean and well maintained down to the customer restroom. Thanks to all of you that contributed to my positive experience!

tommy h. | First Impressions |
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Representative Worked with my ability so I wasn’t moving stuff to a further location.

Turula H. | Overall Experience |
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Very clean storage facility and reasonably priced.

Courtney L. | Overall Experience |
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Very convenient and clean- easy storage facility to use!

judy h. | Overall Experience |
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Great service...very accommodating in every way

Matt H. | First Impressions |
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Very friendly and patient.

Paul D. | Overall Experience |
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Everything was very good with storage location, but difficult time when trying to call. Always on hold for long time only to get some corporate office not actual location. Frustrating.

stefanie L. | Overall Experience |
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N/A

Christopher P. | First Impressions |
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found good price on locker. Was told that i got free lock with rental. Got text message with all info. Got to location no lock arguments with staff over small stuff almost made me leave.

Even N. | First Impressions |
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Nice and helpful staff. Worked with me to find the right truck and storage.

adam s. | First Impressions |
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Getting a storage unit was very easy and simple.

elizabeth E. | First Impressions |
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Great customer service

Carla W. | Overall Experience |
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I wanted climate controlled units and this facility met my needs. It was kept clean and the staff was always accommodating.

Donna H. | First Impressions |
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Clean, well maintained, well lit

Kenneth G. | First Impressions |
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Well run and modern. Great employees.

virginia b. | Overall Experience |
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Aaron brought my boxes to me and waited while we unpacked them she did a great job !! Very happy with my experience with uhaul Eunice was very helpful too!!

Elissa W. | Overall Experience |
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I had a fantastic experience from start to finish! I even needed to upgrade to a larger unit partway through my rental period and that was no problem :)

Anna H. | Overall Experience |
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It was easy and convenient!

Robert R. | First Impressions |
Évaluation :

Judy was excellent. Show me how to get in and out. She is a great representative for your company.

Stephen S. | First Impressions |
Évaluation :

I have rented haul trailers and trucks many times from this facility. They are always great for providing equipment and service. I am presently renting a month to month storage space.

MARVINE G. | First Impressions |
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I wish I had gotten the young man's name that assisted me and my husband. He was excellent! He was patient and his knowledge of the services was exceptional! Your facilities are clean and well lit!

Garry B. | Overall Experience |
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First rate customer service at this location

Don c. | First Impressions |
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Zion was extremely helpful at the desk as was the assistant manager on Sunday when we unloaded. The facility was VERY busy, but well organized and clean.

stefanie L. | First Impressions |
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Wonderful service!

Emily L. | First Impressions |
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Easy process to rent a unit and great customer service. The place is super clean. We feel really good about keeping our stuff here.

Robbie H. | Overall Experience |
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Very helpful and communicative.

Sherie Lynn S. | Overall Experience |
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I

bonnie c. | First Impressions |
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Most helpful and provided solutions.

Michael T. | First Impressions |
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It is very clean and nice! Very impressive place.

Brittany H. | Overall Experience |
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Proration. That is all...

Bonnie M. | Overall Experience |
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All staff were great.

Bryan F. | Réservation |
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Nice, friendly, and efficient service.

John C. | Réservation |
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Dealt with Miss Judy, Mr. Jack, and a tall young man. All three were very courteous and extremely helpful. They are all knowledgeable and worthy of recognition.

Justin l. | Overall Experience |
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The lafy that checked us put was very rude more then once the hole time we had tje unit

Marilyn B. | Overall Experience |
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Always accommodating. Always busy. The housekeeping staff are amazing! The place is always neat and orderly! I could live there

Carmen H. | Overall Experience |
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Thanks!

Kenneth F. | Réservation |
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Folks are very friendly and attentive

Connie B. | Réservation |
Évaluation :

Your Representative , a Mr. Green, had my reservation ready upon my arrival. He showed me several options and availabilities. Overall, it was a very professional and friendly experience.

Shelia K. | Overall Experience |
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The staff was very accommodating very professional and I would definitely recommend my friends

Barbara J. | Overall Experience |
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Great place to store your belongings! Always felt safe going to the storage facility and that is a plus. Thank you

Stephen M. | Réservation |
Évaluation :

Zion has excellent customer relation skills, he was personable, professional, pleasant and went beyond expectations in assisting us.

Courtney L. | Réservation |
Évaluation :

Easy to get same day service. Best price for storage in town

Norma L. | Overall Experience |
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Awesome team! Awesome Service! Awesome experience!

Ben R. | Réservation |
Évaluation :

Service was good, thanks. No complaints.

Tracy P. | Overall Experience |
Évaluation :

This is my fifth time using Uhaul storage both in Johnson City and Panama city. Next time I need storage I will be back.

MARY G. | Overall Experience |
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Very easy access, well lighted, very helpful, and accommodating staff. I have no complaints.

Timothy P. | Overall Experience |
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All was good

Carloyn M. | Overall Experience |
Évaluation :

For over a year the Uhaul facility was clean and staff was awesome to work with. Thanks!

Jayne M. | Réservation |
Évaluation :

The equipment staff in L.A. did not properly secure my vehicle to the tow dolly. They failed to secure tire straps to the wheels resulting in a delay in the second day of travel,

Bria W. | Overall Experience |
Évaluation :

the were very understanding of the reason we got behind in payment. was allowed to make a partial payment then pay balance when monies was available. The store manager was very helpful. will use again

john h. | Overall Experience |
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Wish we had used you to move us! Great experience with your company!

Randal B. | Overall Experience |
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Very nice facility and access was easy and convient.

ROBERT N. | Overall Experience |
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N/a

Ray C. | Overall Experience |
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No outside accessable units, had to load through a single access point.

Koreen K. | Overall Experience |
Évaluation :

Amazing facility!! Large clean and organized!!! Staff are so helpful and they actually answer you calls!! Thank you

hannah s. | Overall Experience |
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It was a great facility. My only comment was there was no prorated price cause I did not use the full month.

MICHAEL H. | Overall Experience |
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The store needs to update the in-house data system. Every time I went to pay my bill the computer system wasn't working. The staff were very rude at times and I felt like it was wrong.

Ralph J. | Overall Experience |
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The staff was knowledgeable and very helpful. The facility was immaculate. It was a wonderful experience.

Ralph J. | Overall Experience |
Évaluation :

The staff was knowledgeable and very helpful. The facility was immaculate. It was a wonderful experience.

Non reviews have been submitted for this location.

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