Customer Reviews for U-Haul Moving & Storage of Orange

Évaluation :

5

Great job

Évaluation :

3

When I showed up there were no workers around. waited about 5 minutes and walked around until I bumped into an employee. Then my proces went up and when I dropped it off uhaul is tryong to charge me even more for no reason. I wish someone would have called me in the last 24hrs to discuss.

Évaluation :

4

The U-Haul representative at the check-in was very helpful and professional.

Évaluation :

5

Can't think of any improvements! The staff is always friendly, helpful and professional. Have used this location many times, and it's been consistently excellent. I go out of my way to use the Orange, CT location because of it's great customer service.

Évaluation :

2

I was given a truck that didn't have gas in it. Less than a quarter of a tank. The first thing I had to do was put gas in the truck or I would have run out on the side of the road. I put 20$ of gas in it and got a 7$ credit

Évaluation :

5

Merci

Évaluation :

5

Thank you for great service!

Évaluation :

1

The staff at the Orange CT store are absolutely USELESS. Upon return the website and app were not working and they were of no help. Shahim, one of the employers, should be better trained in customer service. He was rude and dismissive. Absolute disgrace.

Évaluation :

4

I would have preferred the personal be locate in the front as you walk in rather in the back corner. As you walk in and see representative right there is even more personal and inviting.

Évaluation :

5

Truck was hard to find in lot, but the person who assisted us went above and beyond to help us.

Évaluation :

4

Great service!!!

Évaluation :

5

The staff member who helped me at the beginning was outstanding. Everything went smoothly.

Évaluation :

5

Have always had a great experience with UHaul Orange, CT location.

Évaluation :

5

Mekhi was pleasant and knowledgeable the process was such a breeze

Évaluation :

5

Group was very helpful. Helped us secure our hitch and cargo…

Évaluation :

5

Rien

Évaluation :

1

Well, the young man that served us named Sebastian was the most inept uninformed on train person that we could have come across in any professional setting! What would have taken with a professionally trained employee to cuss over an hour he did not know the program he was working with. He was making a statements and then denied it and overall he did not know much about the program he was working. I would entirely try to avoid ever stepping in that office.!

Évaluation :

5

The guy was very nice. Very helpful everything was fast and easy I would recommend it

Évaluation :

4

The miles were off but I did not notice until after I left, so they wouldn't credit me for the 30 additional miles. This was annoying

Évaluation :

5

Staff is excellent at this location. Most satisfying experience I've had. Give those guys a raise!

Évaluation :

4

Keep The Vehicles Cleaner On The Inside And The Outside.

Évaluation :

3

There was Noone in the office when I arrived. Waited almost 10 mins for assistance the kid who checked me in wasn't very friendly, I also bought a few boxes and he didn't really explain where I could grab them from. When I returned the truck there was a white kid sitting behind the desk he seemed to have an attitude. He was very unfriendly

Évaluation :

5

Between the simplicity of the online setup and the quick drop off checkout. The truck was absolutely immaculate and the guys at the counter and the drop off we're in a good mood and awesome guys

Évaluation :

5

The guys running the place were quick and efficient at getting me in and out with my rental truck.

Évaluation :

5

Improve the web site. It took me some time to self return the trailer since the store was closed. Also, the gentleman who was at the location and helped pick up the trailer was great! Nice, calm, very friendly! Great employee!

Évaluation :

1

I've used U-Haul trucks and storages for years. After my experience I will never conduct any business with U-Haul !!

Évaluation :

1

I spoke to the Manager from the Orange Connecticut store. She was rude, dry, not kind at all

Évaluation :

3

My truck was not ready when I arrived. I elected for the "truck share 24/7" option which said I could pick up the truck one hour early. I arrived twenty minutes early and when I went to complete the online pick up it said "equipment unavailable. Contact customer service." When I called customer service they offered a different pickup location or $50 credit. I elected for the $50 credit. When I checked out at the counter, the person said they don't do credits. As I was driving down the road, the "low tire pressure" light came on. At this point, I'm curious to see if another rental company can do better.

Évaluation :

2

Truck was having mechanical problems and equipment I requested was given to me. But I was charged for it.

Évaluation :

5

All the guys working on the shifts I was there were always very kind and helpful. Excellent service!

Évaluation :

5

Thank you for your hospitality. And support.

Évaluation :

5

You Should Make Sure There’s Gas In The Vehicle, Also If Someone Has A Reservation And It Snows The Night Before, It Would Be Nice To Clean The Snow Off The Vehicle.

Évaluation :

5

The rental process was easy and the price was cheaper than the competition.

Évaluation :

4

I think the very first question was silly. Because you've a guy's advewe see u haul everywhere So your first question makes no sense whatsoever. That's just my opinion enjoy your day

Évaluation :

5

Very good experience, I will recommend this to others.

Évaluation :

5

Job well done…

Évaluation :

5

Staff was amazing and knowledgeable.

Évaluation :

5

It feels so good when a move is completed smoothly. This was another example of this.

Évaluation :

3

I returned my rental before end time and filled up $10 worth of gas at Cumberland gas. I only drove 35 miles during my rental. When I returned my rental I did not see the option to complete the return through app, so I dropped off the key and went home. Once I got home, and opened the uhaul app, and noticed I now had a return rental option. I called customer service to let them know I already returned the truck and filled the gas. In the morning I saw a charge show up on my card for 3 gallons of gas from uhaul. So you're telling me, it costs $14 from uhaul to fill 3 gallons, and the $10 worth of gas I added to drive only 33 miles!?!?! This is not the first time I rented from uhaul from this location, but this is the first time my experience has been shady. I will be keeping a better eye on this location on my future rentals.

Évaluation :

5

If you can give the customer a call half-way the period to see if vehicle condition is great / courtesy kind of will go a long way to improve business condition

Évaluation :

5

Better signage to direct where to go for equipment drop off and check in

Évaluation :

4

We had an ice storm the night before. I got there at 8AM. Yes, that is early but the ICE on the truck had to be a 16th thick. Took a half hour just to open the doors. I had my own ice spray and scapper. Worked at it for an hour before I could get on the road. As employees reported to work I asked if they had a " hot hose " to de ice the truck. They said no. Couldn't hook it up to a sink with hot water ? Soooo. A good amount of gas ( an hours worth ) was used just to defrost the truck. Not the worst experience but being the truck was not ROAD READY and I had to do all the defrosting myself with my own supplies, I think I am entitled to a discount anyway. Wouldn't you agree ? This is CT. You would think corporate would provide a "hot hose " or a " steam gennie " for these typical winter issues. I did all the labor and returned the truck as clean as I rev it. D.J. Sexton. www.sextonlightingdesign.com

Évaluation :

5

Couldn't ask for more!

Évaluation :

2

Staff should clear ice off vehicles or at the very least plow/salt around the vehicles that are going to be rented.

Évaluation :

5

Actually I like this location very much as the staff members are friendly, courteous and very knowledgeable and the manager is also friendly and professional

Évaluation :

3

Tire pressure was low and warning light on. Another warning light indicated the vehicle was overdue for an oil change.

Évaluation :

4

Great facility, really good truck. Pick up was easy, even after the app left me hanging. Drop off went well.

Évaluation :

5

Very Clean, very efficient pickup. Friendly staff.

Évaluation :

5

The check-in process was great. The staff was friendly and it was easily to use the text link, reviews photos, and be on my way. I don't have many suggestions, other than I overfilled the gas tank by about 1/4 tank (avoiding the exorbitant gas charge). It would be nice to get a credit or money off of my total charge.

Évaluation :

5

We were thankful this location had a transport trailer last minute. The one we reserved and picked up from Bethel, CT was severely damaged. (Perhaps a bent or broken axel.It would not travel straight and vibrated.) They eventually assisted us in finding the trailer at the Orange location.

Évaluation :

3

Your truck was in miserable shape. The exhaust showed extreme carbon build up and the truck's performance was substantially risky. I was hoping it wouldn't break down on us as it seems the truck's transmission (or engine) might be faulty from its performance. I would recommend this location as it did have the 17' truck we needed and got the job done.

Évaluation :

5

I'm disabled and while waiting to sign in I couldn't stand too long. The young man who checked me in actually brought his chair around for me to sit in! The man who accepted truck upon returning even went inside to get receipt for me and bring to my car. GREAT PEOPLE!

Évaluation :

5

S.O.

Évaluation :

4

The dolly I reserved wasn't available so I took an appliance dolly instead. I didn't use it and they wouldn't refund me the fee.

Évaluation :

1

Mice droppings all in my stuff I had to clean it and their help is lazy just want to sit and be in there phone's very unprofessional

Évaluation :

5

My wife and I were searching for a cheaper price for our storage capacity needs, and we also patronize the Orange, CT facilities for moving vans/trucks. Thanks to the entire staff that I interacted with. Much appreciated

Évaluation :

5

I'm well satisfied with uhaul service.

Évaluation :

4

Mouse problem is my only concern

Évaluation :

1

This was the worse experience I've had to date. It was already a horrible time having to store my stuff due to separation, but i booked the storage online for an inside unit, upon arrival I was informed that there were no units available. There were only outside units, my movers were there was was costing me $269 an hour so I had no choice as it was late already . The outside unit when we arrived up the hill was wet inside. I was so disappointed and sad I couldn't help but cry as it was already an emotional day. The worker was very nice and tried to accommodate me as much as he could but I will no longer use uhaul storage because apparently this is common practice for them in Orange.

Évaluation :

1

When I was checking out just after closing I put my card key in the drop box and didnt even look at the instructions until the door closed. A very helpful young man was coming out and I mentioned it to home and he went back in and found my card for me and also said he would let the manager know I was checking out. I had a vmail before I got home from the site letting me know they received my message! I also got a confirmation email the next day. Wonderful experience!!!

Évaluation :

1

The unit was infested with rats.I'm very disappointed and would like a full refund. My items are contaminated and now in process of disposal and sanitation of my itens.

Évaluation :

1

While service staff were great, and the check in process was smooth, checking out was a nightmare. A good amount of our personal belongings ranging from furniture, home decor, clothes, footwear etc. were damaged due to what may have been a water leak of some sort due to lack of security of the storage unit. We had a very unpleasant time trying to figure out what had happened, figuring out how to report it, and having to move with soggy boxes and damaged goods into our new apartment. This was our first time utilizing a storage unit and I would not recommend this to anyone or do it again myself. One of my footwear had gotten so wet and damaged there was a ton of mold growing on it! A public health hazard and a mover's nightmare to have to deal with. I was smart enough to have paid for insurance, but with the lack of responsiveness from RepWest and their odd contracting language on what they cover and don't, I am left as a disappointed customer on all fronts. If UHaul won't provide safe, secure units that will protect customers' personal belongings, at least have a well-intentioned insurance available for customers to purchase.

Évaluation :

5

Arianna was extremely pleasant and very helpful....she created an excellent experience for us...

Évaluation :

3

I was very happy with u haul in still ask one of your employees to add the name of the company that I work for to the contract because im payment are been made with company card and your employee said that that can't be done i had gave her the phone to talk to my boss to have her explain and very rude gave me back the phone and could not explain. Call your main line and ask if this could be done and they said yes and told me that they were sending a email to the facility maneager so I could get a call back and neaver did

Évaluation :

5

Convenient location, right on the post rd. Friendly staff n storage area was clean

Évaluation :

1

I hate u hall

Évaluation :

5

Very glad to see mileage rates reasonable again, made me come back :)

Évaluation :

5

clean, neat and safe

Évaluation :

5

Excellent customer service and friendly, helpful staff!

Évaluation :

1

Online reservation was ignored and then forced to pay for a storage unit with the ceiling was falling in very disappointed with the customer service. Second employee was very nice and helpful she was also able to give me a update on what I can do to resolve the issue. Was still very disappointed in the service and the place in general.

Évaluation :

3

I did find out that reserving a storage means really nothing, unless you pay rent on it which I wasn’t prepared to do but time is of the essence.

Évaluation :

5

Charae the manager was great . AAAAA++++. ALL AROUND

Évaluation :

5

My only problem was they didn't have an outside storage unit available. They were very nice

Évaluation :

5

They were extremely helpfull the entire time. I was given vehicles to dirve, I had the largest storage units I had ever seen. The helped me with every question or issue that I had.

Évaluation :

5

Everytime I use u haul I never have any problems but this go round the staff was beyond helpful

Évaluation :

2

To this day your employee referencing (manager at the orange, Ct facility turned my experience into a nightmare she attempted to go into my account without authorization after it was explained to your corporate office which is documented, that I had checked out before next due date and my note to uhaul would be you could do better and not what i consider to be thuggish activity by this person not to mention her poor customer service relations but as I mentioned initially illegally attempting to nurgalize my account, thus culminating in a very negative experience. Merci.

Évaluation :

4

I was happy to get a very large storage unit. And they accommodated me with a truck for a period of at least 6 days because I have to move out of my home by December 29th and I will be moving most of the items by myself. I am a 64 year old grandmother.

Évaluation :

5

Great staff and service ❣️💯💯

Évaluation :

5

Solo que deben fumigar por que hace como un mes habia ratones

Évaluation :

5

Micheal and store manager went above on beyond to accommodate me .

Évaluation :

1

Sold my merchandise when I was told I could pay it over the phone and have 42hrs to retrieve it,had over 15000 worth of merchandise in that unit,I'm heading towards getting an attorney and I had paid for that unit for over 4 yrs,I need contacted immediately 6145129008

Évaluation :

5

Excellent, very knowledgeable and helpful staff!

Évaluation :

5

great company in Orange Ct. that is the best U-Haul in CT.

Évaluation :

5

U Haul staff were very friendly and helpful with any questions that I had. I appreciate their help.

Évaluation :

1

The 190 Boston Post Rd center in Orange, CT has very rude employees. The first day I went in to put my stuff in storage should've been when I canceled the reservation all together. I had reserved the biggest storage unit, put a down payment on it online & then they said they only had small ones left.. Then the guy BEHIND me went up to the counter asking for a large one and they miraculously had a large one available for him. So my husband had gotten into an argument with one of the staff members who had threatened him "he's not the one to play with".. The staff is rude, unprofessional, immature and definitely not customer friendly. Also, they are not accommodating at all. I got a letter to pay a certain amount by a certain date, when I went to go pay it, they told me I had to pay a completely different amount.. Of course MORE than I expected.. Specifically, $250 more than what I expected to have to pay. I talked to someone from customer service, they gave me different information than the employees that actually work IN the orange location.. and when I told the workers what customer service said and had wrote a note in my account as well, they wouldn't accommodate that. Seems like *most* of the employees there should be sitting behind a desk, not dealing with customers hands on because they're incapable of doing so politely and professionally. Definitely wouldn't recommend giving your money to this location, they don't value their word at all.

Évaluation :

5

Customer service was always top-notch, excellent!!!

Évaluation :

5

I had a very pleasant experience using the U-haul facility, thank you!

Évaluation :

4

The only problem was the lighting. There is no light inside the storage room and the one in the hallways switches off after some time of no motion in the hallways. Often, I found myself in my storage room in the dark only with my cellphone light. That needs to change.

Évaluation :

5

La atencion que me dieron fue increíble

Évaluation :

3

When trucks are used everyone should bring the gas level where it need to be however there would be no need to dispute anything

Évaluation :

5

Very helpful and friendly got me what I needed at a good price

Évaluation :

3

I reserved a storage unit days before arriving to this location. On the day of my arrival I was given a notice telling me my reservation was cancelled. Luckily there was one unit available but had there not been this would have been extremely inconvenient. I was told reservations were not accepted here AFTER being cancelled on, but why then did they allow me to place a reservation? This is a terrible way to conduct business.

Évaluation :

3

Should be a staff member or members to actually locate units instead of just handing customer a map. Also units should be checked when a customer moves out same day. The one that was provided to me still had items inside and two locks on it, one had to be cut off.

Évaluation :

5

Fred Johnson has a very well managed facility. His staff is well informed and very helpful. I have been with this location for several years and have a great business relationship with mr. Johnson.

Évaluation :

1

The staff is great the facility is filled with mold so it’s no bueno.

Évaluation :

5

the start of the Truck Rental- Sucked; no key in Wallingford Drop Boxes- 9" of Snow plowed (wind Row) in front of Truck truck not cleaned off! Did Change Difference in Mileage From Wallingford to Meriden/West Haven To Orange...Call Center- 3 Time Calling- until I got worth while help! From there on No Issues... Thank You Dave for the Extra Walk Thru- Greatly Appreciated

Évaluation :

5

Saving me money!!!

Évaluation :

2

I had mice eat most of my times I had in my dresser all my drawers had mice feces all over some of my clothes were ruined. I had to wash everything I had in that storage.

Évaluation :

4

Just would have liked for the hours of the storage to be a little later instead of 7pm on weekdays, should make it for 9p… for people who work and need to grab something from storage. And on weekends til 8p.

Évaluation :

2

When i rented the space they gave me the wrong cubicle #2324 AN UPPER LEVEL THE CORRECT # WAS 1414 SO I LEFT MY STUFF IN THE AISLE UNTIL THE MORNING WHERE I STRAIGHTENED OUT THE CORRECT ROOM # SO I COULD LOAD MY STUFF IN A GROUND LEVEL CUBICLE

Évaluation :

5

I really enjoyed the offer attached to the hired truck. Uhaul is simply the best. Thanks

Évaluation :

1

I was trying to move my things from the U-Haul in Connecticut to the U-Haul in North Carolina and I ended up needing one extra day to exit the U-Haul in Connecticut and they had no way to work with me on that I tried to get a prorated rate. they wanted the full month and nothing else when I asked if I could just get until 10pm on my last day to have things out they said no I would be locked out of the unit at 7 PM that was not the case when I moved in there. I was for sure loading things at 10 pm. I could not understand if I would've been late on my payment I would not be locked out, but because I was requesting an extra day that I was willing to pay for they could not work with me. Well I'm back in NC and decided not to use uhaul and will not use them again for trucks either.

Évaluation :

4

I want to thank Fred and Uhaul for standing behind me through this difficult situation. When mice decided to move in my storage unit I lost about 3/4 of my things. Everyone else tried to tell me Uhaul probably wouldn't compensate me. But I carried faith with me. Uhaul is one company that still values customer service in a day where it is hard to find. It wasn't easy for me to lose my high school year book or my children's' sentimental belongings but I was respected and felt valued. Thank you again Fred and Uhaul for doing what's right! Godspeed

Évaluation :

3

The young lady ( black woman)that works in your facility has a bad attitude, does not know how to treat customers, my 2 encounters with this person was the worst, get better help, was not in uniform, everyone else was, had on a sweatsuit not cute

Évaluation :

3

Mice in the unit destroyed some of my property.

Évaluation :

5

Excellent storage company. Staff are extremely helpful and professional. Fortement recommandé!

Évaluation :

5

Daisy & staff are very helpful & professional.. Thanks for making my move a pleasant one..

Évaluation :

5

It would be nice if there was an accessible dumpster so debris could be disposed if when the lockers are vacatd

Évaluation :

5

Ethan was great to deal with. Very knowledgeable and helpful !!' Hooked me up to 6 x12 trailer and later closed me out of storage unit. Just a real pleasure to work with !!!

Évaluation :

1

I pre-paid a unit. I had 5 points of contact. No one left a message! My unit was given away. When I went there with my movers-my unit was inaccessible.

Évaluation :

5

The customer service was exceptional and the facility was very well organized and clean.

Évaluation :

5

I am not sure how I received this notification. I did not rent or need the assistance of u-haul. Could just be a mistake in the number that was uses or a mishap with something else. My name is Ryan Walton and if you need to contact me at 203 5073676

Évaluation :

5

Great staff very helpful and friendly.

Évaluation :

4

Place was clean and staff was nice but I was charged for an RV space instead of a storage unit and had to wait on supervisor to help/fix the problem

Évaluation :

1

Stop f****** sending emails to my phone man

Évaluation :

5

Very helpful employees.

Évaluation :

5

Fredrick and staff were awesome. He helped to accommodate a request due to two different individuals sharing the same unit with separate move-in and move-out dates. Highly recommend this facility.

Évaluation :

5

Excellent customer service and seamless process

Évaluation :

5

Staff was pleasant and very helpful- computers were giving them trouble but they immediately stepped up to make sure there was minimal inconvenience - thank you very much!

Évaluation :

5

VERY NICE STAFF - MOVED FROM MILFORD TO ORANGE. LOCATION WAS GREAT !

Évaluation :

2

Box was up to my standards

Évaluation :

5

Never had any issues with access to my storage unit and moving out was easy. Customer service was top notch.

Évaluation :

5

Family members moved things furniture's out Storage I was told that left four things in dump area that pay for be removed . I came five days later told this removed teo things out dump area , man call said give me until 5pm. Family return moved items could not get in entry card canceled out. That only complaint . Thank you I greatly been happy with services storage . Have blessed day. Alma Jones 2/2/21

Évaluation :

3

The facility is spotless, the unit was spotless. I had to use the bathroom, very clean and well stocked. The directions to get in after-hours were not that clear, it took a few extra minutes for me to get into the building. But once inside, you could tell that this facility was well taken care of. The text I received when I booked the unit said there would be a lock waiting for me in the unit. There was no lock, luckily there was a Target nearby and I was able to purchase one. However, when I went to the office the next day to seek a refund for the lock, the person was unable to help me. She was very professional and took down my information. I was told to come back when a manager was available. The lock was less than $14. I would expect that employees can be empowered to make a $14 decision, especially since I had a receipt and the text stating a lock would be in the unit. I have not had a chance to go back to the office, so I am still out my money. I provided my cell number, no call back. That is why I am rating this just average. Frank Ficaro 203-556-4792

Évaluation :

1

some staff have a bad attitude. i got a call last week saying my account wasn't closed out though i gave the building key and my lock key last month. it's not my fault if it was lost. this place needs to be more professional, desperately. and it's impossible to get through the phone for anything.

Évaluation :

5

Joe Carlino is the best!

Évaluation :

5

Very helpful and nice personnel.

Évaluation :

5

My experience was pleasant and the staff was polite and helpful.

Évaluation :

5

Great experience- clean and well maintained. A shout out to Joe C. who helped me out a couple of times- thanks Joe!

Évaluation :

5

Mr.Frederick was very helpful .i love the way he went beyond to give us the customer service ever. You rock sir I'm forever thankful. Thx do much

Évaluation :

5

Staff was VERY nice & friendly had great customer service skills I was able to come in with my reservation and get exactly what I needed for my move did not have to wait long because staff worked TOGETHER as a team I strongly recommend coming here if your in need to move.

Évaluation :

4

Manager and staff were respectful and helpful. They only improvement I would note is provide information verbally or on small flyer with hours storage bin is open. Found out later same as store hours. I was also unaware that store bought lock was required. I also was not informed that card has to be swipe in and out each time bin door opened or alarm goes off. A safety concern is patrons did not wear masks in shared hallways. Need signage to remind customers to wear a mask. Overall I had a good experience.

Évaluation :

5

The staff I dealt with were extremely kind. The shift lead was an incredibly kind, social and professional person. He took care very good care of me. As soon as I walked in, you knew why he lead team.

Évaluation :

4

Fred is fantastic. Bring him back when is is healed. Richard is crazy. Attitude and disrespectful. He has no idea what Customer service is or patience. Not only should he Not be a manager but Not in Customer service. Listen to the recordings. Merci.

Évaluation :

5

Everyone who works at U-Haul Orange Ct on the Post Road are amazing. They are friendly and help out whenever they can. Je les recommande fortement!

Évaluation :

4

During busy hours service could take a while due to the volume.

Évaluation :

5

Excellent friendly service thank you!

Évaluation :

5

Great service.

Évaluation :

5

Fred and his team are excellent.

Évaluation :

5

Excellent

Évaluation :

5

Very good

Évaluation :

5

Fred the manager is outstanding! His response is quick and efficient. He is always professional keeping the customer needs first. Thank you Fred. Ernie Parent

Évaluation :

5

Rich, Seamus and the staff were all a pleasure to work with, and very helpful during a difficult time for me. They made the experience a pleasure, from storage to trailer and vehicle rental, pros all!

Évaluation :

5

Love this uhaul hopefully soon we shall be back when it is time

Évaluation :

4

More service help when three or more people in line would be great thank you

Évaluation :

5

Great service - Friendly Helpful staff - Just want I need at A great price!!! Thank You U-Haul!!!

Évaluation :

1

They charged me extra 50$ for no reason.

Évaluation :

5

The 2 people who helped me were professional and thorough. Very pleasant- a great asset to your team. Merci.

Évaluation :

5

You are running your company brilliantly. Merci.

Évaluation :

5

The girl that took care me is super nice and very helpfull LOve It She should earn a raise Thanks

Évaluation :

5

Very professional Thank You

Évaluation :

4

We arrived on several occasions to bring new in/remove old items from and was frustrated to find all loading bays occupied by unused trucks/trailers. That should be parked elsewhere.

Évaluation :

5

Young woman at the counter was courteous and explained everything. Very friendly, especially from to a mom whom just got back from a 14 hour drive back from a college campus!

Évaluation :

5

This facility is excellent! Staff is always very friendly & helpful. Trucks always available & in great condition. Manager Fred Johnson is a great guy. Treats people with decency. He is a true asset!

Évaluation :

3

Very positive experience

Évaluation :

5

My only issue with my storage unit was having to go up and down the steps with big furniture.

Évaluation :

4

All in all the facility was fine. My only two negatives were, the floors were a little bumpy and sometimes things would vibrate off the cart and computer glitches

Évaluation :

4

Very friendly and helpful staff in Orange.

Évaluation :

5

Very nice and well trained staff

Évaluation :

5

My overall experience was very positive. The staff at the Orange CT outlet were extremely helpful and courteous through my entire transaction and when vacating my storage unit.

Évaluation :

1

not enough room here to write what I want.

Évaluation :

5

Thank you for your help

Évaluation :

4

None at this time

Évaluation :

3

Too expensive

Évaluation :

2

I was not happy with the service I received and will not refer UHAUL to anyone. They sold all of my belongings without notifying me. My lawyer and I are working on sueing UHaul for that.

Évaluation :

5

Good service