I was disappointed that I was charged a gas surplus fee. I drove 23 miles...put three gallons of gas in the van...returned it with the gas gauge where I started the trip. I wonder if you charge the gas fee regardless.
MARTIN M.Trailer Rental & Towing in Orange, CT at U-Haul Moving & Storage of Orange
190 Boston Post Rd
Orange,
CT
06477
(S Of Bull Hill Ln)
(S Of Bull Hill Ln)
Services dans cet établissement :
Pour nous contacter
190 Boston Post RdOrange, CT 06477
(S Of Bull Hill Ln)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 7h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Orange, CT 06477
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
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Historique
Nous avons un programme de récupération adaptative visant à améliorer l'environnement!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Staff was extremely friendly and helpful. Felt like I was appreciated
Brian H.- Rating:
- 2.0
The "system was down" so we needed to use cash, which I understand can happen. The associate didn't help us with our options and seemed distracted or like we were annoying. The check in process wasn't smooth either and seemed like it took a long time for everyone to figure out how to check us in and how to refund our deposit.
MORGAN D.- Rating:
- 3.0
Paid for a dolly that wasn't in van.
Alvin R.- Rating:
- 5.0
Great service!!
BRIAN L.- Rating:
- 5.0
Actually this location doesn't need improvement as for that manager and staff they're always nice and professionals.
HECTOR D.- Rating:
- 5.0
Complimentary wine and cheese platter upon return of said vehicle. Kidding. They did a great job. Will rent from here again when the need arises.
Louis F.- Rating:
- 5.0
The staff at the office desk were exceptional. Very professional, polite and friendly.
William H.- Rating:
- 5.0
Your fuel policy is a joke. Providing me with a vehicle with fuel on empty, forcing me to spend my time and effort fill the tank even before I'm able to use it and then giving a credit that is LESS THAN THE COST of the fuel required to return has got to be the stupidest customer service policy since Blockbuster was fining customer for not rewinding VHS tapes.
JACOB U.- Rating:
- 4.0
I didn't receive the discount for sweeping out the bed.
ANNA R.- Rating:
- 5.0
I have to give a huge shoutout to the representative who helped me turn the truck in. He was there after hours, but still took the time to politely explain how to turn the truck in and helped me step by step through the process. His partner moved the truck for me and I was checked out in no time. This employee works 24 hours a day on call and I'm sure he shows up to every responsibility with a smile and customer care. His partner was also a huge help in the checkout process.
Kevin D.- Rating:
- 5.0
Your general manager, Fred Johnson, was nothing short of AMAZING with respect to helping me with my rental. In short, my work truck required hard to find replacement parts And I needed to keep extending my rental. Fred, even from his vacation (which I did not know he was on) assisted me in extending my rental until I was able to get my truck repaired and returned to me. He is an absolute credit to your company and while I was stressed out over my truck repairs, I did not have to miss ONE DAY of work thanks to Fred and his compassion for my situation and his EXCEPTIONAL customer service. Thank you, and Thank you to Fred.
THOMAS D.- Rating:
- 5.0
U-Haul did a great job as usual, professional and courteous staff, a well maintained fleet, and everything was explained in detail. A great experience, would definitely recommend.
DAVID M.- Rating:
- 5.0
Smooth, easy in &out.
EDWIN A.- Rating:
- 4.0
did not like the text/fill-out link part. trailer was fine
Scott H.- Rating:
- 5.0
The entire experience was outstanding. From checking in to returning the equipment, everyone was pleasant, helpful and courteous. I am very pleased with the experience
Kenneth L.- Rating:
- 5.0
Nothing
CAROLINE B.- Rating:
- 5.0
The process was super smooth for pick up and drop off. The staff are friendly. Thanks!
Jessica B.- Rating:
- 1.0
I'm being charged for gas when it's stayed full tank and I took a picture before I left that there was not a full tank . I filled gas exactly where I took it from .
ANTHONY L.- Rating:
- 4.0
There was a leak in the roof and unfortunately it was pouring and some of the items I was moving got wet.
DEBRA S.- Rating:
- 5.0
This is my second rental in less than a month. The team at this facility is great. Polite. Friendly. Personable. Unfortunately there's always an angry customer yelling at one of the team members. But they handle themselves beautifully.
ADRIENNE H.- Rating:
- 5.0
Even though we were doing online web based pickup and drop off we found that employees actively offered to help and direct me and my son. Super chill and friendly. Thanks.
Joseph J.- Rating:
- 5.0
I was charged for a mile overage. It seems like 1. You allocate to few miles to take a trip to ensure that overage fees happen. 2. The fee was obviously not necessary since the pickup location offered me additional miles for free if I wanted them. This mileage overage charge is the only part of this experience that lowered my opinion of using Uhaul in the future. I am also not pleased with the fact that tolls are not discussed and you have no obvious tolls by mail policy that is mentioned during pickup. Since everyone will likely have to pay a toll road fee, this seems questionable to not make it apparent upfront how it will be handled.
Thomas F.- Rating:
- 1.0
I accidentally locked the key inside the truck while returning the truck at U-Haul location. My contract was ended as I returned the truck after hours and then I realized that I left the key inside. I contacted roadside assistance, they can not help me as contract was not active. After waiting for 30 min at 10:30 at night, they send me a quote if $175 with a waiting time for approx 45 min to 1 hour. I took my chances and left the truck. They charged me $225 in the morning. $100 for key and $125 for jump start. Common, truck was at U-Haul location and not at middle of road . Charging $125 for jump start is over kill and it's just 2 min job. I contacted customer care and asked for help in the morning. They said that manager from Orange CT location will call back but received no call. I am going to dispute the charges due to over charge and poor customer service.
LALIT M.- Rating:
- 5.0
Easy pick up and return using mobile check in.
George F.