Customer Reviews for U-Haul Moving & Storage of Roxborough

5 187 évaluations

8300 Ridge Ave   Philadelphia, PA 19128
(Ridge and Port Royal Avenue, Block away from Andorra Shopping center)

(215) 482-7015

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(215) 482-7015

8300 Ridge Ave
Philadelphia, PA 19128
(Ridge and Port Royal Avenue, Block away from Andorra Shopping center)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise Lupino 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sanjeev Bahl 
Évaluation :
5

They were extremely great to work with, always helping with questions and never making me feel like a bother.

Nikolas Bournelis  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arnele Robinson  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arnele Robinson 
Évaluation :
5

Have had several dealing with this UHAUL place and all have been excellent. You are not going to get warm and fuzzy here but you will get Great Service ... in and out with no hassles!!

Rosario Cecco 
Évaluation :
2

The location isn't the problem - your whole process is trash. Your reso system is pointless- we have to redo everything at the site anyway, and there are infinite hidden fees. Then you give such variable information about time to return and requirements for return, then change them halfway through the trip by demanding a phone call by text, and changing the drop off location to somewhere many miles further away from the original agreed upon location.

ALEX CRISTOFORI 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSIAS DIAZ  |  Expérience générale 
Évaluation :
5

Fast, on-time as promised.

JEFFREY RICHER 
Évaluation :
5

I had a terrific experience at the Roxborough PA location. 5 Stars

Kevin Fischer 
Évaluation :
5

Great service. Very accommodation. Terrific promo. Good clean truck in good working order. Matt at Roxborough was terrific.

Stuart Dorfman 
Évaluation :
5

Great service

Ava Foster 
Évaluation :
4

It's hard to park! Especially cause you're not sure where to enter. There are no sidewalks/walkways leading to office. Once utility get into doors it's ahh, what is this? A wharehouse? Must be wrong door! Where do I go? Hold on-there is something all the way in back…

michael stanziani 
Évaluation :
5

Mary is the best

Maayan Meller 
Évaluation :
5

The automated phone check-in was not working correctly so I had to go to the counter... The young man that helped me was very nice and went out of his way to help.

Laura Heyman 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sarah OShaughnessy 
Évaluation :
4

This was the easiet U-HAUL/Storage rental at the counter that I've ever experienced. Mary really displayed "Southern Hospitality" at it's finest.

Tamika Reddy  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel Bright 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tamika Reddy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Pugliese 
Évaluation :
5

I would like a call back or to submit a ticket. I was placed in a fifteen foot truck with a malfunctioning mirror

Brendan Andersen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raynier Ramos 
Évaluation :
5

I highly recommend the Roxborough location for trailer hitch installation. The work took less than a half hour the staff was attentive, competent and polite.

Gregory Saul 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM SCHREIBER 
Évaluation :
5

Staff was very responsive

Mark Hastings 
Évaluation :
4

Make sure the inside of the UHAUL is not wet. The drivers seat was soaked from the rain the day before and the back had water. But besides that everything was great!

Danielle Watson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Poles  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Norman Gregory 
Évaluation :
5

The person who helped me with this rental was very nice, polite and friendly.

Gregory ROBINSON 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Inga Kimberly Brown  |  Expérience générale 
Évaluation :
5

Had an issue with the truck Transmission. Called them and the Manager, Mary Kraft fixed everything for us immediately. She is an incredible asset for U Haul. Thanks again, Mary.

Tobias Schoenwandt 
Évaluation :
4

I have had problems here in the past. I needed a van so I had to go here. This time I was helped by Matt. I tried to do the App but it wasn't going through. As soon as I gave him my ID he scanned it and handed me the key. So easy. When I returned he met me when I walked in. He took my key and checked me out. He was very pleasant and professional. Because of him I will continue to come back to this location.

edward kavanagh 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan Albany 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne Miller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Malason 
Évaluation :
5

Big problem was the smell of whatever was used to clean the truck was horrible. I had an asthma attack from the air freshener.

Nicholas Fritz 
Évaluation :
5

Thank you, great service!

jerome dean 
Évaluation :
5

No improvement required . Mary has the place running like a German train schedule and you just can't stump her with a problem . Her brother runs the counter and is professional , efficient with his procedures and pleasant to deal with at all times . I do more business at this location because of the service provided at all times .

Jack Aucoin 
Évaluation :
5

Quicker turnaround on receiving final invoice

JEFFREY RAMSEY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis Glowacki 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yifan Chen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe Marchozzi 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lloyd Howard  |  Expérience générale 
Évaluation :
5

I needed some space between leaving house and waiting for apartment to be ready. This worked out perfectly. Clean, well-lit, and close to our new apartment.

Georgia Smith  |  Expérience générale 
Évaluation :
5

The front windshield was cloudy on the inside and had dried raindrops on the outside, making a driver's vision less than desirable. There should be some orientation to the instruments in the vehicle. I had to search around to figure out how to ventilate.

Paul Selbst 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Trinidad 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas McKune 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andre Brooks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Mee 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN I MATT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Hartey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ryan wellcome 
Évaluation :
2

The one who helped me said he was a manager. I wanted to rent a storage unit and he did not know how to do it. I was overcharged for the miles. I called Uhaul to fix it. It was denied. I was charge an extra 31 miles. I have pictures. This is unacceptable. I had to call again today 1-24-24 to get this resolved. I would not recommend this place to anyone. This is why I take pictures. So I am not robbed by Uhaul.

edward kavanagh 
Évaluation :
5

Staff extremely helpful and went out of their way to make experience excellent. The young gentleman' at the counter was as just that, a true gentleman and my only regret is I didn't get his name to acknowledge him by name in the survey.

Z Raymond Sokolowski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne Mitchell 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William Besgen Jr 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven Kiefer 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Courtney Franklin 
Évaluation :
5

Excellent work. Great customer service. ThankU.

William Gallagher 
Évaluation :
5

Continue with the outstanding customer service I experienced

NilsJohan Anestad 
Évaluation :
5

I have used this storage location for the past four years and I have to tell you, the staff here is excellent. Extremely helpful and very kind, if I needed a storage unit again in the future, I would pick the Roxborough locations above any others closer to my house. Great job!

Sarah Ward  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harley Santana 
Évaluation :
5

:)

Jonathan Reed 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Fernandez 
Évaluation :
5

Staff member was very helpful and kind!

Jenna Burk 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Crawford 
Évaluation :
3

The manager on duty was not the most friendly of chaps. We had (1) simple issue with the truck hood not opening and our mechanic did a simple repair. We reported it to the manager when we returned the vehicle and we were informed "there was nothing wrong with the truck when we picked it up and our trucks wouldn't be released if there was an issue". Our mech tried to explain what the issue is and how he repaired it. Again we were chastised for questioning the integrity of the shop's mechanic. It wasn't the shop mechanic, it was a wear/tear wire to open the hood of the truck that just wore itself out. But the manager did not want to hear it...

Adam Doyle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VALERIE WINN  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tina Hannan 
Évaluation :
3

The gentleman that completed my transaction was not very communicative, I had to ask him about everything returning the truck and equipment. He never said we were all good I can leave. And he was not friendly at all. It seemed liked he hated his job! The location was clean but not inviting.

Keith Konowal 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mikaela Pricher 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell Gold 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OPALALEGRA FOSTER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Kasper 
Évaluation :
1

The staff is ignorant, I was conveniently overcharged, but no hesitation on locking my unit when late. My belongings got infested with bugs. No light in the units and couldn't see. The hours suck. Definitely not recommending & will share my experience with my social media audience.

Nikkia May  |  Expérience générale 
Évaluation :
1

The worker named Nathaniel used profanities and horrible statements toward myself and my daughters. Then my billing was adjusted and my card was charged false charges. i reported it to the customer service and I am waiting for a response.

Danielle Wells 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Reddish 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alejandro Graf 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERNARD MCGUINN 
Évaluation :
5

It was a good experience, however when i originally reserved the uhaul for Rittenhouse Lumber, they did not have my vehicle and sent me to the Roxborough location. I had to add extra miles to my trip which cost me more money. But the truck itself was great. Drove smooth, and fit most of what i needed.

Thomas Donohue 
Évaluation :
5

I wish there was cruise control on these trucks.

Joan Gregorio 
Évaluation :
5

The general manager on 11/27 @11am was top notch. Absolute professional!

Sheila Riggs-James 
Évaluation :
3

Still waiting for my emailed receipt.

James Durkin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jonathan Reed 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Luke Piper 
Évaluation :
3

I did the self-service pick-up in the morning before the store opened. I had some trouble with scanning the location barcode via the U-Haul website. It wasn't until I downloaded the app when it started to work. I'd fix that issue so people aren't forced to download the app. I probably wasted 20-25 minutes figuring it out.

Daniel Henry 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reinhardt Wende 
Évaluation :
1

I was mislead, misinformed by the store attendant. over-charged, and i now have to file fraud charges with my bank.

Julie DiLeo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Drew Cohen 
Évaluation :
2

1- we ordered a van and we’re told that they overbooked the available vans so we had to settle for a 10 foot truck. 2- passenger sun visor came crashing down on my wife’s knee. 3- We were guaranteed (according to U-Haul’s website when ordering) a van at pickup but I guess guarantees don’t mean what it used too. 4- staff member didn’t seem to be interested in customer service.

Jose Luis Terreforte Mendez 
Évaluation :
4

Très sympathiques et professionnels. Efficient rental and return.

Henry Michael Vecellio 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Rossi 
Évaluation :
5

We rented a Chevy truck for 5 days. Went everywhere we wanted to go. Told family about rental rates. Next trip they will also be getting a truck thru U-Haul! Both employees we dealt with were amazing! Friendly and helpful! How wonderful!!!!

Rebecca Blankenship 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maccabee Hirsch 
Évaluation :
1

The employees there were unhelpful, told us they couldn't do it because it is 15 minutes before closing. I had to do the application online and show him that I had the unit number then he begrudgingly gave us access to the storage

Nicholas Tan  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Keith Karn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT ADAMS 
Évaluation :
5

Everything went great. You guys are a little high on your fuel price.

philip miller 
Évaluation :
5

Staff was friendly and prompt both for picking up rental trailer and returning trailer.

Steve Tonkovich 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john sczepanski 
Évaluation :
3

I've been to this particular u-haul quite a number of times in the last 5 years and every truck I've driven out of there was the first truck in that particular line. This time it was row "E" and the numbers didn't match. So now I had to go ask the woman for help which I was not looking forward to because it was obvious she was having a rough morning and I will just leave it at that. Unfortunately I had no choice and I had to approach her with this dilemma. It turns out that it was the 5th truck in that line and she said "that's why I wrote the number 5" but she said it slowly as if I was an idiot and and trust me I did not want to approach her. When she was going over everything I could barely hear her and at that point I just wanted to get out of there. So my fault for assuming that it's always the first truck in any particular row because that's what it's been for me every time I've been there. Never do I remember backing out of a row when I would rent a truck. But definitely did not appreciate the way she handled it and when my boss and I were waiting at the counter for someone to help us I was telling her how much I like this location. When I saw her approaching us I knew who she was and I basically was complimenting her when I said to my boss "and this is the young lady who runs this whole establishment ". So I thought to myself " that's the thanks I get for not only being a good customer but complimenting her as well. Was not very happy when I left there that morning. Then on top of that the windows were filthy inside and out which made it hard to see when the sun was in front of us. I'm not someone who enjoys giving this type of feedback whatsoever but I really felt disrespected and I know I didn't do anything to deserve that and if I didn't have to approach her I would've just thought she was having a tough morning and that would've been that.

Gabrielle Anik 
Évaluation :
5

Check-in guy was great. He also checked me out. Can't remember his name though. Nice guy and very helpful.

Richard Smith 
Évaluation :
1

The facility at 8300 Ridge Ave.,Phila.,Pa. failed to put my spare tire back in the car after installing a tow hitch. I did not discover the missing Spare tire until sometime later. The response from the facility was that they returned it to the trunk of the car, or it was not there to start with. I think that U-Haul is a bunch of low down crooks ,and tell all my friends, so. I will continue to do so for as long as I can! I hope to spread the news until that facility is not there any more!

James Crocker 
Évaluation :
5

Nice transaction

stephan shugart 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD BALOTSKY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caprice McClary 
Évaluation :
5

Service was second to none like always.

JOSEPH TURNER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseph amo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTOINE GUY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alisha Tillman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea Jones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JILL GRAY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy Brouse  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Elizabeth  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sherry Morgan  |  Expérience générale 
Évaluation :
5

Staff was excellent! Genuinely kind and professional.

Michelle Baruffaldi  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dayna Speakes  |  Expérience générale 
Évaluation :
5

Mary and Matt were beyond helpful and patient, a true example of great customer service!

ERIN REARDON  |  Expérience générale 
Évaluation :
4

The free lock was missing.

Maria Urgelles  |  Online Move In 
Évaluation :
5

The general 800 # did not actually reserve what I wanted but the reps at 8300 ridge Ave were able to reserve what we needed. Customer service at this location was excellent!!

Michelle Baruffaldi  |  Premières impressions 
Évaluation :
5

The Roxborough office staff was very friendly and professional. The only issue I had was with the 800 call center staff. They give false prices and do not check to see if units are actually available.

Valerie Swoope  |  Expérience générale 
Évaluation :
5

Friendly and helpful staff.

Ronnie Watson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latoya Pierce  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie Watson  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nefertiti Taylor  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER BEALE  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shawnnae Beverly  |  Expérience générale 
Évaluation :
4

The whole staff made me feel very pleased...

Gloria Wilson  |  Premières impressions 
Évaluation :
5

l would like like to recommend Mary who went beyond and more to gove good customer service. l am disabled and she was patient with me. She even offered me a chair while l wait for my ridd. l would gove her A in Customer Service Care

DELROSE BLAIR  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY TAYLOR  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA MCNICHOLS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raj Basu  |  Expérience générale 
Évaluation :
5

Ryan was extremely efficient calm collected & helpful! Explained everything very well.

MICHELE BROWN  |  Premières impressions 
Évaluation :
4

The lady that helped me was pleasant, efficient and made the experience fluid. The relaxing music helped making it stress free transaction.

JASON THOMPSON  |  Premières impressions 
Évaluation :
5

The staff were always readily available to answer any questions I had and always gave helpful answers. They were careful to walk me through all of the storage ins and outs and were always kind and courteous.

Matthew Ortiz  |  Expérience générale 
Évaluation :
5

A elevator/lift would be good. Thank You.

Gilberto Ortiz  |  Expérience générale 
Évaluation :
5

Everyone of the U-Haul people that I came in contact with were very helpful and did a great job. I would absolutely recommend this location to others.

Larry hebling  |  Expérience générale 
Évaluation :
5

I had a very good experience at the UHaul in Roxborough. The staff are professional, helpful and know their job. Rita and Mary are both excellent to work with. The facility was clean and well-lit. The only issue I had was that my rental - a large storage on first floor - had no lighting. It made it very difficult to find things or organize. Mary tried to help with some small battery-operated nightlights, but they did not shed enough light and very quickly burned out. Really needs lighting, especially as B1052 is very large. Thank you for an otherwise great experience!

MICHELLE TIGER  |  Expérience générale 
Évaluation :
3

My storage room had no lighting. I had to rely on hall light or a flashlight I would take to the facility when I needed something from storage. I think the storage is over priced with prices constantly increasing. It's difficulty to park after U-Haul added numerous storage areas and trucks.

Benita Crawley  |  Expérience générale 
Évaluation :
5

Rita has very good customer services skills. She is welcoming and caring. The staff overall is very nice and professional. I'm very appreciative to Quincy and the staff for how accommodating there were. I would definitely recommend this Uhaul location to anyone. Merci.

ADRIENE CLARK  |  Expérience générale 
Évaluation :
5

The staff was very hospitable and kind.. A great place to do business...Thanks very much..

MICHAEL MUNROE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSS HOLGADO  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan Pickett  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jarrod johnson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN CASPAR  |  Premières impressions 
Évaluation :
1

When I made the reservation I was told I would be getting a first floor unit however upon arriving the unit was on the second floor without an elevator. Totally unacceptable. Unfortunately it was too late to find other accommodations otherwise I would've found a location with a first floor available.

CAITLIN GUTHLEIN  |  Premières impressions 
Évaluation :
5

Rita was very helpful and friendly, she exceeded all customer service expectations!!!!!!!

michael SCHWEGEL  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George Myers  |  Expérience générale 
Évaluation :
5

Staff was extremely helpful and courteous. Facilities were very clean. Thanks

Melissa Palmer  |  Expérience générale 
Évaluation :
5

The staff is excellent.

St. Martin Torrence  |  Expérience générale 
Évaluation :
4

Everyone was very friendly and supportive

MICHAEL MUNROE  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tania turner  |  Premières impressions 
Évaluation :
5

The staff is amazing. I had the most supportive and kind service. When I came in to rent storage I forget the 2 beautiful ladies names and the gentleman that helped me to close my storage was very nice. Please recognize them for this Thank you

Jacqueline Ahmed  |  Expérience générale 
Évaluation :
2

I have received a call from the uhaul manager and apparently I’ve been given the wrong unit and she asked me to return and switch to the upstairs unit i need to receive a phone call to make sure I’m not getting charged to much for a mistake on the company end 2673046676

anthony tucker  |  Premières impressions 
Évaluation :
5

Pretty good experience customer service excellent

ANTONIO MONROE  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carolyn Brant  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELE BROWN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca Hoover  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDRIA CRAIG  |  Premières impressions 
Évaluation :
2

Mice destroyed most of my belongings that were in there. I'm allergic to mouse droppings so I had to abandon most of my things I kept in storage there. Even the facilities guy on staff noted that every single thing was covered in mouse feces.

Ethel Capone  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Davis  |  Expérience générale 
Évaluation :
5

The staff was always friendly and helpful..My locks rusted and could not open and they were replaced by staff with no problem,Thanks to all for helping me.

lynette spencer  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leslie Moore  |  Expérience générale 
Évaluation :
5

Best U-Haul storage facility I have ever used. Great facility and great staff.

ANDREW WALTERS  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Aaron Tjoa  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenneth Cornell  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Stefanie Whitmore  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabrielle Dean  |  Expérience générale 
Évaluation :
5

Great place….pricey for such a small unit

Scott Pertl  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colleen Henry  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victoria Haggerty  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEANNA WOODBURY  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELLEN RUDERMAN  |  Premières impressions 
Évaluation :
2

On 6/1/2021 Quincy had called me and stated that the storage unit I rented, the door was damaged. I agreed to a replacement with one month free. He also told me I didn't need to have a lock and bring that back foe a replacement. On 6/2/2021, I arrived. Mike was at the desk. I walked in with 2 other customers. He needed propane and the 3rd needed boxes. Mike was flustered , and rude to me because of being stressed. Even though I was before them, and as I told him of the conversation with Quincy he said "he told me none of this and I have to take these other customers because it will take a half hour to go through everything with you". I was placed aside so he could waif on other customers. When I finally did get to the desk. Mike was huffing and puffing about having to do this rental. I told him Quincy mentioned on the phone about the one month free and he said " he never told me". He then acted us if I was stupid to bring back the lock I purchased . I said Quincy said to bring it back because I didn't need one, I don't know - I never did this before. Mike was rude and talked down to me. He could not handle the stress of more than one customer. It was very uncomfortable to feel belittled in front of my son and pushed aside.

Stacey Savarese  |  Premières impressions 
Évaluation :
1

Your phone systems are constantly down my truck's battery died yesterday and I cannot get in touch with the facility

CHRISTIAN EMMA  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marc Giangreco  |  Premières impressions 
Évaluation :
5

Quincy went above and beyond to accommodate our storage needs. Not only did he provide us top quality service with our storage units, he exemplified professionalism and courtesy when responding to our calls and messages. We must also mention how he and his team maintain a clean and safe facility as well. He is an asset to your organization. We thank Quincy, Gerald and the entire UHAUL team for providing us top quality service. We will definitely encourage all to utilize UHAUL for their storage needs.

Patricia Webster  |  Expérience générale 
Évaluation :
4

I rented this storage place remotely an had my goods delivered there. Being remote, there was potential for problems but everything went smoothly. Thanks to uhaul for having a good process.

Frank Barnes  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruthann Dolan  |  Expérience générale 
Évaluation :
5

The storage unit was perfect and a great price thank you U-Haul

Linda Hofknecht  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew Tolbert  |  Expérience générale 
Évaluation :
5

I'm very sorry to let my unit go and with my items in it, but I am getting older and wiser and made the decision to let the unit go. Thank you so much for working along with me all of these years. Of course I will continue to use your great services.

Veronica Scott  |  Expérience générale 
Évaluation :
5

It was a little expensive, but otherwise, it was good. All the employees are very nice and helpful.

Daniel Buckley  |  Expérience générale 
Évaluation :
5

Quincy & staff are very good. Thankyoi

robert bauer  |  Expérience générale 
Évaluation :
5

Location is very convenient. I was very happy with ability to access storage facility whenever needed.

Allyson Chambers  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES MCMULLEN  |  Expérience générale 
Évaluation :
4

Quincey was extremely helpful and very accommodating!

Julia Frankum  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Brett Whitehouse  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle.

LANCE GIBNEY  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan McNamee  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Ryan McCloskey  |  Expérience générale 
Évaluation :
2

Quincy was the only staff member I liked. Everyone else was aloof and lazy. Unit was full of leaves, spider webs and was nasty.

Nick Cardillo  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dianne Fischl  |  Expérience générale 
Évaluation :
5

Very good service, helpful staff members

Brett McGill  |  Expérience générale 
Évaluation :
5

The workers at this facility where great. Helpful and knowledgeable. I would recommend this to anyone. A+

Hillary Hudson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devaughn Newman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria Haggerty  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adam Thatcher  |  Premières impressions 
Évaluation :
5

The young last was helpful during a stressful time

Noel Roberts  |  Premières impressions 
Évaluation :
4

I will continue to use this facility.

Stephen Manning  |  Expérience générale 
Évaluation :
3

The employees at the Roxborough location are knowledgable and helpful. But there aren't enough of them. Please hire more staff, especially at peak periods (like the Friday before Labor Day).

Thomas Whitman  |  Premières impressions 
Évaluation :
5

You guys are the GOAT!

Stephen Manning  |  Premières impressions 
Évaluation :
5

Dennis was very kind, patient and helpful. He is to be commended for his customer service.

Sara Kitchen  |  Premières impressions 
Évaluation :
2

I was charged TWICE for the uhaul that I rented. $222,48 on July 1 and $226.94. I need to be reimbursed ASAP. Merci.

Carolyn Grigsby  |  Premières impressions 
Évaluation :
5

Both of the staff were pleasant and helpful. Dionna (manager) was especially impressive, not only with me but I witnessed her remarkable patience with another customer who was in front of me.

Eric Davenport  |  Premières impressions 
Évaluation :
5

Dioanna was very nice and very helpful

Ruthann Dolan  |  Premières impressions 
Évaluation :
5

The best U-Haul place I been too! Great customer service!!!

Nadiyah Womack  |  Premières impressions 
Évaluation :
1

Hello.I'm sorry, but it is a mistake, because i am not your costumer. i didn't ask you for any service, instead a payment was done without my accord. In this case, i had to announce the police

IBN ALI  |  Réservation 
Évaluation :
5

The team at the Roxborough UHaul are the best! They helped when I forgot how to log in and out to my storage space. I would recommend using this site for your storage needs.

Karen Walker  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page