Customer Reviews for U-Haul Moving & Storage of Westfield

3 394 évaluations

50 Springfield Rd   Westfield, MA 01085
(Directly across from Pioneer Valley Proffessional Center, Next to Napa at the junction of RT20 and Union Street)

(413) 568-0933

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(413) 568-0933

50 Springfield Rd
Westfield, MA 01085
(Directly across from Pioneer Valley Proffessional Center, Next to Napa at the junction of RT20 and Union Street)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Échange de bonbonne de propane
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

1) I rented a van on a Thursday and on the following Sunday. On Thursday I was told the vehicle was provided with a full tank of gas and I had to return it with a full tank, which I did, after putting $43 in gas in it. On Sunday, after driving the EXACT same distance, it cost me $30 in gas from the exact same gas station which means it was four gallons short of a full tank on Thursday. That's pretty pitiful and cheap on U-Hauls part. 2) After submitting my insurance paperwork on Thursday when I went to pick up the van on Sunday because I didn't re-bring my insurance paperwork with me I was charged $25 for U-Hauls insurance. Again … pitiful. All told, I think I was cheated out of $38 dollars. And it's not so much the money as the principle but I hope the extra $38 was worth the cost of losing a repeat customer.

Stephen walbridge 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike paulson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jacob dutko 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew Bachand 
Évaluation :
5

Love this location it is convenient and very customer friendly and always have had a great experience renting from them. Very quick and efficient.

Deborah Hale 
Évaluation :
5

The employee we dealt with was pleasant and professional, even when we experienced some minor issues with our hitch receiver. We'll be recommending this location to anyone who asks.

Lisa Force 
Évaluation :
5

I needed storage, Westfield had an affordable one, no problems. Merci.

jennifer hawley  |  Expérience générale 
Évaluation :
5

Great people working their

philip cooley 
Évaluation :
5

Very helpful and knowledgeable staff

Patrick LaFond 
Évaluation :
3

Initially waited in drop off area and no one ever came out to secure the truck.

joe reed 
Évaluation :
5

Nothing, great experience!

Katie Clark 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David Lovejoy 
Évaluation :
5

Easy experience

Alistar Fairlie 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVAN KING 
Évaluation :
4

Friendly staff, very helpful and accommodating.

Matt Vella 
Évaluation :
5

Vehicle had someone smoking in it.

VINCENT MASI 
Évaluation :
5

Staff was great. Super smooth transactions.

Keith Kennedy 
Évaluation :
5

The only thing I didn't like was the motion lights. It's hard to look through the unit, when the light keeps going off. Then I'd have to stop looking and walk down the hall to get the light back on. Other than that, I liked everything.

Amanda Bidwell  |  Expérience générale 
Évaluation :
3

I was give. A truck with the low air in tire indicator lit. I was told it was a problem with the sensor not the air pressure. I was told 3 previous customers took the truck with the indicator light lit with no issue. I had to insist on another truck. When returning the truck I followed the instructions on the posted sign to pull in to the return spot and sit in truck, attendant will come out to the truck. After a while with no one coming I went inside and the attendant told me "you can't believe everything you read". Second truck was good, attendant had an attitude.

MADELEINE FARRAGHER 
Évaluation :
5

Truck was not clean... The tech did not do a walk around with me. I photographed the vehicle so it had a time stamp in case there was any claimed damage. Check in was smooth and easy

Stephen White 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa Gadreault 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela Butler 
Évaluation :
2

not the best equiptment

Marc Gendron 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ivan rodriguez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thaer Qunais 
Évaluation :
5

Good prices and clean storage!

Reese Boucher  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alec Rodriguez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray Cross 
Évaluation :
1

The employee was rude and lazy...charges us extra fees unnecessarily. We have already talked to corporate and will be pursuing legal action if your charge is not reversed.

Daniel Lewis 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ed Prokop 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel Godden 
Évaluation :
3

I rented here twice and the first time was charged even though I refilled the gas to where it was when we rented. The second time I didn't refill and wasn't only charged for gas (it was WAY more than we used, but the gas charge was expected) but also a convenience fee of $30. A fee that was not charged the previous visit. Very frustrating.

katelyn corodilos 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Todd Schomer 
Évaluation :
4

Merci

Diane Cartwright 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn Molyneux 
Évaluation :
5

Have more Chevy Silverado trucks for rent. They are really convenient in Westfield, because is not another place that you can rent a truck.

ismael pastoriza 
Évaluation :
5

I’ve had other work done at this store and have been very satisfied with the service each time.

Scott Loomis 
Évaluation :
5

Provide the same customer service, Very well maintained. Very friendly and helpful. And wifi connection would be nice.

Jeff Brown 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander Pedro 
Évaluation :
5

Honestly, nothing. I had a great experience. The person who helped me was great and the van was clean and ready to go!

Pam Sclafani 
Évaluation :
5

Not a dam thing. Top notch service and enjoyable personalities! Thanks!!

David Brennan 
Évaluation :
4

Excellent service à la clientèle. Pickup and dropoff quick and easy.

Terry Regan 
Évaluation :
4

Slightly understaffed (only one person for both counter and backroom/lot), but that was probably due to the fact it was a holiday weekend, so I am not rating them based on that. Otherwise, everything went super smoothly.

Cate Scullion 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul Byrne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed Prokop 
Évaluation :
5

Van was ready and clean... pick up and drop off was easy.

terrie campbell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Glinka 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffery curtiss 
Évaluation :
3

It would have been nice to know we would have to carry everything ip a flight of stairs before we booked. We also only needed the unit for 2 weeks but had to pay for 4 which is ridiculous.

joseph couture  |  Expérience générale 
Évaluation :
4

Make a key slot to get the keys during the day also during truck share that way you don't have to find an employee to get the trucks key.

Kayla Testa 
Évaluation :
5

Same as above.

Terence Hickey 
Évaluation :
3

when i picked up the truck i told them i would not use equipment. the truck came with a dolly which we did not use. we moved couches and other furniture that was too big for a dolly. we were charged because the seal was broken despite us not using the dolly. tried to call to have the charge taken off and was not given assistance. they SHOULD NOT have an easily breakable seal that could be broken by furniture bumping it.

abby mcmahon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin Chacho 
Évaluation :
3

The gentleman that helped us was very professional and pleasant. It would have been nice to know at the time we booked the storage unit that it was up a flight of stairs.

Heidi Grinsell 
Évaluation :
5

Service was friendly !

Thomas Jendrysik 
Évaluation :
5

omar from the westfeild location was a very kind and generous employee :)

Jamie Kathryn 
Évaluation :
5

Everything was perfect, staff was knowledgeable and friendly

austin carmel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stanislaw jan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keven john 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Seymour 
Évaluation :
5

Bien

Christopher Bergeron 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lydia Metcalf 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Davis 
Évaluation :
5

Jacob K was so helpful and knowledgeable. He treated me like I was his family. He helped me move all my belongings from Florida to Western Massachusetts. When I went to my storage unit after he packed all my belongings, they were stacked carefully and neatly. Also, he took excellent care of my car; even put in air fresheners. Also, he followed me home in his truck as I drove my car because it was evening. When he left to return to Florida I missed him as if he were my son . Thank you for choosing Jacob to help me move. Valerie Perry .

Valerie Perry  |  Online Move In 
Évaluation :
5

I am constantly impressed by the professionalism and competence of your staff. I've rented quite a bit from U-Haul, every experience is excellent!

Joseph Polaski 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris fuller  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander Pedro 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna Costi 
Évaluation :
5

Nothing the rep was super helpful!

michael brouillard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas bowlen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha Williams  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sara labodycz 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tanya Sullivan 
Évaluation :
5

We enjoyed dealing with the representative on duty.

Peter Danielson 
Évaluation :
2

Storage was not temp and humidity controlled as specified. Furniture grew mold and needed remediation. Rugs could not be salvaged

Smith Family Trust  |  Expérience générale 
Évaluation :
5

service techs were great, both before rental and at drop off....entire process was so easy.

carol garrant 
Évaluation :
5

I was in and out super quick. Guys were courteous and helpfull. Very easy transaction

GREGORY BROWNE 
Évaluation :
5

Thank you so much very helpful and had just what I needed in the spot

Carmen Cintron 
Évaluation :
4

Fast service, curtious customer service

kathy pellagrini 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen Broadhurst 
Évaluation :
2

Being more attentive towards your customers

katherine colon 
Évaluation :
5

The staff was friendly and courteous. Had my car done in a few hrs, not all day! Awesome job. Thank you.

Jason Pirnie 
Évaluation :
5

Keep going you guys were terrific.

Luis Duran 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph Richard 
Évaluation :
4

Exiting the facility is still a bit tight for rookies pulling a trailer

William Bonini 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colby Lurgio  |  Online Move In 
Évaluation :
3

Truck was towed away by U-Haul Roadside Assistance so truck was not returned to this location.

RICHARD OFELDT 
Évaluation :
5

Thank you for making a difficult move easier because of your professional attitude on all accounts.

Michael Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daivd richard 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMMY RIVERA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william gousios  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mike finnerty 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Armel Romelus 
Évaluation :
3

But Trucks are very old, especially On the long way this experience so tiring.. thanks!

Fatih Acikgoz 
Évaluation :
5

New customer service person, not as friendly or nice as the other 2.

KATHLEEN DELANO 
Évaluation :
4

Le client n'a pas laissé de commentaire.

david clifton 
Évaluation :
3

No one did a walk around with me, completely hands off.. When i first got in the truck, i was consumed by an overwhelming odor of cigarette smoke as it also caused my eyes to burn. The tuck had over 126k, the steering was loose and the truck under powered as it struggled to maintain speed, shifting hard at 4k rpms. Other than lack of customer service and an over used truck. Experience was okay.

Jacob Gonska 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roxanne Parent 
Évaluation :
3

I was very happy with the truck that I rented. It was very clean and the perfect size for my move. The clerks/associates on the other hand, could be a lot more friendly when the customer shows up to pay money to your company. On Friday when I picked up the truck, the associate was friendlier than either of the two that were there when I dropped off the truck on Saturday.

Shirley Sherwood 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri Dintzner 
Évaluation :
4

The guys were helpful and easy to work with

Tammy Mitchell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike paulson 
Évaluation :
3

My email said a lock would be in the unit because I did online move in. That night I packed my car with all the stuff and drove there. It was not. I was not able to leave my stuff. Called the next day and was told that you don't leave locks in the unit. We'll that's what the email said. If that's not what you do, you need to tell corporate you don't because that's what it says when you do an online move in. Also when we went to pick up the lock it was 6:50. The guy said he was helping the person he was helping and then was closing and wouldn't help my husband to get the lock. We used our own lock.

Stephanie Tindell  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Chase 
Évaluation :
5

Equipment was older and damaged. Runing lights did not work on one side. It didn't impact my utilization, but it was not well maintained.

John Danahey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James maciver 
Évaluation :
3

Tell the customer all the about insurance and fees up front when they come in to talk about renting a vehicle so there won't be any surprises when they pick it up

Alan Cortis 
Évaluation :
4

Better cup holders would be nice

ken hall 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Danielle Lachance 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHELE LEWIS 
Évaluation :
3

The employee who met us when we returned the truck was not very communicative and told us we were all set before he even looked at the truck.

Andrew Grassetti 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matthew Brady  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Gelonese  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ruth kennedy  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry Eggert  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Carrie Schieppe  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri Mathewson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Fontaine  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Katie Hodges  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany Deangelo  |  Online Move In 
Évaluation :
5

First class operation

Jerry Eggert  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Mongeau  |  Expérience générale 
Évaluation :
5

Friendly and helpful staff A positive experience

James Gurton  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Timothy Baker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisette Alvarez  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TANIA NIVAR  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tony jimenez  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica Frappier  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joanna fogg  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Victoria Brown  |  Premières impressions 
Évaluation :
4

I don't blame this storage facility for my very negative experience with the truck I rented and the poor customer service communication. The facility that I dropped my rental off at and got the storage at actually agreed with my negative remarks and said they would like to see some change and they were very friendly and understanding. Overall I enjoyed the service at the facility but otherwise terrible rental, I'm glad after multiple times of check and I finally was able to find this facility. Wish I could rate on the full U-Haul service and not just on one facility otherwise the score would've been lower.

Michael Richardson-Halom  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jose garcia  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDA TORRES  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

justin small  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

justin small  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannan Liebro  |  Premières impressions 
Évaluation :
5

Always great service when I use them main reason I come back

Jerrod Stevens  |  Expérience générale 
Évaluation :
5

I was thoroughly impressed by how assistive, helpful, and knowledgeable, the gentleman working the closing shift at the front counter was. He was very polite, and professional, he even helped after hours when the key card would not scan correctly. I could not speak more highly of this gentleman if possible. He made the experience very enjoyable.

Carole Peters  |  Premières impressions 
Évaluation :
3

Sometimes the staff was too busy and rushed to be patient or polite. I dont like u haul advertising a free month of storage if we use their trucks for moving and then reneging on that promise. I have already told the manager that I was unhappy about not getting the free month. The reply was "sorry bro". I am not too thrilled with uhaul.

Sharron Reid  |  Expérience générale 
Évaluation :
5

Staff was amazing

Janel Cannonier  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian Olivo  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EARL DENNEY  |  Expérience générale 
Évaluation :
4

We can't seem to get a process to have our corporate office pay by monthly EFT. Any way we can make this happen? Merci.

STEVEN WONG  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl Cunningham  |  Online Move In 
Évaluation :
1

My storage unit was leaking and we tried to have it fixed with no result and we're originally told to get our things and get out. Our items were covered in mold and there was mold in the storage unit on the floor. I was not impressed at the lack of accommodation due to the high price I paid for this unit.

Chelsea Thresher  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly Pittman  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Calisti  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerrod Stevens  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Emanuel Rivera  |  Expérience générale 
Évaluation :
5

The owner is the best guy ever! Best service ever would recommend to anyone that needs any of the great options available!! Thanks so much for your great service !!!!

WILLIAM LEVAKIS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve menard  |  Expérience générale 
Évaluation :
5

would be nice if the inside building units had inside lights,

robert tuttle  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen Demers  |  Premières impressions 
Évaluation :
5

Jarome is a great manager.

Gary Venne  |  Expérience générale 
Évaluation :
5

Only issue was mice/rats that made it into my temperature-controlled unit. There was traps inside the unit but they still are through clothing and left droppings. Just thought I'd mention.

Elisabeth Harvey  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ixia Hernandez  |  Expérience générale 
Évaluation :
5

Besides the price per month, everything was excellent.

Nathan Tacy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam Ciejek  |  Premières impressions 
Évaluation :
1

I reserved online a 10x20 drive up unit for $204/month, upon arrival I was informed there were no 10x20 units available. The best solution I was told was to rent side by side 10x10 units inside. I reluctantly agreed as I was there with a truck full of stuff. When processing my reservation it turned out that to rent the 2 units would cost me $300/month which is UNACCEPTABLE. If I was quoted that much at the time of reservation I would never had rented the unit as that is way too much money for me to pay monthly. This move with UHaul has been nothing but problems from the truck rental, the moving helpers, and then the storage unit. I am EXTREMELY disappointed. UHaul took a very stressful situation and made it so much worse.

Ryane Saulnier  |  Premières impressions 
Évaluation :
5

GERALD at the westfield location was absolutely amazing. He was swamped with customers phone and in store and was a bbn le to maintain a smile and handle both the phone and in store customers fast and efficient. I feel he went above and beyond.. thanks for turning what was a horrible day for me into a laughing smiling finish

Steve Menard  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ixia Hernandez  |  Premières impressions 
Évaluation :
1

My storage space had a water leak and my stuff was soak and wet and had mold and mildew. I thought storage space was weather proof

ISMAEL ROBLES  |  Expérience générale 
Évaluation :
5

Downsizing to small house. I needed two u haul storage rooms. Awesome system. My stuff was secure and in a good clean environment. I haul Saved the day

Hans Doup  |  Expérience générale 
Évaluation :
5

Very easy and convenient

Corinne Stmartin  |  Expérience générale 
Évaluation :
1

They rented out the unit I did paperwork for. I was given another one and was paying the price for first unit. 8 months later they raise it and i was told not their problem.

evelyn garced  |  Expérience générale 
Évaluation :
3

units need lights . Cant see inside without flashlight.

Mary Caruso  |  Expérience générale 
Évaluation :
5

Quick service! Employee was polite and very helpful in chosing the best storage unit for my needs.

Katie Hodges  |  Premières impressions 
Évaluation :
5

Thanks

Ludmila Caron  |  Expérience générale 
Évaluation :
1

Wrong storage unit given other than what was reserved & customer service was lacking

zachary sawtelle  |  Premières impressions 
Évaluation :
5

Truck was new so everything worked. Staff was excellent. The time I went

ISMAEL ROBLES  |  Premières impressions 
Évaluation :
5

was fast and easy too move in thank you

William England  |  Premières impressions 
Évaluation :
5

Nice people that makes it nice for me.

John Okowitz  |  Expérience générale 
Évaluation :
5

Excellent Manager

Gerry Burke  |  Expérience générale 
Évaluation :
5

Good service your system is poor

daniel pedersen  |  Premières impressions 
Évaluation :
5

the young lady that helped us was very personable, and knowledgeble. She answered all of our questions and took her time explaining everything. She was awesome

arthur deome  |  Premières impressions 
Évaluation :
5

Clean and secure!

DAVID HUNTLEY  |  Premières impressions 
Évaluation :
1

I called Saturday & spoke with a pleasant lady who helped make my reservations. Unfortunately, it was followed by 2 very rude young kids at the front desk for our check in who clearly hate their job.

Jacqueline Dion  |  Premières impressions 
Évaluation :
5

The units were clean and they have gutters so if it's raining your stuff doesn't get wet when you open the doors. Little on the high side for cost.

cynthia hoyt  |  Expérience générale 
Évaluation :
1

The person working who was supposedly the manager was extremely rude and got angry because he had to put salt down by the unit we rented because it was glare ice.

Ralph Canterbury  |  Premières impressions 
Évaluation :
4

Easy access to storage area

Jody Jensen  |  Expérience générale 
Évaluation :
5

Such a nice young man whine helped us he made everything that much easier for us thank you so so very much for all your help izeha

ricky tessier  |  Réservation 
Évaluation :
3

NO PROBLEM WITH STORAGE THE PROBLEM WAS THE TRAILER RENTAL

CHET OGORZALEK  |  Expérience générale 
Évaluation :
5

I utilize the storage facility for several years I would highly recommend them to anyone in the area looking for storage . if I was ever in that area again and needed storage I would definitely call

Heidi Strong  |  Expérience générale 
Évaluation :
4

HAD TO KEEP WAITING FOR ATTENDANT TO WAIT ON OTHER CUSTOMERS THAT CAME IN AFTER I DID. DID NOT THINK THIS WAS RIGHT. FIRST COME FIRST SERVE. OTHER THAN THAT EVERYTHING WAS FINE

CHET OGORZALEK  |  Réservation 
Évaluation :
5

bon

Christopher Pelli  |  Expérience générale 
Évaluation :
4

Friendly and helpful

Curtis Mcguire  |  Réservation 
Évaluation :
5

Fantastic experience

Jessica Velez  |  Expérience générale 
Évaluation :
2

There were concrete ants ALL over my stuff! Gate was broken but I was still charged a 10 fee for after hours entry was sent a late bill even though I was all moved out of both units and told themso

Jennifer Lally  |  Expérience générale 
Évaluation :
1

Your "President " Jerry Ouilettte should be ashamed to employ Greg Bonneau in a managerial position. Greg is rude, sarcastic and cares nothing about customer problems. Unit full of rodent droppings.

Irene MARSH  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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