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Martha W | Overall ExperienceSelf Storage Units in Westfield, MA, 01085
U-Haul Moving & Storage de Westfield
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U-Haul Moving & Storage of West Springfield
380 Union St, West Springfield, MA 01089 View Available Units5.1 miles from this location -
U-Haul Moving & Storage of Downtown Springfield
88 Birnie Ave, Springfield, MA 01103 View Available Units5.3 miles from this location -
U-Haul Moving & Storage at Montgomery St
499 Montgomery St, Chicopee, MA 01020 View Available Units7.7 miles from this location -
U-Haul Moving & Storage of Holyoke
250 Appleton St, Holyoke, MA 01040 View Available Units8.3 miles from this location
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- 4,0 - Cote moyenne des clients
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Roadside service a problem. Was charged about $350.00 for keys to van which I found just a few weeks later and returned keys soon as UHAUL opened their door next day. I knew the keys were secure and believed the relative helping me fill boxes packed the keys. The Keys were found in one of the UHAUL cartons that were packed. I had to rent the truck extra days while searching for keys, which did not get to use it those days for moving my things. I had to move most of my things by using my car. It cost me a lot of money doing business with UHAUL, including supplies I bought there and storage rental..and rental of truck. Only because of Road Service treatment I will not return beck to UHAUL. I must add the workers at the Westfield MA store were very pleasant and were helpful. I appreciated their hard work.
Diane H | Overall ExperienceThe employee that helped me last night ( November 4th 2024) at the U-haul located on 50 Springfield Rd. Westfield Ma 01085 was very friendly, professional, knowledgeable and gave me an excellent service. Young, skinny, white, long black hair man.
JOSE A | First ImpressionsThere was no lighting in the container could not see
Michael L | Overall ExperienceVery helpful staff.
MARYANN R | Overall ExperienceThe storage unit got infested with rats. I'll be happy to send you pictures of what got ruined. Amanda, the new manager is rude and not helpful . I will never recommend UHaul of Westfield to anyone.. Westfield UHaul is horrible . There is other comments/concerns but I'll address them with Westfield myself. Never again will I rent from these people
Joel P | Overall ExperienceMoved to another storage unit because you’re rates were already high and were going up
Kevin C | Overall ExperienceI needed storage, Westfield had an affordable one, no problems. Thank you.
jennifer h | Overall ExperienceThe only thing I didn’t like was the motion lights. It’s hard to look through the unit, when the light keeps going off. Then I’d have to stop looking and walk down the hall to get the light back on. Other than that, I liked everything.
Amanda B | Overall ExperienceGood prices and clean storage!
Reese B | Online Move InIt would have been nice to know we would have to carry everything ip a flight of stairs before we booked. We also only needed the unit for 2 weeks but had to pay for 4 which is ridiculous.
joseph c | Overall ExperienceJacob K was so helpful and knowledgeable. He treated me like I was his family. He helped me move all my belongings from Florida to Western Massachusetts. When I went to my storage unit after he packed all my belongings, they were stacked carefully and neatly. Also, he took excellent care of my car; even put in air fresheners. Also, he followed me home in his truck as I drove my car because it was evening. When he left to return to Florida I missed him as if he were my son . Thank you for choosing Jacob to help me move. Valerie Perry .
Valerie P | Online Move InStorage was not temp and humidity controlled as specified. Furniture grew mold and needed remediation. Rugs could not be salvaged
Smith F | Overall ExperienceMy email said a lock would be in the unit because I did online move in. That night I packed my car with all the stuff and drove there. It was not. I was not able to leave my stuff. Called the next day and was told that you don't leave locks in the unit. We'll that's what the email said. If that's not what you do, you need to tell corporate you don't because that's what it says when you do an online move in. Also when we went to pick up the lock it was 6:50. The guy said he was helping the person he was helping and then was closing and wouldn't help my husband to get the lock. We used our own lock.
Stephanie T | Online Move In