Very accommodating, great location. Area was well lit and secure..
LANCE C SKOWRON | Expérience générale
Customer Reviews for U-Haul Storage of Orchard Park Rd
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The sliding lock is impossible for me a 74 YO woman to open by myself. I tried WD40 and I hope it helps.
Linda Tatu | Premières impressionsConvenient clean and spacious.
DOROTHEA KEIGHRON | Expérience généraleThank you for letting us use your facility while we needed it
Elizabeth Gaiser | Expérience généraleMisspelled my emergency contact info and address but super nice
KAREN FABBIANO | Premières impressionsI wish people who rented from uhaul knew how to read numbers. You are assigned a spot and that spot is yours not wherever you please a few times people were on my spot and had to call management to fix and they were good to make it right
CINDY GIERSCHKE | Expérience généraleI was in the same spot since the previous owners and i was told I had to move my camper. Next time I showed up, my camper was moved and my battery switch was left on killing my battery. Now it's junk. A previous time I complained about the weed whacking guys kicking rocks at all the Rv's and nothing was done. No apologies, nothing. I watched the guys do it and said something and they kept doing it. In addition, the price went up 1 or 2 times per year.
DAVID SIMONEIT | Expérience généraleStaff was friendly and helpful!
Sharon Edelsberg | Premières impressionsIt was during normal business hours and no one was there to give me a gate remote? Literally almost got stuck inside the lot. Maybe have people that actually work there?
JASMINE DYCHA | Online Move InGreat service and facilities. Stephanie was an outstanding representative
Anthony Faraco | Expérience généraleExemplary customer experience
Anthony Faraco | Premières impressionsi tried to cancel the day before my last day and wasnt able to, i got charged a late fee and charged for an entire month to have my camper there 1 day, ridicules. never again u-haul!! and your workers are freaking rude. well the fat guy at the counter anyway.
ROBERT SCHRIMMEL | Expérience généraleExcellent service and they even met me at storage location to show my rented space .
KURT SCHOENHALS | Premières impressionsUHaul made everything simple. The free-first-month storage unit was sized to fit the entire contents of the truck we rented. The location was very convenient as well
ANDREW MARTIN | Expérience généraleGuy that was working behind the counter, was very helpful on helping me when I told him my needs with my trailer storage
Kyle Sliwinski | Premières impressionsEverything was ready to go! Gate code, lock, and unit were all ready for me to move in when I got there. I did it all online and it was very convenient. Thank you for saving me so much time!
David Jarvis | Online Move Ins/o
Kasey Dudkowski | Online Move InIt was not clear online that the rental and storage were different locations. Then the rental agent didn't tell me I needed to set an access code. I learned that trying to get in storage area. Luckily the maintenance man told us we needed to go to a third location to set the code. We followed that finally getting the code. A minor point was the distance from the rental office to the truck was pretty far. I would have brought the truck to the office. A small inconvenience but it could be better.
Daniel Obrien | Online Move InGreat facilities
Mark Begovich | Expérience généraleWhat a beautiful & well maintained facility. Clean, dry & secure all in one! You can defintely tell that this locaiton is well maintained, professionally managed and the employees care. The staff went well above and beyond to make you feel welcome and this makes you want to come back again and again TBH
Andrew Oscypala | Premières impressionsI was allowed to prepay for next year at my previous rate !!! Fantastic thank you!!!
lee argen | Premières impressionsIt is very hard to get in touch with the staff by phone.
James Pasquarell | Expérience généraleAndy was amazingly helpful!
Melanie Perry | Expérience généraleIt was unclear in the online booking process how to obtain access to the storage facility or the process to secure the storage cells Thankfully the truck facility is close It helps the overall process Thankfully also what we reserved was not available The larger interior cell helped us overcome what would have been a really unfortunate situation as the smaller outside “sheds” are smaller than one might visualize
Phillip Barbee | Premières impressionsAndy was very friendly and helpful
Duane Wisniewski | Premières impressionsExtremely rude . Unbelievable people I will always remember how these people at orchard park location treat customers. Do not trust them
adam Hlibiczuk | Expérience généraleMy belongings were ruined in climate control storage things tht cannot be replaced due to lack of care on uhauls behalf cielings falling an cracked moisture getting in
DEANNA GRESKO | Expérience généraleeverything was clean and ready - the lock was even waiting for us !!
Elizabeth Gaiser | Online Move InI made a reservation by phone with U-Haul for a certain size storage space. When I got to the location and store the agent at the counter told me that that particular size was unavailable. They had a bigger size and the more expensive size. But that is not what I reserved. After she could confirm for me that I did rent a specific size she told me that "the company does this all the time". They reserve spaces and equipment even though we don't actually have. I was forced into a larger space a more expensive one that I don't really want but I had no choice. I had to return the trailer that I was renting and I was running out of time. This is absolutely ridiculous. Why do you make reservations for things you don't actually provide.
JOSE MANUEL BELLO | Premières impressionsNever a single issue. Rented interior climate controlled unit (was a little too warm imo during summer months). Unit was very secure, well maintained and extremely clean. Would have like 24 hour access or atleast until midnight. Overall I'm very pleased with the facility and staff and would highly recommend to potential customers. 5 out of 5 stars
Kevin Schadel | Expérience généraleStorage facility ceiling insulation was coming down in one spot. Manager at Uhaul was aware.
Ray Cedri | Expérience généraleVehicle parking spots were like the Wild West. There is no numbers or lines for assigned spots inviting whomever to park in any spot they like. For 75 % of our renting the storage space we weren't able to park in our spot since it was being occupied. Half of the time, there wasn't a spot on the same side so we didn't end up parking our motorhome there.
Samuel Battaglia | Expérience généraleExceptional customer service!
Ray Cedri | Premières impressionsNo complaints. Manager Andy was very helpful. I will store my RV there again next winter.
Duane Wisniewski | Expérience généralePlease update your computer systems. The time I spent waiting to pay/or rent a truck, was a waste of my time and your staffs time.
MICHELLE FORCUCCI | Expérience généraleThere are giant water spots over my unit and a huge whole in the ceiling above it as well. The insulation from the whole is falling out and into my unit. I am very disappointed.
Tanner John | Online Move InVery Clean and professional Andy even sanitizes the parking lot and wipes down the lights poles !
JIM LIBERATORE | Expérience généraleVery friendly and helpful
linda garland | Expérience généraleAndrew was more than accommodating the sweet smell of the storage facility was very appetizing and delightful.
JIM LIBERATORE | Premières impressionsHelpful and convenient. The secure gate was easy to use.
Dan Strauch | Expérience généraleAucun
Mary Agnes Thompson | Expérience généraleVery clean inside storage and could unload the truck partially indoors under cover. The service provided by General Manager Cody was exceptional. Best storage experience ever
Mark Williams | Premières impressionsVery friendly and courteous. Cody answered all my questions and was very helpful. I like the selection of boxes and the easy access to the storage unit.
Dan Strauch | Premières impressionsStaff was slightly disconnected from a solid routine.
JENNIFER BURGER | Expérience généraleI used the trailer storage area, it was convenient and secure.
William Bauerle | Expérience généraleQuick and efficient!! Friendly staff
Charles Burdic | Expérience généraleLady was helpful and knew what she was doing
JANET HARRISON | Premières impressionsMerci.
Helen Roman | Expérience généraleI would recommend your facility to anyone looking for a storage unit. It was clean and pricing is good.
VICKI JAYES | Expérience généraleThe guys there were awesome and helped me out right away when I needed a bigger unit
John Jayes | Premières impressionsI would very much recommend this storage location. It was well lit and clean. The staff was very nice.
MONICA SUMMERS | Expérience généraleStaff was very helpful would recommend to others
Dylan Koehler | Expérience généraleoutside well maintained. staff helpful when needed.
SUZANNE SUTHERLAND | Expérience généraleMoved back to WNY and Uhaul was huge help from all the truck rentals to storage unit was great experience. I have nothing but positive experience!
John Robbins | Expérience généraleAble to meet our need. Affordable!!
Philip Heimburg | RéservationPratique
JOSEPH VINCENZOTTI | Expérience généraleexcellent facility- staff is very friendly and help
Andrzej Rutkowski | Expérience généraleI was moving stuff out of my unit walking back and forth and my television and and two boxes of dvd's We're stolen as well as my Apple TV device. There was water damage to many of my items
CHRISTIAN DINGETHAL | Expérience générale4x13x8 unit. That means 8 foot high for a full 13 feet......wrong. About 6 feet into the unit, the ceiling starts sloping all the way to the floor. Holes in the wall also.
Todd Ackinson | Expérience généraleThe store manager is rude! The storage unit was filthy, my belongings in the unit got destroyed due to an animal that got in the unit and they did not care.
STEPHANIE RATH | Expérience généraleI was quoted one price and paid another. The gate kept locking me out. Wasn't a good experience. I'll go someplace else for my storage needs next time.
Charlie McLellan | Expérience générale